Introduction General background The Western Cape Province previously

Introduction General background The Western Cape Province previously known as a Region) is currently divided into four Regions (previously known as Sub-Regions) namely: ²Cape Town ²Khayelitsha ²Paarl ²George According to the Population Census 2001 the total population for South Africa is 44 819 318 of which Western Cape has the fifth largest population of all the Provinces with a total population of 4 524 276 (10. 1 %) which is spread out over an area covering 129 455 km 2. According to the age distribution of the population in Western Cape the largest number of the population range between the age groups of 0 -49 years. This entails that the majority of services rendered by the Department in Western Cape are birth registrations and the issuing of identity documents.

SUB REGION CAPE TOWN STAFF ESTABLISHMENT RANK NUMBER OF POSTS FILLED POSTS VACANT ADVERTISED DD 1 1 0 0 AD 4 3 1 2 SAO 13 12 1 0 CAC/AO 22 18 4 0 AC/S 115 106 9 3 CLEANER 7 6 1 0 MESSENGER 3 3 0 0 SECURITY OFFICER 5 5 0 0 TOTAL 170 154 16 3

RACIAL BREAKDOWN RANK SALARY LEVEL AFRICAN COLOURED INDIAN WHITE NUMBER OF GRANTS M F M F AD 9 0 1 0 2 SAO 8 1 1 0 0 0 2 CAC/CIO 7 1 0 0 0 2 AC/S 3 -6 4 3 4 2 0 0 1 5 19 IO 3 -6 2 0 0 0 0 2 CLEANER/ SECURITY 1 -2 0 0 0 0 2 TOTAL 8 5 5 4 0 0 2 5 29 % REPRESENTED 27 18 18 13 0 0 6 18

SUB REGION PAARL STAFF ESTABLISHMENT RANK NUMBER OF POSTS FILLED POSTS VACANT ADVERTISED DD 1 0 ASD 1 0 SAO 6 9 1 1 AO 2 0 CAC 7 4 3 0 AC/S 59 55 4 0 CLEANER 4 3 1 0 SECURITY OFFICER 2 1 1 1 TOTAL STAFF COMPONENT 82 72 14 2

RACIAL BREAKDOWN RANK SALARY LEVEL AFRICAN COLOURED INDIAN WHITE NUMBER OF POSTS M F M F DD 11 -12 0 0 0 0 0 ASD 10 0 0 0 0 SAO 8 3 2 0 0 3 1 9 CAC 0 1 0 0 2 0 0 0 1 4 AC/S 3 -6 10 7 7 19 0 0 3 9 55 CLEANER/ SECURITY OFFICER 1 -2 20 0 2 0 0 0 4 TOTAL 16 9 9 21 0 0 6 11 72 %REPRESENTED 22 13 13 29 0 0 8 15

SUB REGION GEORGE STAFF ESTABLISHMENT RANK NUMBER OF POSTS FILLED POSTS VACANT ADVERTISED DD 1 0 AD 2 2 0 0 SAO 3 2 1 1 CAC 1 1 0 0 CIO 1 1 0 0 AC/S 20 19 1 0 IO 2 2 0 0 CLEANER 1 1 0 0 SECURITY OFFICER 1 1 0 0 TOTAL STAFF 32 29 3 1

RACIAL BREAKDOWN RANK SALARYLEVEL AFRICAN COLOURED INDIAN WHITE NUMBER OF GRANTS M F M F DD 12 0 0 0 1 0 1 AD 9 -10 0 0 0 2 1 3 SAO 8 5 4 0 0 1 2 12 CAC/AO 7 4 2 3 2 2 0 1 4 18 AC/S 3 -6 11 18 10 38 0 0 0 29 106 CLEANER/ MESSENGER/ SECURITY 1 -2 4 3 0 0 14 TOTAL 24 27 17 43 2 0 5 36 154 %REPRESENTED 16 19 12 27 1 0 1 24

SUB REGION KHAYELITSHA STAFF ESTABLISHMENT RANK NUMBER OF POSTS FILLED POSTS VACANT ADVERTISED DD 1 1 0 0 AD 1 1 0 0 SAO 13 11 2 0 CAC/AO 9 6 3 0 AC/S 76 45 31 30 SECURITY OFFICER 3 2 1 1 CLEANER 5 4 1 1 TOTAL STAFF COMPONENT 108 70 38 32

