Knowledge of the business domain – business process 971605 謝興家 971612 陳昱佑 971621 施坤儒 971625 鄭伃倩 971629 許喻淳 971631 971637 971639 971641 李勻琳 黃子齡 黃心薇 謝佼彣
SAP ECC Introduction 971612 陳昱佑 971612
SAP is the market and technology leader in business management software, providing comprehensive business software through SAP applications, services and support. The SAP System offers over forty standard country versions, each of which is designed to allow you to run your business operations in a particular country. Source： http: //www. sap. com/index. epx 971612
What are the basic modules provided in SAP’s ERP system 971612
SAP QUALITY MANAGEMENT(QM) 971612
What is SAP Quality Management (QM) l SAP quality management (QM) assures that products meet stringent regulatory standards, are safe and uniform, and meet company product specifications. l SAP QM processes are thoroughly integrated into the manufacturing process. 971612
QM Overview 971612
The QM Module components QM is compromised of the following subcomponents: a) Quality Planning b) Quality Inspection c) Quality Certificates d) Quality Notifications e) Quality Control f) Test Equipment Management erptips. com/Learn-SAP/SAP-Module-Overviews/Quality-Management-QM. asp 971612
The QM Module components Quality Planning: Creating and managing the master data that is required(among other items) to plan and execute quality inspection. l Quality Inspection: Determining whether the units inspected fulfill the predefined quality requirements. l Quality Control: Implementing different preventive, monitoring and corrective activities. These activities are based on the specifications form quality planning and the evaluations of quality inspections and quality notifications. l 971612
The QM Module components Quality Certificates: Certifying the quality of a material or a product. Quality certificates contain texts, specification values, and inspection results. l Quality Notifications: Recording the Non. Conformance or product. Investigation and analysis of defect. Record cause, task and activities. l Test Equipment Management: Managing master data as well as the planning and processing calibration inspections for test and measurement. l 971612
Business Process of QM 971612
Master Data 971612
Typical Tasks in the Quality Management Process Flow 971612
The owner and user of QM module Product Manager Sales Manager QM Manager Consultant 971612
SAP Financial Accounting Module 971639 黃心薇 www. erptips. com/Learn-SAP/SAP-Module-Overviews/Financial-Accounting. asp 971639
What Is SAP Financial Accounting (FI) The Finance Module is designed to record financial transactions in a manner consistent with external reporting. External reporting must be in compliance with a country's accounting principles and is required for public entities, regulatory agencies and information required by banks and other lenders. The module also handles legal consolidations, receivables, payables, fixed assets as well as banking functions if required. http: //www. onestopsap. com/sap-module/1. asp 971639
The FI Module components(1) The FI Module comprises several sub- components as follows: Accounts Receivables (FI-AR) Accounts Receivables records all account postings generated as a result of Customer sales activity. Accounts Payable (FI-AP) Accounts Payable records account postings generated as a result of Vendor purchasing activity. http: //www. onestopsap. com/sap-module/1. asp 971639
The FI Module components(2) Asset Accounting (FI-AA) Asset Accounting is utilized for managing your company’s fixed Assets. Special Purpose Ledger (FI-SL) Special Purpose Ledger is used to define ledgers for reporting purposes. Data can be gathered from internal and external applications. Bank Accounting (FI-BL) Bank Accounting allows for management of bank transactions in the system including cash management. http: //www. onestopsap. com/sap-module/1. asp 971639
The FI Module components(3) Funds Management (FI-FM) Funds Management allows management to set budgets for revenues and expenses within your company. General Ledger (FI-GL) General Ledger is fully integrated with the other SAP Modules. It is within the General Ledger that all accounting postings are recorded. http: //www. onestopsap. com/sap-module/1. asp 971639
Business Process of FI Module http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Financial-Accounting. asp 971639
Business Process of FI Module – Account Payable • Purchase Order → Vendor → Account Payable Sub- ledger → Goods Receipt → Raw Material Inventory → Chart of Accounts http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Financial-Accounting. asp 971639
Business Process of FI Module – Asset Accounting • Purchase Order → Vendor → Account Payable Sub- ledger → Receipt of Fixed Asset → Fixed Assets Sub -ledger http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Financial-Accounting. asp 971639
