Information Technology and Procedures Division Officer Trainee

Information Technology and Procedures Division Officer Trainee

Background of Hang Seng Bank Background of. Hang Seng Bank 1933 Hang Seng Ngan Ho Over 75 Years Hang Seng Index Pioneer in operating branches in MTR station

We have 91 Branches 52 MTR Station Office 10 Automated Banking Centre 8000 Staff Serving more than 1/3 Hong Kong Population

Our Business n. Retail Banking n. Insurance Group n. Investment Services n. Private Banking n. Business Banking n. Commercial Banking n. Corporate Banking n. Treasury n. China Business

Achievement 2007 Interim result Earning per share +43. 2% 4. 64 3. 24 1 H 1 H HK$ 06 07

Achievement 2007 Interim result Attributable Profit +43. 2% 8, 867 6, 190 1 H 1 H HK$ Mn 06 07

Achievement 2007 Interim result Operating profit +22. 4% 7, 773 6, 353 1 H 1 H HK$ Mn 06 07

Information Technology & Procedures Division E-Banking IT Planning & Finance IT Security & Technology Risk Management Systems Implementation and Procedures EDP Development EDP Operations

E-Banking • • • Define and develop e-enabled solutions Drive the online sales Monitor functions and services delivered through e-channels

IT Planning and Finance • • IT recruitment IT training Management reporting Cost management

IT Security and Technology Risk Management • • Implement the Group IT Security policies and standards Exploit IT security techniques

EDP Operations • • Computer services Communication networking Cable services Purchasing

Systems Implementation and Procedures • • Internal consultancy services – Operations research – Process re-engineering – Fraud prevention, investigation and control Coordination between business units and IT

EDP Development • • Provide quality information technology services Identify and develop IT systems based on evolving technology

Officer Trainee Mission: – Customer Services – Quality – Productivity

Officer Trainee Career Opportunities: 1. EDP Development – IT Officer Duties – Programming – System documentation – System analysis & design – System testing – Problem diagnosis – Post implementation support 2. Systems Implementation & Procedures – Project Officer Duties – Operations efficiency enhancements – Business process analysis/review – Productivity improvement – Projects/Systems implementation

Officer Trainee Career Path: 1. EDP Development – IT Officer IT Developer 2. Sr. SA / Asst. IT Project Manager / IT Development Manager, IT Development & Consulting Systems Implementation & Procedures – Project Officer Senior Project Officer / Asst. Project Manager, Systems Implementation & Procedures

Officer Trainee Selection Process: – Aptitude Test – Written Test – Panel Interview – Group Exercise

Training & Development Programme Orientation (2 weeks) Bank product knowledge Technical skill Self-improvement skill Interpersonal skill

Remuneration Package Monthly income $14, 730 pm 18 days annual leave Variable bonus Low interest mortgage loan (P - 4. 5%, min 2%) Retirement benefits scheme in the first year, you can borrow Even nearly 2 MM (repayment as 50% of his Medical benefits salary) and own a house!

Sharing from Manager and staff

Johnny Hui System Analyst Major Subject studied at University : Information Engineering Major Projects Involved and Achievements in Hang Seng: • Personal Internet Banking (P 2 G) • Mobile Trading

Francis Lee Senior IT Development & Consulting Manager Major Subject studied at University : Physics (Minor : Computer Science) Major Projects Involved and Achievements in Hang Seng: • Treasury • Hang Seng Index • Hang Seng (China)

Officer Trainee Application: – e-Application form available at www. hangseng. com – Application Period: 8 January – 6 February 2008

Questions & Answers

Disclaimer: The information contained in this document is intended only for use during the presentation and should not be disseminated or distributed to parties outside the presentation. Hang Seng Bank accepts no liability whatsoever with respect to the use of this document or its content.