<Insert Picture Here> Content enabling business processes & applications
Content is everywhere! Documents, transactions, Images, Voice, Video, IM, Email … 2
The Requirements Explosion Critical Business Drivers • • Legal discovery Regulatory compliance B 2 B, B 2 C, e-businesses KM workers operate across all datasets Content generated by all enterprise applications Paper & electronic content integration Access from more devices • Context is KING it also respects no boundaries 3
Oracle’s Content Management Strategy A natural progression NOT a revolution • Integrated Enterprise Content Management – – – Web content management Office Suites Paper (Imaging) Transactional (e. Forms, invoicing, contracts etc) Retention & disposal for all media • Leverage and Enable – – – The Database File stores The Web SOA enabled Middleware LOB Applications 4
Enterprise Content Management It’s about enabling practical business solutions Enterprise Content Management Solutions Multi-national Web Presence E-Discovery Marketing Asset and Brand Mgmt High Volume Archiving Call Center and Self-Service Claim and Application Processing Material Safety Data Sheet Mgmt File Server Consolidation E-Government Procure-to-Pay Partner & Dealer Extranets Secure Board and M&A Communications Customer Support Extranets Intellectual Property Protection Policies and Procedures Medical Image Processing Contract and Case Management Call Center & Training Documentation Intranet Consolidation Invoice & Check Processing Records Management 5
Its a Key piece is of Oracle Middleware! Content Management Web Content, Digital Assets, Documents, Records, Images 6
Why Oracle Selected Stellent • Modern Enterprise Content Management Product – Unified Enterprise Content Management platform – Distributed Records Management solution – Imaging and Process Management supporting all major ERP Applications • Establishes Oracle as an ECM Leader – Core competency and leadership in Information Management – Rapidly extends Content Management solution set – Leverages and extends the Fusion Middleware stack 7
Oracle-Stellent changes the ECM field Forrester’s 2005 Stellent ECM Suites Wave Stellent Oracle Gartner 2006 ECM Magic Quadrant 8
Enterprise Content Management Products Summary • Content Database Suite – Oracle Database centric – Employs Content DB and Stellent CS Server either or options – Upgrade to UCM • Universal Content Management – Heterogeneous data storage model – Modular solution for broad range of ECM requirements – Powerful scalable and extensible for LOB applications • Universal Records Management – Federated Enterprise records and retention management • Information Rights Management – Secures and controls content outside of the repository or enterprise • Imaging and Business Process Management – Automation of process-oriented imaging applications 9
Oracle Content Management Product Line Introduction 10
Content Management Products TODAY Core Document Management Enterprise Content Management ERP Imaging and Process Automation Content DB Suite UCM I/PM Content Server Imaging Server Content DB • • • Content Server Core document management services on Oracle Database Infrastructure for building document management applications Upgrade to UCM • Enterprise Content Management Suite • Supports Web Content Mgmt. , Document Mgmt. , Digital Asset Mgmt, Records Mgmt. • User-oriented content • Process-oriented imaging applications • ERP integrations with JD Edwards, People. Soft, EBS • Output management and archiving 11
Content Management Products Example Solutions Core Document Management Enterprise Content Management ERP Imaging and Process Automation Content DB Suite UCM I/PM Content Server Imaging Server Content DB • • Content Server File server consolidation Policies and procedures Document sharing and collaboration Consolidated content repository for enterprise applications • • Multilingual web sites Partner extranets Intranet consolidation Customer support Policies and procedures Brand management Sales portals E-government • Accounts payable & receivable automation • Travel and expense automation • HR and application processing 12
Unified Records and Retention Management Universal Records Management (URM) Today Universal Records Management Content DB Suite Content DB A Content Server UCM Content Server A I/PM A Imaging Server • URM application provides consistent records and retention across multiple systems with central policies • Adapters available for ECM solutions and other repositories • Strategic Records Management platform for Oracle solutions • URM and CDB adapter replaces Records DB effective April 15 A = URM Adapter 13
