Korea e-Government and Interoperability Efforts Mr Seung Han

Korea e-Government and Interoperability Efforts Mr. Seung. Han Lee Standards and ITA Development Team National Computerization Agency, Korea OASIS e-Gov TC Meeting 27 July 2004 Washington D. C National Computerization Agency

Contents • • NCA Introduction Korea e-Government Enterprise Architecture The IS Technical Guideline V 1. 0 OASIS e-Gov TC meeting 27 July 2004 2 National Computerization Agency

NCA overview Leading agency for national informatization Statutory Agency Computerization Act in 1986 Informatization Promotion Act of 1996 Government Funded Policy and Technology Research, Consulting, Project Management OASIS e-Gov TC meeting 27 July 2004 3 National Computerization Agency

NCA Vision To lead the way toward e-Korea v Maximizing government performance with IT v Improving partnership between the public and the private v Providing citizens with universal and seamless access to public services v Making Korea the new leader in the global knowledgebased society OASIS e-Gov TC meeting 27 July 2004 4 National Computerization Agency

NCA History & Organization (1) 1987 Established for the NBIS project 1995 KII project 1997 Government Information Exchange Center, IT evaluation 1999 Cyber Korea 21 2000 National Knowledge & Information Resources Management Project 2001 Information Certification Center 2002 e-Korea Vision 2006 NII Backup Center Staff 202 members: Ph. D. 30(16%), Master 103(53%) Budget (FY 2003) : General budget: 34 M USD Project budget : 293 M USD Funds for KII and public IT projects, etc. OASIS e-Gov TC meeting 27 July 2004 5 National Computerization Agency

NCA History & Organization (2) OASIS e-Gov TC meeting 27 July 2004 6 National Computerization Agency

Korea e-Government Vision 『 World’s Best Open E-Government v Service Delivery Innovation v Network Based Government v Enhancement of Administration v Knowledge Based Government Efficiency and Transparency v Participatory Government v True Popular Sovereignty Opinion/Policy Proposal Internet Mobile Information and Service Fax, Mail, Telephone Visiting Civil Petition Center Knowledge Sharing Dept. 1 Integrated Processing Collective Resolution Dept. 2 Petition through fax, e-mail, internet, etc. Dept. 3 Local Petition Office … Public Government Portal Dept. N Departmental Interconnection Web Sites Provision of various information and integrated service OASIS e-Gov TC meeting 27 July 2004 7 National Computerization Agency

e-Government Objectives (1) Drastically enhancing efficiency in administrative Civil Services Goals processes in civil and business services without visiting the relevant offices and raising the rank of business support competitiveness to 10 th place. 2008 2003 Online Work Processes 15% Business Support Competitiveness 85% 24 th Number of visits to District Offices e-Government Usage Rate OASIS e-Gov TC meeting 27 July 2004 10 th Under 3/year 10/year 60% 23% 8 National Computerization Agency

e-Government Objectives (2) Administrative Efficiency Goals Expand electronization of work processes and sharing of documents. Enhance efficiency through integrated management of information resources enabling real time administration. 2008 2003 Cross Agency Work Processes Partial electronization, not yet integrated Personnel, finance, inspection etc. Electronization of Documents Sharing of Information Management of Information Resources OASIS e-Gov TC meeting 27 July 2004 Coexistence of paper and e-documents Limited cross agency sharing Overall electronization, integration Unify into e-documents Complete cross agency sharing Unified, integrated Diffused, independent 9 National Computerization Agency

e-Government Objectives (3) Administrative Activate political participation by providing administrative Democracy Goals information and strengthening the citizens’ controlling power of personal information 2008 2003 Electronic Participation Openness of Administrative Info Privacy protection OASIS e-Gov TC meeting 27 July 2004 Policy participation and consultation Public opinion polls Active and open Passive and limited Risk of Privacy Invasion 10 Reinforce control over personal information National Computerization Agency

e-Government Organization President Informatization Promotion Committee (Review/Decision) Cabinet Council (Report/Discussion) Policy, Technical & Project Support Government Reform Committee (E-Government Specialist Committee) Control & Evaluation Support MOGAHA NCA MIC MPB Administration, Technology, Support for common platform Local Gov't OASIS e-Gov TC meeting 27 July 2004 Dept. Deployment Public Offices 11 National Computerization Agency

