Improving Pathways to Student Success Student Equity and

Improving Pathways to Student Success Student Equity and Student Success Updates Spring 2017 Student Services Mission: To provide a system of support services that enhances student success and achievement of educational goals.

Meeting Agenda 1. 2. 3. 4. Student Success and Equity-Grounded Theory 2014/15 Student Services Goals 2017/18 Student Services Goals Update on SSSP and SEP Interventions 2

Student Services fully ALIGNED to focus on PATHWAYS to Student Success www. completionbydesign. org/

SSSP vs SEP SSSP Funds MUST be used for core MATRICULATION functions: 1. New Student Orientation (Priority Registration) 2. Assessment (On and Off Campus; Assessment Preparation) 3. Counseling/Advising (Requiring students to declare a major or certificate program early) 4. Career and Educational Planning (Degree/Certificate Completion/Graduation) 5. Following up with students who are on academic probation/dismissal 6. Professional Development 7. Increase from $1. 5 million-$3. 5 million (SSSP 1: 1 Match w/ General Fund) Student Equity Funds: Committed to increasing student success and access among Disproportionate Groups: African Americans, Hispanics/Latinos, Foster Youth, AB 540 students, Veterans, Categorical Programs, first generation college students, and males. Budget Increase from $622, 000 to $1. 4 million This is NOT Permanent Funding = Categorical Cannot be used to offset General Fund (Supplanting) Integration of BSI, SSSP and SEP-New Plan Due Dec 2017

Student Equity Interventions Student Services Advising Centers on Campus • Welcome Center • Financial Aid Computer Lab • Dreamers Resource Center • The Huddle for Athletic Advising • Guardian Scholars Program • First Year Experience Program • Veterans Resource Center Intrusive Counseling Outreach: to feeder high schools and middle schools. First Year Experience Program: w/2 cohorts: Males and Foster Youth, Veterans, and General Population. Student Equity Conferences: Dreamers, Guardian Scholars, Senior Day Conference, and Student Leadership. Summer Bridge Programs: focus on Math, English and Student Support Services. Programs Supplemental Instruction and Support: FYE, Valley-Bound, Puente, Tumaini, Dreamers, and Guardian Scholars. Student Ambassadors Program: peer-peer advising and outreach to our targeted populations.

2014/15 Student Services Goals 1. Have a Successful Accreditation Visit 2. Student Services is Fully Staffed-No Interims 3. Fully Implement the Student Success Act and Student Equity Plan 4. Increase Opportunities for Professional Development and Career Advancement 5. Increase Follow-Up Services for Students 6. Student Services Support Centers on Campus 6 7. Improve Pathways to Student Success

Student Services is Fully Staffed The total hires between 2014 -16: 41 positions Classified: 15 Faculty: 20 Managers: 6 Promotions: 12 positions – 10 Classified – 2 Faculty v Approximately half of employees are new less than 2 years v Takes approximately 6 months to hire 7

Student Success Act and Student Equity Plan implementation The College has successfully submitted and implemented the SEP and SSSP plans. SSSP $3. 5 million SEP $1. 4 million (Support of the Student Success Center, SIs, Reading, Basic Skills, RTVF, and the Writing Center) • Sending faculty and staff to conferences such as HACU, A 2 MEND, FYE New Orleans and Atlanta • Student Services offices closing early on Friday’s to allow time for staff development meetings. • Departments attending Region 9 meetings (EOPS, and Admissions & Records). • Two Career Pathway Workshops provided for professional growth. • Guest speakers provided for Opening Day campus meetings. 8

Student Support (Re)Defined 1. Simplifying Routes of Entry for Students: Onsite Admissions & Offsite Classes at Feeder High Schools, Counselor Luncheons, New Student Welcome Day, Student Ambassadors, Welcome Center; Community Engagement 2. Linking Students to a Course of Study EARLY! (FYE-Learning Communities-Linked Courses-SDEV Courses-Workshops) 3. Strengthening the Transfer/Certificate Culture HBCU College Fair; HBCU College Tour; HACU; Second Cohort for Tumaini; Second Cohort for Puente; Additional Cohorts for FYE; Increase Campus Workshops; Higher a Career Counselor

