International Conference of Road Safety at Work February

International Conference of Road Safety at Work February 16 – 18, 2009 The Rationale for Implementing Fleet Safety Programs from a Broad Government / Policy Perspective Paul Gallemore European Head of HSEQ

Contents › Introduction to Wolseley › Why Fleet Safety is a Key Priority for the Government and Businesses › Demonstrating how Policies and Guidance are used to Engage and Influence Businesses › Highlighting key UK Legislation and Government led Policies › Implementing internal Policies and Programs › The importance of Benchmarking and Measuring performance › How the Government and other Influencing bodies can help Businesses further Improve Fleet Safety Performance › Highlighting Success and Continuous Improvement

Wolseley Group – Facts & Figures Operations in 30 countries Over 5, 300 branches worldwide 70, 000 Employees £ 16. 9 billion of sales 22, 500 Vehicles (Cars and Trucks) At least 25, 000 Drivers At least 5, 000 Collisions (3 rd Party)

Why Fleet Safety is a Key Priority Each week in the UK 200 road deaths and serious injuries involve someone at work › Work-related Road Accidents are the Biggest cause of Work-related Fatalities › Between 800 and 1000 people are Killed annually in Work-related Road Traffic Accidents › 4 times more likely to be Involved with the Fatal Road Accident than in a Fatal Workplace Accident › Drivers completing more than 80% of mileage for work have over 50% more injury accidents than similar drivers with no work mileage › Business drivers have collision rates that are 30 – 40% higher than those of private drivers › 4 in 10 tiredness-related crashes involve someone driving a commercial vehicle

Perceived prevalence of dangerous driving behaviour Answers to: - “Have you ever done the following? ” 74% Drive over the speed limit Drive at 90 mph when there is no traffic 42% Park on double yellow lines 38% Carry on driving when too tired 36% Drive too fast for the conditions 28% Don't use seatbelts when sitting in the back of the car 24% Use mobile phones while driving WITH a hands free kit 24% Use m/phones while driving WITHOUT a hands free kit 17% Driving unsure if over the legal alcohol limit 14% Use a mobile phone to text whilst driving 12% Don't use seatbelts when sitting in the front of the car 10% Drive when over legal alcohol limit Drive without insurance/ MOT Drive after smoking cannabis Drive after taking class A drugs 6% 2% 2% 1% Ever done

Engaging the Business Financial Moral Duty of Care Legal

Key Legislation & Guidance (UK) › › › › Health & Safety at Work Act 1974 Management of Health & Safety at Work Regulations 1999 The Provision and Use of Work Equipment Regulations 1998 The Road Safety Act 2006 The Health Act 2006 Corporate Manslaughter & Corporate Homicide Act 2007 Health and Safety (Offences) Act 2008 ACPO - Road Death Investigation Manual ACPO – Association of Chief Police Officers

Key Legislation & Guidance (UK) Requires employers to: › complete a risk assessment of all activities, including fleet › provide a duty of care to employees, and to the general public › establish and communicate a Health & Safety policy › provide safe handling and maintenance of work articles › provide necessary information & training on the above and requires employees to: › take reasonable care of their own health & safety › take reasonable care of others who may be affected by their actions

Key Legislation & Guidance (UK) › The Health and Safety Executive and the Department for Transport issued guidance for employers in September 2003 to help employers manage road risk › The guidance focuses on the following key points: § Assessing your risks § The driver § The vehicle § The journey http: //www. hse. gov. uk/pubns/indg 382. pdf

Key Legislation & Guidance (UK) The “risk” factors › Lack of top level commitment › No ownership of health and safety › Poor attitude to safety › Poor custom and practice › Policies and procedures outdated › Lack of risk assessments › Lack of resource › “Profit before safety” culture

Applying Effective Safety Management Techniques POLICY PROCEDURES ORGANISATION CONTROL CO-OPERATION PLANNING & IMPLEMENTATION IDENTIFY KEY RISKS ASSESS KEY RISKS MEASURING PERFORMANCE KEY PERFORMANCE INDICATORS AUDIT COMPETENCE INITIATIVES REVIEWING PERFORMANCE COMMUNICATION HS[G]65/ILO Model CONTROL KEY RISKS Added Value ACTION Continuous Improvement Culture Development

