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Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting, July 3 rd , 2006 in Espoo Dr. Ulf-Daniel Ehlers, University of Duisburg-Essen, Germany ulf. [email protected] uni-essen. de Supported by the European Commission

Information Systems for Production and Operations Management TRIANGLE European Quality Observatory • Results of Information Systems for Production and Operations Management TRIANGLE European Quality Observatory • Results of different “tangability” Repository for Quality Strategies • Representing the Diversity (European, sectoral, quality) • Create a forum for quality • Valorisation of results • Cycle: Awareness, structuring, aggregation, valorisation SEEQUEL SEEL Guide for Quality Development Award for E-Learning Regions [email protected] info : : : University of Duisburg-Essen - Slide 2

Information Systems for Production and Operations Management Project Mission 4 Contribute to the quality Information Systems for Production and Operations Management Project Mission 4 Contribute to the quality of e-learning in Europe by building a sustainable environment that can express leadership in this field 4 Promote the European diversity of quality approaches and services in the field of learning, education and training 4 Connect results and concepts on European elearning quality developed in three successful projects 4 Broaden the discussion and discourse on ELearning quality 4 Provide a sustainable infrastructure as a single entry point for E-Learning quality. [email protected] info : : : University of Duisburg-Essen - Slide 3

Information Systems for Production and Operations Management House of Quality University Duisburg. Essen, Germany Information Systems for Production and Operations Management House of Quality University Duisburg. Essen, Germany MENON Network, Belgium European School. Net, Belgium European Foundation for Quality in E-Learning SIG 1 SIG 2 SIG 3 Foundation Members EIFe. L, France FIM-New. Learning, Germany Quality Mark University Reading, UK SIG 4 SIG 5 SIG n Quality Portal EFQUEL Founding Members Networks: EUROPACE, EENet, EDEN, EFMD, EIFe. L, EKMA, European Schoolnet, MENON Network Triangle Institutions, Organisations: University of Duisburg-Essen Project (coordintar of TRIANGLE), FIM-New. Learning (DE), University of Granada (ES), Q-Plan (GR), ISFOL, (IT), University of Reading (UK), Regione Toscana, AUSL N° 6 Livorno (IT), Swedish Agency for Flexible Learning (SE), Scienter (IT), and the Universitat Oberta de Catalunya (ES) [email protected] info : : : University of Duisburg-Essen - Slide 5

Information Systems for Production and Operations Management The European Foundation for Quality in E-Learning Information Systems for Production and Operations Management The European Foundation for Quality in E-Learning Current Situation § Legally established in June 2005 Next Steps ØEuropean Foundation for Quality in E-Learning §Ø 40 new members by end of 2006 in E-Learning European Federation for Quality Challenges § 10 institutional agreements: governance structures cooperation and liaison, § Entities are interlinked through Currently: service provision ØFederation is membership body § Membershipcolleges management: Resource intense §ØSet up of comprehensive management structures and an Structured into. Coordination of SIGs § Animation/ efficient secretariat elect Bo. D of Foundation ØFederation members funded project § today: 46 Members from 17 countries ØSustainability of a Set up of Secretariat § Status Build continuous process § Structure: § Further national constituencies (Germany) § Working § Special Interest Groups (SIG) Berlin, DEC 2006 Development of business model §Ø„Innovation for Quality“ Conference infor quality services 11 § § § Theme: Quality for Learners Ø 5 Future: Working Groups (WG) potential § (Further) Workshops “Innovation for Quality” Conference in Berlin, Germany in § Implement business model 23 countries ØVienna December 2005: 150 delegates from not as competitive actor § Position as complementary and ØHelsinki France Multipoint: members for Italy, ØBarcelona Revenue: Membership, Service Provision, Donation, ØBerlin Conferences, Projects ØParis [email protected] info : : : University of Duisburg-Essen - Slide 6 ØKarlsruhe, …

Information Systems for Production and Operations Management The European Quality Service Portal Current Situation Information Systems for Production and Operations Management The European Quality Service Portal Current Situation § Portal launch @ EDEN Conference 2005 in Helsinki Next Steps § http: //www. qualityfoundation. org § Community Revitalisation § ~250 portal users Challenges ØMembership System, Federation of services: § Content Management Currently: Culture (currently: UNESCO/ EFQUEL ØDiscussion Single Sign On (SSO)services is not only a technical but also an §discussion) of Federation § Integration of Services organisation linkage §ØBuilding Qualitypedia involving trusted partnerships European Quality Observatory: Quality to work with § Provideof further services structures for communities Strategies §ØIntegration News & Events Content § Provision of Service ØQuality service ØRSS Feed (tech) database ØMembers Competence Corner ØCommunity Environment: European Quality Forum Future: Ø 1. European RSS Feed on Quality in E-Learning (150 Create added value services § Users) §ØFurther federation. Qualitypedia with other portals Wiki-Application: revenue creation of Foundation § Contribute. Publications to §ØFurther development of News Services Specials and ØLinks ØMailing Lists: [email protected] (289 members), [email protected] (~55 members) [email protected] info : : : University of Duisburg-Essen - Slide 7

Information Systems for Production and Operations Management The European Quality Mark Current Situation § Information Systems for Production and Operations Management The European Quality Mark Current Situation § Distinction between process/ strategy and content § Analysis of existing QM and creation of QM Next Steps § § E-quality: Development on consensus of. Group for EFQUEL hosts creation of EQM: Working e-quality Challenges (transformation of group EQM as consensus learning through ICT) as transversal Currently: basic concept for quality service portfolio: § EQM is portfolio of EQM services: process rather than in the § E-quality and intelligent organisation Challenge lies in 1) Greenpaper (Service the consensus Ø content § Ø Scenario for Higher Education and Training service Governments/ institutions: Develop consultancy § Providers. EFQUEL as complementary agreements Position portfolio for institutional and governmentalactor and not as competitor to existing QM: EFQM as consensus forum to (Service 3) Ø Service-agreements. EQM governments and/or create a vision of a with § De-Sectoralisation/ Europeanisation: Initiate network and § institutions for quality developmentand perspectives in To address the diversity of(Service and 5) consensus with QMe-learning policy 4 and providers actors implementation portfolios common service Ø Europeanisation of national QM Ø Future: De-sectoralise successful certification/accreditation § systems Productisation and valorisation of EQM service portfolio [email protected] info : : : University of Duisburg-Essen - Slide 8

Information Systems for Production and Operations Management Thank you for your interest! Sign up Information Systems for Production and Operations Management Thank you for your interest! Sign up for quality http: //www. qualityfoundation. org [email protected] org Contact us Dr. Ulf-Daniel Ehlers ulf. [email protected] uni-essen. de [email protected] info : : : University of Duisburg-Essen - Slide 10