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Leveraging IT for Good Governance: A Vigilance Perspective By DS Mishra CVO, AAI 22. 06. 09
What is Good Governance ? Key factors: accountability, transparency, fairness, equity and ethics. Key value ingredients: democratic pluralism, public participation, consensus, legitimacy, rule of law, responsiveness, accountability, transparency, and strategic vision for sustainable development.
Corruption is the biggest challenge to Good Governance.
Corruption is use of public office for private gains.
Corruption = Discretion + Mystification - Accountability
Elements in System-Design to Curb Corruption? • • Accountability; Transparency; Total Fairness; Removing discretion; Access to feedback; Competition; and Timeliness.
What is Scope of IT? • Efficient handling of voluminous data in structured format; • Online access and update; • Independent of time and space- any time, any where; • Confidentiality yet accountability; • Business process reengineering; and • Simple and user-friendly applications.
How IT Helps? • Speeds up decision making; • Removes need for direct contact- curtails scope for negotiations; • Curbs discretion through standardization; • Improves transparency and demystifies; • Increases accountability- traceable trail of action; • Empowers stakeholders through access; and • Enables effective monitoring.
What has been done in AAI? Initiatives having public interface: • Uploading NIT & Tender Document on website and web-link with NIC; • Uploading brief of contracts on website; • e-Payment, e-Billing , and e-Receipt, also e- Auction through MSTC; • No Objection Certificate Application System (NOCAS) getting online; • Online Recruitment Application System (ORAS); • Aeronautical Information Publications (AIP) getting online; • Online facility for feedback/ suggestions/ complaints ; • Online Portal for Investment of Surplus Funds; • e-Procurement under pilot; etc. Initiatives for internal empowerment: • Airport Information Management System (AIMS); • Individual Finance & Personnel Information Management System (IFPIMS); etc.
What Can You Do? • Ensure increased usage of IT Applications; • Insist on paperless transactions; • Identify IT champions and encourage; • Make realistic IT Plan and adhere to milestones; • Be in touch with IT Deptt. to remove bugs; • Update yourself with latest developments in IT; • Volunteer to be pioneer in application; • Sensitize staff by reviewing progress of IT at all fora; and • Inculcate culture of ethical practices through IT.