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Kentucky State Parks Pre-bid Conference Property Management System Point-of-Sale System
Kentucky State Parks Facilities to be managed by PMS & POS: 17 Resort Parks with 890 lodge rooms and 304 cottages. (PMS) 17 restaurants and 3 cafeterias (POS). 16 golf courses (POS). 29 campgrounds with nearly 2, 400 campsites (PMS). 80 meeting rooms (PMS/SAC). 20 gift shops and kiosks (POS). Other retail outlets (POS).
PMS/POS Background KSP implemented Visual. One PMS for lodge/cottage reservations and group sales in 2001. KSP implemented Reserve. America for campground reservations in 2005. KSP implemented Micros POS at resort park restaurants in 2006. KSP currently does not have POS systems for golf, gift shops, and other retail outlets.
Current PMS/POS Limitations: Current PMS is not a “multi-property” PMS. Current PMS is not interfaced with credit card systems. Current PMS is not interfaced with POS systems. Current PMS has very limited marketing functionality. Current PMS has very limited online reservations functionality. POS is currently implemented only in our restaurants.
What We NEED: A cloud-based (vendor hosted) Enterprise-level Multi-Property PMS to manage lodge rooms, cottages, and campgrounds. Ability to manage and report on properties as a whole. PMS interfaced with other automated systems: credit cards, POS, electronic locks, etc. PMS with strong marketing functionality. PMS with strong online reservations functionality. PMS must include full-featured Sales and Catering system. POS to manage restaurants, cafeterias, golf pro shops, gift shops and other retail outlets. Onsite installation and training for PMS & POS. STRONG ongoing 24 X 7 technical support options for PMS & POS.
Proposed Funding Model: Pay-as-we-go: Vendor will collect a percentage of sales each month for PMS & POS systems. Vendor may collect a higher percentage of sales during year 1 to coverhead (installation, training, etc. ).
Points of Discussion: Comments, Q & A: PMS Functionality Comments, Q & A: POS Functionality Comments, Q & A: Combined RFP for PMS & POS vs 2 separate RFPs. Comments, Q & A: Proposed funding model. Other questions.
Discussion PMS Functionality Cloud-based, vendor hosted Multi-property PMS with enterprise management and reporting Centralized reservations? , central guest database Extensive reporting functionality Strong online reservations functionality Integrated or interfaced Sales & Catering system Packaging system Yield management Marketing functionality Interfaces – Credit cards, electronic locks, POS Services – Installation/go-live, 24 X 7 tech support, ongoing software maintenance and updates
Discussion POS Functionality Restaurant and retail (golf and gift shops) Centralized management and reporting Inventory management Bar coding Timekeeping functionality? Services – Installation/go-live, 24 X 7 tech support, ongoing software maintenance and updates
Discussion Combined RFP for PMS & POS KSP prefers to issue a single RFP for both PMS and POS systems. Vendors may sub-contract for services if necessary. We would like to hear your thoughts on this.
Discussion Funding Model KSP plans to offer a “benefits-based” RFP. This will include a funding model that pays a percentage of sales each month for PMS and POS systems. We would like to hear your thoughts on this.
Discussion Other questions and comments? ?