IBM Infoprint Workflow Portfolio Clive Stringer Sales Manager

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD Agenda q Five stages of transaction output challenges q Current customer requirements q Introducing IBM Infoprint® Process. Director software q High-level capabilities q Value to the print center and the enterprise 2 IBM OUTPUT ENVIRONMENT

Five stages of transactional output challenges © 2005 IBM Corporation IBM Printing Systems IBM

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD Five stages of transaction output challenges Stage 1: Support multiple printers and data streams Stage 2: Drive printing costs out of the print process Increase productivity and eliminate waste Stage 3: Improve process efficiency and integrity Job-level management Stage 4: Manage output data streams at the document level Increase integrity and auditability at mail-piece level Achieve lowest possible delivery costs within new postal guidelines Enable effective multisite management and growth Stage 5: Increase the value of the output process to your business Create a differentiator for your offering 4 IBM OUTPUT ENVIRONMENT

Current Customer Environments and Requirements © 2005 IBM Corporation IBM Printing Systems IBM OUTPUT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD From this… § Lack of Control Where’s my job? How am I doing? What happened? § Unresponsive § Difficult to manage § Costly to maintain Post Host Data Preparation Application. R Application 6 Postal Sort Segmentation Barcodes Data prep R Queue & Queue/spool R R RIP IBM OUTPUT ENVIRONMENT R Print R Insert Package

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD and this… Where’s my job? How am I doing? What happened? § Silo’d control zones § Even less responsive § More Difficult to manage § More costly to maintain System 1 GUI 1 System 2 DB 1 GUI 2 System 4 System 3 DB 2 GUI 3 DB 4 GUI 4 Post Host Data Preparation Application. R Application 7 Postal Sort Segmentation Barcodes Data prep R Queue & Queue/spool R R RIP IBM OUTPUT ENVIRONMENT R Print R Insert Package

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD …to this Here’s my job I Know where it is I know what happened § Manageable § Resilient § Responsive § Easy to maintain § Cost effective Workflow GUI Workflow database Host Data Preparation Application 8 Post Queue & Spool Postal Sort Segmentation Barcodes Data preparation Spool RIP IBM OUTPUT ENVIRONMENT Print Insert Package

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD What has been missing ? A solution that can overcome the natural resistance organisations have to change A solution that is: q q q 9 Modular Entry level Ability to add capability over time Off the shelf product, but with modular capabilities and pricing Provide the ability to start small and grow as requirements grows IBM OUTPUT ENVIRONMENT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD Output Management through IBM Infoprint Workflow Portfolio IBM Infoprint Workflow § Workflow control § Printer control IBM Infoprint Manager Output process Application Output presentation Output delivery Customer requirements One common application Present anything Deliver anywhere 100011 1110100010 IBM Infoprint Workflow Portfolio - Open, end-to-end converged infrastructure able to deliver multiple output types and channels Infoprint Manager for print management Infoprint Workflow for workflow transformation through print stream manipulation and control 10 IBM OUTPUT ENVIRONMENT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD What’s Infoprint Manager AIX & Windows (Overview) q. Centralised Output Management Solution (Production) § § § § Configure, Manage and Monitor from One Location IBM PSF/AFP core technology Event notification to operators via instant message, e-mail, job log, “Wireless” Support for the widest range of devices & Data Stream (including Legacy & non-IBM) Clients available in most platforms for thin client Drive many devices from “one Server” Centralised accounting Thousands of worldwide customers § POD and Distributed ERP environments 11 IBM OUTPUT ENVIRONMENT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD IPW is a highly customisable workflow management system for automating the print / mail workflow in your organisation. Its much more than just a tracking and reporting system JES Queue Print Streams Remade Print Heterogeneous Streams Printers IPW Host Post Office Heterogeneous Inserters z/OS s Do o nl ad w m e ak Re P t rin S am tre n n Co Co r r End-to-end control erte te in s Pr In Basic Functions: q Take input from multiple sources q Transform/re-engineer print stream q Control printers with auto status 12 l End-to-end tracking trol tro k c ba d e Fe q Interact with file-based inserters q Accept feedback from mail sorters q “Host to Post” tracking & control IBM OUTPUT ENVIRONMENT

IBM Infoprint Process. Director © 2005 IBM Corporation IBM Printing Systems IBM OUTPUT ENVIRONMENT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD Introducing IBM Infoprint Process. Director software q IBM’s strategic entry-level output process q q q 14 management product Positioned for enterprises that require print job management and control to lower costs and improve operational capabilities. Extensible and customer configurable Provides automated, advanced print/mail management and job-level workflow control functions from a single point of control Supports the re-engineering of output processes— with the ability to start small and grow over time An ideal starting point in the journey to an On Demand Business IBM OUTPUT ENVIRONMENT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD Linux x. Series platform AFP Download Receiver Infoprint Process. Director API backbone Admin & End User Browser based UI Process Control Database line 2 afp Multiserver Support Hotfolder Receiver Viewer Print Again / Reposition Transforms Manager Indexing LPD Receiver Local PSF Print Driver Base Capabilities Remote (IPM) PSF Driver Third party pgms/formatters Fully Custom solutions Barcoder/de. Barcoder Modular Capabilities Indexer Reports SLA Tier 1 Mail Piece Reprint 15 IBM OUTPUT ENVIRONMENT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD Infoprint Process. Director software components - base Database driven process control Built on IBM DB 2® Universal Database™ software Programming interface backbone To connect components End-user graphical user interface (GUI) with dashboard Browser-based for remote control; features embedded IBM Web server software Dashboard for instant shop floor overview and control Receivers Submit through hot folders and perform IBM Advanced Function Presentation™ (IBM AFP™) download from the host AFP building capabilities Build AFP files from line data IBM print driver to run third-party and IBM Intelligent Printer Data Stream™ (IBM IPPDS™) printers Local and remote print driver Use with existing Infoprint Manager for AIX 5 L server for investment protection Reprint/reposition Combine with Viewer capability for easy page-level reprints Reposition an in-process job by selecting the new page with the viewer Third-party components Compatible with third-party products, including page composition tools to be run on the local server or to be executed on a remote AIX or Linux server under the management of Infoprint Process. Director End to End job tracking Define process and track jobs end to end Custom solutions / add-on modules Can be configured by you or IBM Professional Services teams 16 IBM OUTPUT ENVIRONMENT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD Infoprint Process. Director software components – additional capabilities Visual Indexer Customise the indexing process to identify mail piece boundaries and capture other mailpiece data Visual Barcode Insert, modify or delete barcodes automatically to facilitate tracking and reprinting operations Mailpiece reprint Reprint capability by scanning bar code on document SLA Track jobs according to Service Level Agreements in place to determine if jobs are late Reporting Customised report generation tool for customers to determine what information needs to be displayed 17 IBM OUTPUT ENVIRONMENT

OUTPUT SOLUTIONS FOR AN ON DEMAND WORLD Output Management through IBM Infoprint Workflow Portfolio IBM Infoprint Workflow § Workflow control § Process Control § Printer control IBM Infoprint Process. Director IBM Infoprint Manager Output process Application Output presentation Output delivery Customer requirements One common application Present anything Deliver anywhere 100011 1110100010 IBM Infoprint Workflow Portfolio - Open, end-to-end converged infrastructure able to deliver multiple output types and channels Infoprint Manager for print management Infoprint Process. Director for end to end process tracking Infoprint Workflow for workflow transformation through print stream manipulation and control 18 IBM OUTPUT ENVIRONMENT