Innovative and secure Healthcare Solution Wireless-LAN Hanover Ce

Innovative and secure Healthcare Solution Wireless-LAN Hanover, Ce. BIT 2005

Why Siemens? Your Challenges … § Mobile access within healthcare environments § Combined voice and data infrastructure § Personalized provision of multimedia services at the bedside § Secure communication and data access © Siemens Ce. BIT 2005 2

Why Siemens? Scenario Highlights Communication system featuring a nurse call system with embedded voice over WLAN technology Personalized patient internet access with automated charging service Mobile secure access to healthcare applications like Electronic Patient Records. © Siemens Ce. BIT 2005 3

Why Siemens? Scenario: Situation Today Customer Technology Profile 2: 00 AM a patient presses the alarm button, the nurse is in a patient room on another floor and sees the alarm on the pager § nurse call system with § light signal only § conventional pager technology 2: 05 AM the nurse goes to the patient’s room to ask what the matter is. The patient only wanted a glass of water – no emergency 6: 00 AM During the night she will be called to help patients 6 times for non- emergency reasons. 60% of her time is wasted for lack of information on the patients’ needs. © Siemens Ce. BIT 2005 4

New Customer Why Siemens? Scenario: Solution Tomorrow Technology Profile Customer Technology Profile 2: 00 AM a patient presses the alarm button, the nurse can ask the patient directly what she/he needs by using her/his mobile phone 2: 05 AM Because it is only a minor problem, she can finish her work. All alarms are displayed on her mobile phone. She can coordinate her work and the alarms. § nurse call system integrated into a mobile Voice-over. WLAN solution § Tablet PCs with access to the Electronic Patient Record 6: 00 AM She can save her “running time” to do other jobs. All incidents and activities can directly be stored in the Electronic Patient Record by using tablet PCs. © Siemens Ce. BIT 2005 5

Why Siemens? Scenario SS Vo ID 1 ice /W EP Module 1 Voice over LAN PBX and Data Network Hospital Network Wopti. Point WL 2/WL 2 S PDA + opti. Pocket SS Op ID 2 en to Pu Module 2 “Hot Spot” Internet for Patients bli Notebook Hi. Path Wireless Controller SS Ho ID 3 sp ita l 8 Firewall Internet Access Controller 02. 1 x Tablet-PC PDA c Hi. Path Wireless Access Points Internet Module 3 Mobile Data Basis Hi. Med Cockpit DAKSHi. Path communication Alerting system Nurse Call System © Siemens Ce. BIT 2005 6

Why Siemens? Benefits For the hospital: § Upgrading the mobile infrastructure from voice-only to combined voice and data infrastructure results in increased efficiency and higher savings § Generating a differentiating value offering from patient-oriented multimedia services § Reduction of medical complications through “human errors” by replacing paper-based documentation with smart electronic access to electronic records For staff: § Optimized workflow processes for medical staff due to mobile access to patient information and data entry § Mobile access to all hospital applications including Hi. Med, Electronic Patient Record and Hospital Information Systems For patients: § Better patient experience through access to multimedia services and entertainment programs © Siemens Ce. BIT 2005 7

Why Siemens? Product Highlights Seamless integration of Wireless LAN technology into the hospital communication system – enriched by workflow optimization and multimedia entertainment applications Siemens 2 nd generation Wireless -LAN components with cost optimized access points, intelligent central management component and easy deployment technology Hi. Path Services for all products, including professional services, managed services, consulting © Siemens Ce. BIT 2005 8

Hi. Path - Total Business Communications Components Why Siemens? opti. Clients, opti. Points and Portals Business Applications Hi. Path SIcurity Common Application Platform Hi. Path Servers & Gateways Hi. Path Meta. Management and Hi. Path Qo. S Other Applications Hi. Path Ready Certified Applications Hi. Path Mobile. Office Hi. Path Open. Scape Hi. Path Pro. Center Hi. Path Com. Scendo Business Applications IP Infrastructure Huawei © Siemens Ce. BIT 2005 9

Why Siemens? Our Services Portfolio Consult Design Professional Services • Technology Consulting • Assessments • Customization • Systems Integration • Design • Project Mgmt Build Support Lifecycle Services Manage Educate Managed Services • Remote monitoring, diagnostics, reporting • Network Management • Hardware/software installation, maintenance, fixes, spare parts • Multi-Vendor Support • Security Management • Asset Management • Moves, Adds, Changes (MAC) • Communications Out. Tasking • Training • Service/Help Desk © Siemens Ce. BIT 2005 10

