Local Authority Networked Development Approval System Lee Lik

Local Authority Networked Development Approval System Lee Lik Meng, Ph. D. Associate Professor, School of HBP, USM Mohamed Jamil Ahmad Director, Penang State Town & Country Planning Dept 1 Copyright 2000 © Lee LM & M Jamil.

e-Govt • Beyond Computerisation • Reinvent Government – New services – New information – New service channels – Improved service levels 2

? What will it take to succeed in e-govt for Local Authorities 3

Focus • Multi-department • Development Approval System • Local Authorities • Quick Preview of SEPAS 4

The Development Approval Process • Types of Approval • Flow of Information 5

Components of The Approval System • Workflow applications • Model for Data-sharing • Network (Lan, WAN, WWW) • Client-Server Technology 6

Issues • Long Development Cycle • Escalating Cost • No Reference Model • Officers Unable to Specify Requirements • Consultants Not Familiar with Subject Matter • No Culture of Data-sharing • Data is $$$$$ • Data is power • SULIT Syndrome • Difficulty in Retrieval (Paper-based) 7

Features in SEPAS • User-Friendly Menus • Messaging • KIV • Automated generation of Letters • Reports • Security • GIS-ready Browse Panduan Guna SEPAS at JPBD Selangor • http: //jpbd. selangor. gov. my/Panduan. Guna. SEPAS/ Browse Panduan Guna SEPAS v 1. 1 b • Panduan Guna SEPAS 8

Recommendations • MSC matching grants • Right of access to digital data • Humanware • IT Training for Govt Officers? • Integrate IT into professional courses 9

Conclusions • Exciting and promising • Long haul with many obstacles • e-Govt requires reinvention of process, concepts, practices, cultures, habits 10

Thank You http: //www. hbp. usm. my/ITSupport/ 11

Graphics 12

Type of Approvals 13

Flow of Information 14

MPPP Workflow 15

SEPAS Workflow 16

Model for Data Sharing • Staff • Planning Permission • Zoning, Densities • GIS-based Cadastral • Applicants, land owners, planners Personnel Planning • Property owners • Taxes Payable Finance • Building Plans • OC • Permits • Applicants, building owners, architect • Earthworks • Roads and Drains • Engineers Building Valuation • Building Owners • Assessed Value • Property ID; e. g lot no. , address • Business Licences Engineering Health 17

Setting up LAN Peer-to-Peer on Win 98 To Main Backbone or another HUB CAT 5 UTP Patch Cords 18

Typical Departmental Local Area Network 19

Other Dept Planning Dept Building Dept Engineering Dept Enterprise Backbone State Government LAN Leased Line Local Authority Campus-Wide LAN Govt WAN LAN, WWW 20

Client-Server Technology Database Server Internet Server PDC BDC Frontend Users 21

Primary Domain Controller (PDC) • Windows NT 4. 0 (Win 2000) – Network Security / User Authentication • One or more Backup Domain Controllers (BDCs) 22

Database Server • Access Jet Engine • File Server; 255 users; 2 Gigabyte max. d. B • Poor Disaster Recovery • MSDE • True Client-Server • Included in MS Access 2000 • Scalability; Transaction Logging • MS SQL Server • Oracle, Informix, etc 23

Internet Server • Web Engine • Internet Information Server (IIS 5. 0) • Transaction Server (Active Server Pages) • Frontpage Server Extension (FP 2000) • Lotus, Netscape Web Engines • Internet Map Engine • ESRI • Autodesk 24

Frontend Users • Customised Applications • MS Access 97 / 2000 • Visual Basic • Web Browsers • Internet Explorer 5. 0; Netscape • Windows Explorer 25