47a3072661ecd90b6cd9f74601ac2c20.ppt
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Last Update: 1 Apr 2011 NOTE: 1. Before using this presentation, please be aware that it contains time-sensitive data, so make sure that the data is the most current before using the presentation. 2. There are two sets of presentation, one use ASL logo only, another one use both ASL and Teamsun logo. Presenter may choose either one which is suitable for audience. 3. Presenter may add customer’s logo onto the presentation slide, please refer to “Company presentation powerpoint template” for details on logo allocation. 4. There is information in “Notes Page” view for presentation only. Pls. remove those notes before you pass to outsiders. 5. If you have any enquiry, please contact Group Marketing & Communications Department. 1
Automated Systems Holdings Limited (The ASL Group) (Arial, 16 Point) Presenter Name Presenter Title Date
Automated Systems Holdings Limited • • Founded in HK in 1973 Automated Systems Holdings Limited (The ASL Group) was listed on the main board of The Stock Exchange of Hong Kong Limited in 1997 (stock code: 771) Specialized in providing multi-platform I. T. services With over 1, 600 professional staff The Group’s revenue from the continuing operations for the 9 months ended 31 December 2010 was HK$994. 5 million. Profit for the 9 months ended 31 December 2010 was HK$34. 5 million Business covers Hong Kong, Mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Japan, Indonesia and Vietnam With well-equipped facilities including ASL Competency Center, Service & Training Center, Call Management Center, Digital Imaging Center and Outsourcing Delivery Excellence Centre • A core member of the Teamsun Group 3
About Teamsun Group
Teamsun Group Profile • Teamsun Group has a strong foothold in the Greater China market. Its mission is to improve the core IT competency of corporations and government authorities. It provides customers with one-stop IT service throughout customers’ entire IT lifecycle. Teamsun offers excellent solutions, has in-depth understanding about the customers’ business, and highly efficient and dense service delivery network over the Greater China region as well as part of Southeast Asia region. Teamsun Group has about 5, 000 employees. Since it was a listed company in 2004, Teamsun Group’s CAGR has been up to more than 30% and now its turnover reaches approximately RMB 5 billion, with approximately RMB 2 billion comes from software and IT service business. Teamsun Group’s core members include Beijing Teamsun Technology Co. , Ltd , Automated Systems Holdings Limited (ASL), Guangzhou Headway Technologies Ltd. , Beijing Jiaoda Siyuan Science & Technology Co. , Ltd. , Beijing Feijie Information Technology Co. , Ltd. , & Mocha Software Co. , Ltd. , etc. 5
Teamsun Group Organization (SEHK: 771) (SHSE stock code: 600410) Beijing TEAMSUN Software Technology Co. , Ltd. TEAMSUN (U. S. ) Co. , Ltd. ITMS International Limited 6
Teamsun Group Vision • Teamsun Group’s vision is to establish a reputation as a leader in the IT service industry in the Greater China region; the Group is also moving forward to become a reliable and No. 1 IT service brand for customers in the Asia Pacific region! 7
Teamsun Group Mission • Based on in-depth understanding of the industry and customers’ needs, Teamsun Group aims at providing advanced and comprehensive IT services to enterprises and government authorities through extensive strategic alliance and innovative integrated technology applications. 8
Teamsun Group Coverage • With ASL joined Teamsun Group, the Group has truly become the first-ever IT service provider, with a strong business coverage and a comprehensive services coverage in the entire Greater China region as well as a number of Southeast Asia countries. 9
Teamsun Group Profile • About Teamsun Group’s core members: – ASL:Automated Systems (HK) Limited was founded in Hong Kong in 1973 and was listed on The Stock Exchange of Hong Kong Limited under the name of Automated Systems Holdings Limited (“The ASL Group” or “the Group”) (Stock Code: 771) in November 1997. The ASL Group, consisting of Automated Systems (HK) Limited, ELM Computer Technologies Limited, CSA Automated (Macau) Ltd. , Taiwan Automated Systems Ltd. , Guangzhou Automated Systems Limited, ASL Automated (Thailand) Ltd. and i-Sprint Innovations Pte. Ltd. , offers professional information technology services to corporate clients in Hong Kong, Mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Japan, Indonesia and Vietnam. After over 37 years of success, the ASL Group has established its reputation as a leading information technology services provider in the Asia Pacific region. The Group has over 1, 600 employees dedicated to delivering a comprehensive onestop service including applications and software development, consultancy, systems integration, maintenance support, help desk, outsourcing and training to corporate customers across all industries. With its strong commitment to quality services, the ASL Group has been winning well-known clients such as government agencies, prestigious universities, telecommunications giants, transportation enterprises, major financial institutions, and leading international corporations. 10