Why Siemens? Siemens combines healthcare expertise with Real. Time Communication competence in a unique way. Siemens have a sales and service organization dedicated to the healthcare industry New revenue streams from multimedia patient services Optimized workflow processes and efficient use of resources Siemens offers a complete portfolio tailored to the needs of healthcare organisations. © Siemens Ce. BIT 2005 11

Covering all vertical industry markets Media/Communications Insurance/Banking Services/Logistics Industry/Retail Public/Health/Education US ARMY ? © Siemens Ce. BIT 2005 12

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Hi. Path Wireless Controller and Access Points Our Solution Access Points: § dual-radio 802. 11 a, b/g § available with internal or external antenna § plug-and-play integration with WLAN controller § optional with RF-management module SS Vo ID 1 ice /W E Your Benefit Basis P SS Op ID 2 en to Pu bli c Hi. Path Wireless Access Points Controller: § dual-radio 802. 11 a, b/g § e 2 e solution w/ Hi. Path APs § available w/ 4 Fast or 2 Gigabit Ethernet ports § Support up to 200 APs § Operates at wire speed Hi. Path Wireless Convergence software SS Ho ID 3 sp ita l 8 Hi. Path Wireless Controller 02. 1 x § One Infrastructure for mobile telephoning, patient Internet access and access to digital patient records § Reduction of Costs in infrastructure, management and service § Future-proof Investment protection and upgradeability by using Siemens Best in Class "Realtime Communication" © Siemens Ce. BIT 2005 15

Module 1 "Voice over W-LAN": The Telephone Solution for Care and Administration SS Vo ID 1 ice /W EP Module 1 Voice over W opti. Point -LAN WL 2/WL 2 S Basis PBX and Data Network Hospital Network PDA + opti. Pocket Firewall Internet Access Controller Hi. Path communication system DAKS Alerting Nurse Call System © Siemens Ce. BIT 2005 16

Module 1 "Voice over W-LAN": Our Solution / Your Benefit Our Solution § Handset Clients: § opti. Points professional WL 2/WL 2 S § complete spectrum of Hi. Path features usuable § PDA: § incl. opti. Pocket (Telephony Client) § DACS Alerting Server: automatic workflow process from emergency call to the mobile hospital staff Your Benefit § Cost Advantages by means of a common network infrastructure for mobile telephoning § User Convenience through integration of the emergency call solution and pager savings § Future-proof Investment protection and upgradeability © Siemens Ce. BIT 2005 17

Module 2 "Hot Spot": Generating New Revenue Through Internet Access for Patients Basis PBX und Data Network Hospital Network Firewall SS Op ID 2 en to Pu Module 2 “Hot Spot” Internet for Patients Internet bli c Internet Access Controller (IAC) Notebook Hi. Med Hi. Path communication system Nurse Call System DACS Alerting © Siemens Ce. BIT 2005 18

Module 2 "Hot Spot": Our Solution / Your Benefit Our Solution § Notebooks, Tablet PCs, Hi. Med Cockpit § W-LAN Cards § Billing: Internet Access Controller IAC with Hi. Med or alternative (tbd. ) § Internet/DSL Access Your Benefit § Increased Revenue from Internet over W-LAN with individual charging models (time and volume dependent) § Defining your Company through Top Comfort, e. g. for private and long-term patients § Satisfied Patients because of access to important data and information via Intranet/Internet © Siemens Ce. BIT 2005 19

Module 3 "Mobile Data": Online Access to Patient Data Everywhere Basis PBX und Data Network Hospital Network (HIS, e. PR, applications) Firewall DMZ Radius Security Server (ACS) SS Ho ID 3 sp ita l 8 02 Module 3 Mobile Data Tablet-PC PDA Hi. Med Cockpit Nurse Call System . 1 x Hi. Path communication system DACS Alerting © Siemens Ce. BIT 2005 20

Module 3 "Mobile Data": Our Solution / Your Benefit Our Solution Your Benefit § Notebooks, Tablet PCs, Hi. Med Cockpit, PDAs § Mobile Access to medical applications § Security Solutions: Alternatives: VPN/IP Sec or WPA /802. 11 i using Standard 802. 1 x/EAP access to electronic patient records e. PR, hospital information system (HIS) and other medical applications in the whole WLAN reception area § Faster Access resulting in process improvement § Scalable Reception Area flexible according to the requirements of your user in care and admin. § Security by means of Best in Class Security Solutions from Siemens © Siemens Ce. BIT 2005 21