RACIAL BREAKDOWN RANK SALARY LEVEL AFRICAN COLOURED INDIAN WHITE NUMBER OF POSTS M F M F DD 12 1 0 0 0 0 1 AD 9 0 1 0 0 0 1 SAO 8 4 5 1 0 0 0 11 CAC/AO 7 2 2 2 0 0 0 6 AC/S 3 -6 16 15 4 10 0 0 45 CLEANER/ SECURITY OFFICER 1 -2 4 1 0 0 0 0 6 TOTAL 27 24 7 11 1 0 0 0 6 %REPRESENTED 38 35 10 15 1 0 0 0

IMMIGRATION RACIAL BREAKDOWN RANK SALARY LEVEL AFRICAN COLOURED INDIAN WHITE M F M F M NUMBER OF GRANTS F CIS 10 0 0 0 1 CIO 8 0 0 1 0 0 0 CHIEF IO 7 2 1 4 3 0 0 1 1 12 IO/S 3 -6 4 7 8 7 0 1 7 1 41 CAC CLERK 7 0 0 0 1 TOTAL 9 6 12 13 0 0 11 2 52 %REPRESENTED 17 13 23 25 0 0 21 1

IMMIGRATION BUDGETRY REQUIREMENTS COMPENSATION OF EMPLOYEES GOODS AND SERVICES TRANSPORT AND SUBSIDIES CAPITAL ASSESTS R‘ 000 R’ 000 5, 463 120 12 0

PRESIDENTIAL NODEL POINTS IN THE PROVINCE 1. 2. SUBREGION GEORGE: Nodel Point – Central Karoo 3. The office responsible for the area moved to the newly established MPCC. The office services a wide area by means of mobile visits. These areas include Murraysburg, Merweville, Leeu Gamka, Prince Albert, Laingsburg, Klaarstroom and Nelspoort. 2. SUBREGION KHAYELITSHA: Nodel Point – Khayelitsha and Mitchell’s Plain 3. On 1 December 2004 the new Regional Office Khayelitsha became operational in the area, mobile teams visit service points in Langa, Nyanga.

ID Campaign • Although the Department did not earmark any funds for an fullyfletched ID Campaign the Province is currently engaged in an ID Campaign in conjunction with the IEC, which is funded from the ordinary running budget. Various schools have identified and will be visited up to end of March 2005. • The Subregion George reported their involvement with the Local District Municipality to provide ID’s to people living at dumping sites. Offices in the Province also accompanies mobile teams of the Department of Social Services on venues to do birth Registration, ID application and door to door delivery of ID documents at a meeting with the City of Cape Town, Refer to schedule of venues attached. A budget of R 2, 5 million rand will be made available to be utilized by the Cape Metro and the Department for the processing of ID documents. The level of assistance will be the same as assistance provided during the previous ID Campaign, which was provisioning of stationary and payment of additional staff to be managed by teamleaders from the Department. DISTRIBUTION OF ID’S • It was noted that the number of unclaimed Ids are a escalating (as per statistics attached). Office Managers were requested to liaise with their local Post Offices, to downsize these numbers and also to intensify other means of distribution.

Civic Affairs (including ID Campaign) • The Province reported great success with regards to various turnaround strategies and projects, launched during the year. For instance we manage to paint all our offices in the co -operate colours. • The roll out of the Marriage Verification Campaign on 25 August 2004 was to curb the phenomena of fraudulent marriages and also encourage the Registration of customary marriages. • To date a total of 9395 marriages were verified. • Various changes with regard to workprocedures as far as solomizing of marriages were concerned, were put in place eg. Fingerprints of both parties are now placed on the marriage register (BI 30). Marriage officers are rotated frequently, office managers check marriage registers weekly. Dedicated helpdesk where women could verify their status were established at each office.

Child on line Birth registration at hospitals commenced at 4 hospitals namely: 1. Khayelitsha Hospital 2. Somerset Hospital 3. Eben Donges Hospital 4. Knysna 5. 4 Hospitals were equip to do on line Birth Registration. During the first 2 6. days of operation the Khayelitsha office reported to have registered 21 7. births and Cape Town 29. 8. Negotiations are still continuing and it is envisaged to connect another 2 9. hospitals, in due course.

Poverty Alleviation As one of the National Government’s priorities is to combat poverty under the poorest of the poor. The Western Cape is currently engaged in an ongoing birth registration and ID campaign to issue enabling documents to all RSA citizens – As a direct result of this all qualifying RSA citizens would be in a position to apply for state grants for themselves and their children up to the age of 14 years. Through these actions the quality of life of RSA citizens in the Western Cape, is uplifted and poverty alleviated and eradicated.

