La compilazione del CV in inglese e il

La compilazione del CV in inglese e il colloquio di lavoro nel mondo anglosassone Olga Denti Università degli Studi di Cagliari

Outline n Curriculum Vitae n Cover letter n Interview preparation Olga Denti

Skills & Personality n “I’ve got good oral communication skills” n “I’m a computer literate and conscientious” n “I’m adaptable” n Customer service, decisive, efficient, good at figures, ICT, initiative, interpersonal, languages, leadership, loyal, methodical, organizational, outgoing, proactive, problem-solving, service-minded, tactful, team player Olga Denti

Which adjectives below describe positive aspects of someone’s character? Which describe negative aspects? decisive open passionate energetic balanced charismatic ruthless impulsive straight careful motivating informal flexible accessible thoughtful adventurous uncaring lunatic moderate aggressive

Curriculum Vitae n A detailed synopsis of your background and skills n Educational and academic backgrounds as well as teaching and research experience, publications, presentations, awards, honors, affiliations and other details n A concise document Olga Denti

The structure of a CV n n n Olga Denti Personal details Objectives Education Work history/job experience Positions of responsibility Other skills (e. g. , languages) Publications Grants (scholarships) received Personal memberships/Professional affiliations Interests/hobbies References (on/upon request

The structure of a CV n Grants (scholarships) received n Personal memberships/Professional affiliations n Interests/hobbies n References (on/upon request; The following people have written letters of recommendation on my behalf) Olga Denti

Curriculum Vitae (Resumé) PERSONAL DETAILS Name Diana Saster Date of Birth 29. 02. 75 Address 13, Hapless Road, London SW 10 2 JU Telephone 020 8123 4567 Nationality British EDUCATIONAL BACKGROUND 1994 - 1997 BA in Economics at Any University, Anytown. (Exam results to date 2. 1. Expected Final Grade 2. 1 or 1) 1992 - 1994 Hapless Road Senior School: 4 'A' levels - Economics (A) Maths (A) History(B) General Studies (A) 1987 - 1992 Hapless Road Senior School: 10 GCSEs including Maths and English

WORK HISTORY JOB EXPERIENCE 1994 - 1995 Assistant Bar Manager for the Pink Flamingo, Anytown I trained and supervised three members of staff, created and implemented promotional events and was instrumental in increasing profits by 25% during my period of employment there July - Sept. 1996 Vacation Trainee with XYZ Chartered Accountants I played an integral part in a team working on tax and audit projects. This position required familiarity with database and word processing software and involved liaising with XYZ's sister company in France POSITIONS OF RESPONSIBILITY 1995 - 1996 Entertainments Officer for University Student Social Society I organized and budgeted for entertainments for one of the largest university student societies with over 1, 000 members 1994 - to date Captain of the University Women's Hockey Team In charge of training, organizing and motivating the women's team from 1995 to date OTHER SKILLS Fluent French Extensive knowledge of Microsoft Word, Excel and Access REFERENCES On Request http: //www. europa-pages. com/jobs/good-cv. html

KRISTINE HOWARD 22293 Co. Rd. 20 Goshen, IN 46528 khoward 1@darwin. cc. nd. edu http: //www. nd. edu/~khoward 1 Education Undergraduate: Currently a Senior at the University of Notre Dame, South Bend, Indiana Majoring in Film, Television, & Theatre B. A. pending graduation May 1999 Notre Dame Scholar Honors Program Student Secondary: Graduated in 1995 from Lakeland High School, Lagrange, Indiana Valedictorian (#1 out of approx. 140 students) Indiana Academic Honors Diploma National Merit Scholarship winner Interests and Activities Undergraduate: Spent Spring 1998 semester in London, England as part of Notre Dame London Program; Created The Roald Dahl Home Page in honor of famous children's author. Mentioned in USA Today Correspondent for campus newspaper, The Observer Secondary: Spent Summer 1994 in Krefeld, Germany as part of Indiana University Honors Program in Foreign Languages; 3–year member of Speech team 4–year member of Tennis team; Amateur Theatre productions; President of Student Council;

KRISTINE HOWARD 22293 Co. Rd. 20 Work Experience 5/96 – present Coachmen Industries, Inc. , Middlebury, Indiana Web Designer from 5/97 – 1/98 and 5/98 to present Responsible for creating and maintaining all company websites Purchasing assistant from 5/96 – 8/96 and 12/96 – 1/97 Duties involved data entry, correspondence, file maintenance, and answering telephone 1/96 – 5/97 Office of Information Technologies, University of Notre Dame, South Bend, Indiana Quality Improvement Council Secretary Duties involved attending meetings, taking minutes, and posting on website References Can be provided upon request. E–mail me if interested.