ASL Headquarters & Subsidiaries Automated Systems (HK) Limited CSA Automated (Macau) Ltd. Automated (Thailand) Ltd. i-Sprint Innovations Pte Ltd. ELM Computer Technologies Limited Taiwan Automated Systems Limited 11
ASL Subsidiaries & Offices in China Guangzhou Automated Systems Limited Shenzhen office Outsourcing Delivery Excellence Center - Zhuhai Customer Service Centers: Beijing.Hangzhou .Shanghai .Shenyang 12
Teamsun Group Profile • About Teamsun Group’s core members: – Teamsun: Beijing Teamsun Technology Co. , Ltd established in 1998 and is an outstanding integrated IT service provider in China with more than 10 years experience in the provision of IT services. Its business scope covers IT product service, development of application software, system integration, valueadded distribution, etc. Teamsun is the first company to put forward IT product service in China. With strong emphasis on its “customer-oriented” philosophy and “cooperation and alliance” strategy, Teamsun has won many successful cases in telecommunication, finance, education, manufacturing, energy, transport and government sectors. Since Teamsun was listed in Shanghai Stock Exchange in 2004 (Stock code: 600410), the CAGR has been up to more than 30%. 13
Teamsun Successful Cases http: //www. teamsun. com. cn/Case/ 14
More Information about Teamsun • Website: http: //www. teamsun. com. cn/ • Introduction: http: //www. teamsun. com. cn/About/Overview/ • Awards: http: //www. teamsun. com. cn/About/Honor/default. shtml 15
ASL Services
ASL Comprehensive Services Multi-vendor Support Regional Support Systems Integration Training Maintenance Support Digital Imaging Help Desk Consulting Service Outsourcing Application Development Systems Relocation 17
ASL Comprehensive Services Systems integration comprises building architecture, testing and implementing a full application-ready distributed computing platform and integrating it into the customers’ existing IT infrastructures, ensuring seamless integration across different applications for customers’ businesses. The process also involves project evaluation and planning, proof of concept, systems design and development, as well as integration and deployment. 18
ASL Comprehensive Services Consulting service provides professional advice to build system architectures, configure system components and design networks, as well as proposes suitable turnkey solutions on all popular platforms so as to improve system performance and operation. 19
ASL Comprehensive Services Maintenance support service is provided to enterprises of various types, sizes and IT environments by certified and experienced engineers with guaranteed fast response time, flexible coverage up to 7 x 24, ample supply of spare parts, broad level of service and remedial software support. 20
ASL Comprehensive Services Application development is tailored to each customer’s specific needs and IT environment with unique features. There is also software customization for various operating system platforms for customers. Apart from system implementation and nursing, it also offers application training, maintenance and support. 21
ASL Comprehensive Services Training service offers a full range of courses for customers including on-site and customized training on various software platforms. The programs provide skillbuilding training for enterprise-wide personnel, system administrators and endusers. It also offers highly flexible training services for customers through the delivery of e-learning solution. 22
ASL Comprehensive Services Outsourcing service provides a complete range of IT outsourcing solutions uniquely tailored to help customers manage business issues and achieve optimal business results. It offers updated technologies, advanced computing tools, flexible service package, prompt replacement of absent outsourcing staff and temporary headcount fulfillment for unplanned projects. 23
ASL Comprehensive Services Multi-vendor support service helps manage customer’s IT systems through support for a comprehensive range of hardware and software products on different operating platforms, from personal computers to high-end servers, and from operation systems to application software. 24
