Johnson Johnson SAFE Fleet Protecting Employees Families

Johnson & Johnson SAFE Fleet Protecting Employees, Families and Communities Joseph Van Houten, Ph. D. , CSP Senior Director, Worldwide Environment, Health & Safety Sandra S. Lee, MPH, CHES Director, Worldwide Fleet Safety

Global Presence • 200+ Operating Companies • 57 Countries Around the World • 175+ Countries Product Sales

Johnson & Johnson Business Segments Consumer Medical Devices/Diagnostic s Pharmaceutical

Our Credo We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services. In meeting their needs everything we do must be of high quality. We must constantly strive to reduce our costs in order to maintain reasonable prices. Customers' orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit. We are responsible to our employees, the men and women who work with us throughout the world. Everyone must be considered as an individual. We must respect their dignity and recognize their merit. They must have a sense of security in their jobs. and recognize their merit Compensation must be fair and adequate, and working conditions clean, orderly and safe. We must be mindful of ways to help our employees fulfill their family responsibilities. Employees must feel free to make suggestions and complaints. There must be equal opportunity for employment, development and advancement for those qualified. We must provide competent management, and their for those qualified. actions must be just and ethical. We are responsible to the communities in which we live and work and to the world community as well. We must be good citizens — support good works and charities and bear our fair share of taxes. We must encourage civic improvements and better health and education. We must maintain in good order the property we are privileged to use, protecting the environment and natural resources. working conditions [must be] clean, orderly and safe. Our final responsibility is to our stockholders. Business must make a sound profit. We must experiment with new ideas. Research must be carried on, innovative programs developed and mistakes paid for. New equipment must be purchased, new facilities provided and new products developed and mistakes paid for. New equipment must be purchased, new facilities provided and new products launched. Reserves must be created to provide for adverse times. launched. When we operate according to these principles, the stockholders should realize a fair return.

Worldwide LWDC Rate = Number of Lost Work Days Cases x 200, 000 work hours Total Work Hours *Includes Temporary Employees ** 2008 data is preliminary

2008 Worldwide LWDCs By Type Total: 92* Cases 31 SBA - 12 CB - 8 CW - 0 2007 Total: 116 31 OVR - 14 CTD - 1 15 7 4 22 38 16 3 6 *Data is preliminary

Key Preventive Programs (Health & Safety-Through-Design) • • ERGO SAFE Fleet Fall Prevention Machine Safety Industrial Hygiene Process Safety Management Healthy People

What Is SAFE Fleet? • J&J’s way of protecting employees, families, & customers from injury on the road. • Company vehicle is a workplace • Safe driving is a primary job responsibility for field representatives • SAFE Fleet primarily designed for sales and marketing; relevance for other employee groups

Global SAFE Fleet Implementation 1995 1996 1997 1998 1999 NA LA EMEA AP *Brazil and Mexico initiated a fleet safety program in 1987; SAFE Fleet rolled out to the rest of Latin America 1996. 2000 2008

SAFE Fleet Drivers Worldwide EMEA – 14, 700 NA – 11, 700 AP – 6, 200 LAC – 3, 500 • • Passenger Vehicles Two-Wheelers Leased, Company Owned Employee Owned (allowance)

Crashes Per Million Miles (CPMM) 1995 – Q 3 2008 Worldwide th 158% fleet grow 39% CPMM reduction CPMM 2272 3005 2996 3476 3809 3877 3751 4014 4219 4027 3862 4253 4111 3, 031 # Crashes 19% 18% 16% 15% 13% 12% 11% % FIC CPMM = Crashes Per Million Miles Driven % FIC = % of fleet in crashes

SAFE Fleet Core Elements 1. 2. 3. 4. 5. 6. Management Commitment Worldwide Fleet Safety Standards Training and Education SAFE Fleet Teams Assessment and Assurance Community Outreach