Unified Content Security & Control Information Rights Management (IRM) NEW Information Rights Management Universal Records Management Content DB Suite Content DB A Content Server UCM A Content Server I/PM A Imaging Server • Control and secure content outside the repository • Set policies on who can access documents and when • Provide audit and revocation of access rights 14
Product Details 15
Content Database Suite Overview • Core Document Management Services – On Oracle Database – Infrastructure for building document management or image management applications – Includes workflow and subscriptions – Includes HTML document conversion – Upgradeable to UCM • Two Deployment Options – Content DB for repository consolidation – Content Server for document management • Example Solutions – Consolidating multiple file servers or repositories – Large scanned image or computer output archive – Document sharing and distribution applications like contract management, policies and procedures 16
Content Database Suite Architecture Content DB or Content Server Desktop Integrations, Web UI, API Content Services Document and Imaging Management, Security, Workflow, Search, Metadata Repository Services on Oracle Database Content, File, and Data Management 17
Content Database Suite Solution(s) • Industry Terms – – Document or content management Archiving Output management Server consolidation • Example Solutions • Competitors – EMC/Documentum – IBM – Opentext • Installed Oracle Products – Oracle Database – Consolidating multiple file servers or repositories – Large scanned image or computer output archive – Document sharing and distribution applications like contract management, policies and procedures 18
Universal Content Management Overview • Enterprise Content Management – Industry’s only unified ECM platform – Automated content transformation – Emphasis on consumption and content re-use • Example Solutions – – – – Multilingual public web sites and microsites Partner, customer, dealer extranets Customer support sites, call centers Policies and procedures, contracts, ISO Marketing brand management Managed wikis and blogs Sales portals 19
Universal Content Management Architecture Content-centric Applications & Web Sites Universal Content Management Desktop Integrations, Web UI, API Digital Asset Management Multisite Web Content Management Records and Retention Management Content Services Document and Imaging Management, Security, Workflow, Search, Metadata Repository Services Content, File, and Data Management 20
Universal Content Management Solution(s) • Industry Terms – – – Enterprise Content Management Web Content Management Digital Asset Management Document Management Records Management Portal • Example Solutions – – – – Multilingual public web sites Partner, customer, dealer extranets Customer support sites, call centers Policies and procedures, contracts, ISO Marketing brand management Managed wikis and blogs Sales portals • Competitors – – – EMC/Documentum IBM Opentext Interwoven Vignette • Installed Oracle Products – – Oracle Database Oracle Application Server Oracle Portal Oracle Web. Center 21
Universal Records Management Overview • Enterprise Records & Retention Mgmt. – Electronic and physical records – Distributed architecture enables in-place mgmt. • Central server • • Catalogs all content and monitors activities Applies policies & file plans Manages federated queries & legal holds Discovery services • Adapters for multiple “downstream” repositories • Example Solutions – DOD 5015 records management – Discovery preparedness and legal holds – Warehouse library services & barcoding 22
Universal Records Management Architecture Universal Records Management Records Manager Physical Manager Notification Manager Central Policy Engine Retention Policies, Legal Holds, Business Processes, Discovery Searches, Content Catalog Agent Services / API Maintain Catalog, Perform Dispositions Apply Legal Holds, Expose Search Agent Agent Stellent UCM File Servers Microsoft Share. Point Symantec Archive Content DB Oracle Portal 23
Universal Records Management Solution(s) • Industry Terms – – – Records Management Retention Management Legal discovery or e-discovery Legal holds Legal preparedness DOD 5015 • Example Solutions – DOD 5015 records management – Discovery preparedness and legal holds – Warehouse library services & barcoding • Competitors – – – EMC/Documentum IBM/Filenet Opentext Meridio CA • Installed Oracle Products – – Oracle Database Oracle Content DB Oracle Portal Custom apps built on Oracle 24
