International Aerospace Quality Group The Initiatives of the

International Aerospace Quality Group The Initiatives of the International Aerospace Quality Group (IAQG) Steve Shepherd ~ European Sector Leader

International Aerospace Quality Group Initiatives aimed at meeting our initial focus and objectives: l “. . . continuously improve the processes used by the supply chain to deliver consistently high quality products. . . ” l “… common aerospace quality standards and requirements…” l “… process of continuous improvement at suppliers…”

International Aerospace Quality Group Initiatives take note of known problem areas from audits and quality escapes and the need for global safety level improvements: l “Supplier Control” is a significant issue l Variability in the process often lies with the primes l Need a step change in performance

International Aerospace Quality Group Eight Evaluation Criteria for IAQG initiatives: l See the aerospace industry as a global one l Use common quality standards world-wide l Extend and share best practices usage l Push for standardisation of documents, materials, processes, products … l Push for common implementation methodologies, ie recognised evaluation, qualification schemes/organisations l Ensure Authorities ‘recognition’ of IAQG initiatives l Obtain harmonised positions between Authorities l Evaluation of impact & value - prioritisation

International Aerospace Quality Group Chartered Initiatives: l International Quality System Standards l Quality Standard Implementation l Variation Management of Key Characteristics l First Article Inspection Document l Non-conformance documentation l Qualification of standard parts l Internal Audit l Software Quality Standard l 2 D permanent part marking standard l Communication l Metrics l Strategy Development

International Aerospace Quality Group Study Items: l Risk and Safety Management l Advanced Quality Planning l Supplier Maturity model and assessment l International Approval of Special Processes l Harmonisation of process specifications and material standards l Direct shipment to end customers l Sampling plans l Electronic signature + study items being pursued by each Sector

International Aerospace Quality Group Quality System Development: l AS/pr. EN 9100 developed as an international aerospace Quality Standard working with ISO TC 20/WG 11 to incorporate airworthiness and special industrial requirements. l International implementation process developed based heavily on the AECMA-EASE model using a common questionnaire l 9100 alignment with ISO 9001 -2000 - agreed draft. NB: Aerospace special requirements remain as 9100 until Nov 2003 minimum. l Similar Aerospace Quality System Standards developed and published for repair stations (9110) and stockist/distributors (9120) with associated questionnaires (9111/9121) - currently Europe only.

International Aerospace Quality Group Quality Improvement Initiatives: l First Article Inspection (FAI); 9102 ~ an international standard that improves on current individual company requirements and uses common documentation. l Variation Management of Key Characteristics; 9103 ~ a more rigorous approach than FAI to ensure repeatable, capable manufacturing processes. l Non-conformance documentation; 9131 ~ development of common non-conformance documentation for concessions/ waivers and escapes/disclosures. l Product Qualification ~ development of an international methodology to document the results of Qualification of standard products (cf AECMA-CERT, NADCAP).

International Aerospace Quality Group New initiatives l Chartered November 2000: – Internal Audit - Study team in place - reviewing all existing work – Software Quality Standards - AECMA draft guideline document published to members – 2 D permanent part making standard - marking, reading & validation; ( will become 9132) l Chartered March 2001: – Global NDT requirements for Personnel training

International Aerospace Quality Group IAQG internal initiatives: l Effective communication and documentation; – communicate the IAQG activities externally and internally – communicate expectations to/ consult with suppliers – maintain a record of IAQG activity

International Aerospace Quality Group IAQG internal initiatives: l Metrics; – number of internationally published documents – implementation of products • internally • through the supply chain – chartered sub-team work completed on target – reduction in quality system audits

International Aerospace Quality Group IAQG internal initiatives: l Metrics - summary of initiative implementation; – 9100 Quality System: • current deployment to suppliers - 43% – year end - 61% – year end - 64% • current deployment internally - 26% – 9102 First Article: • current deployment to suppliers - 5% – year end - 18% – year end - 23% • current deployment internally - 8%

International Aerospace Quality Group IAQG internal initiatives: l Strategy development: – critical success factors – route map for action – policy updates – new initiative reviews and integration

International Aerospace Quality Group Application of Quality Standards through the Supply Chain Quality System 9110 for maintenance Tier 1 Vehicle / Airframe / Propulsion Manufacture 9100 FAI - 9102 Key Ch’ics - 9103 ISO 9000 Tier 2 Integrators Tier 3 - Integrators 9120 ses es Tier 4 - Make to Print Tier 5 - Distributors Tier 6 - Raw Materials S pe ial c roc P Company Specific or NADCAP or similar

International Aerospace Quality Group IAQG Company Buy-In: 1 Have you communicated the output of the IAQG meeting within your Company and/or organisation? 2 Are there any issues or barriers which need to be addressed by the IAQG at the next meeting? 3 Will your Company support applications of those principles and are you going to incorporate them into your systems and procedures; internally & externally?

International Aerospace Quality Group Concluding comments: l A tremendous opportunity for us all: – Airlines/Airframe - benefit from quality improvements – Supply chain - benefit from; - consistency and clarity of approach, requirements and documentation - multiple oversight reduction l Very strong international co-operation with determination to drive forward at speed with ‘meaty’ deliverables