Europass Insert photograph. Remove heading if not relevant (see instructions) Curriculum Vitae Personal information First name(s) / Surname(s) First name(s) Surname(s) Address(es) House number, street name, postcode, city, country Telephone(s) Mobile: Fax(es) E-mail Nationality Date of birth Gender Desired employment / Occupational field Work experience Dates Add separate entries for each relevant post occupied, starting from the most recent. (remove if not relevant, see instructions) Occupation or position held Olga Denti Main activities and responsibilities Name and address of employer

Education and training Dates Add separate entries for each relevant course you have completed, starting from the most recent. (remove if not relevant, see instructions) Title of qualification awarded Principal subjects/occupational skills covered Name and type of organisation providing education and training Level in national or (remove if not relevant, see instructions) international classification Personal skills and competences Mother tongue(s) Specify mother tongue (if relevant add other mother tongue(s), see instructions) Other language(s) Self-assessment European level (*) Language Olga Denti Language Understanding Listening Reading Speaking Spoken interaction Spoken production Writing

Social skills and a description of these competences and where they were acquired. competences Organisational skills and competences Technical skills and competences Computer skills and competences Artistic skills and competences Other skills and competences Driving licence Additional information Include here any other information that may be relevant, for example contact persons, references, etc. Annexes List any items attached. Olga Denti

The cover letter n Use your cover letter to identify the most relevant skills or experiences specific to the job, rather than restating the information in your CV n Follow the directions on how to apply Olga Denti

The cover letter Your covering letter provides detailed information on why you are qualified for the job and explains the reasons for your interest in the company n It should be specific to the position you are applying for, relating your skills and experience to those noted in the job posting n Your cover letter is your first (and best) chance to make a good impression! n Olga Denti

Your Contact Information Address City, State, Zip Code Phone Number Cell Phone Number Email Employer Contact Information Name Title Company Address City, State, Zip Code Date Dear Mr. /Ms. Last. Name - Dear Sir/Madam, I am writing to apply for the position of …. X is a fast-moving global institution and an outstanding communications pioneer, now poised to guide the direction of print journalism. As a recent graduate of the State University with significant experience in finance, administration and media, I bring the energy and commitment to excellence necessary to thrive in X's innovative environment. As the current … of the XYZ company, I am a practiced business liaison and an able administrator. These strengths, combined with deep and varied employment and internship experience as a … and … with Y and Z, prepare me to make a strong and immediate impact at X. I am excited about the opportunity to join the X team as it moves to the center of the … conversation. Thank you for your time and consideration. Sincerely - Faithfully Your Signature Your Typed Name Olga Denti

Interview preparation Situational Questions n Behavioral Questions n Questions to ask interviewer n n Olga Denti The company’s website: history, mission and core values

Situational Questions n How would you handle… n Imagine a situation where you have a problem with the work of someone you are supervising. What would you do? n If unfairly criticized by your supervisor, what would you do? Olga Denti

Behavioral Questions … Background: Brief n Action Taken: Majority n Outcome: What I learned from experience n strengths ü weaknesses ü teamwork ü influence & persuasion ü Olga Denti

… n Olga Denti Tell me the 3 most important things about yourself – what do you want me to remember about you?

… n Tell me about a time where you held a leadership role and the challenges you faced, and how you overcame or dealt with them? n Time where it was difficult to lead n Tell me about a time where you added value to an organization Olga Denti

… Tell me about a time where you took initiative? n Tell me about a time when you exceeded the expectations of your supervisor? ü Multiple roles and challenges ü Presentation skills ü Integrity ü Innovation n Olga Denti

… Describe your ideal job n Why are you interested in the position at. . . n Why are you a good fit? n Things not on resume you would like me to know about … n … and not to know about n How do you like working independently / in a team? n Olga Denti

… How do you handle yourself in stressful situations? n What didn't you like about your previous employer? n What did you like most about your previous employer? n Short-term goals n Long-term goals n The biggest challenge n Olga Denti

Questions to ask interviewer n What types of motivational factors does … engage in, provide, and employ to maintain a high level of job satisfaction and enthusiasm? n In your opinion, what kind/type (skills, or abilities) of person would be successful at …? n In your opinion, what is the most challenging or most difficult part of this job? n How would you describe the management style at …? http: //www. starwoodhotels. com Olga Denti

Esercitazione http: //www. starwoodhotels. com/ n http: //www 3. hilton. com/en/index. html n http: //waldorfastoria 3. hilton. com/en/in dex. html n http: //www. fortevillageresort. com/ n http: //www. starwoodhotels. com/sherat on/index. html? &language=en_US&loca le. Code=en_US n Olga Denti

Thank you! odenti@unica. it Olga Denti