Lancaster County Industry Cluster Profiles Scott Sheely Lancaster

Lancaster County Industry Cluster Profiles Scott Sheely Lancaster County Workforce Investment Board

A Workforce Investment Strategy l Local industries that have a chance for longterm growth and success because they have some sort of local competitive advantage; l Local industries with a competitive advantage that grow gold-collar (high skill, high pay, high demand) jobs.

Lancaster County Community Audit Project Funded by a grant from the US Department of Labor; l Began July 1, 2001; l Intensive study of Lancaster County industry clusters using data collected by the PA Department of Labor and Industry; l Interpreted by a group of local planners, economists, economic and workforce development professionals, industry representatives, educators, and State officials. l

A Conceptual Framework Industry clusters as a planning concept provides all of these systems with a common framework for understanding and a common language that is meaningful for all; l Working together toward understanding local clusters helps these diverse systems develop a common vision of where each needs to put its energy and resources; l Each system then follows through on the implications for its work. l

Questions to Ask in Analysis of Data l Which industries are growing and which are declining? l What is the importance of an industry to the local economy relative to its importance to the national economy? l How competitive are regional industries when compared to their national counterparts?

Results l l l Statistical analysis completed; Validated with calls on-site through the PA Business Calling Program; Preliminary results analyzed by local Steering Committee; Preliminary findings shared with Chamber, Economic Development Company, County government, higher education, and local school districts; Priority clusters reviewed by County Commissioners and used by other systems.

Lancaster County Priority Industry Clusters l Health Care l Construction l Food Processing l Biotechnology l Communications l Metals and Metal Fabricating l Automotive

Health Care Industries • • • Long-term Care Acute Care Mental Health and Mental Retardation Outpatient and Private Practice Wholesale and Retail Insurance

Health Care Employment Grew 2, 520 jobs or 12. 9% since 1995 • Average earnings of $30, 149 • 4% less concentrated than US average • 22, 030 is 10. 1% of Lancaster County employment in 2000* • *Includes drug stores and health insurance

Health Care Key Segments Nursing and personal care facilities (805) (very high employment, high LQ, and high CEC) • Hospitals (806) (very high employment) • Offices of medical doctors (801) (high growth in employment, high CEC) •

Health Care Top Occupations l l l l l Nursing Aides Registered Nurses Licensed Practical Nurses Physicians and Surgeons Home Care Aides Medical Secretaries Dental Hygienists and Assistants Residential Counselors Lab Technologists

Health Care Top Employers l l l l l Lancaster General Hospital (5, 221) Masonic Homes (1, 350) Ephrata Community Hospital (1, 200) Willow Valley Retirement Community (1, 100) Lancaster Regional Medical Center (1, 000) Community Hospital (560) Brethren Village (500) Mennonite Home Communities (490) Landis Homes Retirement Community (390)

Construction Industries • • • Contractors Building Services Lumber and Wood Products Real Estate Engineering and Architectural Services

Construction Employment 26, 505 is 12. 1% of Lancaster County employment in 2000 • Grew 5, 184 jobs or 24% since 1995 • Average earnings of $34, 491 • 23% more concentrated than US average •

Construction Key Segments • • • Residential and non-residential building construction (152, 154) (high employment and high LQ) Plumbing, heating, and air conditioning (171) (high employment and high LQ) Masonry, stonework, and plastering (174) (high employment and high LQ) Millwork, plywood and structures (243) (high employment, high LQ, and moderate CEC) Household and public building furniture (251, 253) (high LQ)

Construction Top Occupations l l l l l Carpenters Plumbers Electricians Assemblers and Fabricators Brickmasons Painters Brickmason and Carpenter Helpers Cost Estimators HVAC Mechanics

Construction Top Employers l l l l l Armstrong (2, 750) High Industries (1, 950) The Horst Group (450) Martin Limestone (430) Stock Building Supply (240) Rutt Handcrafted Cabinetry (230) Fleetwood Homes of PA (225) Amerimax Home Products (225) B. J. Baldwin and Lancaster Electric (200) Redman Homes (200)