Business Process of FI Module – Account Receivables • Customer → Sales Order → Create Delivery → u u (Internal)Post Goods Issue → Finished Goods Inventory (External)Shipment → • Perform Billing → u u (Internal)Account Receivables Sub-ledger (External)Invoice → Customer http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Financial-Accounting. asp 971639
The owner and user of FI module Financial Managers Purchasing manager Accountants CFO Manager Staff 971639
SAP CONTROLLING MODULE 971639
What Is Controlling (CO) The purpose of the Controlling (CO) module in SAP is to provide organizations with a method of slicing and dicing data to view costs from an internal management. This allows the organization to create information in a manner that is tailored to their specific business measurements needs. http: //www. onestopsap. com/sap-module/sap-co-module/1. asp 971639
The CO Module components(1) l Some of the components of the CO Module are as follows: Overhead Cost Controlling (CO-OM) enables you to plan, allocate, control, and monitor overhead costs. Profit Center Accounting (CO-PCA) Profit Centers can be set-up to identify product lines, divisions, geographical regions, offices, production site. http: //www. onestopsap. com/sap-module/sap-co-module/1. asp 971639
The CO Module components(2) Product Cost Controlling (CO-PC) allows management the ability to analyze their product costs and to make decisions on the optimal price(s) to market their products. Profitability Analysis (CO-PA) analyzes the profit or loss of an organization, provides a basis for decision-making, for example, for price determination, customer selection, and for choosing the distribution channel. http: //www. onestopsap. com/sap-module/sap-co-module/1. asp 971639
Business Process of CO Module http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Controlling-CO. asp 971639
Business Process of CO Module – Cost • Purchase Order → Vendor → Goods Receipt → Cost Center Accounting http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Controlling-CO. asp 971639
Business Process of CO Module – Profit • Customer → Sales Order → Create Delivery → Post Goods Issue → Finished Goods Inventory • Perform Billing → u (Internal) Profit Center Accounting u (External)Invoice → Customer http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Controlling-CO. asp 971639
The owner and user of CO module Managers CFO 971639
SAP Materials Management (MM) 971621 施坤儒 971621
What Is Materials Management(MM) Materials management is the branch of logistics that deals with the tangible components of a supply chain. the acquisition of spare parts Replacements quality control of purchasing ordering such parts The goal of materials management is to provide an unbroken chain of components for production to manufacture goods on time for the customer base. http: //en. wikipedia. org/wiki/Materials_management 971621
Objective of Using SAP’s MM To ensure that we have the right product, in the right place, at the right quantity and price. To reduce working capital by monitoring raw and packaging stocks on a continuous basis. 971621
The MM Module Domains Master Data Maintenance Processes Purchase Process Inventory Management Consumption based planning MM period close process 971621
Business Process of The MM Module erptips. com/Learn-SAP/SAP-Module-Overviews/Materials-Management-MM. asp 971621
The owner and user of MM module All departments apply some purchasing of consumption. (Requirement Proposer ) Chief Financial Officer (CFO) Auditor Financial Manager Vendor Employee of Supply Chain 971621
SAP SALES AND DISTRIBUTION (SD) 971621
What Is Sales and Distribution (SD) The SD Module fulfills many of the international requirements that supports the sales and distribution activities with functions such as pricing and conditions customer order processing delivery monitoring billing credit risk management. http: //www. onestopsap. com/sap-sales-disturbution/introduction. asp 971621
The SD Module components Components of the SD Module: 1. SD - MD – Master data-Customer Master, Material Master , Pricing Conditions Records, Output Records, Credit Management 2. SD - BF - Basic functions such as pricing, output 3. SD - SLS - Sales 4. SD - SHP - Shipping 5. SD - TBA - Transportation 6. SD - FTT - Foreign trade 7. SD - BIL - Billing http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Sales-and-Distribution-SD. asp 971621
Business Process of SD http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Sales-and-Distribution-SD. asp 971621