SCHOOLS ID PILOT PROJECT (IEC) • This project is the initiative of the IEC Western Cape Provincial Office. The objective is to facilitiate the application for ID documents by as many Western Cape citizens as possible. The focus of the Pilot Project is on learners 15 ½ years and older at identified schools. This project will continue until the end of May 2005. DOOR-TO-DOOR CAMPAIGN (SOCIAL DEVELOPMENT SERVICES) • In partnership with the Department of Social Services and Poverty Alleviation, the Western Cape is also engaged in a door to door ID and birth registration campaign to ensure that citizens and permanent residents receive their enabling documents timeously.

SHACK FIRES Victims of fire, in areas such as Du Noon, Langa and Khayamandi, Nomzamo (Strand), Masiphumelele, Lwandle (Strand), Franschhoek and Grabouw were successfully assisted with applications for Temporary ID’s and ID’s. Applications were taken in free of charge.

1. CAPE TOWN REFUGEE RECEPTION OFFICE • • • Due to lengthy processes, outdated equipment and systems this office is facing immense challenges with regards to inadequate office space, staff shortages dealing with the huge backlog and the overall management of Refugees and asylum seekers. During the year various milestones were reached to develop a workable system to improve the service delivery. Various officials were appointed to partake in the compilation of a operational manual to unify procedures and systems. In December 2004 evaluation of current equipment was done. During mid February 2005 an outsourced company started with the upgrading of databases and systems. Unfortunately this office and staff had been the victims of bad publicity with regards to violence and corruption. Steps had been taken to address all these shortfalls and a special thanks should go to Mr A Fraser, DDG: NIB for speeding up the process. When the first notice of violent entry was received from the office duirng September 2004 the procurement of metal detectors were arranged. Of late the services of a private security company was also procured to do crowd access and order management, relieving officials to concentrate on applications and the adjunctions of asylum seeker cases. To address the inadequate office space a needs assessment was completed during January 2005. Staff shortages-interns were appointed during December 2004 to assist Refugee Reception Offices and RSDO’s with general administrative functions. Recently it was indicated by the DDG: NIB that additional staff (25) will be appointed to eradicate the backlog. They will concentrate on applications before 31 December 2004 backward.

Challenges and risks: Interns are remunerated at R 1500 per month. As Refugee offices are known to be the breading ground for corruption, security clearances need to be conducted on the appointed interns, as a matter of urgency. The possibility of better remuneration for these officials should also be considered. The UNHCR indicted willingness to assist financially. Key decisions required Feedback on the commencement of thebacklog project as indicated by Refugee Affairs. Pretoria and the appointed of the additional 13 staff members to assist is still waited. • Regional Office in Cape Town are responsible for procurement and admin. No amount was allocated to this item. Relationship with Community Structures Management has a good relationship with community structures such as Bon Esperance – liaise on a monthly basis with regard to unaccompanied minors. Refugee Forum- Provides financial assistance and accommodation to new comers. Legal Aid Clinic and Legal Resource Centre – assisting asylum seekers with Legal Aid. Refugee Centre- Provides social support and deals with lost children SAPS – verification of permits and misplaced children

The current staff establishment compares as follow: REFUGEE AFFAIRS Rank No of posts Filled posts Vacant Advertised Assistant Director 1 0 1 1 Senior Admin Officer 7 4 3 3 Chief Admin Clerk 2 2 0 0 Sen Admin Clerk 15 12 3 3 Cleaner 1 1 0 0 26 19 7 7 Total staff component

Racial Breakdown REFUGEE AFFAIRS African Male Rank Coloured Female Male Indian Female Male Whites Female Male Female Number of grants Level SAO 8 1 1 1 0 0 1 4 Chief Admin Clerk 7 1 0 0 0 0 2 AC/S 3 -6 3 3 2 3 0 0 0 1 12 2 0 0 0 1 Total 5 4 3 5 0 0 0 2 19 % Represen tative 27 21 0, 15 27 0 0 0 10 Cleaner

NIB - INSPECTORATE IMMIGRATION Designation Approved posts 2004 Vacant posts Filled posts Control IO 5 4 1 Chief IO 10 6 4 S/IO 50 43 7 TOTAL 65 53 12 With the current work force it is impossible to make an significant impact on the multitutde of tasks that have to be executed e. g. investigating fraudulent marriages and fraudulent registration of births, investigation on farms, business and construction sites, dealing with stowaways, participating in joint projects such as Project French Connection, tracing and facilitating the prosecution of illegal foreigners etcetera.