Information Rights Management Overview • Content Security and Control – Control and secure content so that only authorized users can access or modify it – Centralized policies, auditing, monitoring, encryption & rights revocation – Patented offline model for disconnected users – Supports broad variety of content types and email clients – Real-world, large-scale deployments • Example Solutions – – – Board and executive communications Mergers and Acquisitions Financial plans Secure IP for outsourcing Enforced version management for distributed policies and documents 25
Information Rights Management Architecture Storage Area Network Collaboration Environment IRM Server Mobile Workers Web Content Management • • Issues Secure Keys Electronically “Seals” Document Authorized Users require Keys Monitor & Audit Usage Document Management 26
Information Rights Management Solution(s) • Industry Terms – – – Digital Rights Management Document encryption Information Rights Management Enterprise Rights Management Document security • Example Solutions – – – Board and executive communications Mergers and Acquisitions Financial plans Secure IP for outsourcing Enforced version management for distributed policies and documents • Competitors – – EMC/Documentum Liquid Machines Microsoft Rights Management Adobe • Installed Oracle Products – Anything containing documents or web content 27
Imaging and Process Management Overview • Document Imaging and Automation – Automates image-based processes from capture to approvals and retention – Powerful Business Process Management engine – Integrates with applications for electronic report output management – Integrates with ERP systems including JD Edwards, People. Soft, EBS • Example Solutions – Accounts payable & receivable automation – Travel and expense automation – HR and application processing 28
Imaging and Process Management Architecture Oracle Financials Windows Client Web Client J. D. Edwards Web Express Process Management Alert Audit Security Database High Volume Filing People. Soft Other Enterprise Application Image Management Full Text OCR Print Fax e-Mail Export Information Life Cycle Management Disk SAN / NAS Magnetic WORM Optical 29
Imaging and Process Management Solution(s) • Industry Terms – – – Imaging Business Process Management Document Management Output Management Archiving Records Management • Example Solutions – Accounts payable & receivable automation – Travel and expense automation – HR and application processing • Competitors – – – EMC/Documentum IBM/Filenet 170 Systems Hyland Systems Opentext • Installed Oracle Products – – JD Edwards People. Soft Oracle EBS Siebel 30
Product Roadmap 31
Roadmap Leveraging Middleware Fusion Middleware Information Rights Management Universal Records Management Content DB Suite Content DB • • A Content Server UCM Content Server A I/PM A Imaging Server BPEL Process Manager for workflow and Web services orchestration Web. Center for composite applications and Web 2. 0 environment Identity Management for provisioning Secure Enterprise Search for search across ECM and other repositories 32
Roadmap NEW Oracle unified Content Services Fusion Middleware Information Rights Management Universal Records Management Content DB Suite A UCM A I/PM A “Fusion Content Server” • • • Fusion Middleware 11 G provides common content infrastructure Migration path from CDB, UCM, and I/PM repositories Leverage advanced capabilities in the Oracle stack Maintain heterogeneous database support Configure to support needs of the applications 33
Extensive Support for Oracle & Non Oracle systems • ORACLE BD & MIDDLEWARE – – – Oracle 10 g Web. Center Secure Enterprise Search Identity Management BPEL Process Manager Business Intelligence • Heterogeneous systems – – Microsoft SQL Exchange & File stores IBM Notes Novell (Netware & Groupwise) UNIX & Linux File Store • ERP APPLICATIONS – – – – JD Edwards People. Soft Siebel Oracle e-business suite Retek i-flex Portal Software SAP – Baan – Microsoft – API set for others 34
Summary • Stellent extends Fusion Middleware to embrace unstructured Content • Oracle ECM bridges the divide between structured and unstructured data • Content DB remains strong contender for Oracle DB clients • Stellent UCM extends Oracle ECM support for heterogeneous data stores (MS, SAP, IBM etc) 35
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