Integrating CII Best Practices into Project Teams Mike

Integrating CII Best Practices into Project Teams Mike Cate Washington Group International, Inc.

Project Team Development Program • What it is and why it was undertaken • Our methodology for integrating CII Best Practices into project team performance • Current status of program

Mandate • Process “Platform” – ISO 9001 Operating Policy – Project Management Bulletins – Procedure Manuals • Integrate CII Best Practices into Work Processes • Institutionalize “The Washington Way” — TRAINING

CII Best Practices/Proposed Best Practices CII Best Practice STOP NO Validation through (one of three) Member Rigorous BM&M acceptance, post-research use, and Validation validation CII Proposed Best Practice (Pending Validation) NO Comprehensive and overwhelming STOP research study/ finding NO Defined Process / Method • Steps and Activities CII Focus Area STOP Information

Integrating CII Best Practices into Project Team Performance • 11 Best Practices • 13 Proposed Best Practices

Approach and Methodology • Washington Group Steering Team and Clemson University/C. I. C. A. • Vision • Twelve-Step Module Development Process Model involving: – WGI Steering Team – Clemson / C. I. C. A. Team – WGI Subject Matter Experts – WGI Technical Resources – WGI Potential Instructors

Vision — Desired Outcomes Develop outstanding project personnel and Communicate project delivery best practices RESULTING IN: Consistent outstanding project performance

Integrating CII Best Practices Into Project Team Development Program Training CII Best Practices Clemson University & Construction Industry Cooperative Alliance COOPERATIVE EFFORT Process Platform Washington Subject Matter Expert Project Team Training Modules “The Washington Way”

Institutionalizing Our Approach to Projects through Training • Best Practices Training Modules • Deployment of Training

Module Development Schedule and Status Phase 1 (Complete for Classroom) Class Hrs. • Introduction to Washington Group 2 • Principles of Project Management 8 • Partnering 4 • Team Building 6 • Project Controls and Change Management 16 • Pre-Project Planning 12 48

Module Development Schedule and Status Phase 2 (Complete for Classroom) • Facilitator Training & Certification • Optimizing Owner / Contractor Work Structure • Procurement and Materials Management • Optimizing Project Strategies • Productivity and Performance Management Class Hrs. 16 6 12 6 10 50

Module Development Schedule and Status Phase 3 (5 of 6 Complete for Classroom) • Safety Planning & Management Est. Class Hrs. 8 • Managing in a Union Environment 4 • Managing in a Non-Union Environment 4 • Scheduling Fundamentals 10 • Lessons Learned (Underway) 4 • Business Management and Finance 8 38

Module Development Schedule and Status Phase 4 (4 of 6 Underway*) Est. Class Hrs. • Constructability* 4 • Information Management and Document Control* 4 • Contract Administration & Claims Avoidance 8 • Managing Project Risks* 4 • Quality Management 4 • Plant Start-Up & Operations Planning 4 28

Module Development Schedule and Status Phase 5 Est. Class Hrs. • Cost Effectiveness, Value Engineering, Maintainability & Operability 8 • International Considerations 4 • Managing Multiple Small Projects 8 20

Development Status • 16 Modules/132 Classroom Hours — Complete (65%) (incorporate 7 CII BPs and 5 Proposed BPs) • 5 Modules/20 Classroom Hours — Underway (15%) (incorporate 1 CII BP and 2 Proposed BPs) • 5 Modules/32 Classroom Hours — Remaining (20%) Total Program = 26 Modules / 184 Classroom Hours

Deployment of Training • Web-based, interactive, online training – WGI SME/ Clemson/ Edu. Neering, Inc. – Online training (prerequisite) • Balance of module workshops (in person) • Benefits: – Less time away from project – More cost-effective – More efficient and effective training

Status of Conversion to Online Training • 4 Modules — Conversion to Online Complete – Introduction to Washington Group International – Partnering – Principles of Project Management (Course 1) – Team Building • 4 Modules — Conversion to Online Underway – Business Management and Finance – Constructability – Principles of Project Management (Course 2) – Safety Planning and Management

Training Needs Assessment Collaborative effort between an employee and their supervisor or mentor

Who? Where? When? Who? Key project team members, including client personnel Where? Convenient and cost-effective locations When? Regularly scheduled intervals, and as required by project teams

Completed Deployment 2001 1000 participants 12, 000 training hours 2002 (6 months) 450 participants 5, 500 training hours

Integrating CII Best Practices into Project Team Performance • Roll out 26 best practices training modules • Online training prerequisite to in-person workshops • Institutionalize our approach to projects through team training and best practice implementation • Consistent outstanding project performance

So What’s Really Happened Here? Celebrate Success Measure Results Product Implementation Products Training Product Champions/Review Boards Implementation Plan and Goals Self Audit Corporate Implementation Champion Corporate Commitment CII Products CII Support Benefit/Cost Data

Implementation Session • Benefit from our lessons learned along the way. • Learn about the costs and benefits of the program. • Hear the perspectives of various participants.

Implementation Session Mike Peters, WGI Training Manager (Moderator) Ed Back, Clemson University Bob Beaker, General Motors Project Manager Ruthie Edmondson, WGI Contracts Engineer Steve Warnock, WGI Project Manager