ASL Comprehensive Services Help desk serves as a centralized service-call operation with sophisticated call-tracking system to effectively handle customers’ enquiries on all technical issues so as to improve productivity. ITIL best practices are also adopted in helping customers to develop, test and deploy efficient help desk system. 25
ASL Comprehensive Services Systems relocation is to relocate a company’s computing resources from the current site to a new site within a scheduled time frame while ensuring minimal system downtime. A complete process involves relocation planning, site audit, rack design, systems disconnection, testing & implementation, transportation & insurance arrangement, contingency plan, and liaison with third-party vendors. 26
ASL Comprehensive Services Regional support service is to provide extensive and quality support and consultancy services for customers with overseas operations, enabling them to focus on their core business growth. Localized services, resources and maintenance support are delivered through the following ASL subsidiaries and offices in major Asian cities. • Hong Kong • Mainland China • Taiwan • Macau • Thailand • Singapore • Malaysia • other major Asian cities 27
ASL Comprehensive Services Digital imaging service digitizes all the documents, engineering drawings, photo film or books of hardcopies into electronic files by deploying advanced imaging technology and powerful equipments. A set of best practices and procedures is established to provide large-scale and quality conversion service, including warehousing, classification, scanning, quality control, re-assembly, indexing, filing, storage and retrieval. 28
ASL Major Customers & Wins
Major Customers in Hong Kong Public Sector Private Sector 30
Major Contracts and Tenders Won in the 9 months ended 31 December 2010 Hong Kong Customers Infrastructure Business Scope of Work A publicly-funded tertiary education Supply, installation and implementation of a virtualised infrastructure A government department Supply of a computer system for Enterprise System Management and provision of related services A renowned public transport operator Provision of more than HK$6 million email systems upgrade and migration services A leading global investment bank Implementation of over HK$5 million dollars IT infrastructure project for stock trading system upgrade An education, training and professional development group Provision of supply, installation, commissioning and maintenance of servers and storage systems replacement for an e-learning, staff email and smartcard database system 31
Major Contracts and Tenders Won in the 9 months ended 31 December 2010 Hong Kong Customers Solution Business Scope of Work A government department System implementation and system integration of the serviceability management system for better public service and system management Sun Hung Kai Securities Limited Provision of software for application performance management A government department A multi-million dollar contract for the system analysis and design, system implementation and integration and system maintenance and support of the Contract Staff Payroll System A wholly-owned subsidiary of one of the world’s largest investment and insurance companies Consolidation of raw data and customer data from all their business units into a clean and organised view of the business used for reporting and analysis A government authority Consolidation and centralisation of all IT log data for an optimised and more secure network 32
Major Contracts and Tenders Won in the 9 months ended 31 December 2010 Hong Kong Customers Service Business Scope of Work A renowned university A 3 -year multi-million dollar contract for the provision of hardware consolidated maintenance services of servers, systems, network equipments and related peripherals A subsidiary of an international lifestyle brand Provision of 3 -year managed helpdesk support services A government authority Provide professional services under eight separate service categories, which was the subsequent phase of a workflow management system project A government department A leading, independent brokerage and investment group in Asia An independent non-governmental statutory body Provision of system maintenance and support for a core record information system Provision of help desk and maintenance services A multi-million dollar project for the provision of helpdesk and data center operation support services 33
Major Contracts and Tenders Won in the 9 months ended 31 December 2010 Overseas Customers PRC Scope of Work An IT services provider Provision of storage hardware for pork safety management with 7 x 24 maintenance services Guangzhou Administration for Industry and Commerce Bureau Panyu Substation A virtualisation upgrade project A subsidiary of a renowned public transport operator in Hong Kong Set up a new data center in Shenzhen. Provision of solutions design, hardware and software installations, and maintenance services 34
