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Leading Leaders David Maurer, Lieutenant Colonel, USA (Ret. ), PMP PMIWDC Fairview Park 19 Leading Leaders David Maurer, Lieutenant Colonel, USA (Ret. ), PMP PMIWDC Fairview Park 19 August 2010 copyright 2010 David Maurer dmaurert@comcast. net 1

n n "Leadership is the art of accomplishing more than the science of management says is possible. " copyright 2010 David Maurer dmaurert@comcast. net 2

Leading Leaders n Developing commitment and buy-in n Achieving sustainment n Managing change n Leading Leaders n Developing commitment and buy-in n Achieving sustainment n Managing change n Dealing with change-resistant leaders n The effective development of new leaders and the sustained growth of existing leaders are FORCE MULTIPLIERS! copyright 2010 David Maurer dmaurert@comcast. net 3

Expectations of the Subordinate Leader n Autonomy n Latitude n Decision-making authority n Limited Expectations of the Subordinate Leader n Autonomy n Latitude n Decision-making authority n Limited or reasonable reporting requirements n Seat and voice at the table n Offer input n Share insights n Leverage experience copyright 2010 David Maurer dmaurert@comcast. net

Expectations of the Senior Leader n Meet or exceed requirements n Contribute at higher Expectations of the Senior Leader n Meet or exceed requirements n Contribute at higher level n Anticipate emerging requirements n Identify and manage risk n Freedom from hand-holding (fire and forget) n Understand the organization n Represent the organization and its interests n Follow well copyright 2010 David Maurer dmaurert@comcast. net

High Performers/High Potential n Harvard Business Review – May 2010 n 1 in 3 High Performers/High Potential n Harvard Business Review – May 2010 n 1 in 3 High Potential employees – not 100% giving effort n 1 in 4 believe he/she will be elsewhere in a year n 1 in 5 has personal aspirations at odds with the firm’s plans for them n 21% of employees = “highly disengaged” in 2009 (up from 8% in 2007) n 70% of High Performers lack critical attributes essential for future success

High Performers/High Potential n. Only 30% of today’s High Performers are also High Potentials High Performers/High Potential n. Only 30% of today’s High Performers are also High Potentials

Bridge the Gap to Achieve Success copyright 2010 David Maurer dmaurert@comcast. net Bridge the Gap to Achieve Success copyright 2010 David Maurer dmaurert@comcast. net

Role of Senior Management Senior “manager” or senior “leader? ” Informed vs. Involved Expect Role of Senior Management Senior “manager” or senior “leader? ” Informed vs. Involved Expect vs. Inspect Establish goals in coordination with direct report n Set and maintain expectations n Check on progress - updates n Offer guidance n Employ “interest-based” leadership n n copyright 2010 David Maurer dmaurert@comcast. net 9

Leadership Labs copyright 2010 David Maurer dmaurert@comcast. net 10 Leadership Labs copyright 2010 David Maurer dmaurert@comcast. net 10

Fundamental Leadership Principles Taught at West Point n Ethics – forms the basis of Fundamental Leadership Principles Taught at West Point n Ethics – forms the basis of leadership n Communicating – primary skill for leaders n Teamwork – must think “group success” n Developing Other Leaders – assuring the future n Delegating – expanding your reach n Planning – when to follow/when to abandon n Learning from Failure – perhaps our greatest teacher copyright 2010 David Maurer dmaurert@comcast. net 11

Communicating to junior leaders n The Plan n No plan survives first contact with Communicating to junior leaders n The Plan n No plan survives first contact with the enemy n The Why n The Commander’s Intent n The Conditions and Circumstances n The Left, Right, Front, Rear and Support Elements n The Expectations copyright 2010 David Maurer dmaurert@comcast. net 12

Developing Other Leaders n “…the true measure of a leader is found in the Developing Other Leaders n “…the true measure of a leader is found in the eyes of your direct reports, the embrace of your spouse and the hearts of your children” COL Tom Kail, combat leader n Our leadership can affect hundreds, if not thousands of other people. n Just Turn Around! n “I start with the premise that the function of leadership is to grow more leaders, not more followers. ” Nader copyright 2010 David Maurer dmaurert@comcast. net Ralph 13

Some Additional Thoughts n A’s hire A’s while B’s hire C’s n Not passengers Some Additional Thoughts n A’s hire A’s while B’s hire C’s n Not passengers on a cruise ship – we are crew members on a battleship n People don’t care what you know until they know how much you care n Most people don’t quit their jobs; they quit their bosses n The bucket n Pointing your thumb copyright David Maurer 2010 dmaurert@comcast. net

The Backbone to Leadership 20 Po nts for Success copyright 2010 David Maurer dmaurert@comcast. The Backbone to Leadership 20 Po nts for Success copyright 2010 David Maurer dmaurert@comcast. net 15

Leading Leaders q Always Act with Integrity and Honesty: Always q Respond: “Respondability” q Leading Leaders q Always Act with Integrity and Honesty: Always q Respond: “Respondability” q Anticipate: Over the horizon q Follow-up: “An action passed…” q Identify Problems and Solutions: Where is your value? © David Maurer, PMP (dmaurert@comcast. net) 16

Leading Leaders q Demonstrate Personal Accountability: It’s YOURS! q Work Hard: “If it were Leading Leaders q Demonstrate Personal Accountability: It’s YOURS! q Work Hard: “If it were easy, everyone would do it” q Show a Sense of Urgency: Pep! q Foster Personal Discipline: Set the bar high for yourself q Lead by Example and Follow Well and Faithfully: Always on parade © David Maurer, PMP (dmaurert@comcast. net) 17

Leading Leaders q Be Loyal in All Directions: It is expected and should be Leading Leaders q Be Loyal in All Directions: It is expected and should be q Be Clear and Consistent: Confusion impedes progress q Counsel well, be specific q Show Gratitude and Respect for Others: Platinum Rule q Build Teamwork and Collaboration: You are rarely alone. Extend your reach q Promote a Common Purpose: Focus on every opportunity q It’s a long baseball season BUT every game counts (60/42/60) © David Maurer, PMP (dmaurert@comcast. net) 18

Leading Leaders q Infuse Passion: Check for a pulse q Cultivate Your Reputation: Its Leading Leaders q Infuse Passion: Check for a pulse q Cultivate Your Reputation: Its all you have q Display a Seriousness of Purpose and a Sense of Humor: Study, learn and apply. Ease tensions, don’t create them q Continue to Grow: Your own responsibility (point the thumb) q Care for Those in Your Charge: An honor to lead © David Maurer, PMP (dmaurert@comcast. net) 19

Questions? Thank You © David Maurer, PMP (dmaurert@comcast. net) 20 Questions? Thank You © David Maurer, PMP (dmaurert@comcast. net) 20