Document flow The following graphic shows how the various types of sales documents are inter-related and how data subsequently flows into shipping and billing documents. http: //www. erptips. com/Learn-SAP/SAP-Module-Overviews/Sales-and-Distribution-SD. asp 971621
Document flow 971621
The owner and user of SD module Sales Manager Agent Sales Trading Sales 971621
Oracle E-Business suite 971641 謝佼彣 971641
Oracle E-Business Suite is the most comprehensive suite of integrated, global business applications that provides: The most complete, integrated business intelligence portfolio The most adaptable global business platform The most customer-focused applications strategy 971641
What are the basic modules provided in E-Business Suite’s ERP system(1) Financial Supply Chain Management Warehouse Management Systems • Accounts Payables (AP) • Accounts Receivables (AR) • Cash Management (CM) • Fixed Asset (FA) • General Ledger (GL) • Order Management • Inventory Management • Purchasing Management • Warehouse Management Systems 971641
What are the basic modules provided in E-Business Suite’s ERP system(2) Human Resource Manufacturing Customer Relationship Management • Human Resource(HR) • • • Bill of Material (BOM) Engineering (ENG) Work in process (WIP) Material Requirement Planning (MRP) Cost Management (CM) • Marketing • Sales • Service 971641
ORACLE E-BUSINESS SUITE ─ CUSTOMER RELATIONSHIP MANAGEMENT MODULE(CRM) 971641
What is Oracle E-Business CRM? CRM(Customer Relationship Management) are the concepts used by organizations to manage their relationships with customers. This includes : Capturing Leads Storage and analysis of the customers, vendors and partners Organize information http: //www. dsc. com. tw/newspaper/42/42 -10. htm 971641
What is Oracle E-Business CRM module? (1) CRM is an information industry term for methodologies, software, and usually Internet capabilities CRM streamlines business processes, improves data quality and allows all your key divisions to draw from the same source of data. 971641
What is Oracle E-Business CRM module? (2) CRM is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer satisfaction, loyalty, and advocacy.
Business Process of Oracle E-Business CRM http: //www. ares. com. tw/products/oracle. php 971641
Oracle E-Business CRM – Marketing Sub-module(1) l CRM Marketing is the only single-provider software as a service to deliver fully integrated, end-to-end market targeting, demand generation, and sales automation. 971641
Oracle E-Business CRM – Marketing Sub-module(2) 971641
Oracle E-Business CRM – Sales Sub-module(1) l CRM Sales delivers a comprehensive set of tools that automate, simplify, and manage all the information yourselves organization needs. 971641
Oracle E-Business CRM – Sales Sub-module(2) To identify products of interest to a contact or account, add products to the opportunity records. CRM calculates the estimated revenue of the opportunities that have associated products. 971641
Oracle E-Business CRM – Sales Sub-module(3) Associate the products created in your product catalog with other records in CRM to simplify your sales process. This gives you the ability to recalculate your quote, order, or invoice values based on any changes made to the products. 971641
Oracle E-Business CRM – Service Sub-module(1) Service sub-module consistently gives you the up-to- date information agents need They don't just solve problems, they truly build customer satisfaction. And high customer satisfaction translates to increased revenue. 971641
Oracle E-Business CRM – Service Sub-module(2) Initiate - A customer calls to make an appointment Request - The scheduler creates a service activity, selects a service that the customer wants, and then searches for availability within a time frame, such as “This Week. ” 971641
Oracle E-Business CRM – Service Sub-module(3) Search - CRM uses the selection rule to search for available times in the work schedules of the resources that can perform the service. 971641
Main share in Market http: //www. slideshare. net/premofcal/the-basics-of-crm 971641
The owner and user of CRM l Marketing department manager l Marketing department’s employee l Sales 971641
Oracle E-Business Suite Supply Chain module 971629 許喻淳 971629
What Is Supply Chain Management Module (SCM) Supply chain management is about the whole supply chain system planning, coordination, operation, control and optimize the various activities and processes. The goal is to correct the customer required product at the correct time, the correct number, the right quality and the correct state to the right place, and to optimize the total cost. 971629
SCM Module ─ Sub-modules Order Management Sub-Module Inventory Sub-Module Purchasing Management Sub-Module 971629
Oracle E-Business SCM─ Order Management Sub-module An order management system, or OMS, is a computer software system used in a number of industries for order entry and processing. 971629
