Learning Objectives
Learning Objectives
Learning Objectives
Business and IT
Case 1: Alternative Governance Models
Case 1: Alternative Governance Models
Case 1: Alternative Governance Models
Case 1: Alternative Governance Models
Case 1: Alternative Governance Models
Case Study Questions
Case Study Questions
Case Study Questions
Components of IT Management
Managing Information Technology
Comparing IT Management Approaches
Managing the IT Function
Organizing IT
Managing Application Development
Managing IS Operations
System Performance Monitors
IT Staff Planning
IT Executives
Other IT Positions
Technology Management
Managing User Services
Outsourcing
Outsourcing’s Top Ten
Why Outsource?
Offshoring
Failures in IT Management
Management Involvement & Governance
Sr. Management’s Involvement in IT
The International Dimension
Case Study Questions
Case Study Questions
Global IT Management Dimensions
Global IT Management Challenges
Global IT Management Challenges
Global IT Management Challenges
Transnational Strategies
Transnational Business/IT Strategies
Global Business Drivers
Global IT Platforms
Global IT Platforms
The Internet as a Global IT Platform
Key Questions for Global Websites
Key Questions for Global Websites
Internet Users by World Region
Global Data Access Issues
U. S. -E. U. Data Privacy Requirements
Internet Access in Restrictive Countries
Global Government Internet Restrictions
Global Systems Development
Systems Development Strategies
Internet-Enabled IT Development
Case 3: Thinking & Acting Globally
Case 3: Thinking & Acting Globally
Case 3: Thinking & Acting Globally
Case Study Questions
Case 4: The Hard Road to Outsourcing
Case Study Questions
Case Study Questions
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