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i. TERA Availability 6 The Worlds Most Sold HA Solution To SMB Andy Kowalski i. TERA Availability 6 The Worlds Most Sold HA Solution To SMB Andy Kowalski andy. [email protected] com June 15 th 2011 for Business Leaders Have Vision™ visionsolutions. com 1

i. TERATM Availability 6 Ideal for SMB type environments The industry benchmark for self i. TERATM Availability 6 Ideal for SMB type environments The industry benchmark for self managing HA i. TERATM Virtual Role Swap Test (VRST) – While-active role swap tests i. TERATM Fully Automated Role Swap – one button role swap process i. TERATM Transport Journal – Fast & robust object replication i. TERATM Direct Apply – optimized performance for SMB i. TERATM Real-Time Self-Correction – spend less time managing i. TERATM Apply Accelerator – spend less time tuning i. TERATM ZZ Audit – No locking required on backup system i. TERATM Audit Command Console – centralized audit control i. TERATM RSR Monitor – continuously shows you are ready to role swap i. TERATM Cluster Host Monitor – single screen multi-node monitoring i. TERATM Alert – Flexible e-mail alerting system i. TERATM SAT Lite – Fast automated analysis of your environment i. TERATM MQ Support – Web. Sphere MQ messaging support i. TERATM CRGs – Manage separate application groups on same system i. TERATM Quick Sync – no need to use tape for initial synchronization Migrate While Active – migrate servers without down-time Local Languages – English, Italian… Sold globally - supported locally Over 2000 licenses sold to over 1000 customers Leaders Have Vision™ visionsolutions. com 2

Concepts & SMB Philosophy Users work on the primary system (A) If the primary Concepts & SMB Philosophy Users work on the primary system (A) If the primary system or a business application experiences down time then the backup system is available to quickly take over the role of the primary system. Users continue work on the backup without data loss Backup system (B) can be in same room or in another city without impacting performance The backup database is accessible for read-only applications while mirroring Tape backups take place on the backup system without causing down time on the primary User changes in database files are captured and replicated in real time to a backup system either synchronously or asynchronously Philosophy of i. TERA HA is to auto-correct issues, there The backup database is continuously checked for are no reports to study … role swap readiness (database and application consistency) …this is ideal for most SMB and auto-corrected if necessary environments. Leaders Have Vision™ visionsolutions. com 3

Built-From-The-Start For Remote Journaling Benefit: Built Around most flexible and robust data transport mechanism Built-From-The-Start For Remote Journaling Benefit: Built Around most flexible and robust data transport mechanism Tech Tip*(1): Hardware mirroring typically does not maintain database or application level consistency while mirroring. After unplanned downtime this can cause damaged objects, access path rebuilds, referential integrity and other data consistency issues which may take hours to correct before the applications are available. Leaders Have Vision™ visionsolutions. com 4

Transport Journal ● Data areas ● Data queues ● Integrated File System (IFS) ● Transport Journal ● Data areas ● Data queues ● Integrated File System (IFS) ● MQ / Web. Sphere ● User profiles ● Database triggers and constraints ● System values ● Spool files & output queues ● Program objects ● Communication objects ● IBM job scheduler entries Benefits ● Directory entries ● ● More… Faster and more reliable object replication Object changes captured and replicated in real time Multiple transport journals per system adds flexibility More efficient than FTP Tech Tip: The traditional method for transporting object changes uses FTP (file transfer protocol) however FTP does not have the performance or reliability of remote journaling. A transport journal is a remote data journal that is used by i. TERA Availability 6 to package and send changed parts (bytes) of objects in FIFO sequence. Each i. TERA CRG has it’s own transport journal. It’s a faster and more reliable method for replicating object changes than FTP. Leaders Have Vision™ visionsolutions. com 5

Direct Apply Benefits ● ● ● Efficient and robust apply architecture No staging area Direct Apply Benefits ● ● ● Efficient and robust apply architecture No staging area (log spaces) needed on backup system Low I/O generated per transaction Easy to manage & monitor because there are few moving parts Reliable because there are few moving parts Tech Tip: In sophisticated multi-journal, multi-processor and multi-application environments the multi-job dynamic apply architecture in MIMIX & OMS has apply performance advantages Leaders Have Vision™ Vision Auto. Guard. TM automatic notification and self-correction visionsolutions. com 6

