Instructions on how to use this deck

Instructions on how to use this deck…. • This deck is updated quarterly and posted to the Intranet 24 to 48 hours after the quarterly results are announced. • Updated last on: August 1 st, 2012 • The deck is intended to be used for: • To provide an overview of the company and our references to a new customer or a new individual within our customers base who is new to Nokia Siemens Networks. • To update our customer on the companies latest quarterly results and references – you can also reference the Financial Deck published the day quarterly results are posted please ref. link: http: //www. nokia. com/global/about-nokia/investors • Use the information as needed for your customer meetings. 1 For internal use © Nokia Siemens Networks 2012

Welcome to Nokia Siemens Networks 2 For internal use © Nokia Siemens Networks 2012

Agenda 01 Key facts 02 03 04 05 3 Who we are Business unit overview An industry leader Appendix For internal use © Nokia Siemens Networks 2012

Global company with a rich heritage • Joint venture of Nokia and Siemens, acquired Motorola’s wireless networks infrastructure business in 2011 • Started operations on April 1, 2007 • € 14 bn net sales in 2011 • 120+ years of telecom experience • c. 63, 000 employees* • Strong focus on mobile broadband customer experience management • > 80 out of the top 100 operators worldwide • 150+ countries • 6 billion mobile subscriptions around the world with 1. 2 billion subscriptions for mobile broadband services * As reported on 30. 6. 2012 4 For internal use © Nokia Siemens Networks 2012

Our Executive Board Rajeev Suri Samih Elhage Alexander Matuschka Chief Executive Officer Chief Financial Officer Chief Operating Officer Chief Restructuring Officer Hans-Jürgen Bill Ken Wirth Ashish Chowdhary Barry French Joyce Norcini Human Resources Europe and Africa Americas Asia and Middle East Marketing and Corporate Affairs Legal and Compliance Hossein Moiin Herbert Merz Bosco Novak Marc Rouanne Technology and Strategy 5 Marco Schröter Operations and Optical Networks Global Services Mobile Broadband Customer Experience Management For internal use © Nokia Siemens Networks 2012 The executive board is leading the company’s transformation announced on November 23 2011

Financial performance Q 2 2012 Strategy and restructuring delivering improved performance • Return to profitability, beating analyst expectations • Third consecutive quarter of positive free cash flow; more than € 750 m of FCF in three quarters • Restructuring is on track to deliver the results needed to ensure NSN’s long term sustainability EUR million Q 2/10 Q 3/10 Q 4/10 Q 1/11 Q 2/11 Q 3/11 Q 4/11 Q 1/12 Q 2/12 Net sales 3030 2943 3961 3171 3642 3413 3815 2947 3343 Operating profit 51 -116 145 3 40 6 176 -147 27 Operating margin 1. 7 -3. 9 3. 7 0. 1 1. 1 0. 2 4. 6 -5. 0 0. 8 Table shows non-IFRS results as reported by Nokia Non-IFRS results exclude special items for all periods. 6 For internal use © Nokia Siemens Networks 2012

Business highlights Mobile broadband deal momentum stepped up • 62 LTE commercial references, including significant deals signed with major customers in priority and other markets • Supplying, deploying and integrating 3 G and 4 G networks for Softbank in Japan • Deployed the world’s first self operating mobile networks in Japan for KDDI • Selected by T-Mobile to support its $4 bn 4 G network evolution • Selected by Singapore’s Star. Hub as its 4 G MBB infrastructure and services vendor • Became the sole 4 G supplier and expanded 3 G and GSM networks for Tele 2 in Estonia, Latvia and Lithuania • Enabled Croatia’s first commercial 4 G services with Hrvatski Telekom • Selected to deliver and manage 4 G services in Jeddah for Saudi Arabian Zain KSA • Upgraded TOT’s 3 G network in Thailand to HSPA+ 7 For internal use © Nokia Siemens Networks 2012 Further recognition for progress in innovation Strength and growth in services expertise • Signed a global reseller agreement with Ruckus Wireless to help operators integrate Wi-Fi networks, using the small cells portfolio • Recognized at the Global Telecoms Business Innovation Awards 2012 in the wireless infrastructure category winning a joint award with Telkomsel for its use of NSN’s CEM on Demand portfolio • Announced a US-based trial of the Hot Zone approach to increasing network capacity in the Chicago area • Unveiled ‘Intelligent IP Edge’ at CTIA Wireless 2012, using the liquid net approach for the world’s most advanced network gateway • Achieved a new global TD-LTE speed record of 1. 3 Gps in China • Became a CEM supplier to Guangdong MCC in China to help it improve customer experience • Launched two new software tools, linking network performance to customer experience, and an Operations on Demand portal to give operators a single entry point to their network management processes

Turnaround on track: return to profitability and strong cash generation • Beat external expectations • Cash and profit beat analyst expectations; positive FCF • Restructuring progress delivering profitability gains • Quality journey delivering improvements • Innovation recognized; Flexi. Zone, CEM, Liquid Net • LTE sales ramping up fast • 62 commercial contracts 8 For internal use © Nokia Siemens Networks 2012

Agenda 01 Key facts 02 Who we are 03 Business unit overview 04 An industry leader 05 Appendix 9 For internal use © Nokia Siemens Networks 2012

