IBM 9910 Update - EMEA Including details on Simplification Process and the new E 83 & E 84 High-Power UPS Solution April 2008 © 2007 Eaton Corporation. All rights reserved.
Agenda • Who are Eaton? Why an IBM UPS? The Simplification Process Overview of the new 9910 offering Newly launched E 82 & E 83 (10 k. VA / 8 k. W UPS) Architecting power solutions (UPS with PDU) Product delivery matrix How to increase sales of UPS Tools, Help & contacts Slide 2 IBM 9910 Training including Simplification Process and E 82 & E 83 launch • •
Who are Eaton? • • Eaton is the company, Powerware the brand Exclusive supplier of UPS and PDU to IBM’s 9910 program Exclusive supplier of PDU to IBM’s System x™ program and one of two UPS suppliers One of three globally approved supplier of power protection equipment to IBM Global Service And our mascot Spike …. Slide 3 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Why an IBM 9910 UPS? • Tested for compatibility and fully integrated with IBM System i™, System p™ & System x™ solutions to speed implementation and assure out-of-box usability (so no unwanted surprises) • • An extended three-year warranty supported by IBM (standard is 1 year) • • All software can be remotely monitored and is visible through the likes of IBM’s Director consol, Tivoli and Power Executive ensuring good integration with IBM A premium service package, including battery (battery not normally included) The right level of conditioning of utility power and battery backup for your chosen server (IBM approved match) Main menu Slide 4 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Simplification Process In order to further IBM’s Green Initiative, Eaton have pledged to reduce carbon miles and increase operational efficiency to ensure a greener world. As a result of this simplification process we have altered the part codes for the 9910 UPS. The content of the bundles remain the same, we have just substituted the ‘P’ for an ‘E’ on the part code Example: ‘P 33’ is now called ‘E 33’ ‘P 30’ is now called ‘E 30’ and so on …. . Main menu Slide 5 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Looking at 9910 - System i&p l P 11 (700 W / 1000 VA) UPS l P 16 (1050 W / 1500 VA) UPS l E 30 (2100 W / 3000 VA) UPS l On-line dual conversion technology l Hot Swap batteries l Rack / Tower configuration l Advanced Battery Management l Additional 2 U battery packs to extend run time Main menu Slide 6 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
9910 Continued - System i&p • P 14 (950 W / 1400 VA) UPS l Line Interactive Technology l Hot Swap batteries l Tower configuration l Advanced Battery Management l Slide 7 Low cost option IBM 9910 Training including Simplification Process and E 82 & E 83 launch
9910 Continued - System I&P • E 33 (2700 W / 3000 VA) UPS l Line Interactive Technology l Hot Swap batteries l Rack configuration only l Advanced Battery Management l l Slide 8 Additional 2 U battery packs to extend run time NOTE: where possible upsell to P 30 on-line technology IBM 9910 Training including Simplification Process and E 82 & E 83 launch
9910 continued - System I&P • E 64 (4200 W / 6000 VA) UPS • E 65 (4500 W / 5000 VA) UPS l l Rack / Tower configuration l Advanced Battery Management l Slide 9 Hot Swap batteries Additional 2 U battery packs to extend run time IBM 9910 Training including Simplification Process and E 82 & E 83 launch
9910 Continued - System P only • E 08 (500 W / 750 VA) UPS • E 23 (1600 W / 2200 VA) UPS l l Hot Swap batteries l Tower configuration l Advanced Battery Management l Slide 10 Line Interactive Technology Low cost option IBM 9910 Training including Simplification Process and E 82 & E 83 launch
The new 9910 – E 82 and E 83 UPS NEW Superior de-centralized power protection for medium and high density rack environments Main menu Shown: EBM (top) and E 82/E 83 UPS (bottom) in rack Slide 11 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
E 82 & E 83 Technical Specifications Power Rating: 10, 000 VA/ 8, 000 W Nominal Input Voltage: 1 -ph/1 -ph: 200 -240 Vac Nominal Output Voltage: 200, 208, 230, 240 Vac auto-sensing Frequency: 50 / 60 Hz auto-sensing Dimensions: 6 U rack-mount, including batteries 10. 