Real-Time Self-Correction Benefits ● Spend less time managing HA ● Files don’t go ‘on Real-Time Self-Correction Benefits ● Spend less time managing HA ● Files don’t go ‘on hold’ ● If a transaction fails to update the backup then the record is instantly self-corrected without interrupting mirroring ● Operators can review the self-correct history at later stage if they wish to ● Helps maintain Role Swap Ready (RSR) status Tech Tip: Most common reason why files go ‘on-hold’ (not mirrored) with some HA solutions is a single record failed to update. i. TERA Availability 6 retrieves an image of the record from the primary using RRN and over writes the backup in a parallel stream. File doesn’t go on hold and we’re in synch. Leaders Have Vision™ Vision Auto. Guard. TM automatic notification and self-correction visionsolutions. com 7

Apply Accelerator Self-Correction Benefits ● ● ● ● Spend less time tuning HA Automatically Apply Accelerator Self-Correction Benefits ● ● ● ● Spend less time tuning HA Automatically starts/stops whenever latency detected User defined latency thresholds Uses memory on backup system to bulk apply transactions Can accelerate apply up to 400% Preserves database consistency Preserves application consistency Tech Tip: If apply latency reaches a user determined threshold (minutes or transactions) then an apply accelerator job automatically starts and caches the apply essentially doing a bulk read and apply. When latency falls below a threshold the apply accelerator automatically ends. Leaders Have Vision™ Vision Auto. Guard. TM automatic notification and self-correction visionsolutions. com 8

ZZ Audit Self-Correction Self-correcting updates are placed in the transport & apply data path ZZ Audit Self-Correction Self-correcting updates are placed in the transport & apply data path and self-correct the backup ZZ Audit automatically sends request to primary for self-correction Benefits ● ● ● User accidentally updates data on backup Local journal on backup identifies unauthorized database changes Spend less time repairing HA Protect backup database from unauthorized updates without locking it Any unauthorized data updates on backup are immediately self-corrected No need for i. TERA Availability 6 to lock the backup database Faster mirroring startup and shutdown Less potential for lock conflicts Tech Tip: The backup data is journaled by i. TERA Availability 6 to a local journal. Any updates which are not made by the i. TERA HA apply job user trigger the ZZ Audit job to retrieve an image of the record from the primary by RRN and self-correct (replace) the record on the backup Leaders Have Vision™ Vision Auto. Guard. TM automatic notification and self-correction visionsolutions. com 9

Audit Command Console Self-Correction i. TERA Availability 6 Audit Command Console Screen Opt 2=Change Audit Command Console Self-Correction i. TERA Availability 6 Audit Command Console Screen Opt 2=Change the Audit Test Opt 10=Review History of The Audit Test Opt 18=Submit using schedule Extensive list of automated audit tests Test interval in Days or Hours F 7=Last start time F 8=List all audit tests F 9=Sort the audit tests Benefits ● Spend less time scheduling audit tests ● Centralized console for managing all i. TERA Availability 6 audit tests ● Pre-configured with best practice audits and run intervals ● i. TERA Availability 6 audits don’t produce reports they self-correct Vision Auto. Guard. TM automatic notification and self-correction Leaders Have Vision™ visionsolutions. com 10

Role Swap Readiness Monitor i. TERA Availability 6 Role Swap Readiness Monitor Screen List Role Swap Readiness Monitor i. TERA Availability 6 Role Swap Readiness Monitor Screen List current RSR status OK, ERR or WRN Status of each individual audit Extensive list of audit tests that will be performed to verify role swap readiness F 13=Maintain Frequency (of audits) F 18=Submit all Tests (now) F 23=Message Log (of audits) Benefits ● Spend less time monitoring role swap readiness ● ● Continuously checks that you are role-swap-ready (RSR) i. TERA Availability 6 Alert e-mails are sent if an issue cannot be self corrected Summary of all audit tests is easy to navigate There are no reports to study. . all results on-screen (faster) Vision Switch. Assistant. TM provides automated push button failover Leaders Have Vision™ visionsolutions. com 11

Cluster Host Monitor i. TERA Availability 6 Cluster Host Monitor Screen Each line contains Cluster Host Monitor i. TERA Availability 6 Cluster Host Monitor Screen Each line contains a summary of one CRG*(1) Primary or backup node Status of every audit OK, WR or ER Disk utilization % Status of i. TERA Availability 6 processes jobs Alert Indicator Benefits ● ● ● F 9=Auto Refresh Mode F 13=Maintain Frequency F 14=Sort by Alert F 23=Message Log Spend less time monitoring multiple systems or LPARs Monitor all your systems and LPARs from one screen Instantly see status of replication for all environments Issues alerts when operator attention required Sort systems/LPARs by alert Drill down to System Monitor and RSR monitor *(1) CRG is an i. TERA Availability 6 Cluster Resource Group (Replication Group) Leaders Have Vision™ visionsolutions. com 12

