Interoute Next-Generation Network Tsvetan Borissov 1 28 04 2011

Interoute Next-Generation Network Tsvetan Borissov 1 28/04/2011

Who are we? Accounting Revenue Growth (€ in millions) Sandoz Family Foundation : 51 GR 0 CA % ’ 1 ’ 03 - • Operates in 29 European countries • Serves more than 3000 European and USA customers • Owns and operates one of the largest and most advanced voice and data networks in Europe • EBITDA positive 2009 & cash flow positive 2010 • Key supplier of services to all European PTT’s 2

Interoute’s competitive advantages begin with network ownership 3 • Only 17% of Interoute’s 48 fibre pairs are currently being used, allowing for rapid, cost-effective deployment of new bandwidth • Future proof network: new fibres can be deployed in spare duct as new fibre technologies emerge • Total build cost: € 2. 7 billion

Company highlights • Fully-Owned Pan-European Network Asset • Centrally managed, locally operated, offering service/support in 15 European languages • Strong EBITDA growth (67% year-on-year, to € 40 m 2009); EBITDA+ since Q 3 2007 • Operational Cashflow Positive, self-funded business • Continued growth through recession • Exceptional Operational Gearing and high Gross Margins (70%+) • Established presence in two markets: wholesale and corporate • Bridge between East and West, North and South • Scalable Next Generation Network • Future-proofed: Europe’s largest fibre and duct reserve, and extensive Data Centre capacity • Leader in deployment of advanced network technology, including IPv 6 4

Interoute at a glance Accounting Revenue Growth EBITDA (€ in millions) : 51 GR 0 CA ’ 1 ’ 03 - Revenue Sector Split 2009 Headcount 2009 2004 51% 49% Wholesale Corporate Total: 929 Total: 920 5 %

Our customers Government & Government Channels Financial Services Service Industry Retailers Industrials Network Operators 6

Value - From the Ground to the Cloud • • Our virtual network-based services perform better because we own and manage the underlying physical network. • Customers can choose how much of their ICT infrastructure they want to build and manage for themselves, and how much they want us to manage for them. • 7 We offer a broad portfolio, ranging from physical network based products (the Ground) to virtual network-based services (the Cloud). And because customers can change the ratio of what they manage vs what Interoute manages as their business needs change, they’ll always be able to get the ideal balance of cost vs efficiency vs performance that’s right for their business.

Interoute Product Family Tree

Interoute serves as the European Union’s duct and fibre network 55, 000 km lit fibre 28 countries connected 99 cities connected 21 city networks 59 data centres 8 landing stations 9

Interoute network Invitel International Network

Including 8 core networked data centres with managed services • All networked and integrated on backbone to support geographic fallback via virtual server and the full product range • Provides a pan-European platform for the delivery of network-centric ICT services Amsterdam Berlin London Stockholm Prague • ISO 27001 equivalent certified: Amsterdam, Berlin, Geneva and Munich • Well suited to serve the growing demands of virtualization • 24/7 hands-and-eyes service offered at the nine facilities illustrated on this page • Prague Data Centre in blue is an internal DC for the Interoute NOC 11 Paris Madrid Geneva

Plus 50 additional fibre-connected data centres • 59 Datacentres • 3 Tier 4 • 6 Tier 3 • 50 Tier 1 3 • 32 of the Tier 1 centres can be upgraded to Tier 2 with the addition of a UPS Bucharest Tier 4 (3) Tier 3 (6) Tier 1 (50) Source: Uptime Institute 12 • Current plans to build virtual service centres in Rotterdam, Dusseldorf and Brussels • Fully redundant service centres using virtualisation to minimise building upgrade cost

