
1c704c2b88c599960968faf59284ce33.ppt
- Количество слайдов: 32
Industry Updates Sarawak Timber Industry Development Corporation (STIDC) February 2011
Overview National Single Window Attachment Module System Enhancement Customer Survey Online Form
About National Single Window
Background Information The Government of Malaysia has appointed Dagang Net Technologies Sdn Bhd to DESIGN, DEVELOP, MANAGE and OPERATE the National Single Window Five (5) years contract period effective 25 th September 2009
National Single Window Services
National Single Window Services Improve and Complement existing E-Commerce services ASW Gateway Hosting NSW-ASW Integration e. Payment e. Permit e. Manifest e. PCO Re-usability of Data Single Sign-On e. Declare Online Status Tracking Now Before On-Line Status Tracking e. Declare e. Payment e. Permit e. Manifest
National Single Window Page URL http: //www. awareness. nswtf. go v. my/
5 e. e. Permit Implementation Status -Sarawak No Permit Issuing Agency Remarks 1 Jabatan Perhutanan System development completed (Pilot in February 2011) 2 Jabatan Perkhidmatan Veterinar System development completed (expected to rollout in April 2011) 3 Jabatan Pertanian (Bahagian Kuarantin Tumbuhan) System development in process (expected to rollout in May 2011)
STIDC e. Permit Attachment Module
Attachment Online Module Objectives: • This module is developed to improve and enhance the service delivery. • To create attachment for supporting document to be attached online when trader apply permit. Purposes: • To help improve the quality of services in terms of: - Approval Processing time - Reduce Cost - Faster Business turn-around
Hardware & Software Requirement No. Item Scanner Machine 1. 2. PDF Purpose Documents Scanning PDF software documents converter (free download from Internet)
Attachment Online Module Sample Screen for Traders’ Attachment by products based
Attachment Online Module Sample Screen for Traders’ Attachment
Attachment Online Module Search and uploading the attachment (pdf) file
Attachment Online Module Please save your documents as a PDF file format prior to attachment.
Attachment Online Module Sample of. pdf file format
Attachment Online Module Uploaded pdf file into attachment
Attachment Online Module Attaching the file into application
Attachment Online Module Sample Screen for Traders’ Attachment
Attachment Online Module Legal Declaration : Sample Screen for Traders’ Attachment
Attachment Online Module Note: Trader Remarks column will be used to notify STIDC for multiple use of attachment documents (eg: sawn timber with more than 3 species, while the system allowed maximum 3 species only. )
Attachment Online Module Implementation Plan: Pilot 1 st Jan 2011
STIDC Additional system Enhancement
e. Permit – Additional Enhancement 4 digit code – all application will use 4 digit code starting from 1 st Jan 2011 Changes in Physical Inspection approach. - Two (2) new mandatory column will be added: A. Container No B. Mark No/Seal No
e. Permit – Additional Enhancement - Another two(2) new fields will be displayed if trader key-in Container No column: A. Place of Inspection B. Date of Inspection Proposed Inspection Place Proposed Inspection Date * *
STIDC Customer Survey Online Form
Customer Survey Online Form Objectives: • This survey is conducted to gather feedbacks concerning services in relation to application for Export and Import Licenses in complying with the requirement of ISO 9001: 2008. Purposes: • To help STIDC to improve and enhance the quality of services for customer’s satisfaction. • To help DNT to improve and enhance the quality of system services for customer’s satisfaction.
Customer Survey Online Form • The survey will be divided into three (3) category of user: 1. First time user 2. User with Less than five (5) transactions 3. User with More than five (5) transactions
Customer Survey Online Form Sample Screen for Customer Survey Online
Customer Survey Online Form Screen for Customer Survey Questionaires
Customer Survey Online Form Implementation Plan: Live 15 th August 2010
Thank You …
1c704c2b88c599960968faf59284ce33.ppt