IMST 27 January 2017 INDEX 1 2

IMST 27 January 2017

INDEX 1. 2. 3. 4. 5. 6. 7. ICT Infrastructure-Gauteng Broadband Network (GBN) Microsoft Office 365 Licensing Telkom Cloud Future/Planned Applications NDSD & GDSD Department’s Roll out Plan Organizational and Personnel Implications Financial Implications

ICT INFRASTRUCTURE-Gauteng Broadband Network (GBN) • The Gauteng City Region (GCR) took a decision to roll-out the broadband network in the entire province in a phased manner. • Total GDSD Sites= 82 • Sites Migrated to GBN =62: 43 sites migrated to GBN permanently and 10 sites migrated on temporary solution • Sites in Progress=15 • Sites outstanding=5

ICT INFRASTRUCTURE-Gauteng Broadband Network (GBN) CHALLENGES WITH GBN ROLL –OUT • Sites that are connected to Access Point Network (APN/VSAT) which are a temporary connectivity solution. There is poor access to the network in these sites especially where there are more than 10 users resulting in the inability to access systems at simultaneous log on when performing their respective daily functions e. g. SAP Social Care (Supatsela), SAP-SRM, BAS, PERSAL etc. • Some sites cannot be connected as they are awaiting approval of way-leaves from Municipalities and ICASA issuing of licenses (mainly in Tshwane Metro) • Relocations of sites after migration to GBN due to slow finalization of lease agreements (Departmental – DID challenge)

ICT INFRASTRUCTURE FINANCIAL IMPLICATIONS Estimated GBN Implementation internal costs 2017/2018 GOODS AND SERVICES CAPITAL ASSETS Procurement of new and replacement switches Total Capital Assets TELECOM EQUIPM - NETWORK LAN CISCO 24 port POE CISCO 48 port POE CISCO Wi-Fi Access Points QUANTITY COST 10 25 18 66, 000 88, 000 64, 000 TOTAL COST 660, 000 2, 200, 000 1, 152, 000 4, 012, 000

STATUS ON MICROSOFT LICENSING • The Department has participated in the Microsoft Office 365 Enterprise Agreement that has been entered into with SITA through E-Government Department with effect from April 2016 ending during 2018/2019 Financial Year. • The respective departments had outcry regarding the huge cost escalations encountered through the new M/S Enterprise Agreement. • The Departments were given a window period to submit their revised list of products and services for submission to SITA and Microsoft for services to be consumed from the Microsoft basket in the outer years of the Microsoft Enterprise Agreement (EA) taking into consideration affordability.

STATUS ON MICROSOFT LICENSING –Financial Implications Estimated Budget for Microsoft Office 365 costs:

STATUS ON MICROSOFT LICENSING Cont. Estimated Budget costs for Software Licences for the financial year 2017/2018 COST GOODS AND SERVICES Renewal of Annual Licenses Fees Total Goods & Services CAPITAL ASSETS Metrocapture Software & other required software TOTAL EXT COMP SERV: SFT LCN: OPS SYS 18, 700, 000 Microsoft SAP Assetware SSPS CIBECS Dragon ARCGIS ORGPlus Doc Tracker SOFTW& OTHER INTANGIBLE ASSETS 207, 527 59, 330 16, 866 254, 712 16, 313 127, 783 542, 616 1, 045, 000 20, 970, 147. 00 600, 000 21, 570, 147. 00

STATUS ON TELKOM CLOUD • The Cloud hosting entailed moving the department’s entire physical server infrastructure into a virtual environment hosted at Telkom. • The Department is currently utilizing all the SAP-based applications including Finance, SRM, HR, the departmental specific Social Care Solution (Supatsela) together with the Metrofiler scanning solution and other transversal applications like BAS and Persal that were residing in Gauteng Department of Finance and were migrated to the Telkom Cloud. • Telkom conducted an assessment for the quotation on applications that reside within the Department; to inform costs that would be incurred by the Department for the remaining databases in this instance; the File Server, Assetware, GIS server, Arkeia Server for backups