Wireless LAN Mobility Management 802. 11 – Limited Mobility IP Network § With 802. 11 Wi-Fi roaming between access points is limited to within plain layer 2 networks. § Mobility ends at subnet boarders WAN / Internet Extended Mobility Subnet Nr. 1 Intranet Subnet Nr. 2 Subnet Nr. 3 § A WLAN switch or controller allows mobility across subnets without loss of WLAN sessions. § A "fast handover" between access points of only a few milliseconds is the basis for high quality voice solutions. § Our goal is standardization of mobility solutions as part of IEEE 802. 11 f and IETF CAPWAP. © Siemens Ce. BIT 2005 22

Wireless LAN Mobility Management Hi. Path Wireless Controller and Access Points Management § Centrally managed groups & user policies § Centralized Move/add/changes § Controls traffic flow IP Network Subnet #1 Access Points § Placed anywhere on an IP Network § Communications to Controller via IP IP Network Subnet #2 Controller § Placed anywhere on an IP network § Routes IP traffic to and from mobile users § Manages users sessions and policies IP Network WLAN © Siemens Ce. BIT 2005 23

Wireless LAN Mobility Management Security Concept Access Point TKIP/AES Encryption Wireless Controller Secure Socket Layer VPN Server Check. Point Blue Ridge Networks IPSec, L 2 TP, Etc. Radius Server 802. 11 Security § WPA, 802. 11 i § TLS, TTLS, PEAP § RADIUS AAA Captive Portal § Web Based Authentication § RADIUS AAA § External CP VPN Overlay § Works with any IP based VPN § BPs deployed on existing infrastructure © Siemens Ce. BIT 2005 24

Wireless LAN Mobility Management Voice over WLAN Integration opti. Point WL 2/WL 2 S Access Points Our Solution Telephone Gateway Controller Your Benefit § opti. Point WL 2/WL 2 S § Mobility without Limits § Controller Layer 2 and 3 Mobility § User Management User group dependent authorization § Flexible Network Configurations supported as necessary, centralised WLAN management § Full feature set of Hi. Path § Optimised Speech Quality © Siemens Ce. BIT 2005 25

Wireless LAN Mobility Management Our Solution / Your Benefit Our Solution Your Benefit § Improved Quality of Service incl. optimised speech quality § Full feature set of Hi. Path § Layer 3 Mobility Management with fast handover § Enterprise-grade Security VPN and WPA, user group specific policies § Centralized WLAN Management Plug&play of Access Points § Mobility without limits § Cost effective WLAN Infrastructure in purchasing and in operation through Plug&Play and central management § Optimised Speech Quality § Improved WLAN Security through centralised network control § Additional end-device performance functions © Siemens Ce. BIT 2005 26

Wireless LAN Mobility Management Hi. Path WLAN Server for existing WLAN Networks Hi. Path WLAN Server § Access point independent § Extended mobility by subnet roaming / fast handover § Easy integration into existing networks § Improved security: VPN and WPA supported, reduces client-to-client attacks DHCP Server Ethernet Switch Access Control Ethernet Access Points Switch Hi. Path WLAN Server Internet Router NAT/ Firewall Ethernet Switch HWS Location Server Intranet Hi. Path © Siemens Ce. BIT 2005 27

Wireless LAN Mobility Management with Hi. Path WLAN Server Our Solution / Your Benefit Our Solution Your Benefit § Vendor Independent Solution Works with existing infrastructure § No Roaming Limits § Fast Handover User can roam across subnet boarders without loss of connection or re-authentication § with fast handover across IP Subnets § No Dependencies on vendor specific access points § Best suited for Voice over WLAN § Location information End devices can be located via Access Points § Improved WLAN Bandwidth through optional reduction of multicast messages § Security Supports VPN, limits client-to-client attacks § Enhanced Security versus client-to-client attacks § Easy to integrate Simple and cost-efficient integration with existing infrastructure © Siemens Ce. BIT 2005 28

Scalable Solutions Identical Services in all Branches § Scalable infrastructure fits all requirements § Centralized network control and management (remote) § Centralized security and user group specific policies § Seamless mobility for data applications and voice services Branches, Buildings C – Wireless Controller M – Management AP – Access Point APs Available L 2 Switche Large Campus and Areas Available L 2 Switche WAN Router Telephone Gateway C Router Office, at Home WAN Network AP WAN Router APs Telephone Gateway C+M © Siemens Ce. BIT 2005 29