Food Processing Industries l Agricultural Production l Agricultural Services l Processing of Food l Wholesale Food Distribution

Food Processing Employment 15, 933 is 7. 3% of Lancaster County employment in 2000 • Grew 673 jobs or 4. 4% since 1995 • Average earnings of $32, 061 • 90% more concentrated than US average •

Food Processing Key Segments l Poultry and eggs (025) (high LQ) l Veterinary and other animal services (074, 075) (high LQ) l Meat products (201) (high employment, high LQ, and moderate CEC) l Dairy products (202) (high employment, very high LQ, and high CEC)

Food Processing Key Segments l Grain mill products (204) (high employment, very high LQ) l Bakery products (205) (high employment and very high LQ) l Sugar and confectionary products (206) (high employment and very high LQ) l Grocery distribution (514) (high employment, high LQ, and high CEC)

Food Processing Top Occupations l l l l l Packaging Machine Operators Agricultural Workers Truck Drivers Freight Movers Industrial Machine Mechanics Bakers Precision Food Workers Sales Representatives Food Batchmakers

Food Processing Top Employers l l l l Tyson Foods (1, 200) Y & S Candies (800) Kellogg Co. (600) Turkey Hill Dairy (460) Four Seasons Produce (425) Kunzler & Co. (335) Nissin Foods (310) Kemps Foods (305)

Food Processing Top Employers l l l R. W. Sauder (275) Anderson Bakery (270) Bongrain Cheese USA (260) Pennfield Corp. (260) Crystal Spring Water Company (225) Wengers Feed Mill (175)

Communications Industries l Printing l Communications l Precision Electronics Manufacturing l Advertising l Computer Services

Communications Employment 18, 367 is 8. 4% of Lancaster County employment in 2000 • Grew 2, 519 jobs or 15. 9% since 1995 • Average earnings of $40, 936 • Concentrated at the US average •

Communications Key Segments l Newspaper printing (271) (high employment and high LQ) l Commercial printing (275) (very high employment, very high LQ, and high CEC) l Household audio and video equipment (365) (high LQ)

Communications Top Occupations l l l l Hand Packers and Packagers Precision Printing Workers Sales Representatives Offset Lithographic Press Operators Printing and Binding Workers Writers and Editors Computer Programmers and Support Specialist

Communcations Top Employers l l l R. R. Donnelley & Sons (3, 500) U. S. Postal Service (1, 225) Lancaster Newspapers (650) D & E Communications (600) Coupon Clipper (500) Philips Communication and Security Systems (385) Cadmus – Lancaster Press Division (305) Burle Industries (260) Intelligencer Printing (230) Cadmus – Science Press Division (225) Thomson Multimedia, Inc. (220)

Biotechnology Industries l Pharmaceutical Manufacturing l Medical Instruments Manufacturing l Medical and Dental Labs l Research and Testing

Biotechnology Employment 2, 281 is 1. 1% of Lancaster County employment in 2000 • Grew 650 jobs or 39. 9% since 1995 • Average earnings of $51, 517 • 8% less concentrated than US average •

Biotechnology Key Segments Drug manufacturing (283) (high LQ) • Medical instruments and supplies (384) (high growth in employment, change in IQ, and high CEC) •

Biotechnology Top Occupations l l l l Electrical and Electronics Engineers Computer Engineers Precision Assemblers Biological Scientists Inspectors and Testers Biological Technicians Packaging Machine Operators Animal Caretakers

Biotechnology Top Employers l Wyeth Vaccines (800) l Lancaster Laboratories (650) l Pfizer l Johnson & Johnson

Metals and Metal Fabricating Industries l Primary Metal Products l Fabricated Metal Products l Industrial Machinery and Equipment l Electrical Equipment l Transportation Equipment

Metals and Metal Fabricating Employment 17, 395 is 8. 0% of Lancaster County employment in 2000 • Lost 539 jobs or 3% since 1995 • Average earnings of $40, 153 • 55% more concentrated than US average •

Metals and Metal Fabricating Key Segments l Nonferrous rolling and drawing (335) (high employment and high LQ); l Fabricated metal products (340) (high employment and high LQ); l Electrical equipment and supplies (369) (high growth and high LQ).