MILESTONES Irrespective of the severe personnel shortage the following was achieved during January 2005: ³ 34 illegal foreigners deported, 43 awaiting deportation. ³ 13 Court cases pending in the Magistrates Court, Cape Peninsula. ³ A total of 10 written notices to appear in court were issued for a total amount of R 16 500 in admission of guilt fines. ³ Immigration officers at Mosselbay arrested 30 illegal foreigners at a roadblock in Laingsburg. Challenges and risks Additional staff needs to be appointed to deal with the ever-growing number of illegal foreigners as a matter of urgency. The George Subregion experienced problems with the SAPS. Recently they indicated that they are not prepared to keep illegal foreigners for longer than 48 hours in prison, whilst their cases are being dealt with. They claim that prisons in the area overcrowded with criminals who committed serious offences. Key decisions required: Funding of the approved NIB posts – it was planned during the MTEF 2005, to fill the posts over the next 3 financial years. An official from Budget and System Control visited the Province to investigate the possibility of making funds available during 2005/06 financial years. Recruitment and selection – HRCM K 6 of 2004, placed a moratorium on the filling of NIB – vacancies. Clarity on the new selection process urgently required, as all recruitment was discontinued on 15 November 2004. (b) Ports of entry Cape Town International Airport, Cape Town, Saldanha Bay and Mossel Bay Harbour

Mile stones During January 2005 the highest ever number of 80 141 international passengers were cleared at the Cape Town International Airport. This represents a growth of 28, 6 percent in comparison to January 2004. Recently the additional flights were introduced. Air Botswana – 3 flights per week to Maun South African Airways – 4 flights per week to Frankfurt South African Airways – 3 flights per week to Gaborone South African Airways – 4 flights per week to London/Heathrow British Airways – 3 flights per week to London/Heathrow Virgin Atlantic – 3 flights per week to London/Heathrow LTU – 1 flight per week to Dublin On a Sunday we have 7 Boeings landing between 06: 15 and 08: 15. During January a total of 16 passengers out of 80 141 were refused entry. The respective airlines were fined with a total amount of R 80 000. A strorng worded letter were submitted to the Airports Operational Committee in which airlines were reminded of their responsibility with regards to inadmissible passengers. It was indicated by IMCO that the letter would be used as a directive.

TRAINING AND DEVELOPMENT End of the Year training starting from 1 September 2004 to March 2005 COURSES ATTENDED NUMBER OF OFFICIALS Basic Computer training 67 Civic Service 20 Labour Relations 20 Emerging Management Development Programme 26 Advanced Management Development Programme 3 Provisioning Administration Course 4 Project Management Course 1 Combating Fraud and Corruption in the Workplace 12 Public Finance Management Act 25 Customer Relations 23 International Migration Policy and Management Course 2 Skills Development Facilitation Skills 20 Total officials trained 223

ADULT BASIC EDUCATION TRAINING Number of delegates that registered for 2004 financial year : 13 delegates Number of delegates that wrote the examinations: 10 delegates Number of delegates that passed the examination: 9 delegates passed and 4 passed with higher gredits (distinctions) INTERNS AROUND WESTERN CAPE PROVINCE Number of interns in the Province: 38 Interns on the whole province

Immigration REFUGEE AFFAIRS (a) (b) Information Systems: After the DDG: IT’s visit during December 2004, an IT consultant assessed all the equipment. It was indicated that the first phase of implementation of the upgraded system would be finalized in September 2006. (c) (d) (e) (f) (b) (c) (d) Challenges and risks The current system is very slow and seriously hampers service delivery as it takes approximately 30 -45 minutes to print one permit. Key decisions required Fast tracking of implementing the upgraded IT system at Cape Town Refugee Reception Office. Improve service delivery by addressing the backlog Methodology adopted to achieve objective/output: Due to the non-commencement of the backlog project, four (4) Interns wre appointed to assist with the identifying of backlog cases. The Interns were subjected to intensive training during January 2005. (e) March 2005. possible. (f) mentioned in the Approval was received for overtime remuneration, for permanent staff, up to 31 Appointed RSDO’s will work overtime in an attempt to adjudicate as much cases as The issuance of Refugee ID cards still remains to be a problem as previously November 2004, report.

Budget Requirements During the MTEF for 2005 the following amounts were estimated Compensation of Employees R’ 000 Goods and Services R’ 000 Transfers and subsidies Capital Assets Total 2, 662 0 6 11 2679