The world’s specialist in mobile broadband We provide the most efficient mobile networks; the intelligence to maximize their value and the services that make them all work seamlessly. • Number 1 in Mobile Broadband with more 3 G customers and more LTE commercial deals than any other company • Strong number 2 in the global wireless segment • Best response to the 3 G smart device challenge - 50% less signaling gives smart devices up to 80% longer battery life than the competition (Source: Smartphones and a 3 G Network by Signals Research Group LLC, May 2010) • Commercial and technological leadership in LTE • Leader in Customer Experience Management 10 For internal use © Nokia Siemens Networks 2012

Together, we enable mobile users to do more than ever before Relentless challenges in the world’s quest for free, universal connectivity and content are putting your mobile network and your business model under extreme pressure. We bring together the ingenuity of our global community of experts to focus on your biggest challenges. As the world’s mobile broadband specialist, we deliver • the most efficient mobile networks • the intelligence to maximize their value • the services to make it all work together seamlessly 11 For internal use © Nokia Siemens Networks 2012 We help you meet your endcustomers’ demands more efficiently and effectively. And establish a valuable role in content and services beyond connectivity. Together, we deliver the quality innovations in mobile technology that enable people and businesses everywhere to do more than ever before.

Every day, a quarter of the world’s population connect over our infrastructure and solutions 12 For internal use © Nokia Siemens Networks 2012

Combining environmental and financial sustainability, our innovative solutions make good green business sense • Manage compliance and image risks – Global environmental policy in place – Companywide ISO 14001 global certification achieved in 2011 • Help operators save money and their carbon footprint by reducing energy consumption and using innovative energy sources – Proven experience and leading innovations for world class energy efficient MBB network and customer experience management – Germany’s 1 st off-grid base station site with E-Plus, in 2011 – Energy-efficient measures applied to more than 3, 000 legacy sites 13 For internal use © Nokia Siemens Networks 2012

Corporate ethics and compliance • Committed to the highest standards of ethical conduct • Fully compliant with all applicable laws • Zero tolerance for corruption • Contract only with partners with similar ethical codes • Committed to equality of opportunity and diversity • Provide a safe and healthy workplace • Invested in employee growth • Promote human rights in our business • Actively seek business opportunities to enhance people’s lives and well-being 14 For internal use © Nokia Siemens Networks 2012

Connectivity Scorecard – revealing the socio-economic impact of ICT* Connectivity Scorecard (CS): • ICT plays vital role in national socioeconomic prosperity, drives productivity • CS is a unique global ICT index, measures “useful connectivity” • “useful connectivity” is not just infrastructure, it’s also usage and skills • CS ranks 50 countries in terms of relative levels of “useful connectivity” • Recognized by operators, governments, EU, ITU, ETNO, OECD, World Bank • www. connectivityscorecard. org 15 For internal use © Nokia Siemens Networks 2012 You can use the Connectivity Scorecard for: • Engagement with a broad range of ICT industry leaders and stakeholders • National ICT policy discussions • Awareness of macroeconomic benefits of your ICT services • Best practices at national and global levels • ICT growth and investment strategies *ICT = Information & Communications Technologies

Agenda 01 Key facts 02 Who we are 03 Business unit overview 04 An industry leader 05 Appendix 16 For internal use © Nokia Siemens Networks 2012

Mobile Broadband Liquid Net architecture drives best customer experience Liquid Radio Pushing speeds, capacity and coverage Liquid Core Evolve for cloud, triple play and IP services Customer Experience Management Increase performance Qo. S Services to make it work seamlessly 17 For internal use © Nokia Siemens Networks 2012

Mobile Broadband Delivering growth portfolio Radio Access • • • Baseband pooling Het. Net Flexi Multiradio 10 Active Antennas Small cells Mobile Core • Packet, data access and voice core 18 For internal use © Nokia Siemens Networks 2012 • Adapting capacity to ‘ebb and flow’ of user demands • Single RAN Advanced with Flexi Multiradio Base Station for GSM, HSPA+, TD/FDD-LTE • Smarter GSM, spectrum efficiency and energy saving software features • Devices with best-in-class OFDM technology are leading the industry with end-to-end 4 G solutions • High capacity mobile gateway to Internet • Subscriber access management • Open core system – MSS and IMS Unified & SON enabled Heterogeneous Networks TD-LTE HSPA+ High load HSPA+ Femto Wi. Fi LTE Femto Low load

Mobile Broadband Customer dashboard Efficient HSPA • Over 450 radio customers in more than 150 countries • 206 WCDMA/HSPA customers, 17 I-HSPA • Supplier of 19 of the 25 world’s largest 3 G operators • Way over half of the world’s 1 billion 3 G subscribers connected by NSN Fast low latency LTE • Radio access speeds downlink 102 Mpbs • 53 LTE radio contracts including 7 TD-LTE contracts • 62 commercial LTE contracts • 29 live LTE networks Best experience for smart devices • 50% less signaling gives smart devices up to 80% longer battery life • Packet core connecting 750 M users to the internet • 367 GSM networks serving 3 bn people of the worlds 4. 4 bn • Over 120 IP backhaul customers with 72 using Timing over Packet 19 For internal use © Nokia Siemens Networks 2012 14 CDMA customers • Shipped over 3 M mobile broadband devices • Broadband / backhaul for 40+ customers • Access points with Mi. Mo / beamforming