Oracle E-Business SCM─ Business Process of Order Management 971629
The owner and user of Order Management Material department manager Demand department manager Purchasing department manager 971629
Oracle E-Business SCM─ Inventory Sub-module Inventory is the total amount of goods and/or materials contained in a store or factory at any given time. Store owners need to know the precise number of items on their shelves and storage areas in order to place orders or control losses. 971629
Oracle E-Business SCM─ Business Process of Inventory 971629
Business Process of Inventory - Business Process of Part 1 demand management 971629
Business Process of Inventory - Business Process of Part 2 production planning 971629
Business Process of Inventory- Business Process of Part 3 manufacturing execution 971629
The owner and user of Inventory Factory managers 971629
Oracle E-Business SCM─ Purchasing Management Sub-module Purchasing management directs the flow of goods and services in a company and handles all data relating to contact with suppliers. Effective purchasing management requires knowledge of the supply chain, business and tax laws, invoice and inventory procedures, and transportation and logistics issues. 971629
Oracle E-Business SCM─ Business Process of Purchasing management 971629
Business Process of Purchasing management – Part 1 971629
Business Process of Purchasing management – Part 2 971629
Business Process of Purchasing management – Part 3 971629
The owner and user of Purchasing Management process Requirement proposer Supplier Material department manager Demand department manager Financial department manager Purchasing department manager 971629
Oracle E-Business Manufacturing module 971637 黃子齡 971637
What is Oracle E-Business Manufacturing module Manufacturing is defined in the Macquarie Dictionary as the making of goods or wares by manual labor or by machinery Manufacturing covers a myriad of inputs, processes and products. The Oracle E-Business Suite Manufacturing family of applications enables you to optimize production capacity, from raw materials through final product — regardless of manufacturing methodology http: //www. oracle. com/us/products/applications/ebusiness/scm/051305. html 971637
Oracle E-Business Manufacturing suite has following module Bill of Material (BOM) Cost Management (CM) Manufacturing Module Engineering (ENG) http: //www. ezsaler. com/Blog/post/35. html Material Requirement Planning (MRP) Work in Process (WIP) 971637
Oracle E-Business Manufacturing Module - What is BOM? BOM is Bill Order Material A list of the raw materials, sub-assemblies, intermediate assemblies, components, Substitute components, parts and the quantities of each needed to manufacture an end item (final product) 971637
Oracle E-Business Manufacturing Module -BOM Process Create Alternate BOM Product Development Define Item Using Substitute Component Create BOM Rollup Cost Assembly Link BOM with Routing Define Resources Define Dept Classes Define Department Define Standard Operations Finished Goods Create Routing 971637
Oracle E-Business Manufacturing Module - What is ENG? ENG is Engineering Focus on 3 question: What thing is produced? How to produce? Which way to produce? Destination is: the most efficient way to produce a product 971637
Oracle E-Business Manufacturing Module -Engineering Process Create Alternate BOM Product Development Define Item Using Substitute Component Create BOM Rollup Cost Assembly Link BOM with Routing Define Resources Define Dept Classes Define Department Define Standard Operations Finished Goods Create Routing 971637
Oracle E-Business Manufacturing Module - What is MRP? MRP is Material Requirement Planning Focus on 3 question (WWH) 1. What you need to order? 2. When to order? 3. How much to order? Calculates and maintains an optimum manufacturing plan based on master production schedules, sales forecasts, inventory status, open orders and bills of material. 971637
Oracle E-Business Manufacturing Module -MRP Process http: //www. im. cjcu. edu. tw/~mikewu/courses/manufacturing/MRP. ppt 971637
Oracle E-Business Manufacturing Module -What is WIP? Input -Raw Material Work in Process -Labor -Fund -Machine Output -Semi-Finished Material WIP is Work in Process Work In Process supports discrete, project, repetitive, assemble-to-order, and work order-less manufacturing. http: //www. scribd. com/doc/8888069/Oracle-WIP 971637
Oracle E-Business Manufacturing Module -WIP Process Planning sheet Produce Manufacturing order Production schedule Sales Order Manufa cturing Order Bill of Material Assembly Outsourcing factory - labor -Machine - Manufacturing cost finish Finished Product Report -Cost Report - Cost difference -Material Consumption -Resource Consumption 971637