What Interoute brings • Imagine the potential • Your passport to flexibility 13

What Interoute brings: Imagine the potential Your need for flexibility • Easy changes when you need them – not when contract allows • Single platform – Interoute does not have the ‘silo based’ product mentality that other large carriers do and we work for the customer, not against them • Network outsourcing services • Add new services in software – temporary, permanent, short-term, long-term • Move applications into the cloud at your own pace • An end to forklift upgrades – less disruption and a more transparent service cost Unique • Advanced NGN connectivity services • Delivering all services over a single network platform • Making VPLS available in over 25 countries • Bringing commercial innovation to make it contractually painless to 14 change services

Interoute: Your passport to flexibility Future-proofed • Whatever service you buy today, make sure that your network can provide the services that you need for the coming years • Services delivered as software, making provisioning quick and simple The Interoute Response • Common contract & SLA structure • Services with the same cost base, same price (no technology premium) • Change logical services without changing your contract term • Software services can be purchased for as little as 1 month 15

Advanced NGN connectivity and voice portfolio Ethernet: Covering both managed and unmanaged services on our SDH and MPLS platforms, Interoute’s dual approach to ethernet provides maximum bandwidth and architecture options to our customers. SDH: Private line options from E 1 to STM-64 across Interoute’s entire network footprint. Giving maximum availability and coverage from a single supplier. Wavelength: Our Wavelength network connects over 200 datacentres and IX’s in 72 cities across 19 countries with a 10 day delivery option. Allowing you to get the capacity you want, where and when you need it. Dark Fibre: Backed by fully owned colocation centres, Europe’s most future-proof, homogenous fibre network provides the efficient, long term flexibility and assurances you need to build your next generation networks. Duct: >18, 000 Km of Duct network owned and operated by Interoute’s extensive O&M program. IP Services: Interoute offers two IP Transit services: Global Transit advertising routes to all Internet destinations, and Euro Transit advertising a partial routing table of Interoute's direct customers and peers. The choice gives you better control over your IP cost base. 16 Channel VPN: The Interoute Channel IP Virtual Private Network (IPVPN) service provides Partners with an efficient, scalable, and flexible way of connecting sites in multiple locations and countries in order to provide their end customers a single wide area network capability.

Current 4 roadmap areas Roadmap LIVE is divided into 4 distinct platforms. Each platform takes responsibility for particular product areas as shown below. UNIFIED Connectivity (UConn) • Internet Access • Fast Trade • Point to Point Ethernet • Ethernet VPN (VPLS) • IPVPN (MPLS) 17 UNIFIED Communications (UComm) • Interoute ONE • Conferencing • VVN UNIFIED Computing (UComp) • Colocation • Virtual and Dedicated Servers • Storage & Backup • Disaster Recovery & Global Load Balancing • Application Management & Professional Services • Network Security & Local Traffic Management Transmission • Packet based network transport • Wavelength, SDH • Network Outsourcing • Wholesale bandwidth • Infrastructure

Unified Transport Network: UT Packet Solution Svc 3 VLAN 3 LSP PER VLAN 2 PER LSP IP / MPLS Site X VLAN 2 VLAN 3 VLAN 1 EVC 1 Svc 4 Site Y VLAN 2 EVC 4 Svc 4 Site C VLAN 1 VLAN 2 EVC 2 VLAN 3 UT Switch EVC 3 Svc 4 UT Switch EVC 1 EVC 4 VLAN 1 Unified Transport Network Site A VLAN 2 EVC 2 UT UT UT VLAN 1 VLAN 2 VLAN 3 Svc 4 Site D UC VLAN 2 UC Svc 2 Svc 1 Svc 2 EVC 1 Svc x Svc 3 Svc 1 Svc 2 Svc 3 Svc 4 VLANx EVCx Service 1 is Point-2 -Point Ethernet Service 2 is Layer 2 (VPWS) VPN Service 3 is Internet Access Service 4 is Fast Trade VLAN 1 Site B UC Svc 1