Metals and Metal Fabricating Top Occupations l l l l Assemblers Industrial Truck and Tractor Operators Extrusion and Drawing Operators Industrial Machinery Mechanics Machine Forming Operators Precision Assemblers Machinists Foundry Operators and Tenders

Metals and Metal Fabricating Top Employers l l l l l New Holland North America (1, 300) Alcoa Mill Products (1, 000) Anvil International (945) Burnham Corp. (635) Buck Co. (375) Ladder Towers, Inc. (280) NTN-BCA Corp. (270) ITT Industries, Engineered Valves (250) Dana Corp. (240) Kalas Manufacturing (230)

Automotive Industries l Wholesale Motor Vehicles, Parts and Supplies l New and Used Car Dealers l Retail Auto and Home Supply Stores l Service Stations l Auto Repair Services

Automotive Employment 9, 094 is 4. 2% of Lancaster County employment in 2000 • Grew 1, 653 jobs or 22. 2% since 1995 • Average earnings of $26, 290 • 31% more concentrated than US average •

Automotive Key Segments l Motor Vehicles, Parts, and Supplies (501) (high growth rate, very high LQ) l New and Used Car Dealers (551) (moderate growth, good LQ) l Auto Repair Services (750) (high growth rate, moderate LQ, good CEC)

Automotive Top Occupations l Auto mechanics and service technicians l Retail salespersons l Truck drivers l Marketing and sales supervisors l Parts salespersons l Cashiers l Helpers and movers

Automotive Top Employers l Manheim Auto Auction (1, 900)

Lancaster County Significant Industry Segments l l l l Business Services Education Financial Services Hospitality Retail Transportation Wholesale Trade

Business Services Industries l Personnel Supply Services l Detective, Guard, and Armored Car l Security Systems l Business Associations l Professional and Labor Organization l Management and Consulting Services

Business Services Employment 7, 071 is 3. 2% of Lancaster County employment in 2000 • Grew 1, 904 or 36. 8% since 1995 • Average earnings of $19, 330* • 39% less concentrated than US average* •

Business Services Key Segments l Personnel Supply Services (736) (high employment) l Security Systems (7382) (good LQ and CEC) l Limited growth and improvement in competitive position among most categories

Business Services Top Occupations l l l l l Hand packers Secretaries Plant and system operators Machine operators Carpenters Administrative support Janitors Office clerks Data entry keyer

Business Services Top Employers Kelly Services (560) l 1 to 1 Contact Centers (225) l Diamond Medical Staffing (150) l

Education Industries l Day Care l Elementary and Secondary Schools l Colleges and Universities l Job Training Services

Education Employment 14, 226 is 6. 5% of Lancaster County employment in 2000 • Grew 1, 272 or 9. 8% since 1995 • Average earnings of $33, 215 • 28% less concentrated than US average* •

Education Key Segments l Vocational Schools (824) (moderate LQ, good CEC) l Elementary and Secondary (821) (good growth) l College and University (822) (good growth) l Most of the segments are flat with regard to competitive position

Education Top Occupations l l l l l Teachers, elementary and secondary Janitors Teachers aides Teachers, special education Secretaries Educational administrators Child care workers Teachers, pre-school Food preparation workers

Education Top Employers l l l l Lancaster-Lebanon Intermediate Unit #13 (1, 600) School District of Lancaster (1, 300) Millersville University (940) Hempfield School District (850) Manheim Township School District (600) Penn Manor School District (520) Warwick School District (525) Franklin and Marshall College (500)

Financial Services Industries l Depository and Non Depository Institutions l Security and Commodity Brokers l Insurance Carriers and Agents l Real Estate l Credit Reporting and Collection l Accounting, Auditing, and Bookkeeping

Financial Services Employment 11, 106 is 5. 1% of Lancaster County employment in 2000 • Grew 1, 382 or 14. 2% since 1995 • Average earnings of $35, 418 • 21% less concentrated than US average* •