5" H (6 U) x 17" x 30" 263 mm x 430 mm x 760 mm Topology: Online, double-conversion Slide 12 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Differentiators 1. E 82 and E 83 delivers more power in less space • 10 k. VA in only 6 U, includes internal batteries. • Optional External Battery Modules only 3 U. 2. Premium features at a budget-conscious price • High-end features at a very competitive price. • • ABM® technology for superior battery life and performance • Complete power management software and • Slide 13 Hot-swappable electronics and battery modules Remote monitoring over a company’s LAN and the Internet IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Differentiators 3. Modular, lightweight design = easy installation & service • One person can replace a power or battery module without disrupting computer room operations or power to protected equipment (usually a 2 man job!) 4. Part of a complete rackmount solution • Your customers can count on one proven vendor for: • Rackmount UPS’s now up to 10 k. VA • Power distribution units (PDUs) • Slide 14 Software and connectivity solutions including Web/SNMP cards and Power. Vision® enterprise monitoring software IBM 9910 Training including Simplification Process and E 82 & E 83 launch
E 82 & E 83 Design Benefits 1. Compact design conserves valuable rack space with 10 k. VA, 8 k. W of power in only 6 U of space- including batteries 1 2. Lightweight, hot-swappable battery and electronics modules allow for easy installation and service- and increase availability by reducing time to repair 3 2 5 3. Static bypass in chassis that is separate from electronics module 4 4. Pre-installed Rackmount hardware significantly reduces installation time 5. Multi-lingual front panel display ideal for global deployment UPS shown with front cover removed Slide 15 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
E 82 Design Benefits 6. Native USB and serial ports 6 7. Optional X-slot provide you with a variety of connectivity options to manage the UPS #2934 ideal for System p LPARS, #2939 ideal for System I. 7 9 8. Standard 60 A 1 -phase input IEC 60309 2 P+G (360 P 6 W) provides same plug structure as IBM PDUs. 9. Standard IEC outlets (4 ea C 19) mating to Blade. Centers or additional rack PDUs (max 4) using #2974, make this UPS compatible with multi-PDU racks and Blades 8 Slide 16 10 10. High power IEC outlet IEC 60309 2 P+G (360 C 6 W) mating to 60 A IBM PDU power cord IBM 9910 Training including Simplification Process and E 82 & E 83 launch
E 83 Design Benefits 11. Native USB and serial ports 11 12. Optional X-slot provide you with a variety of connectivity options to manage the UPS #2934 ideal for System p LPARS, #2939 ideal for System I. 12 14 13. Standard 63 A 1 -phase input IEC 60309 P+N+G (363 P 6 W) provides same plug structure as IBM PDUs. 14. Standard IEC outlets (4 ea C 19) mating to Blade. Centers or additional rack PDUs (max 4) using #2974, make this UPS compatible with multi-PDU racks and Blades 13 Slide 17 15 15. High power IEC outlet IEC 60309 P+N+G (363 C 6 W) mating to 63 A IBM PDU power cord IBM 9910 Training including Simplification Process and E 82 & E 83 launch
#6646 EBM Design Benefits 16 16. #6646 3 U EBMs can provide up to 45 min of run time at full load, using the same battery modules as the UPS. Runtime shown in Minutes. Load +1 EBM +2 EBMs +3 EBMs +4 EBMs 1250 VA / 1000 W 80 137 189 275 365 2500 VA / 2000 W 31 61 99 138 181 3750 VA / 3000 W 18 38 68 92 121 5000 VA / 4000 W 12 27 52 69 90 6250 VA / 5000 W 9 21 42 55 72 7500 VA / 6000 W 7 17 35 46 60 8750 VA / 7000 W 6 14 31 40 51 10000 VA / 8000 W Slide 18 Standar d Internal Batterie s 5 12 27 35 45 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
E 82 & E 83 Interface An intuitive LCD interface provides detailed information and allows UPS management on-site 4 LEDs clearly display UPS status: Online, On Battery, On Bypass, Alarm Multilingual LCD for global deployment Slide 19 Powerware Lan. Safe® software for remote monitoring, management and shutdown Complimentary software allows remote monitoring of UPS status and graceful shutdown during an extended power failure IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Connectivity By Application Solution z. Series System i System p X-Slot AS/400 and serial (TTY)* card (IBM FC 2939) Powerware Extensions for IBM Director Networking Storage ! LPARs Lan. Safe – serial (TTY)* Included with UPS Net. Watch and Connect. UPS Web/SNMP card (IBM FC 2934) x. Series FC 2934 FC 2939 !Use Connect. UPS Web/SNMP/x. Hub card, IBM FC 2934 to support LPAR (POWER 4 Chip Set) servers. For p 5 & p. Series configurations, each LPAR needs a network connection and will install Powerware provided Net. Watch or Lan. Safe software. *p 5 5 xx server must have 2 -port Asynchronous EIA PCI Adapter #5723 to enable serial (TTY) communications and Maintenance Packages must be installed on the O/S from IBM. Slide 20 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Application Matrix Slide 21 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Architecting Power Solutions 1. Determine redundancy • • 2. Non-redundant: All power device/PDU power cords connect to one power source, e. g. UPS Dual-redundant: one-half of power device/PDU power cords connect to UPS. Other half connect to secondary (redundant) power source which can be a 2 nd UPS or PDU(s). Select PDUs power cord features • • Slide 22 1 st PDU: If E 82, ensure rack configuration includes #6492 (IEC 60309 2 P+G 60 A plug). If E 83, pick #6491 (IEC 60309 P+N+G 63 A plug). 2 nd – 4 th PDUs: Pick #2974 with the UPS. IBM 9910 Training including Simplification Process and E 82 & E 83 launch Main menu
