LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ European Curricula for Economic Animator in the Expanding Europe Quality management – Franciszek Bromberek 1 st Meeting - Bydgoszcz, November 2004
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ Work package number: WP 5 Quality management Zarządzanie jakością Franciszek Bromberek 1 st Meeting - Bydgoszcz, November 2004 2
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ Quality management 1. Quality management of project realization 2. Quality management of educational process 1 st Meeting - Bydgoszcz, November 2004 3
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ FACTORS INFLUENCING THE FORMATION OF QUALITY MANAGEMENT SYSTEM 1. Existing recognised and universally practiced international norms ISO 9001: 2000, required for quality management to qualify as such. 2. The lack of international standards regarding quality management in higher educational systems. 3. Various countries have national institutions accrediting study courses. 1 st Meeting - Bydgoszcz, November 2004 4
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ ASSUMPTIONS FOR THE CREATION OF QUALITY MANAGEMENT SYSTEMS 1. The formation of quality management system will be comprehensible and easily assimilable by partners 2. 2. The system will have the following module structure; a) general modules – universal, based on the requirements of standard ISO 9001: 2000, b) detailed modules – specific, in compliance with the requirements of national accreditation institutions (in Poland PKA), to be taken into account by partner countries. 1 st Meeting - Bydgoszcz, November 2004 5
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ QUALITY MANAGEMENT OF PROJECT REALIZATION Quality plan 1. Documents and quality records control – procedure. 2. Review of the project’s quality management system – procedure. 3. Design of educational program – procedure. 4. The responsibility and competence of project implementors. 5. Corrective action. 1 st Meeting - Bydgoszcz, November 2004 6
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ Quality management of educational process Quality plan 1. Investigation of needs and expectations regarding the educational programme – instructions on the investigation of expectations. 2. Opinions on the educational programme. 3. Selection of staff – criteria. 4. Testing of the educational programme. 5. Investigation of the listeners' satisfaction – the procedure, inquiry. 6. Corrective action. 1 st Meeting - Bydgoszcz, November 2004 7
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ g tin Do us cu e m en • Teamwork • FMEA – Failure Modes and Effects Analysis. • Brainstorming. • Ishikawa’s chart. • Benchmarking. • Diagrams of Principle, method and tool 1 st Meeting - Bydgoszcz, November 2004 8
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ QUALITY MANAGEMENT OF PROJECT REALIZATION Coefficients of opinion and monitoring of project realization • • Whether task was realized. Whether the aims of task were reached. Whether task was realized in accordance with the schedule. Whethere are records made of the project implementation progress. • The staff selection criteria for particular task. • Whether the staff fulfils received criteria. • Whether responsibilities and competence are clearly defined. 1 st Meeting - Bydgoszcz, November 2004 9
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ Quality management of educational process Procedure of working out the teaching programme • Target of procedure • Programme validity • Definition • Responsibility • Procedure of actions • Connected documents • Forms 1 st Meeting - Bydgoszcz, November 2004 10
LEONARDO DA VINCI PROGRAMME PL/04/B/F/PP – 174 446 _____________________________________ Quality management of educational process Procedure of working out the teaching programme Procedure of actions • The audit and analysis of educational needs to be carried out • Study of foundations to base the programme on. • Study of frame course programme. • Verification of frame programme. • The introduction of corrections in frame programme. • Study of detailed programmes. • The verification of detailed programmes by Programme Board. • Correction and study of teaching programmes. • Opinions by independent reviewers. • Final definition of the programme. • Application for start of the programme 1 st Meeting - Bydgoszcz, November 2004 11
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