Major Contracts and Tenders Won in the 9 months ended 31 December 2010 Overseas Customers Taiwan Scope of Work Chartis Taiwan Insurance Co. , Ltd. IT Infrastructure Upgrade A leading international bank Implementation of a security system upgrade project with 3 -year maintenance and onsite support services A leading global investment bank Provision of enterprise servers One of the largest IT distribution companies Provision of servers, storage, networking products and a 3 -year maintenance services contract 35
Major Contracts and Tenders Won in the 9 months ended 31 December 2010 Overseas Customers Macau Scope of Work A renowned local bank Provision of IT security assessment service One of the world’s leading hospitality companies Provision of high-end storage and backup system for mission critical applications Thailand Scope of Work Ocean Glass Public Company Limited Replacement of PCs Bank for Agriculture And Agricultural Cooperatives Implementation of an IT infrastructure upgrade project for the provision of desktop computers and printers Team Precision Public Co. Ltd. Enhancement of a server-based computing system 36
Major Contracts Demonstrated Satisfaction & Trust from Customers (in the 6 months ended 30 September 2010) • A number of sizable services deals in the area of managed and maintenance services which contributed to the recurrent revenue of the Group – These customers included a Hong Kong-based airline and two statutory bodies which we have serviced for over a decade • As of Oct 2010, we are deploying a multi-million dollar firewall system upgrade project for a government authority secured in June 2010 37
High Level of Service Excellence Outside Hong Kong (in the 6 months ended 30 September 2010) • Our subsidiary in Thailand received: – A multi-million order in Oct 2010 from a manufacturer of a renowned energy drink in the world for a disaster recovery project – A 3 -year million-plus order from the Thailand branch of an international bank to provide disaster recovery support services • Our relationship with the energy drink manufacturer and the Thailand branch of the international bank began in 2007 and 2003 respectively and as time progressed, so as the complexity, volume and spectrum of our services offered to them • The above exemplified the success of our subsidiary in Thailand as it has stepped into its 10 th anniversary in 2010 38
Latest Cross-territories Business Developments in Greater China (in the 6 months ended 30 September 2010) • • • Continued to execute our stated strategy on developing cross-territories business to accommodate the extended footholds of our customers Successfully supported our customers’ expansion across the Taiwan Strait and into China Significant contract wins during the review period: – A Hong Kong listed property developer • Received two orders of IT infrastructure projects for setting up the customer’s Taiwan operation and Chengdu office in Jul and Sept 2010 respectively • ASL currently supports the customer’s operations in various major cities in China such as Xiamen, Chongqing and Fuzhou offices – One of the largest baby goods manufacturers in the world • Received an order to provide enterprise servers with 3 -year 7 x 24 onsite support services for its Taipei and Dongguan operations 39
First and Major Contract Win from China Southern Airlines China (in the 6 months ended 30 September 2010) • The project was tailor-made for China Southern Airlines (SEHK stock code: 1055; SHSE Stock code: 600029) by ASL (Guangzhou) To jointly work together to upgrade the customer’s existing Technical Document Management System (“TDMS”) as well as building a new system architecture and platform; TDMS provides all-round management of aircraft maintenance technical documents – ASL (Guangzhou) will provide a world-class enterprise content management solution – China Southern Airlines will be responsible for developing maintenance workflow and migrating its existing data to the new platform • The upgraded system will be used by its aircraft maintenance workers across the country and is expected to be completed by 2011 Demonstrates ASL’s growing presence in the transportation sector – aviation industry within the Greater China region Expects to receive more similar orders from shipping companies, airlines, trains, elevators and escalators manufacturers, and etc. in the Asia Pacific Region 40
