IMPLEMENTING THE APPROPRIATE PMO FOR MY ORGANIZATION Karen

IMPLEMENTING THE APPROPRIATE PMO FOR MY ORGANIZATION Karen Walkup, PMP September 26, 2007

AGENDA n Strategy for Establishing a PMO n Techniques to Get “Buy-In” n Lessons Learned

STRATEGY FOR ESTABLISHING A PMO n Assess the Organization n Develop a PMO Vision & Mission n Identify the Appropriate Type n Develop Metrics to Measure Success n Determine Products and Services n Develop an Implementation Plan

ORGANIZATIONAL ASSESSMENT n Organizational Readiness n Top Management Commitment n Communication Paths n Resources and Capabilities n Project Management Practices

PMO VISION What will be different after you launch the PMO?

EXAMPLE VISION STATEMENTS n The PMO vision is to become a pivotal force provisioning Tarrant County with information solutions that provide quality services to its citizens. n Enabling excellence in the management of State of Minnesota IT projects. n The vision of the PMO is to assist… with ensuring the correct projects are performed at the correct time by the correct people in an agreed upon professional manner.

PMO MISSION Describes what the PMO does, how it is done, and for whom.

EXAMPLE MISSION STATEMENTS n The PMO mission is to provide Tarrant County departments with cost effective information solutions through exceptional project management capabilities and services. n To enable successful completion of projects and realize their benefits, the PMO will: n n Collaborate with … to ensure achievement of their project goals and objectives. Conduct project tracking, review and oversight on behalf of the Legislature Encourage adherence to repeatable project management processes with established standards and measurement criteria The mission of the Administrative IT Portfolio Management Office is to assist … in the forecasting, prioritizing, and strategizing of projects and resources to reduce duplicity and increase throughput.

APPROPRIATE TYPE n Enterprisewide PMO n IT n Control PMO n Project n Weather PMO Station Tower n Resource Pool

METRICS TO MEASURE SUCCESS n Create Critical Success Factors (CSFs) based on the PMO mission n Determine What and How to Measure

HOW SUCCESSFUL IS THE PMO? n Saving n Fosters money for the organization? a project management culture? n Enabling project success – taking less time, costing less, more efficient, higher quality?

EXAMPLE METRICS n n n n Projects Within Budget Projects Completed On Time Projects Meeting Business Needs Projects Providing ROI Successful Projects (increasing) Adherence to PM Methodologies Staff Trained in Project Management Customer Satisfaction

PRODUCTS AND SERVICES n Methodology, Standards, Templates n Mentoring, Consulting, Training n Team Building & Facilitating n Project Reviews n Project Management or Oversight n Enterprise Project Reporting n Best Practices

IMPLEMENTAION PLAN n 1 – Initiate as a Project n 2 – Start with Short Term Initiatives n 3 – Rollout with Long Term Solution in Mind n 4 – Solicit Feedback and Improve n 5 – Market/Report on Successes

HOW TO GET BUY-IN n Executive Staff n Project Managers n Other Stakeholders

LESSONS LEARNED n n n Executive Sponsorship PM Buy IN Stakeholder Needs Keep it Simple Focus on Value COMMUNICATE!!!!!!! n n n Set Expectations Act Quickly Pilot and Test Market Success Measure COMMUNICATE!!!!!

QUESTIONS?

Karen Walkup E-Mail: karen. walkup@att. net Phone: (916) 454 -3092