Oracle E-Business Manufacturing -Cost Management Oracle Cost management helps you manage and control your business. This sophisticated tool is used to the following activities: Product costing Inventory valuation Cost simulation Margin analysis 971637
Oracle E-Business Manufacturing -Cost Management Flow Inventory Receivables BOM Payables Purchasing Cost Management Order Entry Valuations Analysis Reporting Payroll General Ledger 971637
Oracle E-Business Manufacturing -Cost Management Process start Cost Setup 成本設定 Item 料號 Definitions BOM 用料表 Definitions General Ledger 總帳 Cost Update 成本更新 Cost Rollup 成本累計 Routing 製程 Definitions Production Plan 生產計劃 Cost Models WIP 在製品 Production order release 單發放 Item Costs as Planned & as Built 料號成本 Inventory Transactions 庫存移轉 Payables 應收帳款 PO Receipt 採購收料 Purchase order release 採購單發放 971637
Oracle E-Business Manufacturing Process (Summary) Order Management MRP Purchase Order BOM WIP Inventory Management Cost Management Financial Management http: //sharp-c. blogspot. com/2007/11/erp-oracle-erp_13. html 971637
The owner and user of Manufacturing Module Manufacturing process manager Product manufacturer Operations Managers Engineer CFO Controller Auditors 971637
Oracle JD Edwards(JDE) Enterprise. One 971625 鄭伃倩 971625
ORACLE JDE (1) JDE Jack Thompson Dan Gregory C. Edward(Ed) Mc. Vaney In 2003, People. Soft acquired JD Edwards and renamed One. World to Enterprise. One. In 2005, Oracle completed the takeover of People. Soft http: //www. jdetips. com/ 971625
ORACLE JDE(2) a single integrated ERP applications suite a low total cost of ownership(TCO) for enterprises who manufacture, construct, distribute, service or manage products, physical assets Support each operating system, database, hardware oracle. com/partners/zht/knowledge-zone/applications/jdedwards-ent-one-041053 -zht. html 971625
What are the basic modules provided in JDE’s ERP system Asset Lifecycle Management Customer Relationship Management Financial Management Human Resources Management Manufacturing Supply Chain Management Sales Order Management 971625
ORACLE JDE─HUMAN RESOURCES MANAGEMENT MODULE (HRM) 971625
What is Oracle JDE HRM(1) Payroll & Benefits a fundamental business requirement can control workforce costs e. Recruit creating and posting job openings matching candidate qualifications to job requirements converting applicants to employees 971625
What is Oracle JDE HRM(2) Time & Labor automatically sends accurate time reporting data to payroll Manager Self Service gives managers online, real-time access to the tools and information they need to oversee their employees Employee Self Service provides employees with online access to payroll, and life management information and functions 971625
Business Process of Oracle JDE HRM - e. Recruit 971625
Business Process of Oracle JDE HRM - Self Service 971625
The owner and user of HRM Managers Employee Financial Department’s Employee education. oracle. com/pls/web_prod-plq-dad/db_pages. getpage? page_id=3 971625
Oracle People. Soft Enterprise 971605 謝興家 971605
Oracle People. Soft Enterprise http: //en. wikipedia. org/wiki/Peoplesoft http: //www. workday. com/company/leadership_team/dave_duffield. php 971605
Oracle People. Soft Enterprise People. Soft, Inc. was a company that provided human resource management systems (HRMS) and customer relationship management(CRM) software 1987: People. Soft, Inc. founded by David Duffield and Ken Morris in Walnut Creek, CA, USA. 1988: People. Soft version 1, released in the late 1980 s 2005: It existed as an independent corporation until its acquisition by Oracle Corporation. The People. Soft name and product line are now marketed by Oracle. 2009: People. Soft FMS 9. 1 is released. (November 2009) 971605
Oracle People. Soft’s Modules
Oracle People soft Enterprise Asset Lifecycle Management 971605
Asset Lifecycle Management Manage from facilities and equipment to rolling stock and production machinery, are central to accomplishing enterprise objectives. Monitor and optimally maintain those assets during their useful life is critical to their success. ALM provides Capital planning and Budgeting, to Constructing, Servicing and Maintaining, to Upgrading, Transferring, and Disposing 971605
ALM consists of the following modules Asset Management - this is the core application within the ALM suite Maintenance Management (MM) - track service requests, work orders and preventive maintenance IT Asset Management (ITAM) - track and manage your IT assets and their financial impacts. Real Estate Management (REM) - track leases and to manage costs intelligently. http: //www. miproconsulting. com/blog/2009/08/peoplesoft-alm-91/
In ALM , a company’s assets, defined as: Software and IT hardware Capital equipment Buildings/real estate Vehicles Furniture Currencies Inventories Precious metals. 971605