Student Equity Report (2015 – 2016) Student Services Program Outreach CALWORKs FYE EOPS STAR Veterans Foster DRC DSPS Health Diversity Prof. Dev. Library Transfer Comm Percentage 15% 5% 31% 4% 4% 4% 5% 4% 1% 1% 7% 4% 3% 12% 2% Fund Amount $ 136, 500 $ 48, 286 $ 275, 197 $ 34, 286 $ 44, 286 $ 34, 286 $ 5, 000 $ 5, 100 $ 60, 000 $ 40, 000 $ 24, 819 $ 105, 000 $ 16, 000 Instruction Program Summer Bridge Learning COMPASS Supplemental Instruction WC Reading Plus Writing Center 30 laptops CTE Student Success Center Alpha Gamma Sigma State Convention Training and Workshops Percentage Fund Amount 1% $ 5, 000 22% $ 100, 194 2% $ 10, 000 8% $ 34, 000 2% $ 10, 000 10% $ 45, 000 2% $ 20, 000 22% $ 200, 000 1% $ 5, 000 4% $ 20, 000 $ 449, 194 $ 897, 330 10

Student Equity Goals Linked to SBVC’s Strategic Plan Goals and Objectives Student Equity Goals Increase by 5% the number of students from SBVC feeder high schools. Increase by 5% the number of students who earn a degree or certificate compared to the previous academic year. Increase by 5% the number of students who transfer to four-year colleges/universities. Increase student retention by 2%. Increase success rate by 2%. Increase by 2% the number of continuing students who enroll in sequential semester/term. Increase by 2% the number of continuing students who register on time. Increase by 5% the number of students who complete Financial Aid applications by the March 2 nd deadline. Strategic Initiative/ Objective Address by Student Equity Goal Access: Objective 1. 6. 3 Student Success: Objective 2. 5. 1. 1 Student Success: Objective 2. 5. 1. 2 Student Success: Objective 2. 5. 1. 1 Student Success: Objective 2. 5. 2 Student Success: Objective 2. 8. 4 Access: Objective 1. 5. 2

SBVCs Target Populations Group African-American Hispanic Male First Year Students Foster Youth ** Count 2, 223 10, 874 7, 435 2, 147 197 AB 540 Students Veterans ** 176 278 *Duplicated Head Counts **Mandated Groups

Disproportionate Impact: Gender and Ethnicity Disproportionate Impact Access Gender Basic Skills Progress Course Success Math Transfer Completions English Female Male X X Ethnicity X Asian X X Hispanic Native American X White X Multi-ethnicity X X X X African American X X X

Age, Disability, Economic Disadvantage, Foster Youth and Veteran Status Disproportionate Impact Access AB 540 Disabled Course Success Basic Skills Progress Math N/A English Transfer Completions X X Economically Disadvantaged Foster Youth X Veterans X X X

SBVC Equity Staffing Equity Funds Goal Objective(s) X Director of First Year Experience SSSP Funds A A 1; A 2; A 3; A 4 Financial Aid Specialist II X B B 7 Student Equity Counselor X A, B, C & D A 3. 2; B 3; B 4; B 5; B 6; C 2; C 3; D 1; D 2 X A A 1; A 2; A 3; A 4 X A, B, C & D A 3. 2; B 3; B 4; B 5; B 6; C 2; C 3; D 1; D 2 Guardian Scholars Counselor for Foster Youth Secretary II for Student Equity & SSSP X Matriculation Coordinator Student Success Coordinator X Sr. Student Services Technician X A, B, C & D A 3. 2; B 3; B 4; B 5; B 6; C 2; C 3; D 1; D 2 Guardian Scholars & Dreamers Liaison X A, B, C & D A 3. 2; B 3; B 4; B 5; B 6; C 2; C 3; D 1; D 2 Adjunct Counselors X X A, B, C & D A 3. 2; B 3; B 4; B 5; B 6; C 2; C 3; D 1; D 2 Student Ambassadors X X A A 1; A 2; A 3; A 4

Increase Follow-up Services for Students • Hired more counselors and student workers • Hired SSSP and Matriculation Coordinators • Probation Workshops • In Person Orientation (English & Spanish) • Gallup Strengths Assessments • Starfish (Early Alert system) • ASAP Committee • Coffee with a Counselor • More Classroom Presentations • Lunch/Dinner with the VP 16

Student Services Advising Centers on Campus Student Success Center Welcome Center Financial Aid Lab The Huddle Athletic Advising Center Veterans’ Resource Center FYE, Guardian Scholars, Dreamers Center, and Writing Center

Improved Pathways to Student Success Increased Financial Aid Disbursements (2 X/3 X/4 X) More Student Development Courses New Student Welcome Day Senior Day and Dreamer’s Conference HACU and HBCU Trips A 2 MEND Conference Student Success Coffee (Happy) Hour Student Success Handbook Student Success Newsletter On-Campus Employment Forum Open Registration Lab in the Library Week of Welcome/Welcome Table My Valley Partner (MVP) 18 Outreach Booth in the Mall