Mobile Broadband Customer satisfaction statements “Nokia Siemens Networks has already demonstrated its technological leadership in LTE. In addition its expertise in services has convinced us: It can ensure the rapid, high quality network roll-out we want and have planned. " Bruno Jacobfeuerborn, Director Technology Telekom Deutschland, April 2011 20 For internal use © Nokia Siemens Networks 2012 Nokia Siemens Networks is a high-quality global and local supplier of equipment and services. Their proven track record in Australia, utilizing local expertise combined with global capability, is a sound starting point in the future of our partnership, ” Kevin Brown, head of Corporate Services, NBN Co Ltd. October 28, 2010

Mobile Broadband Optical Networks Customer satisfaction statements Inoventica (Russia) O 2 (Great Britain) “The development of our own high-tech IT infrastructure with an advanced transport network is a strategically important step for us, ” said Vladimir Scherbinin, general director, INOVENTICA. “Expansion of the backbone capacity using advanced technologies from Nokia Siemens Networks will help us improve the quality of services delivered to end-users. “ “The LTE trial in London is in line with our constant efforts to deliver the best possible user experience, and comes soon after Ofcom countrywide tests showed O 2’s mobile broadband network ranked first in terms of mobile speed, ” said Rob Joyce, head of LTE for O 2. “As data use increases exponentially, LTE technology with its higher data rates, better network capacity and low latency will play a crucial role, and we’re pleased to be working with Nokia Siemens Networks to deploy this technology. ” Vladimir Scherbinin, general director, INOVENTICA June 7, 2011 November 15, 2011 21 For internal use © Nokia Siemens Networks 2012

Best-in-class Customer Experience Management Developing insight & action solutions for more than 10 years 2 Real-time, end-to-end action 1 Real-time, end-to-end insight Subscriber Customer perception Device Service Holistic Network Automated Proactive Personalized Usage Real-Time 3 CEM capabilities Subscriber Data Mgmt Charging & Billing Network & Service Assurance Reporting & Analytics Qo. S incl Policy Control 22 Network & Resource Mgmt Identity Mgmt Device Mgmt Campaign Mgmt Customer Care Automation For internal use © Nokia Siemens Networks 2012

CEM facts & figures 2. 9 billion 800+ subscribers SDM customers Net. Act installations 200+ 148 1200+ end user service optimization projects Traffica customers network management solutions installed at operators 50+ #1 1. 1 million off-the-shelf OSS integrations for different vendors and technologies 23 150 subscriber data management and OSS/BSS For internal use © Nokia Siemens Networks 2012 vendor network elements managed by Managed Services

Analyst endorsements for Customer Experience Management “Nokia Siemens Networks’ marketing around CEM has paid clear dividends; the company commands thought leadership in the otherwise complex space. Its ‘CEM on Demand’ offer smartly promises to cut through this complexity. ” Peter Jarich, Current Analysis, February 2012 “This is another interesting idea from Nokia Siemens Networks. As an industry analyst I’m often told by OSS staff that one of their biggest barriers to change is finding time; because key staff are so busy just ‘keeping the lights on’. Operations on Demand holds the potential to stimulate innovation and improve both customer and staff satisfaction by freeing up time to spend on the tasks that actually benefit the business and the customer. ” Teresa Cottam, research director and founder, Telesperience, October 2011 ”In the light of NSN’s recent Liquid Radio and Liquid Net announcements it is interesting that NSN CEO Rajeev Suri was keen to stress the importance of OSS to the company’s future strategy. I think it demonstrates the breadth of the company’s commitment to end-to-end mobile broadband. ” Peter Dykes, Informa, November 2011 24 For internal use © Nokia Siemens Networks 2012 “Nokia Siemens Networks stands out among the major network providers for having a wellarticulated CEM strategy. ” Heavy Reading report, October 2011

Operators rank Nokia Siemens Networks and HP #1 in Customer Experience Management Which vendors do you hold a very positive perspective as CEM solution providers? % of respondents, N=76 HP 26% Nokia Siemens Networks IBM 25% Ericsson 14% Alcatel-Lucent 9% Huawei 7% Openet 5% ZTE 5% Netcracker 3% Tekelec 3% Amdocs 25 For internal use © Nokia Siemens Networks 2012 1% Source: Current Analysis, February 2012.