Expanded Cross-territories Business in Greater China (in the 3 months ended 30 June 2010) • • • Continued strategy in promoting cross-territories business in Greater China was rewarded with satisfactory results Won more bids within PRC’s public sector, the Group was also able to secure contracts in wider service offerings from customers who were making investments into PRC Significant winning bid during the review period: – One of the region’s largest shipping companies • Two multi-million dollar storage projects (totaling over HK$5 million) for its Hong Kong and Shenzhen offices to facilitate its expansion 41
Regional Expansion in Asia Pacific (in the 3 months ended 30 June 2010) • • Efforts to further explore regional business opportunities in Asia Pacific after the termination of the territorial agreement with Computer Sciences Corporation, our former controlling shareholder, have also yielded encouraging results Significant winning bid during the review period: – One of the key carriers on the North-South trade route • A million-plus dollars regional application virtualisation project involved a wide territorial deployment across 10 cities in Asia Pacific including our existing presence in Hong Kong, Taiwan, Guangzhou, Shanghai and Shenzhen and new coverage in Singapore, Tianjin, Qingdao, Ningbo and Xiamen Demonstrates ASL’s strategic footprint in the region and the Group’s strength in providing regional total solution deployment services 42
Major Contract Win from a leading Hong Kong-based Airline (in the period of 1 April 2009 to 31 March 2010) • ELM was appointed to provide IBM POWER 7 servers, various hardware, database upgrade services and maintenance services • Project value: around 6 M • First-of-its-kind reference case for IBM Power 7 servers in Hong Kong 43
Major Contract Win from Chu Kong Shipping Enterprises (Holdings) Company Limited (in the period of 1 April 2009 to 31 March 2010) • ELM was appointed to provide professional support services for a turnkey ticketing system with payment gateway which was developed by ELM • Local professional support services covered all ports of Chu Kong in Hong Kong, Macau and 4 cities in PRC including Guangzhou, Zhongshan (中山), Panyu (番 禺) and Shun De (順德). 44
Major Contract Win from One of the Largest Entertainment Organizations in the World (in the period of 1 April 2009 to 31 March 2010) • • ELM was appointed to implement software distribution project Centralizing betting software patch and update to more than 11, 000 betting machines at more than 1, 000 betting centers by using IBM Tivoli Provisioning Manager Customer benefits: Comply with ITIL best practice, centralize software patch update and control, and enable patch status review and report generation at ease One-stop services: – System design – Deployment – Customized user workflow – Customized infrastructure design to match with customer’s security policy – Project management – 3 -year 7 x 24 professional support services • • Biggest IBM Tivoli Provisioning Manager reference in Asia Biggest S/W distribution reference of IBM in Asia 45
Major Contract Win from One of the Largest Entertainment Organizations in the World (in the period of 1 April 2009 to 31 March 2010) • • ELM was appointed to provide Web Management Solution: A customized total Web Management Solution which can conduct root cause analysis for an online betting system by using Compuware Vantage Customer benefits: Root cause of online web service problems can be found within several minutes, minimize system downtime, comply with ITIL best practice, receive regular web service problem alert One-stop services: – System design – Deployment – Customized user report – Project Management – 3 -year 7 x 24 professional support services 46
Major Contract Win from a Mobile Payment Provider (in the period of 1 April 2009 to 31 March 2010) • • ELM was appointed to provide mobile payment solution with IVRS (Interactive Voice Response System) for a mobile payment provider This solution fulfills PCI DSS (PCI Data Security Standard), which is a set of comprehensive requirements for enhancing payment account data security The solution allows customer to pay by debit card through mobile device. Solution highlights: – – – • Load balancing: F 5 Networking: CISCO Enterprise servers: IBM Software: IBM Web. Sphere, IBM Tivoli Application: Mobile payment gateway application PCI DSS certification Reflecting ELM’s strong capability in providing integrated turnkey solution 47
ASL Major Partners
Major Partners 49
Major Partners 50
ASL Quality Management
Quality Management New Quality Policy of ASL • We aim at providing advanced and comprehensive IT services to satisfy the business needs of our customers through extensive strategic alliance, innovative integrated technology applications and the value of our staff on: – – Taking part in “Teamwork” “Strive for excellence” through continual improvements “Problem solving” for customers with Group’s strength and synergy Being “Accountable” on each one’s area of responsibilities towards the Group’s goal 52
