Let s Get Real Rose Trasatti NAPHSIS Project Manager

Let’s Get Real Rose Trasatti NAPHSIS Project Manager NAPHSIS 2008 Annual Meeting Orlando, FL June 1 st – 5 th, 2008

What is EVVE™? Electronic Verification of Vital Events n Message based query system n Authorized users have a single interface to generate a query to any participating vital records jurisdiction throughout the country n 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

What is EVVE? n n n NAPHSIS national clearinghouse (hub) Standard Internet-based XML Vital Event Transaction (VET) Knowledge database for jurisdiction rules and data availability/mapping Transaction log of exchanges of requests and responses between users and the jurisdictions via the hub Management and billing reports 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Benefits of EVVE n n n n Protects against potential fraudulent activities Improves customer service Facilitates rapid access to accurate and verifiable vital record data Supports the future of business within the vital records offices Integrates easily with current legacy systems Web-based EVVE user interface available for queries Safeguards the confidentiality of data Offers a secure mechanism for communication between agencies and vital records offices 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

NAPHSIS Involvement with EVVE n n Established relationships with all vital records jurisdiction data sources Single point of contact Standard-setting mechanisms in place to provide commonality across unique jurisdiction characteristics Clear recognition of the various jurisdiction laws governing vital records access and use of these records 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

EVVE Query Types n Birth Verification n n Birth Certification n n Applicant does NOT have a certified copy of the birth certificate Death Verification n n Applicant has a certified copy of the birth certificate in their possession Applicant has a certified copy of the decedent’s death certificate in their possession Death Certification n Applicant does NOT have a certified copy of the decedent’s death certificate 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Birth Verification n Required Fields n n n n Registrant First Name Registrant Middle Name Registrant Last Name Registrant Suffix Registrant Date of Birth Registrant Jurisdiction of Birth Either Date Filed or File Number Optional Fields n n Date Filed if File Number required File Number if Date Filed required 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Query Logic n n n EVVE queries for an exact match If no exact match then EVVE executes alternate queries EVVE returns query response n n Match No match on one required field No match on more than one required field Other (time out, no data for that year, etc. ) 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

EVVE Birth Verification Process – DMV Office AAMVA GATEWAY EVVE HUB 3. BC Verification Request 8. BC Verification Response 1. Driver License Applicant with a Birth Certificate 2. At DMV office clerk processes application • Clerk enters DL/ID info • Clerk enters data from Birth Certificate 4. BC Verification Request 7. EVVE verification response (match or no-match) VR WEB SERVER EVVE-SI Module Log File 6. SQL results 5. SQL query statements VR EVVE Data Base

EVVE Pilot with AAMVA/DMVs n Birth Verifications May 2004 – ongoing n Vital Records Offices • Iowa, Minnesota, Missouri, Montana, North Dakota, South Dakota n DMV Offices • Iowa, South Dakota, North Dakota n Match Rate average 90% n Response rates average 4 -7 seconds n 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

No Match Analysis n n n NAPHSIS works with the vital records offices on no-matches Vital records offices work with their sister-agency offices on no-matches Data quality problems with birth records n Date Filed field • Missing on IA pre-1965 records n n n Generational ID part of Last Name field Name parsing errors Data entry errors by DMV users Identify training improvements Identify query algorithm improvements for the EVVE system 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

DHS Real ID Web Page 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Real ID Compliance Dates n Effective May 11, 2011 n n DL/ID cards must be in full compliance with Real ID Enrollment Time Period To Dec 1, 2014 for persons born after Dec 1, 1964 n To Dec 1, 2017 for persons born on/before Dec 1, 1964 n 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Real ID Final Rule n Verification of source documents provided by applicant n n n Birth Certificate (BC) Consular Report of Birth Abroad DMVs should use EVVE or other electronic system to verify the BC Territories must comply DMVs don’t have to re-verify BC upon Real ID license renewal n However, DMV must electronically verify BC if it wasn’t able to verify at previous issuance 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Real ID Final Rules n DMV must not issue DL/ID if n n n BC does not appear authentic BC did not match electronic record Exception processing is not warranted DMV should refer applicant to issuing office for resolution No ‘broad exception’ to persons born before 1935, all Real ID rules apply If applicant does not have a BC then DMV can accommodate applicant through exception processing rules 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Real ID Final Rule n DMV can record information from BC in lieu of retaining image/copy if State law permits and if requested by the applicant n Protects medical and other personal information not relevant to REAL ID 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Real ID Rule – Vital Records Agency Impact n n n Increase in issuance of BCs All Vital Records Agencies will need EVVE Resources to handle exception processing n n n Applicant directed to issuing office to resolve ‘no match’ Birth data not available for an electronic verification Policies and procedures need to be established Manual resolution vs. automated tool • Assist state vital records agencies and DMVs with exchanging data to resolve “no matches” Stronger partnerships between Vital Records Agencies and DMV offices 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

