Lib QUAL Samford Spring 2003 and 2005

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Lib. QUAL+ @ Samford Spring 2003 and 2005 Jean Thomason Samford University January 17, 2007

Participants o Invited all faculty, staff, and students n Law students exception o 4 weeks n February 24 – March 21, 2003 n March 28 – April 22, 2005

Incentives o Valentine week n 2 weeks before the survey n Display in the food court n Foyer of the library for the length of the survey o Palm Pilot or $100 Riverchase Galleria gift certificate o $100 Summit gift certificate

Invitation o Via e-mail o From Director o Personalized by status o Reminders with results to date o School specific person

% of Samford Patron Population that Participated 30% 2003 25% 20% 29% 2005 28% 15% 10% 15% 13% 12% 5% 10% 0% Faculty UG Graduate

Presentations 2003 o Library Staff o Learning Resources Committee o Quality Council o Academic Affairs Committee of the SGA

Presentations 2005 o Library Staff o Learning Resources Committee o Faculty Senate

Presentation Emphasis o Explained survey n Developed by… n Participants o o o Focused on the represented group Radar charts briefly Concentrated on weak areas Detail in bar graphs Use superiority mean for comparisons