What Interoute can do Remote Site/ Remote Client Internet Partner MPLS Network Off-net Office(s) IP/Soft Phone DSL Primary 3 G Backup Media Livestream PSTN Internet Central Local DSL Provider Branch Office(s) 19 Virtual Hosting Data Centre Internet Local Breakout Customer HQ Microsoft OCS Regional Main Office Interoute One Softswitch The IP Network Mobile Network Operator IP PBX DDo. S Protection & Network Security E 1 Primary DSL Backup Customer Firewall Ethernet Backup Point to Point Ethernet Primary Voice gateway Customer Server Colocation TDM PBX Complex Dedicated Hosting

Customer Web Portal Gives in depth information to IT managers about their network and service performance Service Management SLA Reporting All network related SLA parameters (RTD, Packet Delivery, Site Availability Performance Monitoring Utilisation Real Time (to 5 minutes) Order Progress Billing Information Invoice history Trouble Ticket information View status Raise a ticket

How we serve Customers: three case studies 21

An operator lands in Europe and declares its independence from incumbent competitors, made possible by Interoute’s lit-fibre solution Customer need: Customer had a strong domestic skill set but did not want to deploy in-house staff across a large European footprint. Interoute solution: The route consisted of four sections: • Timisoara – Vienna (x 2); Vienna - Frankfurt (x 2) Network deployment of 3700 Km 70% of the fibre route was off-net. Project Timescales: Negotiation & Design 2 Months Delivery & Integration 3 Months Customer accelerated their time to market by 12 months and met their own high-capacity demands. Initial build: Interoute acquired and integrated: Fibre, Colocation & Equipment Ongoing Support: • Interoute provide FLM, 2 nd and 3 rd Line support; Customer NOC covers 1 st line support; • Both NOCs monitor the network; • Interoute provide a spares warehousing and management service; • New services are provisioned using Customer’s 1 st line and Interoute FLM. 22

A non-telecoms operator sought a pan-European solution for the construction and deployment of a secure network, which Interoute built and now helps to manage Customer need: Customer had a strong skill base at a different technology layer and needed Interoute to provide a layer 1 skill set, and to guarantee security. Interoute solution: A 9, 000 km, Pan-European fibre network was provisioned – including acquisition of equipment sourced. The subsequent network is managed by Interoute. How was it built? About 75% of the network was on Interoute’s backbone; Interoute dug another 2% of the required route; Interoute acquired 3 rd party fibre for the remaining 23%. The project, from start to finish, was 6 months. Initial customer equipment was integrated into a service package providing integrated Fibre, Colocation and equipment support. Ongoing Support: • New Equipment acquisition and provisioning; • DCN network Hands and Eyes; • Ongoing Spares management ; • Equipment Hands and Eyes Service; Customer retains NOC control of the network. 23

A European operator gets a major upgrade of capacity – fast and without additional headcount solution – with Interoute’s Optical Private Network (OPN) • Customer need: An operator was facing rapidly expanding DSL penetration, and thus surging backhaul capacity demand. But they did not want to deploy in-house staff across a large European footprint. And they needed a solution fast. • Customer required a solution that would quadruple their pan-European capacity while providing network resiliency. • Interoute’s solution: a diverse 800 Gb Optical Private Network covering Bari, London and Frankfurt. With option for intermediate drops at 8 other cities. • The solution went from initial enquiry, through design, price negotiations, contracting, delivery and commissioning and handover within 5 months. 24

Building our reputation April 12, 2010 The Forrester Wave™: European WAN Services, Q 2 2010 Global Crossing, Interoute, and T-Systems are Strong Performers. Interoute differentiates its offerings by innovating; it also leads the entire pack with aggressive pricing. It’s converged access service (“Unified Connectivity”) is innovative — it can offer multiple services including VPLS over x. DSL access circuits. Its IP VPN service offers particularly aggressive pricing and strong SLAs; flat rate, simple pricing; and end-to-end SLAs as standard for the last four years, and is now moving to application performance SLAs. It offers self-provisioning of any “soft” order. MNCs should consider using Interoute as part of a multisourcing strategy 27