Customer Experience Management Customer statements “It is very important for Telkomsel to monitor and analyze customer insights to be able to offer optimal service quality at all times. We needed a solution that would not only do that, but also help us understand how services are delivered to, and perceived by, end users in order to prioritize corrective actions. Nokia Siemens Networks’ CEM on Demand will help us improve customer experience by identifying the root cause of a problem and rectifying it much before the subscriber experiences any impairment in service delivery. ” Sarwoto Atmosutarno, President Director of Telkomsel February 2012 “Nokia Siemens Networks’ customer experience solution provides detailed customer insights and usage trends. It is a fundamental building block in the definition of our strategy. “ Telefónica Spain, September 2011 26 For internal use © Nokia Siemens Networks 2012 “…the Customer Experience Management system of Nokia Siemens Networks is one of the best platforms available in the industry. ” Jagbir Singh, Director, Network Group at Bharti Airtel, Customer video, December 2011 "This innovation gives us a unified view of how our customers are experiencing our services and real-time customer insights, helping us proactively improve the service quality for our customers. ” Hanang Setiohargo, VP Network and Service Assurance Management

Customer Experience driven transformation Customer engagements and statements Vodacom South Africa selected Nokia Siemens Networks as their transformation partner to develop and execute an effective Service Management environment In order to meet growing customer expectations, the operator needed to shorten their fault resolution times and improve the quality of services offered With the help of Nokia Siemens Networks, the operator embarked on a strategic transformation program focused on people, processes and technology that will significantly increase Operational Efficiency and establish Service Management capabilities “Using Net. Act Optimizer makes it easier to view and analyze the radio network and define optimal settings for both Ericsson WCDMA and Nokia Siemens Networks GSM and WCDMA. This saves time and helps us to focus on more challenging planning and optimization tasks. ” Teemu Pesu, Technology Manager, Elisa "This solution is a product that will enable call centers to make a real difference in the companies’ customers’ experience. ” “We can solve technical problems during the first call in 50% of the cases. Response is available on average in 20 seconds. ” Customer Care Head, Orange Switzerland 27 For internal use © Nokia Siemens Networks 2012

Global Services solving critical operator challenges to enable and optimize MBB customer experience Network Assurance & Availability Network Efficiency & Evolution Customer Experience Management Proactive solutions for assured network quality and performance Expanding, optimizing & transforming networks & systems for maximum performance Management of real time insight to enhance the customer experience Managing the complexity of network and service operations • 3 main business lines: Care, Network Implementation, Professional Services • Strong #2 player in Services, # 1 in professional services/ outsourcing • Superior solution knowledge with radio, IP and multi-vendor experience • Focus on innovation, automation and new service solutions • Industry leading global service delivery model 28 For internal use © Nokia Siemens Networks 2012

Global Services Changing paradigm in operations Network centric management • • Monitoring network impact Prioritize on • • Trouble Ticketing priority Resolve by network • Fault Management Unknown customer impact • • Performance Management Service centric management • • Service Monitoring impact Prioritize on service • • Service Trouble Ticketing Resolve by service priority • Service Incident and Problem • management Manage customer service experience • Service Quality & SLA mgmt • Service Design & Modeling • Service Provisioning & Control over Network Elements Configuration • Service Billing Usage Control over Network Elements Services Life Cycle Management Customer experience management • • Subscriber Device Insight / Prioritize by revenue impact • Subscriberlife time value Customer Application Insight • • Subscriber Billing accuracy Resolve by Customer priority • Sales effectiveness Manage customer experience • • Product profitability insights across individual service • Customer retention insights package • Roaming insights • MBB service insights • Revenue maximization Customer Life Cycle Management Increasing scope from Network to Service Quality and Customer Experience 29 For internal use © Nokia Siemens Networks 2012

Global Services: supporting operators to manage and improve operational efficiency and offer superior customer experience throughout the lifecycle. • Advanced software support • Network management, service management, and managed Operate experience xxx • Assessment • Planning and modeling Maintain Strategy "Gold" "Bronze" xxx Optimize • Customer experience optimization • Network optimization • Integration 30 For internal use © Nokia Siemens Networks 2012 "Silver" Build Design • Analyze traffic patterns • Service and customer modeling

Service delivery model that combines local with global delivery for speed, efficiency, and quality supported by 16 Global Delivery Centers People: …Dedicated local team Experienced, knowledgeable service professionals Processes: Standardized, integrated & highly automated Tools: Partners: Quality: Methodologies, frameworks & architectural blueprints Selecting and managing leading ecosystem partners Validation, interoperabiltiy assurance, standard models 3 integrated Global Network Solution Centers 31 Operator For internal use © Nokia Siemens Networks 2012 16 service-specific Global Delivery Centers Project lead Delivery lead Optimize service delivery leveraging local and global capabilities.

Global Services Industry leading capabilities 1850 4200 #1 Systems integration projects globally Software support cases solved per year Sites with efficient energy solutions 1400 120 700 million Network planning & optimization projects p. a. Hardware service transactions per hour Subscribers at 190 operators in multi-vendor environments Leading in Network Implementations: One site on air every 95 sec. 450 500 4000+ Security projects from consulting to turnkey solutions and support 32 200, 000 Consulting engagements for over 100 customers globally IP professionals including +1, 000 IP certified experts For internal use © Nokia Siemens Networks 2012

Global Services Customer Statements “Nokia Siemens Networks created an impressive solution to meet the growing demand of data hungry smart devices and to harmonize traffic handling across both mobile and Wi-Fi networks. ” CTO, Latin American operator “Telefónica is fully committed to improve our Energy Efficiency. . and this optimization exercise supported by GSMA and Nokia Siemens Networks is an important step in seizing that opportunity” Gabriel Bonilha, Head of Energy Efficiency, Telefónica Group “Nokia Siemens Networks showed a deep level of commitment to increase our top line by improving the customer experience using an innovative end to end service performance management approach. . . helped propel Three to the top position in customer perception. ” Petek Ergul, Head of Core Networks, Three, UK. 33 For internal use © Nokia Siemens Networks 2012

