
e5a84a4884483af04184b4d2e1e7c9c3.ppt
- Количество слайдов: 19
IAQG Strategy IAQG General Assembly Montréal Marriott Château Champlain Hotel Friday October 7 th, 2005 IAQG Strategy & Initiatives October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 1
IAQG Strategy & Initiatives • The new initiative launched several months ago: The New IAQG Strategy October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 2
IAQG Strategy& Initiatives. Table of contents IAQG Strategy • IAQG Strategy Foundations – Definitions – Global Challenge • • • IAQG Strategic Goal Proposed Update to Streams Process Model Strategy Focus Streams & Leaders Strategy Stream – Requirements People Capability Supply Chain Process Capability Product Realisation Process Relationship Growth Strategy October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 3
IAQG Strategy Foundations • The IAQG is the aerospace industry’s voice for quality; its improvement and the resultant bias for action Extract of IAQG Charter • 1. 2 PURPOSE / OBJECTIVES Our customers, business environment and regulatory requirements drive our strategic goals to improve safety and quality • Implement initiatives that make significant whilst reducing costs improvements in quality and reductions in cost throughout the value stream by establishing and • The IAQG has successfully developed standards and best maintaining dynamic co-operation, based on trust, practices betweenin our internal organizations and through our for use international aerospace companies. supply chains that, • Thewhen effectively deployed, focus is to continuously improve the processes used by the supply chain safety and will improve to deliver consistently high quality products, therebycosts and reduce reducing non - value added activities and costs. October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 4
IAQG Strategy Foundations - Definitions • Supply Chain Processes IAQG Strategy – That collection of industrial processes which lead to the arrival of 1. 2. 3. 4. 5. 6. • • the right parts and the right data In the right place At the right time To the right quality standard, through the entire value stream Deliver consistently high quality products – Assuring Customer Satisfaction through On-Time, On-Quality Delivery of products and services, through the lifecycle On-Time, On-Quality Delivery (OTOQD) – Delivering exactly what the customer ordered, exactly when we agreed to deliver it, with no wasted costs October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 5
IAQG Strategy Foundations - Global Challenge IAQG Strategy • • • Aviation, Space and Defence industry is Global within and between all layers Quality and Safety imperatives are heavily regulated and depend upon every level in the Global Supply Chain IAQG members are committed to continuously improve levels of stability and control of the entire Global Supply Chain Europe Americas Asia - Pacific AS&D Customers IIIIIIIIIIIIIIII OEM’s IIIIIIIIIIIIIIII Tier 1’s IIIIIIIIIIIIIIII Sub-Tiers IIIIIIIIIIIIIIII Regulatory Authorities IIIIIIIIIIIII October 7 th, 2005 IAQG General Assembly - Guy DION Presentation Opportunities for leveraged, integrated activity 6
IAQG Strategic Goal – IAQG Strategy Step change in process capability and maturity Lifecycle On-Time, On-Quality Delivery (OTOQD) Continual Improvements through People, Processes and Tools On Time On Quality • Product Delivery • Continuous Safety • Spares & Services Delivery Improvement • Maturity, Reliability & Cost of Ownership • Parts and Data at all levels in the chain • Reduced inventory October 7 th, 2005 On Cost • On-Time, On-Quality Delivery generates continual reduction • Freedom from Design & Manufacturing defects • Reduced Waste IAQG General Assembly - Guy DION Presentation 7
IAQG Strategy – 3 Axis Relationship Growth Strategy • • • Civil Authorities Space Defense Suppliers Engineering, Sourcing… Improvement Strategy • Requirements • People Capability • Supply Chain Process Capability • Production Realisation Process IAQG Operating Management System • Member Collaboration • Top Leader Involvement • IAQG Operational Efficiency October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 8
