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ICA-ROAP RESEARCH CONFERENCE Presentor’s Name: Mrs. Zenaida S. Diola Centro Escolar University Philippines ICA-ROAP RESEARCH CONFERENCE Presentor’s Name: Mrs. Zenaida S. Diola Centro Escolar University Philippines

STRENGTHENING CO-OPERATIVE VIABILITY THROUGH MARKETING STRATEGIES Increasing the Volume of Co-operative Business A university STRENGTHENING CO-OPERATIVE VIABILITY THROUGH MARKETING STRATEGIES Increasing the Volume of Co-operative Business A university cooperative from: P 3 million (&53, 667) in payables and only P 15, 000 ($268) in cash to: A successful cooperative with P 1. 3 million net income ($23, 244) and assets of more than P 6 million (107, 335)

u First – Study current co-operative situation: STRATEGIES 4 P’s of Marketing PRODUCT PRICE u First – Study current co-operative situation: STRATEGIES 4 P’s of Marketing PRODUCT PRICE PLACE PROMOTION

MARKETING MIX STRATEGIES MARKETING MIX STRATEGIES

Product strategies a. determine target market and their needs b. offer products customers need Product strategies a. determine target market and their needs b. offer products customers need and buy c. put on sale slow-moving products d. add other services: leasing delivery repair and maintenance travel

Price strategies a. Determine customer purchasing power b. Compare prices with competitors c. Adjust Price strategies a. Determine customer purchasing power b. Compare prices with competitors c. Adjust mark-up (if feasible) d. Look for other sources of low-price products

Place strategies a. b. c. d. make sure the product readily available and the Place strategies a. b. c. d. make sure the product readily available and the place accessible for busy or distant – located customers, offer free delivery or at minimal cost Distribute order slips – especially for products not always available at the co-op ENSURE RIGHT PRODUCTS AVAILABLE RIGHT PLACE RIGHT QUANTITY

Promotion strategies A. advertising a. 1 audio-visual materials, display, flyers, poster, streamers, outdoor advertising Promotion strategies A. advertising a. 1 audio-visual materials, display, flyers, poster, streamers, outdoor advertising B. direct marketing b. 1 door-to-door selling b. 2 use catalogs

C. sales promotion c. 1 buy-one, freeone, sales contest reward, tangkilik/patronage card, tiangge (flee C. sales promotion c. 1 buy-one, freeone, sales contest reward, tangkilik/patronage card, tiangge (flee market), free sample, discount coupons, discount corner, raffle, Valentine’s Day sale, Christmas sale, School opening sale

Tiangge (Flea Market) Tiangge (Flea Market)

Furniture and Appliance Bonanaza Furniture and Appliance Bonanaza

Student Organization Mr. & Ms. Cooperative Contest Student Organization Mr. & Ms. Cooperative Contest

D. publicity/public relations d. 1 news releases in local or university news papers d. D. publicity/public relations d. 1 news releases in local or university news papers d. 2 participation in community projects d. 3 participation in seminars, conventions, public events, sportsfest, community outreach

Basic Component – CO-OPERATION u BOD – Committed and supportive u Employees – Efficient Basic Component – CO-OPERATION u BOD – Committed and supportive u Employees – Efficient and hardworking u Manager – Knowledgeable and trustworthy

Centro Escolar University More than 1, 400 members (professors, non-teaching employees, students) u 2003 Centro Escolar University More than 1, 400 members (professors, non-teaching employees, students) u 2003 12% dividend 20% patronage refund u Net income – P 1. 3 M u Assets – P 6 M+ u

Co-operative Store Co-operative Store

LET US CONTINUE TO WORK TOGETHER FOR THE GROWTH AND DEVELOPMENT OF COOPERATIVES THROUGHOUT LET US CONTINUE TO WORK TOGETHER FOR THE GROWTH AND DEVELOPMENT OF COOPERATIVES THROUGHOUT THE WORLD

Thank you very much Thank you very much