2017/18 Student Services Goals 1. Improve Communication to Employees and Students 2. Student Services is Fully Staffed 3. Expand Pathways for New and Continuing Students 4. Increase Follow-up Services for At. Risks Students 5. Develop a Parent Educational Center 19

Goal #1: Improve Communication to Employees and Students 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Host monthly program meetings and provide an agenda. Dean and VP to attend one program meeting per semester Host monthly Student Services All-Staff meetings Host a monthly Student Services Council meeting E-mail a monthly Student Success Newsletter Lunch with the Dean and VP-Employees Lunch and Dinner with the VP-Students Post Election Student Forum Campus TV Monitor Project Career Pathways Workshop Student Services Welcome Team My Valley Partner (MVP) Student Services Coffee Hour (Target Night Students) Establish a CULTURE OF TRUST. FACT CHECKING! 20

Goal #2: Student Services is Fully Staffed 1. Review 2017 Student Services Hiring Plan 2. Hire a Dean of Student Equity and Success 3. Review the Student Services Organizational Chart 4. Offer Professional Development – Career Pathways Workshop and Conferences 5. Host Activities to Improve Morale – – – Bowling Night Valley in the Community Day Lunch with the Dean and Vice President Valley. Fest Senior Day and Food Truck Festival 21

Student Services Hiring 2016/17 1. 2. General Fund Positions: • Director of Financial Aid • Huddle Coordinator Faculty-Pending Union Approval • Middle College Coordinator Faculty-Pending Union Approval Categorical Positions: • Director of FYE • Guardian Scholars/Dreamers/FYE Counselor Faculty • Secretary I (FKCE/YESS/Guardian Scholars) • Dean of Student Equity and Success • Administrative Secretary- Student Equity • (2) General Counselors (SSSP) Faculty (non-tenured) • Reclass a Clerk II to Secretary II (SSSP) • VRC Counselor (SSSP)- Faculty • SSSP Coordinator (2 nd Year Exp. , The Huddle Males, VRC-SSSP) • Student Services Tech II (FKCE/Guardian Scholars, YESS, SSSP, SEP) • Secretary II the Huddle (SSSP) • Secretary II for EOPS/CARE • Sr. Programmer (SSSP/SEP-EPI Project) 22

Proposed Student Services Org Chart 23

Goal #3: Expand Pathways for New and Continuing students 1. 2. 3. 4. 5. 6. 7. Expand FYE to 5 cohorts (CTE, Health, Arts) Launch My Valley Partners (MVP) program Registration Lab in the Library Increase Offsite Classes at our Feeder High Schools Expand Puente and Tumaini Strengthen the Student Support Centers Target and Support Night and Weekend students – A&R, Counseling, Financial Aid, EOPS, and the Transfer Center are open until 7 pm on Tuesday and Wednesday 8. Increase FAFSA submissions 9. Launch Student Success Days in the Spring 10. Use SEP funds to support Tutoring, SIs, FYE, Faculty – Sorry there are no more SEP funds available 11. Turning OFF Same Day Pay 24

Goal #4: Increase Follow-up Services for At-Risk Students 1. 2. 3. 4. 5. 6. 7. 8. Campus Clarity-Title IX Maxient Gallup Strengths Quest Student Success Newsletter Starfish Launch Learning Disabilities Workshops Targeting Night and Weekend students Fully launch a Behavioral Intervention Team (BIT) 9. Reintroduce our Probation Workshops 25

New Student Welcome Day 1. 2. 3. 4. Orientation for new students Approximately 1000 students participated Campus resource fair and workshops Over 70 booths – – – Academic Departments Student Support Programs Employers Vendors Colleges and Universities

Improving Communication to Students Student Success Handbook • 7000 copies in English • 1000 copies in Spanish • Available online http: //globaldatebooksonline. com/flipbooks/sbv/

EPI (EDUCATION PLANNING INITIATIVE) Early Alert (Starfish) The State Wide Education Planning Initiative (EPI) will develop a student services portal that will customize and sequence matriculation information and activities to lead students toward successful completion of their goals, and an Education Planning and Degree Audit System to provide transcript, articulation, and curriculum inventory elements to SBCCD and help counselors reach more students. • • Update: currently reviewing product demos from (2) vendors. As of now CHC is taking the lead with the implementation of a new student degree planner. Early Alert (Starfish) Allows faculty to connect with students early who may experience difficulties or need additional assistance beyond the faculty members control. Starfish allows for faculty to make student referrals, flag students for counselor assistance, and send student kudos. In addition, the Starfish platform will help support student success and completion rates by breaking down communication silos on campus, allowing faculty, counselors, tutors and others to quickly connect with the student and with each other to keep students on track toward graduation. • Schedule to go live with our spring 2017 Starfish test pilot on February 27 th. • Over the next several months, we will be implementing the Starfish platform, and expanding through 2017. 28