Internal Policies and Programs Driver Recognition Risk Assessment Others Fleet Safety Steering Group Conditions of Employment Fleet Safety Audit Reversing Sensors or Cameras Managing Road Risk Drivers Handbook Vision Screening Call Centre Reporting Regular Comms. Alcohol / Drugs Screening Driver Training / Assessment Both on-line and on the road › › › › Prevent / Reduce Reversing Observations / Speed Limiters Driver Workshops Mobile Phones – Limit Use Accountability - Corrective Action Policy Post Incident Investigations and Calls Pre and Post Vehicle Inspection High Visibility Clothing Banksman Training Management Bonus/Objectives Near Miss / Hazard Reports Behaviour Observations Agency & Delivery Driver Controls Site Lighting Driver Manager Training Campaigns – including: Captain of the Ship, Reversing, A & D, Weather Conditions, Fatigue, Mobile Phones

Internal Policies and Programs

Internal Policies and Programs › Policy is starting point for effective program › Effective ‘living/breathing’ policy is also a ‘protection’ if anything goes wrong › Wolseley UK implemented a new Fleet Safety Policy: § Supported by Employee and Driver Handbooks § Evaluated understanding using Risk Foundation assessment § Achieved buy-in using online Road Safety Pledge

Internal Policies and Programs

Internal Policies and Programs http: //www. virtualriskmanager. net/main/

Internal Policies and Programs

Benchmarking and Measuring Performance Zurich audit outcomes 2004 % 2006 % All fleets Fleet safety policy 39 84 73 OHS policy and risk assessment 47 78 68 Legal compliance 60 88 76 Organisational leadership and culture 48 81 72 Journey/mobility planning 62 72 77 Driver recruitment and induction 74 86 70 Driver management 61 80 65 Driver wellbeing 42 73 62 Vehicle management 58 83 76 Claims reporting and investigation 43 69 64 Marketing and community involvement 36 82 46 Reversing 49 70 64 Cash for cars 60 80 62 Agency drivers 50 60 73 Overall 53 78 68

Government & Agencies Support › Provide further assistance, support and guidance to businesses › Consider financial incentives to encourage participation for medium & small size businesses › Encourage professional bodies to integrate fleet safety into course syllabus www. drivingforbetterbusiness. com

Putting all the Pieces Together l Increases ownership & accountability leading to improved cost control l Delivers improved collision and injury performance l l Benefits Competitive Advantage Process Reduces Risk l Develop Policy Reduces costs associated with vehicle operating and maintenance costs l Risk Assessment Reduces risk to employees, customers and society in general l Fleet Safety Program l Enforces employee contractual requirements and benefits l Targets & Objectives l Improves operational efficiency – less business disruption l Measure Performance l Reduces financial risk (e. g. Direct (insured) & Indirect (Un-insured) costs) l Audit, Communicate l Reduces reputational risk (e. g. CSR issues) & increases Company profile Improves compliance with legal and reporting standards l Review l Increases Value Gap Analysis & Identify Business Needs Identify Short, Medium & Long Term Objectives Complete Business Case Deploy Fleet Safety Program Measure Performan ce & Evaluate Results Low Priority High Priority Medium Priority Critical Program Elements Important Program Elements Low Hard / Expensive Cost or Ease of Implementation Easy / Low Cost High Priority Low cost, High Impact “Quick Wins” Medium Priority Benefit and Impact Approach High Complete Cost Benefit Analysis to Determine Program Impact & Priority Low Priority High Cost, Low Impact Performance Review Performance Measurement

Highlighting Success › Year on year reduction in injury (35%) and Collision rates (45%) since 2004 › 1, 000 collisions avoided in 07/08, equal to £ 1. 5 million of direct costs and significantly more indirect costs avoided › Occupational H & S and Fleet Safety Program has received national and international recognition

Thank You › For more information, contact: § paul. gallemore@wolseley. co. uk § 01926 705622 § harnam. singhnijjar@wolseley. co. uk § 01926 705320 › Or visit www. wolseley. co. uk