Flow Chart of ALM http: //www. windley. com/docs/Asset%20 Management. pdf 971605
ALM - procurement The first phase in the asset lifecycle is procurement. When an asset is procured it enters the asset management system and begins to be managed. The procurement system should feed the asset management system the data on the new asset. Confirms the asset in the asset management system and notifies the purchasing system so that payment can be made. 971605
ALM - deployment The second phase of the asset lifecycle is deployment. When an asset is deployed, the system should be updated with relevant data in managing the asset. The location may be a physical location or simply a link to some other asset that contains the asset being deployed. For example, software or memory will likely be tied to a chassis and be located wherever that chassis is located. 971605
ALM - usage The third phase of the asset management cycle is usage. Usage is not simply astatic flag but could be periodically updated by operational software that measures asset usage. Valuable assets not being used can be redeployed. 971605
ALM - upgrade The asset in question might be upgraded in some way. The software version may be changed, or a new hard drive may be added. Configuration information for the asset should be updated accordingly. 971605
ALM - decommissioned When an asset is no longer being used, it is decommissioned. Decommissioned assets may still be useful to the organization, in which case they can be redeployed. If not, they likely still have some salvage value and theasset management system should track them until salvage has been completed. 971605
The owner and user of ALM Asset Managers Cost Accountant 971605
Compare Oracle & SAP Financial Accounting Module 971631 李勻琳 971631
All Function in Financial Module(FI) All Function in Oracle All Function in SAP Oracle General Ledger Special Purpose Ledger General Ledger Oracle Assets Asset Accounting Oracle Inventory Travel Management Oracle Order Entry Bank Accounting Oracle Cash Management Consolidation Similarity Difference Oracle Personnel Funds Management Oracle Purchasing Oracle Revenue Accounting Oracle Sales Analysis Oracle We would choose the general ledger and assets of two parts for comparison. That’s because both of them are more similar in two company. Before this, we would introduction of function first. 971631
Compare Oracle FI – General Ledger with SAP FI - Ledger General Ledger Oracle Offers a complete solution to journal entry, budgeting, allocations, consolidation, and financial reporting needs. Special Purpose Ledger used to define ledgers for reporting purposes. Data can be gathered from internal and external applications. SAP General Ledger is fully integrated with the other SAP Modules. It is within the General Ledger that all accounting postings are recorded. These postings are displayed in real-time providing up-to-date visibility of the financial accounts. 971631
Compare Oracle FI – Asset with SAP FI - Assets Oracle Ensures that an organization's property and equipment investment is accurate and that the correct asset tax accounting strategies are chosen. Asset Accounting SAP Asset Accounting is utilized for managing your company’s Fixed Assets. SAP allows you to categorize assets and to set values for depreciation calculations in each asset class. 971631
Introduction of Different Function in Oracle’s FI(1) Oracle Inventory Helps an organization make better inventory decisions by minimizing stock and maximizing cash flow. Oracle Order Entry Provides organizations with a sophisticated order entry system for managing customer commitments. Oracle Cash Management Lets you perform bank reconciliation and cash forecasting. Oracle Personnel Improves the management of employee- related issues by retaining and making available every form of personnel data. http: //it. toolbox. com/wiki/index. php/What_is_Oracle_Financials%3 F 971631
Introduction of Different Function in Oracle’s FI (2) Oracle Purchasing Improves buying power, helps negotiate bigger discounts, eliminates paper flow, increases financial controls, and increases productivity. Oracle Revenue Accounting Gives an organization timely and accurate revenue and flexible commissions reporting. Oracle Sales Analysis Oracle Allows for better forecasting, planning. and reporting of sales information http: //it. toolbox. com/wiki/index. php/What_is_Oracle_Financials%3 F 971631
