Information Systems for Production and Operations Management TRIANGLE

Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting, July 3 rd , 2006 in Espoo Dr. Ulf-Daniel Ehlers, University of Duisburg-Essen, Germany ulf. ehlers@icb. uni-essen. de Supported by the European Commission

Information Systems for Production and Operations Management TRIANGLE European Quality Observatory • Results of different “tangability” Repository for Quality Strategies • Representing the Diversity (European, sectoral, quality) • Create a forum for quality • Valorisation of results • Cycle: Awareness, structuring, aggregation, valorisation SEEQUEL SEEL Guide for Quality Development Award for E-Learning Regions info@eqo. info : : : University of Duisburg-Essen - Slide 2

Information Systems for Production and Operations Management Project Mission 4 Contribute to the quality of e-learning in Europe by building a sustainable environment that can express leadership in this field 4 Promote the European diversity of quality approaches and services in the field of learning, education and training 4 Connect results and concepts on European elearning quality developed in three successful projects 4 Broaden the discussion and discourse on ELearning quality 4 Provide a sustainable infrastructure as a single entry point for E-Learning quality. info@eqo. info : : : University of Duisburg-Essen - Slide 3

Information Systems for Production and Operations Management House of Quality University Duisburg. Essen, Germany MENON Network, Belgium European School. Net, Belgium European Foundation for Quality in E-Learning SIG 1 SIG 2 SIG 3 Foundation Members EIFe. L, France FIM-New. Learning, Germany Quality Mark University Reading, UK SIG 4 SIG 5 SIG n Quality Portal EFQUEL Founding Members Networks: EUROPACE, EENet, EDEN, EFMD, EIFe. L, EKMA, European Schoolnet, MENON Network Triangle Institutions, Organisations: University of Duisburg-Essen Project (coordintar of TRIANGLE), FIM-New. Learning (DE), University of Granada (ES), Q-Plan (GR), ISFOL, (IT), University of Reading (UK), Regione Toscana, AUSL N° 6 Livorno (IT), Swedish Agency for Flexible Learning (SE), Scienter (IT), and the Universitat Oberta de Catalunya (ES) info@eqo. info : : : University of Duisburg-Essen - Slide 5

Information Systems for Production and Operations Management The European Foundation for Quality in E-Learning Current Situation § Legally established in June 2005 Next Steps ØEuropean Foundation for Quality in E-Learning §Ø 40 new members by end of 2006 in E-Learning European Federation for Quality Challenges § 10 institutional agreements: governance structures cooperation and liaison, § Entities are interlinked through Currently: service provision ØFederation is membership body § Membershipcolleges management: Resource intense §ØSet up of comprehensive management structures and an Structured into. Coordination of SIGs § Animation/ efficient secretariat elect Bo. D of Foundation ØFederation members funded project § today: 46 Members from 17 countries ØSustainability of a Set up of Secretariat § Status Build continuous process § Structure: § Further national constituencies (Germany) § Working § Special Interest Groups (SIG) Berlin, DEC 2006 Development of business model §Ø„Innovation for Quality“ Conference infor quality services 11 § § § Theme: Quality for Learners Ø 5 Future: Working Groups (WG) potential § (Further) Workshops “Innovation for Quality” Conference in Berlin, Germany in § Implement business model 23 countries ØVienna December 2005: 150 delegates from not as competitive actor § Position as complementary and ØHelsinki France Multipoint: members for Italy, ØBarcelona Revenue: Membership, Service Provision, Donation, ØBerlin Conferences, Projects ØParis info@eqo. info : : : University of Duisburg-Essen - Slide 6 ØKarlsruhe, …

Information Systems for Production and Operations Management The European Quality Service Portal Current Situation § Portal launch @ EDEN Conference 2005 in Helsinki Next Steps § http: //www. qualityfoundation. org § Community Revitalisation § ~250 portal users Challenges ØMembership System, Federation of services: § Content Management Currently: Culture (currently: UNESCO/ EFQUEL ØDiscussion Single Sign On (SSO)services is not only a technical but also an §discussion) of Federation § Integration of Services organisation linkage §ØBuilding Qualitypedia involving trusted partnerships European Quality Observatory: Quality to work with § Provideof further services structures for communities Strategies §ØIntegration News & Events Content § Provision of Service ØQuality service ØRSS Feed (tech) database ØMembers Competence Corner ØCommunity Environment: European Quality Forum Future: Ø 1. European RSS Feed on Quality in E-Learning (150 Create added value services § Users) §ØFurther federation. Qualitypedia with other portals Wiki-Application: revenue creation of Foundation § Contribute. Publications to §ØFurther development of News Services Specials and ØLinks ØMailing Lists: Quality-Dialogue@ (289 members), Qualitfoundation@ (~55 members) info@eqo. info : : : University of Duisburg-Essen - Slide 7

Information Systems for Production and Operations Management The European Quality Mark Current Situation § Distinction between process/ strategy and content § Analysis of existing QM and creation of QM Next Steps § § E-quality: Development on consensus of. Group for EFQUEL hosts creation of EQM: Working e-quality Challenges (transformation of group EQM as consensus learning through ICT) as transversal Currently: basic concept for quality service portfolio: § EQM is portfolio of EQM services: process rather than in the § E-quality and intelligent organisation Challenge lies in 1) Greenpaper (Service the consensus Ø content § Ø Scenario for Higher Education and Training service Governments/ institutions: Develop consultancy § Providers. EFQUEL as complementary agreements Position portfolio for institutional and governmentalactor and not as competitor to existing QM: EFQM as consensus forum to (Service 3) Ø Service-agreements. EQM governments and/or create a vision of a with § De-Sectoralisation/ Europeanisation: Initiate network and § institutions for quality developmentand perspectives in To address the diversity of(Service and 5) consensus with QMe-learning policy 4 and providers actors implementation portfolios common service Ø Europeanisation of national QM Ø Future: De-sectoralise successful certification/accreditation § systems Productisation and valorisation of EQM service portfolio info@eqo. info : : : University of Duisburg-Essen - Slide 8

Information Systems for Production and Operations Management Thank you for your interest! Sign up for quality http: //www. qualityfoundation. org info@qualityfoundation. org Contact us Dr. Ulf-Daniel Ehlers ulf. ehlers@icb. uni-essen. de info@eqo. info : : : University of Duisburg-Essen - Slide 10