STATUS ON TELKOM CLOUD Cont. Financial Implications TELKOM QUOTES Pricing Old Pricing (09 Dec 2013) Revised Pricing (02 Sep 2015) Monthly Cost R 220 365. 00 R 192 595. 68 Annual Cost R 2 644 380. 00 R 2 311 148. 16 MTEF Period R 7 933 140. 00 R 6 933 444. 48 5 Years Costing R 13 221 900. 00 R 11 555 740. 80 DEPARTMENTAL OWN HOSTING MANAGED HOSTING R 3, 723, 498. 94 DISASTER RECOVERY R 1, 638, 000. 41 TOTAL COST R 5, 361, 499. 36 Once off

FUTURE/PLANNED APPLICATIONS • Upgrade to SAP CRM 7 -It is Enterprise Resource Planning solution that is web enable and also has the mobility functionality. • Open text ECM- is a solution which has the ability to manage the department’s records from inception to retirement and it also has an automated workflow to assist with delegations with regards to routing documents and approvals. • M&E- Is a solution has the capability of automated workflow and also has built-in escalation rules. The solution has the ability to capture department’s objective including strategic objectives and have the ability to track them and also attach relevant evidence linked to the specific objectives. • ITSM- A formal incident and problem management solution should be developed and implemented to ensure availability of systems to users.

FUTURE/PLANNED APPLICATIONS Cont. • Smart Pen Solution- Is a solution that has the capability to automate all the departments’ forms and allow DSD officials to capture the data onsite when they visit a client. The user also needs to have a dotted paper which resembles the normal paper. It also has the ability to transmit data live as the user is writing. • ESS-PMDS—Is an automated solution which will allow contracting from level 1 to 12 to be done onto the solution. • Project Management—Is a solution which will be able to capture all the department’s project and track it through out and have warning alerts • Executive Reporting Solution—Is a solution which will be able to give executive to be able to track action plans and task assigned to officials with return dates and will also have an automated workflow.

FUTURE/PLANNED APPLICATIONS By National Department • National Social Protection Information Systems—It is an integrated solution which will be able to track a child from birth until the child finishes university • NISIS Upgrade—It is a profiling solution which will now include mikonzo have a flexible reporting tool and escalations • Upgrade of SOCPEN--- It is a solution that captures of children receiving grants

DEPARTMENT’S ROLL OUT PLAN • The SAP CRM 7 will be implemented in a phased approach to ensure the successful implantation given the magnitude of the project • The initial Opentext ECM implementation will be done by e-Gov • The M&E solution will be implemented by the office of the premier currently the provincial M&E committee has been busy collecting requirements. • The ITSM will be deployed by end of March 2017 • Smart. Pen solution is planned to be deployed in financial year 2018/19 • ESS-PMDS will be rolled out to department starting with Corporate Services on 01/04/2017 • E-Government and NDSD have been consulted to assist on technical matters and to approve the upgrade and plan integration to National Social Protection Information Systems

ORGANISATIONAL AND PERSONNEL IMPLICATIONS • The Department will utilize the Support Organization team for the high level development and first line and second line support for the all the deployed application within the Department. • The Department of E-Gov, ERP and BI team for the technical development on SAP CRM 7. • National ICT team for integration into National Social Protection Information System.

FINANCIAL IMPLICATIONS • Executive Reporting Solution (R 500 000) Proposed budget for 2018/19 • Smart Pen Solution(A Pen R 2500, R 5 a Paper) Proposed budget for 2017/18 • Project Management Solution (R 6 mil) Proposed budget for 2018/19 • M&E Solution budgeted by Premiers Office • ITSM (R 500 000) Budgeted for financial year 2016/17 • SAP CRM 7 and ECM (R 29. 9 Mil) Proposed budget for the MTEF period – Year 1 2017/18 (R 9. 6 Mil) – Year 2 2018/19 (R 10. 1 Mil) – Year 3 2019/20 (R 10. 2 Mil)

END Thank You