Quality Management Standards and Practices in Place • ISO 9001: 2008 certification – ASL received the certification of the ISO 9001: 2008 at the Enterprise Solutions and Services Division covering most of its service related processes from the Hong Kong Quality Assurance Agency (HKQAA) with precedent standard since 1999 • Appraisal on CMMI Maturity Level 3 – Our Software Development processes attained the Capability Maturity Model Integration (CMMI) Version 1. 1 Level 3 Rating in 2005, and successfully completed reassessment on CMMI in 2008 by satisfying all the Process Areas and achieved Maturity Level 3 in the CMMI Version 1. 2 (an updated version announced in 2006). 53
Industry Recognition
Recent Industry Recognition • Hong Kong Federation of The Blind – Hero of Barrier-Free Award (無障礙英雄大獎) • Hong Kong Sheng Kung Hui Welfare Council – The 18 th Outstanding Volunteer Scheme - Enterprise Caring Award (第 18屆傑出義 獎勵 計劃 - 企業關懷獎) • Hong Kong Council of Social Services – Caring Company 2010/2011 • Green Power – 1 st runner-up of ICT Cup in the 18 th Green Power Hike • Hong Kong Chamber of Small and Medium Business Limited – Partner Employer Award 55
Recent Industry Recognition • H 3 C – 2010 Outstanding Partner - Vertical Industry • Samsung – Top Sales Performance Award 2010 (Printer in Commercial Channel) • Cisco – FY 11 Q 1 Cisco T 2 Reseller Sales Champion • Symantec – FY 10 Best Country Storage Partner – Hong Kong – FY 10 Best FSI & Government Partner • Green Council – Hong Kong Green Awards 2010 - Green Office Management Award (Corporation) 56
Customer Service Excellence with investment on social responsibility • Dedication on corporate responsibility to lay the groundwork for future company growth, client loyalty and environmental sustainability • • • Fellow member of the Hong Kong Green Purchasing Charter (HKGPC) - the highest level of membership Hong Kong Green Awards 2010 - Green Office Management Award (Corporation) Bronze Caring Company 2010/2011 Committed to being corporate citizen in the areas of caring for the community, employees and environment Devoted to assist organizations in launching and practicing green IT solution by offering green products and related services, including IT consultancy, strategy and carbon footprint assessment services 57
Appendix
Customer Service Excellence with investment on social responsibility (Cont’d) • • • Honored by Green Council Awarded in November 2010 As the fellow member, ASL is recognized for its commitment to – formulate green purchasing policies – develop and implement practical and sustainable green purchasing strategies – promote the principles of green purchasing • • • Honored by Green Council Awarded in November 2010 The awards were presented to ASL based on – corporate commitment and leadership to the establishment of Green Office Management – environmental achievement on energy conservation, water conservation, waste management, indoor air quality, carbon emission and green purchasing – environmental training and promotion 59
Customer Service Excellence with investment on social responsibility (Cont’d) • • • Honored by the Hong Kong Council of Social Services (HKCSS) Received in February 2011 Demonstrates ASL’s commitment on – – – Caring for the Community – In 2010, ASL jointly organized a “Yes, I Can” program with Hong Kong Sheng Kun Hui Welfare Council (HKSKHWC), one of the three leading social welfare organizations in Hong Kong. ASL donated computers to the Resources Centre of HKSKHWC and provided IT support and maintenance service. To increase the career opportunities of unemployed and discontinues studied groups, ASL also offered practical computer courses to them. Caring for the Employees – ASL launched “Work Life Balance Day” under the Quality Work Life Program with a series of trainings and workshops on 22 October 2010. The aim was to provide counseling and training activities to help employees managing pressure, interpersonal relationship, health, personal and family matters. In fact, ASL continues encouraging “work-life balance” philosophy to employees by displaying this message in all internal staff events. Caring for the Environment – ASL is dedicated to protect the environment in daily operations, for example, eliminate waste and adopt 3 R policies (reduce, reuse and recycle); preserve energy and reduce light pollution; as well as encourage employees and customers to reduce carbon emissions. 60
Your Trusted IT Services Provider in the Asia Pacific Region z 61
47a3072661ecd90b6cd9f74601ac2c20.ppt