Financial Services Key Segments l l l Security and Commodity Brokers (620) (high growth, high CEC) Insurance Carriers (630) (good growth, good CEC) Real Estate (650) (good growth, good CEC) Holding and Other Investment Offices (670) (good growth, good CEC) Most segments grew and improved their competitive position but are still far below average LQ

Financial Services Top Occupations l l l l Tellers Accountants Accounting clerks Office managers Office clerks Secretaries Financial managers Insurance policy adjustment clerks

Financial Services Top Employers l l l l l Fulton Bank (460) Bank of Lancaster County (445) Farmers First Bank (410) Core. Source, Inc. (340) Blue Ball National Bank (275) Donegal Mutual Insurance Co. (210) Educators Mutual Life Insurance Co. (200) Westfield Group (200) Health. Guard (175)

Hospitality Industries l Eating and Drinking Places l Hotels and Motels l Camps and Parks l Amusement and Recreation l Museums and Zoos

Hospitality Employment 19, 097 is 8. 7% of Lancaster County employment in 2000 • Grew 1, 997 or 11. 7% since 1995 • Average earnings of $12, 495* • 44% less concentrated than US average* •

Hospitality Key Segments l Eating and Drinking Places (581) (large employer, good growth) l Hotels and Motels (701) (good growth) l Amusement and Recreation (790) (good growth, good CEC) l Most segments grew with the two largest losing competitive position

Hospitality Top Occupations l l l l Waiter and waitress Food preparation workers Cooks Cashiers Maids Bartenders Hosts and hostesses Service supervisors and managers

Hospitality Top Employers l l l Shady Maple Farm Market and Smorgasbord (640) Willow Valley Associates (500) Sight and Sound (380) Lancaster Host Resort (300) Thomas E. Strauss, Inc. (270) Eden Resort Inn (250)

Retail Industries l Building Materials and Garden Supplies l General Merchandise l Food Stores l Furniture Stores l Personal Services

Retail Employment 25, 317 is 11. 6% of Lancaster County employment in 2000 • Grew 3, 826 or 17. 8% since 1995 • Average earnings of $18, 705* • 17% more concentrated than US average •

Retail Key Segments l General Merchandise Stores (530) (good growth, good CEC) l Food Stores (540) (large employer, very high growth, very good CEC, moderate LQ) l Miscellaneous Retail (590) (large employer, high growth, good CEC, good LQ)

Retail Top Occupations l l l l l Retail salesperson Stock clerk Cashiers Sales supervisors Food preparation workers Hairdressers Office clerks Hand packers Truck drivers

Retail Top Employers l l l l l Giant Food Stores (620) Weis Markets Good’s Furniture (360) Doneckers, Inc. (310) Yoders Country Market (305) Weaver Markets (300) Oregon Dairy Farm Market (285) The Bon-Ton (250) The Sico Company (250) Sears, Roebuck & Co. (250)

Transportation Industries l Local Passenger Transit l Trucking and Warehousing l Transportation by Air l Transportation Services

Transportation Employment 5, 460 is 2. 5% of Lancaster County employment in 2000 • Grew 84 or 1. 6% since 1995 • Average earnings of $32, 429 • 28% less concentrated than US average* •

Transportation Key Segments l Trucking and Warehousing (420) (good LQ) l Transportation by Air (450) (strong growth, good CEC) l Most of the industries in this cluster lost competitive position in the period

Transportation Top Occupations l l l l l Truck driver Transportation worker Bus driver Diesel mechanics Helpers and movers Office clerks Supervisors Dispatchers Travel Agents

Transportation Top Employers l Yellow Transportation (680)

Wholesale Trade Industries l Furniture l Professional and Commercial Equipment l Metals and Minerals l Electrical Goods l Machinery l Flowers and Miscellaneous

Wholesale Trade Employment 4, 911 is 2. 2% of Lancaster County employment in 2000 • Grew 33 or. 7% since 1995 • Average earnings of $39, 447 • 11% less concentrated than US average •