Agenda 01 Key facts 02 Who we are 03 Business unit overview 04 An industry leader 05 Appendix 34 For internal use © Nokia Siemens Networks 2012

What industry analysts think of us “In our view, the new focus NSN is taking is right. NSN is focusing on growth segments of the infrastructure market and will generate large savings from operating expenses and production overheads. ” Bieler, Forrester blogs for (Dan Vendor Strategy Professionals, Dec 21, 2011) “Where Liquid Radio was about supporting capacity growth and flexibility in the Radio Access Network (RAN), Liquid Net smartly carries theme forward to transport and core networks promising an optimization of not only user traffic but CAPEX investments” “Over the last year, Nokia Siemens Networks has made significant strides in articulating its view of the intersection point between policy control and adjacent areas (such as SDM, charging, and DPI, including common feature planning), a common go-to-market strategy and generally positioning the separate products as part of a larger solution. ” 35 For internal use © Nokia Siemens Networks 2012 “If the company executes well, builds on its strong mobile radio technology and shores up its customer experience offerings, it could significantly reshape the telecom equipment manufacturer landscape—for the better. ” (Ken Rehbehn, Principal Analyst) “Nokia Siemens’ decision to fully embrace mobile broadband services positions the company for long-term profitable growth. New managed service contracts and NSN’s strategic focus of leading with services will give the company a competitive edge” (Feb 16, 2012) “Nokia Siemens Networks retains the overall #1 position, thanks to the number of contracts it has won and innovation in the small cell area. ” (ABI Research, LTE Base Station Vendor Matrix, April 2012) NSN currently enjoys some perception advantages over its immediate rivals in the burgeoning CEM solution market. NSN´s early championing of CEM, as early as a year ahead of rivals, is likely responsible for the companies positive recognition among operators. *) *) Source: Customer Experience Management: Operator Strategies and Purchase Horizons published by Current Analysis, March 2012, authored by Jason Marcheck, Custom Research Director. For more details click here

Industry awards demonstrate our innovation Small Cell Forum Winner - Small cell network element design and technology innovation Global Telecoms Business (GTB) Nokia Siemens Networks and Telkomsel Indonesia win Innovation Awards 2012 with CEM on Demand. Economic Times Telecom Award - “Innovative Managed Services” award Winner – Managed Services delivery Economic Figure of the Year from the China Information Industry Nokia Siemens Networks awarded for innovation and TD-LTE leadership FTTH Council Award – Technology Innovation Award Winner – Nokia Siemens Networks Next Generation Optical Access (NGOA) technology TMForum Solution Excellence Award 2011 Winner – Field Service Management Wholesale Service Innovation - Managed Service Innovation Winner – Field Service Management Wireless Network Infrastructure Innovation - Mobile Cloud Platform Innovation 36 For internal use © Nokia Siemens Networks 2012 Informa LTE Awards 2011 Winner – Nokia Siemens Networks SON – Best Core Network Product Winner - Cloud-based communication and messaging platform Informa LTE North America Award Winner - Open Core “Best of LTE Core Network Product"

Thank you

Agenda 01 02 03 04 Key facts Who we are Business unit overview An industry leader 05 Appendix 38 For internal use © Nokia Siemens Networks 2012

Modules – Customize your presentation In the following slides, you will find: A. Additional BU Customer Reference slides B. Where to find Press Releases & Success stories and a template example to use for regional specific areas of interest. C. Examples of one slide templates for BU specific regional specific customer success. These can be used as reference and / or templates to create similar Customer base and position slides for your own region. 39 For internal use © Nokia Siemens Networks 2012

Appendix A. Additional BU References B. Where to find Press Releases and Success Stores – slide can be customized for your region C. Sample regional slide to customize based on local customer success per BU 40 For internal use © Nokia Siemens Networks 2012

Appendix A. Additional BU References Mobile Broadband & Optical Networks Additional Customer Reference Slides B. Where to find Press Releases and Success Stores – slide can be customized for your region C. Sample regional slide to customize based on local customer success per BU 41 For internal use © Nokia Siemens Networks 2012

Optical Networks IP system integrator and DWDM dashboard IP System integration for Megafon with Russia-wide IP mobile backhaul IP backbone for Fastweb in Italy More than 400 customers in 100 countries and counting Only Telco integrator partnering with Cisco and Juniper DWDM More than 2000 certified experts with over 4500 certificates IP Backhaul 120+ Timing over packet synchronizations with 84 customers 42 For internal use © Nokia Siemens Networks 2012 Solving more than 90% of tickets in-house without partner involvement SKT Unique partner ecosystem 122 customers Korea 40 G-preparing for 100 G AT&T US-largest 40 G in the world CUC 5000 km 40 G-first time in China CP-QPSK Japan

