Jeopardy QI PI Organization and Management HR Mixer Q

Jeopardy QI/PI Organization and Management HR Mixer Q $100 Q $200 Q $300 Q $400 Q $500 Final Jeopardy

$100 Question from QI/PI The HIM department is asked to pull records for review by the Quality Improvement Organization (QIO). The QIO reviewers analyze records to ensure that health care services are: A. Rendered according to appropriate professional standards. B. Medically necessary. C. Performed in the most, efficient, effective, and economical manner. D. All of the above.

$100 Answer from QI/PI D. All of the above

$200 Question from QI/PI What quality indicator would prove useful in tracking customer satisfaction in the correspondence/release of information function? A. The number of medical record personnel required to perform the function. B. The amount of overtime necessary to stay current C. The number of charts pulled for correspondence requests. D. The turnaround time from the date a request is received to the date the information is provided to the requester.

$200 Answer from QI/PI D. The turnaround time from the date a request is received to the date the information is provided to the requester.

$300 Question from QI/PI An indicator about the placement and number of fire extinguishers would be which type? A. B. C. D. Process Outcome Structure Regulation

$300 Answer from QI/PI C. Structure

DAILY DOUBLE

$400 Question from QI/PI Reporting the number of incomplete charts over a 6 month period using a run or line chart will prove valuable in the following two ways: A. The run or line chart data can show much and how far services goes. B. Over time, the data can reveal trends and point out areas for improvement. C. The data in the run or line chart can indicate the level of customer satisfaction related to transcription errors. D. Overtime, the data can reveal an increase in office morale and productivity

$400 Answer from QI/PI B. Over time, the data can reveal trends and point out areas for improvement

$500 Question from QI/PI Surgical case review includes all the following EXCEPT: A. Determination of surgical justification based on clinical indication(s) in cases where no tissue has been removed B. Cases with elements missing in the preoperative anesthesia consultation. C. Cases where there is significant discrepancy between preoperative, postoperative, and pathological diagnoses. D. Cases with serious surgical complications or surgical mortalities.

$500 Answer from QI/PI B. Cases with elements missing in the preoperative anesthesia consultation

$100 Question from O&M Elizabeth Hoke is the chief Executive Officer (CEO) at Anywhere Medical Center. At the beginning of each fiscal year, she begins a formal planning cycle. Her annual planning process should begin with which of the following? A. Revising the institutional mission B. Developing strategic plans C. Establishing the annual organizational objectives D. Developing strategic goals

$100 Answer from O&M C. Establishing the annual organizational objectives

$200 Question from O&M The most realistic approach that could encourage increased productivity in the tedious record file/retrieval area is to: A. Shorten the workday by one hour B. Vary and rotate the work assigned to each file clerk C. Have all file clerks work on a part time basis D. Arrange for all the file clerks to have flex time

$200 Answer from O&M B. Vary and rotate the work assigned to each file clerk

$300 Question from O&M Which of the following is false in regard to budget variances? A. Variances are often calculated on the monthly budget report B. Permanent budget variances do not resolve during the current fiscal year. C. A variance analysis identifies whether the variance is favorable or unfavorable D. Temporary budget variances are expected to continue in subsequent months

$300 Answer from O&M D. Temporary budget variances are expected to continue in subsequent months

$400 Question from O&M When interviewing a prospective employee, which of the following questions is inappropriate to ask? A. "Can you type? " B. "Where may we contact you? " C. "What language other than English can you speak or write? " D. "Do you own a home? "

$400 Answer from O&M D. "Do you own a home? "

$500 Question from O&M The supervisor over the file section has discovered an enormous backlog of loose lab reports. The first step that the supervisor should take in attempting to resolve this matter is to: A. Analyze possible courses of action B. Gather relevant data regarding the problem C. Identify and clarify the problem D. Choose the best course of action

$500 Answer from O&M C. Identify and clarify the problem

$100 Question from HR Mallory, the coding supervisor, must determine the number of full time employees (FTEs) needed to code 600 discharges per week. It takes an average of 20 minutes to code each record and each coder will work 40 hours per week. How many coders are needed? A. 6. 0 B. 5. 0 C. 12. 0 D. 4. 5

$100 Answer from HR B. 5. 0

$200 Question from HR Lindsay has combined her HIM education with a master’s degree in Human Resources, and is training a new supervisor to interview a candidate for a credentialed position for handling subpoenas in the release of information section. Which of the following is the LEAST appropriate question? A. Do you have transportation for attendance at depositions and court? B. Please share an experience you have had where you had to determine applicable state law. C. Please provide a copy of your most recent CE certificate and AHIMA membership D. Do you have family responsibilities that would keep you from remaining at a trial?

