Intercultural Communication Rita Cooper and Shelby L. Cearley Assoc. of Metroplex Int’l Educators, 9 July 2007
Introduction l Today’s Presenters Rita Cooper, University of North Texas l Shelby L. Cearley, Texas Tech University l l Overview of Presentation
What Is Culture? Culture is the values, behaviors, practices, assumptions we've learned from our membership in groups that share them. l It is taught, learned and shared. l Intercultural interaction occurs when people from different cultures interact with each other to the extent that both are expected to make accommodations to build relationships. l
Iceberg Model of Culture When we interact with someone from another culture, we only hear their words and see their behavior. l It’s like seeing the tip of an iceberg; so much more is below the surface. l Someone’s cultural values and attitudes affect what s/he says and does. l
Iceberg Model of Culture l You must look below the surface if you want to communicate more effectively with people from other cultures.
Eye Contact l US-Americans depend on direct eye contact. l Why? ? ? • It is perceived as active listening, sincerity, and honesty.
Rude Behavior l Without a connection, they may feel "out of contact" with the other person.
Uncomfortable and Aggressive • In some Arab and South Asian cultures, the gaze may seem too direct. • US-Americans see a prolonged stare as a sign of aggression.
Personal Space. . . l We are all territorial. l Group norms exist for all cultures. l We acquire our “specific” space in early childhood.
Get Info Before Going Abroad! l l l In the Middle East, standing less than 1 foot next to someone is acceptable. In Europe & North America, 2. 5 – 3 feet is acceptable. In Asia, 4 – 5 feet is acceptable due to bowing.
Intercultural Exchanges on Campus l There’s more than just International Education Week! Become more visible on campus as an organization l Make international events more visible on campus l Make international students more visible on campus l
Become More Visible on Campus Create an identifier (not a name tag) l Attend campus events l Join staff organizations l Invite people to visit your office and vice-versa l
Become More Visible on Campus Have an int’l office representative on standing committees l Incorporate int’l events and campus events calendars l Have an int’l office representative at campus events l
Make Int’l Events More Visible Create intercultural training for increased access to campus l Have regular events co-sponsored by int’l and departmental offices l Give upcoming event flyers to related classes, academic units, and administrative departments l
Make Int’l Events More Visible Create advertising and display in popular areas l Cultivate academic contacts with those faculty with int’l/cross-cultural interests l Create mailing list of those who attended previous events l
Make Int’l Students Visible l l l Take group of int’l students to campussponsored events Showcase an int’l group/organization each month Create monthly newsletter of int’l students Make int’l student groups part of your recruiting efforts Use int’l student groups to advertise events
Want More Info? l Please visit our website at http: //www. angelfire. com/empire/sdeb ate/intercultural. html. This Power. Point presentation l Links to information about intercultural communication/competence l Our email addresses l l Thank you for your attendance!
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