Non-Redundant Power Architecture This solution shows one PDU powered from UPS with non-redundant power. 1 st PDU: If E 82, ensure rack configuration includes #6492 (IEC 60309 2 P+G 60 A plug). If E 83, pick #6491 (IEC 60309 P+N+G 63 A plug). These will mate to UPS output receptacle. Slide 23 *Using 2974 limits the PDU to 16 Amps. IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Non-Redundant Power Architecture This solution shows two PDUs powered from UPS with nonredundant power. This means that the UPS is the single power source. 1 st PDU: If E 82, ensure rack configuration includes #6492 (IEC 60309 2 P+G 60 A plug). If E 83, pick #6491 (IEC 60309 P+N+G 63 A plug). These will mate to UPS output receptacle. 2 nd - 4 th PDU: Pick one #2974 per PDU. Note, due to power connection rating, #2974 limits the PDU to 16 Amps of loads (approx. 3200 Watts). *Using 2974 limits the PDU to 16 Amps. Slide 24 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Redundant Power Architecture This solution shows two PDUs. One powered from UPS and 2 nd powered from separate power source (mains) or 2 nd UPS. This is dual-redundant power. 1 st PDU: If E 82, ensure rack configuration includes #6492 (IEC 60309 2 P+G 60 A plug). If E 83, pick #6491 (IEC 60309 P+N+G 63 A plug). These will mate to UPS output receptacle. 2 nd PDU: Pick same power cord feature as 1 st PDU. 3 rd – 4 th PDU: 3 rd PDU powered from UPS using #2974. 4 th PDU powered from separate power source (mains) as 2 nd PDU. Slide 25 *Using 2974 limits the PDU to 16 Amps. IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Product Delivery Process IBM Stocking Hub Locations: Guadalajara, MX; Rochester MN (USA); Dublin Ireland; VAS & Paty, Hungary; Shenzhen, China Device Ship Group (SG) Delivered Via Installed (Rack) E 30, E 33 E 64, E 65 E 82, E 83 System i/p Customers MES (Separate Shipment) Customer Set Up P 11, P 16 E 30, E 33 E 64, P 65 E 82, E 83 Unpack & Set in Place Install Power & Interface Operate Slide 26 Software Main menu Customer Responsibility IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Service Escalation Process - WT Customer Issue (9910 & PW Std) Calls IBM office servicing account Unresolved 1) 9910 Models: Craig Poston, IBM @ +1 732 412 4084 postonc@us. ibm. com 2) Other Models: The following customer information is required: 1) Powerware model and serial number (SN); or, 2) 9910 Models: The IBM model number, SN and install date; and, 3) The customer name, contact and phone number, 4) Description of problem. Calls Local Powerware Office NOTE: PDU and Loadstone use IBM Service Depot Example 9910 Labels Front Local IBM IGS contact IBM MN IBM SN Back 9910 Escalation / PW: 1) Dave Winters; then, 2) Mike Reget IBM PN PW Global Service Slide 27 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
How to sell more UPS • Ensure you offer a UPS with ALL configurations • • • >90% of all servers end up with a UPS attached, ensure your customer buys it from you and that you buy the best there is – an IM server proven UPS. With System P you need to manually add the UPS, this can be found in the ‘accessories’ section on the configurator. Always enquire about consolidation • It pay to get rid of older less efficient UPS’s and get newer larger UPS to cover more (EG: the E 83 10 k. VA) Main menu Slide 28 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Support Material • www. powerware. com/ibm • Handbooks • Product literature • Sales guides and tools • Configurators • Contact details • And loads more … Main menu Slide 29 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Contact Details www. powerware. com/ibm News and updates UPS for both System I and System P with - Product info -Technical details - Photo’s E-configurator validation tool allows you to check the UPS configuration provided by the IBM e-Config Sales tools such as -Why an IBM UPS? -Why Ups at all? -Overcoming objections -e. Config updates Slide 30 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
Need more info? Presentation compiled by Fiona Carlton-Shields 25 th of March 2008 Fiona Carlton-Shields IBM Program Manager EMEA Fionacarlton-shields@eaton. com Tel: +44 (0)1753 608913 Slide 31 IBM 9910 Training including Simplification Process and E 82 & E 83 launch
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