Infor XA COM_NET 2 Lexel Corporation

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Infor XA COM_NET 2 © Lexel Corporation

Agenda: Ü Overview Ü Features of COM_Net 2 Ü COM_Net 2 Architecture Ü Additional Applications Ü Benefits and Justification

COM_NET 2 is. . . Ü Real-time Sell-Side e. Business Application ð Order/Shipment Status èCarrier Links ð Item information èCatalog èPricing èAvailability ð Order/Quote Entry ð Salesrep Support ð Multi-Language/Multi-Currency ð Wireless

Why COM_Net 2? Ü Bolt-in Solution for Infor XA ð Secure ð Supported ð Integrated ð Real-Time ð No “Tinkering” ð Fast Time-To-Market Ü Be on the Internet tomorrow!

Features of COM_Net 2 Ü Electronic Product Catalog ð Search by Item/Description/Foreign Description ð Display Item Data èInventory èPrice èGraphics èAdditional Links ð Add Directly to Cart © Lexel Corporation

Features of COM_Net 2 Multiple Catalogs ð Different “look and feel” by Customer èLanguage èType of Customer ð Supports Different Items for Different Customers Ü Optional Advanced Cataloging Ü © Lexel Corporation

Features of COM_Net 2 Ü Order/Quote Entry (Browse/Buy) ð Browse Product Catalog ð Enter Customer Item, Industry Item, Item ð Search by Item Number or Description ð Supports èKits èSubstitutes ð COM pricing logic © Lexel Corporation

Features of COM_Net 2 Ü Order/Quote Entry (Browse/Buy) ð Validate order quantity against inventory ð Available to Promise ð Override Ship-to/Price ð “Speed Entry” ð Order Upload èXML èCSV ð e. Mail Order Confirmation © Lexel Corporation

Features of COM_Net 2 Ü Features and Option Support ð Simple Configurator ð Real-time Pricing ð Transfers Config (“S” Number) to COM © Lexel Corporation

Features of COM_Net 2 Ü Order/Shipment Status ð ALL COM Orders! èCOM èCSM èEDI èCOM_Net 2 ð “Where’s My Stuff” ð Open, Backorder, Completed Orders ð Quotations ð Credit Memos ð Standing Orders ð Link to Carrier Tracking data (UPS, Fedex, etc) © Lexel Corporation

Features of COM_Net 2 Ü Easily Copy Orders From: ð Open Orders ð Closed Orders ð Suspended Orders ð Standing Orders Ü Re-prices Orders with Current Pricing Ü All or Selected Items Ü All Orders ð COM/CSM ð EDI ð COM_Net 2 © Lexel Corporation

Features of COM_Net 2 Ü Salesrep Support ð Enables salesreps to èEnter/Price orders for customers èView their customers’ order status ð Switch between their customers ð Access with Wireless Devices è Blackberry è Treo è Phone/PDA © Lexel Corporation

Features of COM_Net 2 Ü User Administration ð Define functions a user can access èOrder Status èOrder Entry èBrowse Product Catalog ð Define the capabilities within each function èOverride Price èView Inventory èView Available to Promise

Features of COM_Net 2 Ü User Administration ð Customer User Management èTemplates by Customer èAllow Customers to Add Their Own Users based on Template èReduces YOUR Maintenance Effort ð “Forgot your Password? ” Support

Features of COM_Net 2 Ü Print Capabilities ð Order Lists ð Orders Ü Optionally add links to other sites/web pages Ü Order Download ð XML Format Ü Host Status ð Current Activity by Logged on user ð Email Notification of System Problems Ü B 2 B Credit Card Support ð Known Customer in CUSMAS © Lexel Corporation

COM_Net 2 Chat!© Ü Allows Customer to talk live to Support! Ü One on One Ü Group Chat Ü Logging © Lexel Corporation

COM_Net 2 Architecture

COM_Net 2 Architecture Ü High Performance Thin Client HTML Interface ð XML ð XSL Ü Java Support NOT REQUIRED on Customer’s Browser ð Security ð Compatibility Ü Wireless PDA Support © Lexel Corporation

COM_Net 2 Architecture WIN NT/2 K Wireless HTML WWW Browser Client XML/XSL XML Processor C O M _ N E T 2 XSL Security © Lexel Corporation AS/400/i. Series G a t e w a y XA Logic

COM_Net 2 Architecture Ü Connect to up to 3 ð AS/400/i. Series ð Environments Ü Excellent Performance ð Each user does not require an AS/400/i. Series session! ð NT brokers requests to a pool of AS/400/i. Series sessions © Lexel Corporation

COM_Net 2 Architecture WIN NT /2 K WIN NT/2 K C O M _ N E T 2 XA AS/400 AS 400 1 1 XA AS/400 2 XA © Lexel Corporation AS/400 3

