Key Challenges our experience Managing Stakeholder Expectations

Key Challenges (our experience) • Managing Stakeholder Expectations • Resource Capability • Client Relationships • Language • Responsive • Flexibility • Academic/Practitioner Blend • Fluid Assessment Strategy

Work Based Learning – Get the Foundation Stones Right First! Valuing workplace as a learning environment and source of knowledge production & skill development. Effective collaboration to enhance brands of both HE and Employers Curriculum Delivery Apply Theories & Constructs Experiential Student Centred Self Directed Facilitation Action/ Problem Based Projects Client Support Effective Collaboration Aligned to Academic & Professional Development Flexible Skill and Knowledge Process Driven QA Procedures Business Roles Assessment Approach Staff Resourcing Line Manager Support & buy-in Research Marketing

Outcomes – Success to Date! • Numbers to Date – 148 – Current on Programme 100 – Progression – 140 (94%) – 8 non-progs = L 4 exit. • Graduated to date – 52 – First Class – 12 (23%) – Upper Second – 14 (%) • Diversity – 29% - non-white ethnic origin – 9% - declared disability • 90% Retention Rate • Employment Outcome – – 62% in Management level positions within the Branch Network, – 24% in Management Level grade or equivalent – 14% in a non-management position. • NSS – 100% satisfaction score in 2014 • National Awards