News in WCDMA Best momentum in 2009, 2010, 2011 WCDMA Nokia Siemens Huawei Ericsson Alcatel-Lucent ZTE Others Customers 206 19 of 25 largest WCDMA operators Served 164 162 Over half the world’s 1 billion WCDMA subscribers connected** 45 45 11 **Subscriber estimate of Informa Dec 2011 Customers WCDMA momentum: new wins HSPA+ 2009 DC-HSPA Nokia Siemens Flat I-HSPA 2010 2011 28 25 14 Huawei 46 Ericsson 100+ live direct tunnel flat packet core customers 43 For internal use © Nokia Siemens Networks 2012 28 ZTE Alcatel-Lucent 30 10 73 Over 64% market share in WCDMA refarming Over 90 HSPA+ and 77 DC-HSPA customers

News in GSM Innovations in network efficiency and in end user experience References 367 GSM M 2 M software suite Smarter GSM networks HD Voice DLDC 44 For internal use © Nokia Siemens Networks 2012 GSM momentum in news 69 Liquid Radio GSM software suite – in 2012 45 First M 2 M SW suite for GSM networks – in 2011 128 First commercial GSM HD Voice network – in 2011 68 First to launch Smarter GSM networks – in 2011 addressing Smart Phone signaling and traffic 57 AMR Countries 23 customers re-farming 900 MHz 257 EDGE Liquid Radio GSM SW suite 3. 0 billion of the world’s 4. 4 bn GSM subscribers connected 232 143 Unique multiradio products - Flexi Compact BTS – first single module 3 sector multiradio BTS - Multicontroller mc. BSC/mc. TC – world’s smallest controller - Flexi Multiradio 10 BTS – 3 x 90 W and 60 MHz band in one module

Mobile Voice Core Network Leader in IP based connectivity and services Leading mobile voice solution with IP based mobile softswitches (MSS) in operation • Flexibility • Resiliency • Cost efficiency 1. 6 billion Subscribers connected for voice services in 2 G, 3 G and 4 G networks Leader in High Definition Voice with 44% market share 45 For internal use © Nokia Siemens Networks 2012 Leading Voice over LTE evolution • World’s first Voice over LTE call in 2011 • Today providing voice solutions for 20 commercial LTE networks, including Circuit Switched Fallback Largest IMS core deployment with over 5 M LTE subscribers • LTE data access management (HSS) for over 30 networks Smartest introduction of Vo. LTE by reusing existing mobile softswitches Liquid Core simplifies Core Network infrastructure and operations • Japan Common COTS ATCA platform for mobile core • Virtualization and cloud computing enable liquid capacity network-wide

News in Packet Core More than 284 Packet core Customers in Over 114 countries 87 Flexi NG & 63 Flexi NS references 110+ ongoing Direct Tunnel Australia Apr 20, 2011 projects including 100+ live 31 EPC references 55+ trials The first vendor to reach 1 Billion packet core subscribers Packet core for Optus sole supplier India Sep 15, 2011 Packet core for Bharti Airtel, Datacom, Idea Cellular, Tata Teleservices and Uninor Serving 250 million subscribers, the highest in the country. 46 For internal use © Nokia Siemens Networks 2012

Nokia Siemens Networks - leading the LTE market with 62 commercial LTE customers Canada Sweden Latvia South Korea USA Denmark Finland Lithuania South Korea Germany Estonia South Korea Singapore Japan IMS USA TD-LTE USA Brazil TD-LTE India Croatia 54 LTE radio deals (incl. 7 TD-LTE) 31 LTE EPC deals 29 commercially launched networks (incl. 4 TD-LTE) 47 For internal use © Nokia Siemens Networks 2012 Portugal TD-LTE Saudi Arabia Japan Azerbaijan Italy TD-LTE Saudi Arabia Bahrain UAE Japan

LTE commercial performance Radio Peak data rates • Downlink: 102 Mbps • Uplink: 40 Mbps Average throughput (drive tests) • Downlink: 48 Mbps • Uplink: 30 Mbps • Latency (drive tests) • Mobile round trip time: 21 ms (~500 km distance to EPC) • Handover success rates: 100 % 48 For internal use © Nokia Siemens Networks 2012 Drive tests performed in Gothenburg by Nokia Siemens Networks, March 2011

LTE Industry analyst evaluations #1 in innovation #1 in implementation “Considering changes in this matrix since its last 2011 edition, ABI Research believes that Nokia Siemens Networks retains the overall #1 position, thanks to the number of contracts it has won and innovation in the small cell area. ” The LTE Base Station Market, Nick Marshall, Aditya Kaul, ABIresearch, March 2012 49 For internal use © Nokia Siemens Networks 2012 • “Flexi family of base stations is threatening to the competition” • “Flexi Multiradio and Multiradio 10 are unique in their use of modules” • “This architecture gives the company the ability to scale an operator’s network capacity in close coordination with each network’s specific capacity needs. ” Ed Gubbins, Current Analysis, February 9, 2012: LTE e. Node. B, Nokia Siemens Networks – Flexi BTS Family

Appendix A. Additional BU References Customer Experience Management Additional Customer Reference Slides B. Where to find Press Releases and Success Stores – slide can be customized for your region C. Sample regional slide to customize based on local customer success per BU 50 For internal use © Nokia Siemens Networks 2012