IAQG Strategy – Process Model Inputs Constraints Outputs Resources (ICOR) CONSTRAINTS IAQG Strategy Regulatory & QMS Requir emen ts INPUTS Product Realization Processl On-Time On-Quality Delivery Global Supply Chain Process Customer & Business Requirements OUTPUTS Business Unit Individual metrics Supply Chain Process Capability People Relationship Growth Civil Authorities Space Defense Suppliers October 7 th, 2005 RESOURCES People Capability Human Factors IAQG General Assembly - Guy DION Presentation Operating System Policy Procedures Communications 9
Strategy Focus Streams & Leaders SWG Mentor AAQG EAQG APAQG IAQG Strategy IAQG Leadership Team *Bill Black Colin Clarke Guy Dion Kinsuke Hara ØOperating management System John Addey Ed Bayne *John Addey Kazuki Kanai Guy Dion Peter Kern *Guy Dion Sung Ju Lee • Product Realisation Process Tes Aklilu *Joe Sikora John Calder Kouichi Watanabe • People Capability Georg Schrader Larry Kibble Colin Cramp *J-M Bardot Miro Miletic Yutaka Tojo • Supply Chain Process Capability Sandy Postel *Barb O'Dell Cherif Khelil Kinsuke Hara • Authorities Gary Baker *Ed Bayne Andy Brindisi Georg Schrader Hiroyuki Jikei • Space sector Gary Baker *JJ De. Giovanni Andrea Reilly Roberto Ciaschi Kinsuke Hara • Defense Gary Baker *Pres Thompson Hans Ziemer Primus Ridgeway Hiroyuki Jikei • Suppliers Not Launched • Accreditation Bodies Not Launched Not Launched IAQG General Assembly - Guy DION Presentation Not Launched ØImprovement Strategy • Requirements ØRelationship Growth Strategy • University, Engineering, Sourcing October 7 th, 2005 10
Strategy Stream – Requirements IAQG Strategy Establish, Develop, and Maintain Industry Quality Requirements to improve product and process integrity • Maintain Focus on Quality Management System (QMS) Standards – Stay abreast with emerging requirements e. g. CSR, Hazmat* etc – Sustain and Improve Certification Scheme Requirements – Support QMS Revision year 2008 • Work with Relationship Growth Teams – Civil Authorities requirements harmonization – Space requirements integrated into QMS – Defense requirements harmonization • Including Industry Controlled Other Party Scheme activities *CSR = Corporate Social Responsibility Hazmat = Hazardous Materials eg ROHS (Restriction Of Hazardous Substances) WEEE (Waste Electrical and Electronic Equipment) October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 11
IAQG Strategy Stream – Requirements Current State A suite of existing IAQG QMS standards, based on ISO 9001 Various take up of standards Many other Requirements - Authorities - Associations - Customers Different Areas - Civil - Space - Defense October 7 th, 2005 Actions Future State QMS 9100 series Ø Dedicated Working Groups Ø Relationship with TC 176 Ø Data mining of current 9100 standard, 9101 and others Ø Web survey Ø Benchmarking with other industries Ø Metrics : • Scoring deployment (OASIS) • Certification deployment Ø Relationship with civil authorities, defense & space Ø Monitor emergent new requirements • consistent with the ISO 9001 new issue • worldwide implemented by the industry International unique Certification Scheme • audit process • scoring Standards worldwide recognized by the stakeholders IAQG General Assembly - Guy DION Presentation 12
IAQG Strategy Stream – People Capability* Develop the competency of, and support for, those engaged in supply chain processes, in all functions, to deliver continual improvements in OTOQD • Develop common dictionary of Aviation Space & Defence terms & meaning for IAQG related documents • Develop common framework for Competency Management Process • Develop Core set of IAQG agreed competencies & levels linked to job needs & determine whether licensing / qualification has added value • Establish approach & network of training/ coaching providers worldwide and implement quick start mechanism eg; – Boot camp for new / problem suppliers – Merit scheme for proactive / top class suppliers October 7 th, 2005 IAQG General Assembly - Guy*Now Presentation DION Includes Human Factors 13