Probation & New Student Orientation Updates In fall 2016 the SBVC counseling department implemented a pilot project in which a total of (6) in person probation workshops were offered in lieu of attending the online probation workshop. We were able to assist total of (70) students through our workshops, ed planning, & follow up services. A total of (350) bi-weekly follow up support emails were sent out to students who attended the workshop. Prior to fall 2016 , in person probation workshops were not offered, as the results listed below give a snap shot of the positive impact of offering both in-person and online workshops. • • • Level (1) Probation has seen a (5%) decrease with a decline of (53) students Level (2) probation has seen a (14%) decrease with a decline of (70) students Level (3) Probation/Dismissal has seen a (35%) decrease with a decline of 182 students As we continue to be challenged with limited office and group space we found that it is imperative that we continue our efforts moving into spring 2017. It is suggested that we double our efforts with scheduling (11) workshops throughout the semester and utilize (Constant Contact) for tracking and reporting purposes. We are also in the process of finalizing our new online probation workshop which will go live summer 2017 !!! New Student Orientation • • We’ve added in person new Student Orientation with select dates to accommodate (50) student per session in both Spanish & English. We have also added a Spanish version of the online new student orientation. 29

Disabled Student Programs & Services With the utilization of SSSP Funds, from fall 2015 to the current semester, DSPS has been able to provide enhanced core services to a total of 703 students. Breakdown by Academic years is as follows: • 2015 -2016: 150 • 2016 -2017: 553 30

Library Data: 2015 -16 Student Equity Target Groups vs. 24 -Hour Textbook Users 31

General FYE Data (2015 – 2016) 2015 -2016 FYE Gender Count 31 50% Male 30 48% Unknown 1 2% Total 62 Ethnicity African American Asian Caucasian Hispanic Multiple Races Percentage Female 2015 -2016 FYE Percentage 39% 2% 2% 55% 3% 100% 2015 - 2016 First Time in College Student Cohort Student Category Count Success Retention GPA W’s 0. 0 GPA FYE 62 64% 99%* 1. 52** 1 15*** FYE***** 47 70% 97% 1. 73 11 0 Campus-Wide First Time Students 594**** 61% 86% 1. 78 220 127 Fall 2016 First Time in College Student Cohort Student Category Count Success Retention GPA* W’s 0. 0 GPA FYE 45 66% 95%* 2. 47 10 7 FYE** 34 71% 94% 2. 86 10 0 Campus-Wide First Time Students 1352*** 61% 89% 2. 23 422 182 32

FYE Male Cohort Fall 2016 “I think it will help me understand grow as a student and individual. ” Undup Count Success Retention FYE All Male Cohort • • 22 59% 90% 22 57% 89% Remedi al Math (900 Series) Member of B. R. O. T. H. E. R. S. FYE Student Ambassador Full-time Student Earned a 4. 0 GPA in his first semester A 2 MEND scholarship recipient All courses Basic Skills (900 Series) • GPA 22 59% 2. 20 91% SBVC First Time Male Students All courses 664 64% 87% Basic Skills (900 Series) 259 51% 82% Remedi al Math (900 Series) 160 45% 2. 18 89% 33

The HUDDLE Fall 2016 Data Top Three Classes tutored HUDDLE Usage Fall 2016 Cohort Count Success Retention All Sports Combined 397 70% 93% Long Distance Runners 42 84% 97% Students Total Usage Duplicated Women's Soccer 33 81% 96% Average time used Men's Basketball 12 77% 96% Track and Field 50 75% 96% Men's Soccer 45 73% 94% Cohort Softball 17 67% 88% Men's Baseball 82 66% 88% Football 92 64% 93% Women's Basketball 11 62% 94% Volleyball 13 36% 78% 211 3222 68 min Math 095 350 Health 101 285 English 101 198 Success Retention GPA Units Used Huddle 70% 93% 2. 7 1726. 5 Not Used 93% 2. 6 1762 70% # of participants by team Participated Total count Percentage Men's Basketball 11 12 92% Women's Basketball 10 11 91% Football 83 92 90% Women's Soccer 28 33 85% Volleyball 9 13 69% Men's Soccer 28 45 62% Long Distance Runners 20 42 48% Softball 7 17 41% Track and Field 10 50 20% Men's Baseball 5 82 6% Total Participation 211 397 53% 34

Improving Pathways to Student Success QUESTIONS? Ricky Shabazz, Ed. D. Vice President Student Services