Nokia Siemens Networks’ leadership in Customer Experience Management and OSS/BSS • Nokia Siemens Networks and Telkomsel Indonesia win Global Telecoms Business (GTB) Innovation Awards 2012 with CEM on Demand provides Telkomsel a single entry point to real-time metrics and analysis, recommending proactive steps to identify and resolve issues related to the customers’ service experience. • Global Telecoms Business Innovation Award Winner 2011. Business Service Innovation: Field Service Management • TMForum Solution Excellence Award Winner 2011: Field Service Management. • TMF Industry Leadership Award finalist 2011. 51 For internal use © Nokia Siemens Networks 2012 “This innovation gives us a unified view of how our customers are experiencing our services and real-time customer insights, helping us proactively improve the service quality for our customers. ” Hanang Setiohargo, VP Network and Service Assurance Management, Telkomsel • Informa LTE Awards Winner 2011. LTE supporting solution: Nokia Siemens Networks Self Organizing Networks (SON). • Movistar Argentina Identity Management. • GTB Award for Service Innovation 2010. • Customer Care Automation. • Highly Commended Solution. Global Mobile Awards 2010.

Industry-leading OSS 630 Operator customers 800+ Net. Act installations 1200+ Network management solutions installed 52 For internal use © Nokia Siemens Networks 2012 148 Traffica customers 50+ Off-the shelf integrations for different vendors and technologies 1. 1 million Network elements managed by Managed Services #1 vendor The #1 BSS/OSS vendor in 2009 and 2010 based on public deals measured by Informa

Nokia Siemens Networks Net. Act™ Industry-leading operations support system A single system for monitoring, measuring and optimizing: • Radio • Core & BSS • Transport Seamless multi-vendor support • Nokia Siemens Networks Integration Center Automation and operational efficiency • Key enabler in Nokia Siemens Net. Act & Serve at Once product families Networks i. SON Suite • Automation framework • Net. Act Core Network Productivity Suite For internal use © Nokia Siemens Networks 2012 Capacity (CNPS) Commitment to drive and comply with standards • TMF, 3 GPP, IETF, … • TMF/SID certification for B/OSS 2011 first in telco industry 53 Self Quality Coverage

Bharti Airtel India Bharti leads with mobile broadband quality Bharti Airtel has implemented a Customer Experience Management (CEM) platform into its network to optimize and enrich user experience of its customers. The operator has chosen Nokia Siemens Networks to provide and deploy its CEM platform and services across India. The CEM platform maintains and stores real-time experience metrics for every subscriber in the network enabling Bharti Airtel to proactively cater to customer needs. Link to customer video “…the Customer Experience Management system of Nokia Siemens Networks is one of the best platforms available in the industry. ” Jagbir Singh, Director, Network Group at Bharti Airtel. Customer video, Dec. 2011 54 For internal use © Nokia Siemens Networks 2012

Bharti Airtel Africa Device Management solution across affiliates in 16 African countries Nokia Siemens Networks provided: • Nokia Siemens Networks’ advanced automated Device Management solution, based on Serve at. Once Device Management (SADM) software in one of the world’s largest device management deals • Consultancy, system integration & care services for 3 years. • Centralized solution, i. e implementation in only 2 countries & rest of 14 countries remotely connected. The solution offers to Bharti Airtel Africa: • Remote and automatic management and configuration of user devices for new data services • Valuable insights on device capabilities to make right business decisions when introducing new services • Possibility to offer latest services by enabling seamless internet connectivity and excellent customer care support • Reduced operational costs when introducing new devices or services 55 For internal use © Nokia Siemens Networks 2012 “Nokia Siemens Networks’ robust mobile device management solution will allow our customers in Africa to enjoy the latest services by enabling seamless internet connectivity and excellent customer care support. The solution will benefit Airtel from reduced operational costs when introducing new devices or services. ” Manoj Kohli CEO (International) and joint managing director, Bharti Airtel

Telkomsel Indonesia CEM on Demand proactively caters to customer needs Nokia Siemens Networks provided: • CEM on Demand portal, together with content packs that structure insights and proposals for improvement actions • Intelligence (SAI) customer and business analysis suite • Traffica platform • System integration and customization The solution offers our customer: • Protected revenues and reduced churn through enhanced customer service experience – Proactively corrected device settings without any intervention from customer care – Network problems could be solved even before the customer realizes there any • Revenue benefits from personalized offerings • Opportunity to become a customer-centric provider and differentiate with service quality • Opportunity to become a leading mobile lifestyle and solutions provider in the region 56 For internal use © Nokia Siemens Networks 2012 “It is very important for Telkomsel to monitor and analyze customer insights to be able to offer optimal service quality at all times. Nokia Siemens Networks’ CEM on Demand will help us improve customer experience by identifying the root cause of a problem and rectifying it much before the subscriber experiences any impairment in service delivery. “ Sarwoto Atmosutarno President Director of Telkomsel