Introduction of Different Function in SAP’s FI Travel Management provides management of all travel activities including booking trips and handling of expenses associated with travel. Bank Accounting allows for management of bank transactions in the system including cash management. Consolidation enables the combining of financial statements for multiple entities within an organization. These statements provide an overview of the financial position of the company as a whole. Funds Management allows management to set budgets for revenues and expenses within your company as well as track these to the area of responsibility. 971631
COMPARE ORACLE & SAP CUSTOMER RELATIONSHIP MANAGEMENT (CRM) MODULE 971631
All Function in CRM module All Function in Oracle All Function in SAP Marketing Similarity E-Commerce Sales Service Difference Sales Customer Interaction Center Contract IT Service Migration • We would compare each other difference about their function. http: //www. dsc. com. tw/dscbook/35/35 -1. htm & http: //www. kaar. in/sap-services. asp 971631
Compare Oracle CRM – Marketing with SAP CRM – Marketing Oracle Control the whole marketing process to achieve marketing process automation. Records of all marketing activities in response to potential customers and potential customers information. Marketing SAP provides a central marketing platform that enables organizations to analyze, plan, develop, and execute all marketing activities through all customer interaction points. Includes event and promotion management, marketing resources and brand management, marketing analysis, loyalty management, lean management Difference: Oracle Marketing which contains online Marking is in SAP E-Commerce. http: //www. dsc. com. tw/dscbook/35/35 -1. htm & http: //www. kaar. in/sap-services. asp 971631
Compare Oracle CRM – Sales with SAP CRM – Sales Oracle The integration of marketing information and sales activities in order to reduce the company's sales process and maximize its performance. It can support from opportunity management to the progress of the business, to order management and sales commission. Sales SAP helps sales professionals become more efficient and effective, providing the knowledge needed to turn insight into action, and to gain insight, grow, and retain profitable relationships. Difference: 1. Oracle Sales which contains the online store is in the SAP E-Commerce. 2. SAP Sales coverage is less than Oracle Sales. 3. Compared with SAP, ORACLE is integrated. http: //www. dsc. com. tw/dscbook/35/35 -1. htm & http: //www. kaar. in/sap-services. asp 971631
Compare to E-Commerce Sales & Marking Oracle Which Some combination of network services SAP E-Commerce enables you to turn the Internet into both a profitable sales channel and an interaction channel for business customers and consumers. http: //www. dsc. com. tw/dscbook/35/35 -1. htm & http: //www. kaar. in/sap-services. asp 971631
Introduction of Different Function in SAP’s CRM Customer Interaction Center The flexible, integrated framework of SAP Interaction Center Service Select easily connects with existing investments in SAP solutions IT Service enables your IT organization to execute and manage IT services in a way that meets business needs while minimizing costs. http: //www. kaar. in/sap-services. asp 971631
Introduction of Different Function in Oracle’s CRM Service Push the information into enterprise-wide, across all service institutions in enterprises to develop a more effective and efficient decision and implements it. Contract Allows users to easily add contracts, management contracts and the definition of contract rules. provide service contracts to establish the definition of functions and warranty conditions. http: //www. dsc. com. tw/dscbook/35/35 -1. htm 971631
Compare Oracle Service + Contract with SAP Customer Interaction Center + IT Service • Oracle Service & Contract module is more like SAP Customer Interaction Center & IT Service. • All of them are support customer interactions. • The classification by the above we would guess, • Oracle emphasis contract, and SAP is attached IT services http: //www. dsc. com. tw/dscbook/35/35 -1. htm & http: //www. kaar. in/sap-services. asp 971631
SAP CRM more different with Oracle’s This is SAP CRM specific Sub-Modulel： define software requirements, develop migration plans using both onsite and offsite resources, implement your technical upgrade, and manage your solution migration SAP CRM Migration can realize these benefits Reduce maintenance and downtime needs Improve risk mitigation Lower TCO by integrating old and new technologies Increase overall ROI http: //www. kaar. in/sap-services. asp 971631
Conclusion : Fundamentally Difference They are different company. Oracle has many Function which SAP doesn’t have and vice versa. Some Functions in oracle which SAP’s is in different part. They also have a little different in business process. Customers can select the ERP based on the demand of companies 971631
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