Wholesale Trade Key Segments l Metals and Minerals (505) (good growth, good CEC) l Machinery and Supplies (508) (good LQ) l Flowers and Nursery Stock (5193) ( high LQ)

Wholesale Trade Top Occupations l l l l Sales representatives Assemblers Sales supervisors Truck drivers Secretaries and clerks Freight movers Stock clerks Order fillers

Wholesale Trade Top Employers QVC, Inc. (1, 190) l The Jay Group (300) l

Other Lancaster County Industry Segments l Chemicals, Rubber, and Plastics l Government l Personal Services l Textiles l Tobacco l Utilities

Chemicals, Rubber, and Plastics Industries l Industrial Chemicals l Soap and Cleaners l Paints l Petroleum Products l Rubber and Plastic Products l Wholesalers

Chemicals, Rubber, and Plastics Employment 4, 530 is 2. 1% of Lancaster County employment in 2000 • Grew 266 or 6. 2% since 1995 • Average earnings of $41, 594 • 51% more concentrated than US average •

Chemicals, Rubber, and Plastics Key Segments l Soap and Cleaners (284) (high LQ) l Rubber and Plastics (300) (moderate LQ, good growth, moderate CEC) l Wholesale Petroleum Products (517) (moderate LQ, good CEC)

Chemicals, Rubber, and Plastics Top Occupations l l l l Assemblers and fabricators Plastic mold and casting machine operators Extruding and form machine operators Shipping, receiving and traffic clerks Maintenance repairers Crushing, grinding, mixing machine operators Freight movers

Chemicals, Rubber, and Plastics Top Employers Dart Container Corporation (1, 200) l Exide Corp. (205) l

Government Industries l Executive and Legislative l Justice, Public Order, and Safety l Finance and Taxation l Environmental and Economic l National Security

Government Employment 3, 704 is 1. 7% of Lancaster County employment in 2000 • Grew 230 or 6. 6% since 1995 • Average earnings of $30, 208 • 68% less concentrated than US average* •

Government Top Employers County of Lancaster (2, 700) l City of Lancaster (590) l

Personal Services Industries l Motion Pictures l Legal Services l Social Services l Civic and Social Association l Political Organizations l Religious Organizations

Personal Services Employment 4, 351 is 2. 0% of Lancaster County employment in 2000 • Grew 314 or 7. 8% since 1995 • Average earnings of $24, 023* • 37% less concentrated than US average* •

Personal Services Top Employers Community Action Program (380) l The PAI Corporation (180) l Goodwill Industries (160) l

Textiles Industries l Mill Products l Apparel l Piece Goods and Notions

Textiles Employment 3, 202 is 1. 5% of Lancaster County employment in 2000 • Lost 1, 235 or 27. 8% since 1995* • Average earnings of $24, 614* • 38% more concentrated than US average •

Textiles Top Employers Bollman Hat Co. (595) l Weave Corp. (200) l Donegal Industries (165) l Hope Hosiery Mills (155) l

Tobacco Industries l Tobacco Products (agricultural) l Wholesale Tobacco Products

Tobacco Employment 440 is. 2% of Lancaster County employment in 2000* • Grew 126 or 40. 1% since 1995 • Average earnings of $35, 399 • 342% more concentrated than US average •

Utilities Industries l Electric, Gas, and Sanitary Services

Utilities Employment 909 is. 4% of Lancaster County employment in 2000 • Lost 240 or 20. 9% since 1995* • Average earnings of $48, 740 • 52% less concentrated than US average •

Utilities Top Employers PPL Corporation (350) l UGI l

Next Steps l l l Integrate cluster priorities into policymaking processes; Realign the workforce system around cluster priorities; Better define career ladders and skills that support each cluster; Study the implications for regional planning; Dialogue with economic development and education on common vision.

Contact Scott Sheely Executive Director Lancaster County Workforce Investment Board 313 W. Liberty St. , Suite 114 Lancaster, PA 17603 717 -735 -0333 ssheely@paonline. com