Elisa Finland improves efficiency in optimization process with Net. Act Optimizer Nokia Siemens Networks provided: • Net. Act Optimizer product for GSM and WCDMA measurement based optimization - Seamless adjacency optimization across technologies - Automated performance analysis and optimization functions • Ericsson WCDMA integration into Optimizer - Automated data exchange between the OSS systems • Consultancy, integration project and end user training The solution offers to our customer: • Fast and smooth way to optimize adjacency and parameter settings seamlessly for GSM and WCDMA of different vendors • Optimized performance of Elisa’s mobile network • Increased efficiency via joint GSM and WCDMA network visualization, automation in data collection and processing • Seamless integration into Elisa‘s processes and existing tool landscape in order to maximize the operational efficiency 57 For internal use © Nokia Siemens Networks 2012 “Using Net. Act Optimizer makes it easier to view and analyze the radio network and define optimal settings for both Ericsson WCDMA and Nokia Siemens Networks GSM and WCDMA. This saves time and helps us to focus on more challenging planning and optimization tasks. ” Teemu Pesu Technology Manager, Elisa

Telefónica Spain IT transformation cuts costs and protects revenue Nokia Siemens Networks provided: • Nokia Siemens Networks Serve at. Once Traffica and Serve at. Once Intelligence • Integration and Customization • Business Consulting The solution offers to Telefónica: • Much faster identification and resolution of network problems • Fewer provisioning problems leading to higher customer satisfaction and better data service uptake • Improved service insight to support marketing campaigns 58 For internal use © Nokia Siemens Networks 2012 “Nokia Siemens Networks Customer experience solution provides detailed customer insights and usage trends. It is a fundamental building block in the definition of our strategy. The project has increased the efficiency of our staff by decreasing resolution times. It is now a fundamental and essential solution for us. The additional customer insights that it provides have become essential in our daily operations. ” Large Enterprise Technical Support Department, Telefónica Spain

Appendix A. Additional BU References Global Services Additional Customer Reference Slides B. Where to find Press Releases and Success Stores – slide can be customized for your region C. Sample regional slide to customize based on local customer success per BU 59 For internal use © Nokia Siemens Networks 2012

Nokia Siemens Networks Care services leadership 250 mobile Providing Software Evolution Services to 300 customers in 150 countries Over 2000 care agreements customers; online delivery Over 150 Preventive Care projects delivered Solving 200 000 software support cases per year 60 For internal use © Nokia Siemens Networks 2012 60, 000 hardware units refurbished p. a. Over 1 million hardware services transactions annually 35% Training locations in over 27 countries with 3700 external training events yearly

Nokia Siemens Network Implementation leadership 330, 000 site activities every year leading to 1 site on air every 95 Worldwide presence and local footprint in more than 150 countries More than 40% of sites integrated remotely by experts in Global Network Implementation Centers (1 on air every 3 mins) Over 100 turnkey projects worldwide seconds 61 For internal use © Nokia Siemens Networks 2012 Energy efficiency measures applied to more than 4200 MBB sites Over 350 mobile deployment projects

Nokia Siemens Networks Professional Services leadership #1 in Professional Industry First methodology to benchmark all IP network progress Services/Outsourcing for network vendors Over 500 Consulting Projects delivered to over 100 operators Over 1. 5 million network elements managed 62 For internal use © Nokia Siemens Networks 2012 Over 1850 systems integration projects globally 1400 Network Planning & Optimization contracts p. a. Planning & Optimization for 23 commercial LTE roll-outs Managing networks carrying 750 million subscribers Over 450 Security projects world-wide – from consulting to complete turnkey solutions – more than 400 Security certifications

Appendix A. Additional BU References B. Where to find Press Releases and Success Stores – slide can be customized for your region C. Sample regional slide to customize based on local customer success per BU 63 For internal use © Nokia Siemens Networks 2012 Both to be completed by the regional marketing when needed

Nokia Siemens Networks in the news Latest business wins, press releases and recent success stories Nokia Siemens Networks’ capabilities and commitment to the overall LTE ecosystem have contributed to STC’s leadership in providing innovative mobile broadband services, ” said Dr. Zeyad Bin Thamer Al Otaibi, group CTO, Saudi Telecom Company. “The transformational capabilities of 4 G will provide our customers with increased speeds and enhanced user experience. ” STC, Nokia Siemens Networks launch commercial 4 G network using TD-LTE Saudi Arabia – September 15, 2011 “The Golden Cluster approach provided us with the means to deliver the high quality of experience that we promise to our customers. We’re now applying those lessons in projects around our entire network” Anky A. Priyagung VP, Network Service Quality Management Telkomsel Indonesia September 14, 2011 Example: Example of customer statements: To see all the interesting press releases To view more interesting success stories please access the following link 64 For internal use © Nokia Siemens Networks 2012

Nokia Siemens Networks Service track record in Egypt Mobinil Turnkey radio and site maintenance (100+ sites) in 2007 -2008 3 G, Core, VAS rollout Microwave rollout (200 links) in 2001 3 G Network operations and field operations in Outside Cairo (2008 -now) Rel 4 and 3 G planning and optimisation Vodafone • • 2 G and 3 G Radio site turnkey rollout 500+ sites in 2007 -2008 HLR implementation and operations (live 1 Q 2010) Mobile TV for 3 G services IP backbone rollout Telecom Egypt • • • Fixed network outside plant (6 M lines) SDH and ATM operations (50%) DSL implementation (20 k ports) Intelligent Networks Services Site Maintenance Vodafone 65 • • • IP backbone integration of LDN (ISP) • Egyptian Army Microwave links and SDH For internal use © Nokia Siemens Networks 2012 Format Example