e-Government Agenda Area Government Internal Process Reform (G 2 G) Public Service Reform (G 2 C, G 2 B) Agenda 1 2 3 4 5 6 Information Resource Management Reform (Common Platform) Legal System Reform OASIS e-Gov TC meeting 27 July 2004 7 Establishing electronic procedures Expanding common use of public info. Service oriented BPR Enhancement of citizen service Enhancement of business service Expanding electronic participation Integration/standardization of info. resource 8 Strengthening of information protection system 9 Specialization of the IT manpower and organization 10 Consolidation of e-government related legal system 12 National Computerization Agency

e-Government Priority Tasks (1) Agenda ’ 03 -’ 04 Priority Tasks 1. Electronic document processing 2. Consolidated financial information system for the central and local governments 3. Local e-government 4. Electronic auditing and inspection system Electronic Administration 5. E-Assembly Internal Process Reform 6. Integrated criminal legal system 7. Personnel administration policy information system 8. Foreign affairs and trading info system 9. Real time management of national tasks Expanded common use of public info 10. Expanded sharing of administrative info Service oriented BPR OASIS e-Gov TC meeting 27 July 2004 11. Gov’t functions BRM development 13 National Computerization Agency

e-Government Priority Tasks (2) Agenda ’ 03 -’ 04 Priority Tasks 12. Enhanced Internet civil affairs service 13. Consolidated national security management service 14. Enhancement of buildings, land Registration convergence 15. Consolidated national taxation service Enhancement of Civil Service 16. Consolidated national welfare information service 17. Consolidated food and drug information service Public Service Reform 18. Consolidated hiring and employment information service 19. Internet service of administrative appeal 20. One-stop business service 21. Consolidated national logistics information service Enhancement of Business Service 22. Electronic international trading service 23. Consolidated foreigner assistance service 24. Support for exporting e-government Expanded Electronic Participation OASIS e-Gov TC meeting 27 July 2004 25. Expanded online civil participation 14 National Computerization Agency

e-Government Priority Tasks (3) Agenda ’ 03 -’ 04 Priority Tasks 26. Integrated gov’t-wide information system Integration and Standardization of Information Resource Management Reform 27. Enhancement of e-government network 28. Application of gov’t-wide ITA OASIS e-Gov TC meeting 27 July 2004 29. Construction of information protection system Specialization of IT Manpower and Organization Legal Reform Strengthened Information Protection System 30. Enhancement of IT manpower and organization Reform of EGovernment related laws 31. Reform of e-government and security related laws 15 National Computerization Agency

e-Government Level By advancing e-government to integrated administration level, be on a par with the world’s best 2008 2003 E-Government Completeness E-Government Index (UN) Information Index (IDC) Gov’t Transparency (TI) OASIS e-Gov TC meeting 27 July 2004 Info. Provision ~ Transaction Integrated administration In Top 5 15 th In Top 5 16 th In Top 20 40 th 16 National Computerization Agency

Shape of Public Service 2003 2008 Service Integrated Contact Point Dept 1 Dept 2 Dept 3 • Shared Use of Information • Integrated System Dept 4 Unique Function Dept 1 City/Province Municipality Common Process HR HR HR Financial Audit System N/W OASIS e-Gov TC meeting 27 July 2004 N/W Dept. N Municipality Financial System Audit System ↔ Dept 4 HR System Financial Audit Common Platform Dept 3 Dept 2 Audit System Integrated IT Environment E-Government Network N/W 17 National Computerization Agency

What we’re trying to do • Improve Government-wide interoperability with applying Enterprise Architecture and open standards(the Information Systems Technical Guidelines) Government-wide Reference Models PRM BRM SRM DRM TRM Information Systems Technical Guidelines Enterprise Architecture OASIS e-Gov TC meeting 27 July 2004 Enterprise Architecture 18 Open Standards National Computerization Agency

Perspectives on EA • Providing bases for standardization as well as system qualities enhancement, business/IT optimization, IT investment rationalization and government-wide shared services v Enhancing information systems quality factors such as interoperability, reusability, etc. v Making information resources management and capital planning and investment control more effective v Alignment IT with Business v Providing government-wide analysis base and promoting shared services OASIS e-Gov TC meeting 27 July 2004 19 National Computerization Agency