1. Management Commitment Executive Committee and Corporate Officers Company Group Chairmen International Vice Presidents and Area Managers Domestic Presidents and General Managers International Managing Directors SAFE Fleet Leaders Field Sales and Service Employees Our Commitment to Safe Driving “SAFE Fleet – Caring About People is the singular mission of our fleet safety program – to protect you Specifically, we ask. . . and your loved ones while operating a motor vehicle. • Business Leaders to emphasize our message of caring throughout your organization. Stress that challenging business times are when we need to strengthen our safety efforts. Encourage full participation in AFE Fleet and emphasize its S Nothing is more important to us than knowing that each importance to our business at your board and sales meetings. • Drivers to concentrate on the important task of driving. Avoid distractions and drive defensively. Take advantage of every of you returns home safely each day. ” opportunity offered by your company's SAFE Fleet program to improve your skills and avoid serious injury. SAFE Fleet - Caring About People is the singular mission of our fleet safety program - to protect you and your loved ones while operating a motor vehicle. Nothing is more important to us than knowing that each of you returns home safely each day. We know that business conditions are challenging and that each of you is working hard to help Johnson & Johnson succeed. We appreciate your effort and ask that you make sure that we succeed safely. We need each of you to play your part in encouraging safe behavior while driving. We have seen our mid-year safety results and are concerned with the overall upward trend in both crash and injury rates. Each crash is a potential serious injury. The more crashes we have, the higher the probability of injury. Caring for the world, one person at a time. . . inspires and unites the people of Johnson & Johnson. This is our statement of caring that drives excellence in meeting the needs and expectations of our customers. Let's embrace this same philosophy as we support each other to prevent vehicle crashes and injuries.

2. Worldwide Fleet Safety Standards • Mobile Phones and Hand-Held Electronic Devices • Motor Vehicle Operation • New Hire Eligibility and Driver Requirements • Major Driving Events: Classification and Remedies • Driver Training • Vehicle Maintenance and Condition • Management Accountability • Accident, Incident and Injury Reporting

3. Training and Education • Global Web-based Platform – Available to 36, 000 Drivers Worldwide – Core SAFE Fleet Tools • New Hire • Field Manager/Senior Manager • High Risk – Education/Awareness Tools

Interactive “Just One Thing” • Tool for Managers • Scenarios Scripted • Staff Meeting Conversations

3. Training and Education • Global Web-based Platform • Behind-the-Wheel (BTW) Training – 100% New Hires – Tenured Drivers every 3 years – BTW delivery varies by country

BTW Training Approach: Team India • Volunteer trainers • Human Resources, Security, Administration • Intensive “train the trainer” program

India Volunteers Trained by Singapore Safety Driving Center Ltd

BTW Approach: Latin America • One Supplier provides all BTW training • New Hires Take BTW • Tenured Drivers take a refresher BTW 3 years later. • After second BTW, Driver Assessment tool used to determine future BTW requirement.

4. SAFE Fleet Teams Over 100 SAFE Fleet Teams Worldwide • Franchise/Country Teams • Primarily led by senior sales leaders or managers • Integrated into the Business Culture

5. Assessment and Assurance Executive Management 20% of total rating Field Management 25% of total rating Core Systems 25% of total rating Support Systems 15% of total rating Results 15% of total rating Actual Grid, click radio button to make selection. Box lights up as does the award for section. ATLAS…Johnson & Johnson’s global fleet safety assessment process

6. Community Outreach We are responsible to the communities in which we live and work… We must be good citizens – support good works and charities.

Helmets for Kids…Vietnam Protecting Road Users

Helmets for Families China

BTW Training Program for Chennai and Kolkata Police

Teen Driver Outreach

Teen Driver Outreach “In the Blink of Eye” Have you committed to making your teen a safe driver? “In the Blink of Eye” As parents the keys are in your hands. “A Parent’s Plan” and Teen Safety Driving Packet

SAFE Fleet in Summary • • • Management Commitment Standards Training and Education Teams Assurance Through Assessments Outreach • People-focused – “caring” • Benefit – employees, family, community • Credo – reason why SAFE Fleet exists

Global Road Safety Make a Difference in People’s Lives!