$4 M Grant Monies – EVVE enhancements n Upgrades to EVVE system n n EVVE hub enhancements EVVE-SI module enhancements Compliance with the NIEM reference model Improved business functionality • • Enhanced query response codes Batch processing Streamlined reporting features Addition of middle name and suffix 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

$4 M Grant Monies – EVVE enhancements n More robust EVVE hub infrastructure n n Support increase in query volume EVVE Hub redundancy and availability Support National Pricing model Independent security certification n Ensure EVVE system meets industry standards established for secure systems • Database • Network connectivity • Building security, etc. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

$4 M Grant Monies – Data Analysis Tool n Procurement of a Data Analysis Tool n n Each vital records agency can utilize tool to analyze their EVVE database n n n Initial license fee On-site technical support Suite of analysis reports identifying data anomalies Identify data quality issues that may limit the success of EVVE matches Address some of the data quality issues so that the EVVE match rates will be increased Other data quality issues may need additional resources before the data quality problems can be fixed 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

$4 M Grant Monies – EVVE Installation - New n n n Web Server acquisition to host EVVE-SI module Digital Certificate or VPN hardware/software to connect to EVVE hub Installation of EVVE-SI module n n NAPHSIS staff time EVVE vendor staff time Installation travel cost Vital Records Agency IT resources n n n Establish EVVE database Establish connectivity to EVVE hub Work with NAPHSIS and EVVE vendor during installation 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

$4 M Grant Monies – EVVE Installation – Upgrade n Upgrade of EVVE-SI module NAPHSIS staff time n EVVE vendor staff time n Re-installation travel cost n n Vital Records Agency IT resources n Work with NAPHSIS and EVVE vendor during upgrade 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Installation Monies Application Process n n n NAPHSIS EVVE National Conference Call Individual conference calls with NAPHSIS, EVVE vendor, vital records agency, IT support staff For each vital records agency n Apply to KTC for EVVE services • Instructions/application will be posted on NAPHSIS and AAMVA websites • Will be a maximum dollar amount available n n n KTC will establish a work order with NAPHSIS KTC provides NTE funding amount to NAPHSIS will reimburse vital records agency for server, digital certificate/VPN, IT resources up to the amount they applied for 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

EVVE Rollout Plan n Vital records agencies will be evaluated and prioritized using the following criteria: n n n Readiness and compliance of existing birth record data with EVVE data requirements Existing or planned hardware/software platform Availability of IT and vital records staff Address upgrades to vital records agencies that have EVVE installed but need to migrate to newer version 18 – 24 month timeline 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Implementing EVVE – Activities at the Vital Records Offices Participate in conference calls for EVVE project n Critical that vital records agencies work with their IT support staff to prepare for EVVE and support installation n Enter into an MOU with NAPHSIS n Roles and Responsibilities n Pricing n 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Implementing EVVE – Activities at the Vital Records Offices n Establish an EVVE database n n n Need to automate birth records back to 1935 or earlier Standardize birth records in EVVE-compliant format Establish a central database • Replication or database view n Process EVVE data items through Data Analysis Tool n n Perform data cleanup and quality improvements to legacy birth records Match birth and death records to mark deceased n Within the jurisdiction and between jurisdictions 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Implementing EVVE – Activities at the Vital Records Offices n Procure web server if necessary n n n n Windows Server Version, Windows 2000 or higher 4 GB of RAM, RAID 1 disk storage 2 CPUs, 3 GHz CPU Internet connectivity Does not have to be a dedicated web server Resources sufficient to operate, process query volume NAPHSIS/EVVE vendor install EVVE-SI module on web server Establish connection method between EVVE hub and EVVE-SI module n n SSL with authentication – purchase digital certificate VPN – purchase VPN hardware 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Implementing EVVE – Activities at the Vital Records Agency n Establish on-line reliability of EVVE system Establish disaster recover plan n Backup and recovery n Redundancy of web server, EVVE database, and connectivity n n Identify vital records staff support for no match analysis and data quality evaluation 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

EVVE Implementation - May 2008 AK WA MT ND ME MN OR VT ID WI SD NY WY MI PA IA NE NV UT IL CO CA NJ OH KS NH MA CT DE IN WV MD MO VA KY DC NC AZ OK NM AR Northern Mariana Islands SC MS TX Guam TN AL GA LA FL HI American Samoa On-line with EVVE Implementation in progress Puerto Rico U. S. Virgin Islands RI NYC

Conclusion n n Real ID Act promotes the EVVE concept NAPHSIS and its membership want to see EVVE become a nationwide system n n n Federal agencies Sister agencies Making EVVE successful requires cooperation and partnership-building relationships n n Between NAPHSIS and agencies Between each jurisdiction vital records office and their respective agencies 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008

Contact Information Rose Trasatti EVVE Project Manager NAPHSIS Headquarters (301) 563 -6001 rtrasatti@naphsis. org www. naphsis. org 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008