History 1999 q Survey on IT Architecture q Research on IT Standard Profile 2000 q Develop Technical Reference Model(version 1. 0) 2001 q Research on measurement of Interoperability levels q Promotion plan for IT Architecture 2002 q Recommended Technical Standards for interoperability q Case studies on e-Government interoperability policy q Study on reformation of Government CIO policy 2003 q EA is selected as one of 31 e-Government Initiatives q GEAF(Government-wide EA Framework) V 1. 0 2004 q EA legislation is in progress q the IS Technical Guidelines V 1. 0 OASIS e-Gov TC meeting 27 July 2004 20 National Computerization Agency

Growing interests in EA • Public sector – – The Seoul Metropolitan Government The Ministry of National Defense The Ministry of Information & Communication The Ministry of Government Administration and Home Affairs – Korean Intellectual Property Office • Private sector – Telecommunication/Finance Industry • Korea Telecom, SK Telecom, KTF, BC Card, etc – EA Academic Society • Korea Institute of ITA, Korea ITA Association – EA Curriculums in Universities OASIS e-Gov TC meeting 27 July 2004 21 National Computerization Agency

EA Roadmap ing d rea Sp All governmental organizations ● EA (2007) Central government ● (2005) E-government initiatives ● (2004) Maintain nt me ng e ag nci s n ma nha alitie C s set • E qu CPI s m Ta ste rting C sy po • I p Su • Enhancing Business/IT Management and Investment ● 5 th stage : EA as a base enabling change management ● 4 th stage : EA completion/ Align with business process Plan EA ● 3 rd stage : EA development EA l ng e asi y lev re nc turit I a m Use ● 2 nd stage : Building EA environment Development ● 1 st OASIS e-Gov TC meeting 27 July 2004 stage : EA awareness 22 National Computerization Agency

IS Technical Guidelines V 1. 0 “a Set of Technical Standards and Policies for public sector systems of Korea” • Purpose – Provide technical specifications and guidelines as minimum requirements to ensure the technical quality of e-Government Initiatives including public sector systems in terms of interoperability, security, accessibility, etc. • Contents – Basic Policies – Technical Specifications and Guidelines – Checklists for Compliance – Use and Maintenance • Issued in April 2004 OASIS e-Gov TC meeting 27 July 2004 23 National Computerization Agency

IS Technical Guidelines V 1. 0 • Focuses on 8 aspects – User interface Application – Data Platform – Interconnection – Security Network Globalization • Selection criteria of specifications – Open standards independent of specific products – Specifications widely adopted and approved of maturity and stability in the market place – Future-oriented specifications OASIS e-Gov TC meeting 27 July 2004 24 National Computerization Agency

Basic Policies “IS projects should be done in the context of the Enterprise Architecture” • User Interface – Adopts internet and world wide web standards – Makes the Browser main user interface ※ Should consider Digital Divide Reduction • Application – Adopts UML as the main modeling language OASIS e-Gov TC meeting 27 July 2004 25 National Computerization Agency

Basic Policies • Data – Adopts XML and XML schemas for data exchange • Platform – Adopts open system standards • Interconnection – Adopts Web-services standards • Network – Procure dual IPv 4 and IPv 6 -enabled products OASIS e-Gov TC meeting 27 July 2004 26 National Computerization Agency

Basic Policies • Security – Use the PKI-based certificate for data securing – Establish security plan and policies based on risk analysis – Develop disaster recovery plan for system continuity • Globalization – Support Unicode, UTF-8 character set for global services – Support Currency and measures conversion OASIS e-Gov TC meeting 27 July 2004 27 National Computerization Agency

Use and Maintenance • The Guidelines is mandated with 31 e-Gov. Initiatives – RFP should be explicit about compliance with the Guideline – Systems design and development using the Checklist – IS auditing along the Checklist • The Guidelines is to be revised biannually OASIS e-Gov TC meeting 27 July 2004 28 National Computerization Agency

Next steps • EA law enactment • The Guidelines V 1. 0 revision OASIS e-Gov TC meeting 27 July 2004 29 National Computerization Agency