$200 Answer from HR D. Do you have family responsibilities that would keep you from remaining at a trial

DAILY DOUBLE

$300 Question from HR Arizona Health Systems has numerous semiretired staff. The Human Resources Department has provided training regarding the Age Discrimination in Employment Act (ADEA), emphasizing that it protects employees and applicants between what ages? A. 50 and 75 B. 45 and 99 C. 62 and 85 D. 40 and 70

$300 Answer from HR D. 40 and 70

$400 Question from HR Holly is the day supervisor who works from 7: 00 AM to 4: 00 PM. Kim is the evening supervisor who works from 2: 00 PM to 11: 00 PM. Suni is a transcriptionist who works from 10: 00 AM to 7: 00 PM which overlaps the day and evening shifts. Suni asked Holly, the day supervisor, if she could leave early for personal reasons. Holly said she could leave early if Kim, the evening supervisor, agrees. This situation violates which theory of management? A. B. C. D. Span of Control Formal theory of authority Specialization of labor Unity of command

$400 Answer from HR D. Unity of command

$500 Question from HR Michael is a new manager at Tri-County Health Systems. Human resources has recently provided training for and implemented a new performance appraisal system which includes input from managers, peers and staff. This approach is typically known as A. B. C. D. 360 - degree evaluation. Group appraisal Holistic appraisal. Multi factor evaluation

$500 Answer from HR A. 360 - degree evaluation

$100 Question from Mixer The quality improvement team for the HIM department meets to generate ideas to address physician complaints about missing dictation reports. What QI tool would prove useful in discussing various recommendations for solving this problem? A. Flowchart B. Scatter diagram C. Check sheet D. Brainstorming

$100 Answer from Mixer D. Brainstorming

$200 Question from Mixer The primary advantage of concurrent quality data collection is that: A. Multiple chart reviews eliminate collector bias. B. Patient care problems can be remedied immediately. C. Practitioners receive immediate feedback about patient processes and outcomes. D. Staffing is decreased

$200 Answer from Mixer B. Patient care problems can be remedied immediately

$300 Question from Mixer Jason, an HIM educator, plans to lecture on department design and the legislative act or agency that was created to ensure that workers have a safe and health work environment. He will describe which of the following? A. OSHA B. Wagner Act C. Taft-Hartley Law D. Labor Management Relations Act

$300 Answer from Mixer A. OSHA

$400 Question from Mixer Which of the following describes the act that requires employers to make reasonable accommodations in the workplace for individuals to perform essential job functions? A. Age Discrimination Act B. Americans with Disabilities Act C. Rehabilitation Act D. Equal Opportunity Employment Act

$400 Answer from Mixer B. Americans with Disabilities Act

$500 Question from Mixer A new health information management clerk has been on staff for 2 days. She has thus far analyzed charts incorrectly, sent out confidential information improperly, and used the copy machine inappropriately. Evaluate this situation and determine the best resolution. A. Review the job description and job procedure with clerk and follow up with an in-service. B. Review the job procedure with the clerk and have the analysis supervisor monitor her progress. C. Review the job description and job procedure with the clerk and follow up with a merit evaluation. D. Review job procedures with the clerk and follow up with an inservice.

$500 Answer from Mixer B. Review the job procedure with the clerk and have the analysis supervisor monitor her progress

INCORRECT! Try Again

Final Jeopardy Lucy Ann manages a claims review unit for an insurance company. Her staff keys a high volume of data daily. She scheduled a staff PT to do the annual ergonomics presentation to help prevent repetitive strain injuries. All of the following would be included EXCEPT: A. Using a footrest B. Wrists should be elevated C. Monitor placed directly in front and elevated D. Lumbar support provided

Final Jeopardy Answer What is Wrists should be elevated?