Ispat International N. V.
Ispat International N. V. • A five billion dollar company that produces a range of high quality flat and long steel products in over 60 countries • Steelmaking operations in the USA, Canada, Mexico, the Caribbean, Germany, France, and Ireland
Ispat Inland Inc. • A $2. 2 billion company that specializes in high-value-added flat-rolled and bar products. • The sixth largest integrated steel manufacturer in the United States.
Ispat Inland Inc. • Ispat Inland Sales and Marketing is currently located in downtown Chicago and some of our key customers include: – Ford – Whirlpool – Toyota – Steelcase
Account Representative Responsibilities • Develop and execute Account/Territory Plans • Prepare negotiations pre-work and strategy • Negotiate and close the deal with customers
Account Representative Responsibilities • Analyze customer forecast, historical billings and manufacturing variability to develop accurate monthly forecasts • Create and submit forecast for Annual Business Plan • Accurate and timely order entry/order changes
Account Representative Responsibilities • Expedite orders to meet on-time delivery requirements – Resolve commercial, manufacturing and transportation issues • Promptly respond to all customer requests • Daily implementation of Total Quality management
Account Representative Qualifications • Communication skills – clearly conveys information and ideas • Continuous Learning – actively identifies new areas for learning • Contributes To Team Success – actively participates as a team member to move the team toward the completion of overall goals
Account Rep Position Qualifications • Customer Focus – makes customers and their needs a priority • Decision Making – Identifying and understanding issues, problems and opportunities • Initiating Action – Taking prompt action to accomplish objectives
Training Program • Extensive training program that includes the following: – Win-Win Negotiations – Production Process and Manufacturing Tours – Products and Prices
Training Program – Marketing Overview – Quality Systems Orientation (TQM) – Systems Training – Hands-on Training with Account Teams – Executive Presentation Techniques – Leadership Skills
Performance is based on: • Results • Perseverance • Priority • Problem solving Setting/Time • Decision quality Management • Building team spirit • Personal learning • Communication
Career Paths • Account Representative is typically a five year career position with increased responsibilities: – Larger accounts – More profit accountability • After proven performance, promotional opportunities exist in Sales Management or Marketing
Why You Should be an Account Representative? • Dynamic, fast-paced • Self-directed • Teamwork strategy taught by School of Business is heavily applied to position • Travel opportunities • Personal growth and development