IAQG Strategy Stream – People Capability Actions Current State • Assumption that good Processes alone lead to good Products. Ø Ø Common “Competences Management Process” Ø Ø • More outsourced Processes in “foreign” countries (Problems of language and meaning) Ø • More temporary workers in workforce • Mature Products delivered by reliable Processes Raised awareness of People: • Mechanical technocratic approach to Processes • Lack of/ Diversity of “Competency Mgt Process” Common meaning of terms (Dictionary) Future State Their position/ role within operational Processes & the impact of Human Factors on their own performance Establish an industry standard approach to boost people capability in supply chain management at all levels • Highly Skilled workforce at all levels in the supply chain • Robustness of Processes with regards to changes • People can twist or ignore the process October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 14
IAQG Strategy Stream – Supply Chain Process Capability Deployment of Global Supply Chain Process standards and guidelines to ensure continually improving OTOQD • Create a Supply Chain Management Standard / Guide, an overarching document to define industry standard supply chain management processes eg: • Contract Requirements flow down • New Product Introduction • Product / Supplier Couple Qualification • Change Control – Engr / Source / Process • Sub-tier Supplier surveillance & control, including Special Processes • Supplier Development • etc • A checklist to be developed to assess supplier process strength October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 15
Strategy Stream – Supply Chain Process Capability IAQG Strategy Deployment of Global Supply Chain Process standards and guidelines to ensure continually improving OTOQD • Develop maturity model for Supply Chain Processes (CMMi* for example) • Establish links with Supply Chain Council to access other industry experience and best practices and ensure guideline incorporates best practices from other industry sectors October 7 th, 2005 CMMi = Capability Maturity Model – Integrated IAQG General Assembly *- Guy DION Presentation 16
IAQG Strategy Stream – Product Realisation Process Establish and implement proactive product realisation processes to ensure immediate & sustainable OTOQD internally and externally • Define an industry standard pre-production approval process to effectively control part/source introduction & change • Improve manufacturing process capability levels through the supply chain; eg: - more effective deployment of key characteristics standard (9103), - process certification • Develop training material to assist in effective deployment of key characteristics standard (9103) • Develop industry standard process and toolkit for root cause analysis and action planning October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 17
Relationship Growth Strategy IAQG Strategy Working together to develop a single voice on quality related issues… Civil Airworthiness Relationship – Enhance safety and quality by working together with the international airworthiness authorities and industry leaders to establish a system where aircraft product and parts: • Can be manufactured and maintained almost anywhere • Move quickly and seamlessly to the end item user • Are supported by electronic documentation • There is no more than one AA action for each industry activity International Space Forum – A global forum for space quality issues standards Share experience and views on space quality issues – Discuss initiatives and build consensus for a common space position – Propose space specific initiatives – Global acceptance of standard approach for a single QM standard and certification Defense Relationship – Coordination with NATO on AQAP’s (Allied Quality Assurance Publications) – Involvement of national defense organizations in sector activity – Recognition of IAQG standards as suitable for procurement October 7 th, 2005 IAQG General Assembly - Guy DION Presentation 18
REQUIREMENTS 2007 o. QMS MAINT o DATA MINING/LESSONS LEARNED o. WEB SURVEY o. DEPLOYMENT METRICS o. BENCHMARKING o. ICOP 2008 2010 2009 o. IMPROVED QMS Re-issue DEPLOYMENT PROCESS Expand to Airlines & MRO’s AUTHORITIES ALIGNMENT o. PROCESS CERTIFICATION PRODUCT REALIZATION PROCES IAQG Strategy 2006 o. PRE PRODUCTION APPROVAL PROCESS o 9103 – IMPROVED DEPLOYMENT DEVELOP SUPPLY CHAIN PROCESS ARCHITECTURE & COLLECT OTHER INDUSTRY BEST PRACTICES Develop & Issue Sub-tier Control handbook SUPPLY CHAIN MANAGEMENT October 7 th, 2005 IAQG General Assembly CAPABILITY Develop university links Develop Dictionary - Guy DION Presentation PEOPLE Establish curriculum & network of training and coaching providers worldwide Develop Competency Management Process CAPABILITY 19
e5a84a4884483af04184b4d2e1e7c9c3.ppt