Flexible Architecture Ü Easily Customized Ü Make it look the way you want! Ü No Third-Party Tool to Buy or Learn ð Industry Standard XSL Style Sheets è Graphics è Colors è Additional Links è Fonts è Move/hide fields è Translation © Lexel Corporation

COM_NET 2 Advanced Applications Provided by Lexel Corporation © Lexel Corporation

COM_Net 2 Advanced Catalog ð Advanced Hierarchical Catalog ð Multiple Catalogs ð Guided Selling ð Suggestive Selling or “Upsell” Support ð Order from Graphic capability ð Uses ALL COM_Net 2/COM Business logic © Lexel Corporation

Advanced Catalog Ü Advanced Hierarchical Catalog Ü Catalog Structure ð Not related to “Product Structure” ð Eases User Navigation ð Lead Customers to the correct item © Lexel Corporation

Catalog Structure Navigation Items • Accessories • Alternates • Parts Orderable Items © Lexel Corporation

Advanced Catalog Ü Extensive Searching ð One Search Entry èString Searches… à Item Number à Item Description à Search Argument à Mfg Part Number à Industry Part Number à Competitor’s Part Number © Lexel Corporation

Advanced Catalog ð Flexible Order/Item Activities èAccessories or “Upsell” Support à Assign items to an orderable item à Window pops up and suggests ordering à Increase Order Value! à Accessories à Spare Parts © Lexel Corporation

Advanced Catalog èAlternates/Substitutes à Display Items with similar characteristics à From MAPICS COM/CSM à COM_Net 2 èOrderable Item Support à Item Number ordered may be different than Item requested à Obsolete Items à Replacement Items © Lexel Corporation

Order from Graphics Ü Ü Ü Allows ordering from any Drawing or Graphic! Native Graphic Zoom Function Point and click on an object ð Position to parts list in another frame Prompts for Quantity Load the COM_Net 2 Shopping Cart! Easy to implement! © Lexel Corporation

SPY_Net Click Stream Navigation Ü Captures Catalog Navigation ð Updates Database Ü Data on what the customer DID NOT BUY! Ü Data Mining Opportunity Ü © Lexel Corporation

Business to Consumer B 2 C Ü Advanced Catalog B 2 C Support ð Anonymous Catalog ð Allows Browsing/Shopping ð Forces Identification at Checkout èRegister èLogin Ü API’s allow you to Interface to: ð Your Credit Card Clearing House ð Your Sales Tax Program ð Your Freight Calculation Program © Lexel Corporation

COM_Net 2’s XML Portal Ü Web Services (SOAP) ð Bi-Directional XML Portal ð Interface to any XML enabled system ð Receive Orders ð Item èPricing èAvailability © Lexel Corporation

COM_Net 2’s Static Catalog Ü Allow for Stand Alone Capabilities ð Create CD with Advanced Catalog Data ð No need to be connected to Internet è Can view products © Lexel Corporation

COM_Net 2 Development Kit Ü Use CDK to create your own applications using the COM_Net 2 Engine! ð Other Infor XA (MAPICS) Data ð Any Non-Infor XA AS/400/i. Series Data © Lexel Corporation

Benefits - Increase Sales Ü Increase Sales ð Win new business èCustomers love the service èExtends market coverage - i. e. . time zones ð More revenue è“Surfing”, more line items per order èFleetwood Folding Trailers 24. 99/month subscription fee! è“Upsell” items

Enhance Customer Service Ü 7 day, 24 hour service ð Runs during MAPICS Backup! ð No Training Required Ü No Time-zone constraints Ü Reduces Customer paperwork

Benefits ð Reduce Costs èReduced Order Cost èReduced Wrong Order Cost èReduced Catalog Cost èReduced Inbound Phone Inquiries ð Increased Sales èSurfing èNew Markets

COM_Net 2 Benefits: Fleetwood Folding Trailers “ COM_Net 2 enabled us to immediately improve customer service significantly without adding headcount, and will allow us to eventually reduce our data entry clerical staff by 50%. ” “It was practically a “plug-and-play solution. Right out of the box we had an integrated order inquiry an order entry system with item availability checking, substitute part number availability, and easier comment entry than MAPICS’ COM. ” Dale Gindlesperger, Fleetwood Folding Trailers © Lexel Corporation

More Praise… “I am getting over ONE THOUSAND distributor log-ins per week. They are ordering parts and checking status. All I know is everyone is happy and my system doesn’t feel it a bit!” “My biggest customer demanded I do e. Business. I ordered COM_Net 2 on a Monday. By that Wednesday it was installed and operational. It is unbelievable!” © Lexel Corporation