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Lib. QUAL+ @ Samford Spring 2003 and 2005 Jean Thomason Samford University January 17, 2007
Participants o Invited all faculty, staff, and students n Law students exception o 4 weeks n February 24 – March 21, 2003 n March 28 – April 22, 2005
Incentives o Valentine week n 2 weeks before the survey n Display in the food court n Foyer of the library for the length of the survey o Palm Pilot or $100 Riverchase Galleria gift certificate o $100 Summit gift certificate
Invitation o Via e-mail o From Director o Personalized by status o Reminders with results to date o School specific person
% of Samford Patron Population that Participated 30% 2003 25% 20% 29% 2005 28% 15% 10% 15% 13% 12% 5% 10% 0% Faculty UG Graduate
Presentations 2003 o Library Staff o Learning Resources Committee o Quality Council o Academic Affairs Committee of the SGA
Presentations 2005 o Library Staff o Learning Resources Committee o Faculty Senate
Presentation Emphasis o Explained survey n Developed by… n Participants o o o Focused on the represented group Radar charts briefly Concentrated on weak areas Detail in bar graphs Use superiority mean for comparisons
d Goo Poor Go od
Print and/or electronic journal collections I require for my work.
Printed library materials I need for my work.
Electronic information resources I need.
Easy Answers o People always want more resources. o Administration needs to increase funding.
A library web site enabling me to locate information on my own.
Making electronic resources accessible from my home or office.
Solutions? o Education o E-struction o Offer individual sessions n Summer n Faculty Institute o New Faculty o Appeal o Deans to Librarians’ Meetings
Modern equipment that lets me easily access needed information.
Written Comments 35% 2003 30% 25% 2005 31% 20% 24% 15% 16% 10% 14% 16% 15% 5% 10% 8% 0% Materials Hours Study Space Study Rooms Web Site Noise
Samford Peer Institution
Opportunity o Teaching o NAAL