Integration of Library IT Units at UVI

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Integration of Library & IT Units at UVI Judith Rogers & Sharlene Harris University of the Virgin Islands Mentor: Loretta Parham 5 April 2006

Abstract At a time when the impact of technology on the delivery and access to information is greatest, the University of the Virgin Islands (UVI) made a decision to merge two critical components of the institution – technology resources and library resources.

Key Learning Points l l l Process for achieving a new management structure – key change issues Focus on the audience and identifying needs Developing programs to increase customer service Staff development – key challenges Promotion to achieve acceptance within UVI

St. Croix Campus St. Thomas Campus

Organizational Restructuring l l Previous organizational structure – Library & IT Process for developing new structure and managing change: l l l Brainstorming organizational structure Key changes – cross-training, image restructuring Managing resistance Identifying skills sets Deploying staff

Library and Student Technology Services Where we are now: l l Delivery of equipment Schedule VC classes/labs Engineer new VC rooms Unfettered campus printing

Library and Student Technology Services Where we need to be: l l Technology in rooms Academic component scheduling Engineer VC rooms Print management solution

Library and Student Technology Services Challenges & Insights l l l Student communication mechanism Services which focus on students Staff accountability and ownership

Library & Faculty Technology Services Where we are now: l l Status of faculty development at UVI Data collection and analysis l l Tools for obtaining input Site visit and review of standards

Library & Faculty Technology Services Where we need to be: l l Strategies for teaching and learning in the 21 st century What faculty want and need Identifying objectives and activities Aligning response to institutional strategic plan.

Library & Faculty Technology Services Challenges and Insights: l l l Faculty participation and program acceptance Staff collaboration leadership Linking the campuses

Impact of Leadership Training l l l l Application of techniques Site visit of HBCU Leadership Institute mentor Customer service Collaboration Communication Defining roles Interpersonal interaction

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