Automated Role Swap With Full Monitoring i. TERA Availability 6 Role Swap Monitor Screen Automated Role Swap With Full Monitoring i. TERA Availability 6 Role Swap Monitor Screen Summary status of nodes being role swapped Current step and how long it will take Log showing what happened so far Benefits F 9=Process Log F 16=Role Maintenance F 20= Role Swap History ● Faster, more reliable role swaps ● ● ● Role swap process can be customized *ROLLOVER is a planned role swap (runs audits before role swap) *FAILOVER is an unplanned role swap (does not run audits before role swap) *RVYVRTENV is a virtual role swap (allows while active tests) Vision Switch. Assistant. TM Monitor shows status in real time provides automated push Monitor predicts task completion times based on history (mins) button failover Leaders Have Vision™ visionsolutions. com 13

Virtual Role Swap Test (VRST) i. TERA Availability 6 Role Swap Monitor Screen Resume Virtual Role Swap Test (VRST) i. TERA Availability 6 Role Swap Monitor Screen Resume means that the backup data consistency will be resumed after the virtual test is complete F 20=Role Swap History F 21=Role test log Benefits ● Less time and cost spent executing role swap tests ● ● Production system users and jobs not interrupted while role swap test runs No tape save/restore required No system exposure or data loss during test Users can update data on the backup during the test Vision Switch. Assistant. TM Tip: 90% of i. TERA customers execute virtual role swap tests during the day without introducing down-time! Leaders Have Vision™ provides automated push button failover visionsolutions. com 14

Virtual Role Swap Test (Under The Covers) During a virtual role swap test users Virtual Role Swap Test (Under The Covers) During a virtual role swap test users remain on-line During a virtual role swap test, apply processing is suspended which simulates un-planned down-time (freezes the backup data) During a virtual role swap test ZZ Audit automatically sends request to primary for self-correction. Self correcting updates are placed in the transport data path and transferred to the remote journal immediately Leaders Have Vision™ After a virtual role swap test apply processing is restarted. This will self-correct data changes made during the test and then process the backlog of transactions in the remote journal to bring systems back in synch quickly During the test users sign-on to the backup and update data and run jobs to make sure that backup applications are Role Swap Ready visionsolutions. com 15

i. TERA Alert Select notification methods e-mail, text message or message queue Configure e-mail i. TERA Alert Select notification methods e-mail, text message or message queue Configure e-mail gateway SMTP Identify monitored message queues Identify monitored messages and message severities Identify alert recipients depending on time of day plus escalation path Benefits i. TERA Alert will now monitor 24 X 7 so you don’t have to be stuck to a screen! ● i. TERA Alert finds the right person and notifies them by e-mail ● ● ● Monitors message queues Selects most important messages by user defined severity thresholds Sends e-mail to user configurable recipients or groups E-mails are widely supported by mobile devices Respond to alerts locally or remotely Leaders Have Vision™ visionsolutions. com 16

Flexible Replication Scenarios 3 2 1 Production (A) Backup (B) One-to-One Replication One-to-Many Replication Flexible Replication Scenarios 3 2 1 Production (A) Backup (B) One-to-One Replication One-to-Many Replication Production LPAR Backup LPAR Single-System Replication Production LPAR Two Way Replication 6 Production LPAR Backup LPAR Replicant (C) 5 4 Production LPAR Backup LPAR Production (A) Backup System One-to-Many Replication Production System Backup LPAR Many-to-One Replication Flexibility Equals Business Value Leaders Have Vision™ visionsolutions. com 17

Data Migration Projects 1 Live users Test users 2 Before Migration Users are live Data Migration Projects 1 Live users Test users 2 Before Migration Users are live on the old system and database on new system is empty Electronic Synchronization i. TERA HA has the ability to schedule and manage the electronic synchronization of large libraries overnight. ITERA HA then keeps the new system synchronized 3 Cut Over Test i. TERA HA then allows users to sign-on to the new system and verify that the applications are Cut Over Ready. If not then we synchronize any missing objects or libraries until users are happy. 4 Cut Over is done and users continue working on the new system. Live users Benefits ● Take the down time and risk out of data migration ● No need to courier tapes ● No need to work weekends ● Cut Over test guarantees success Leaders Have Vision™ Tip: Over 20% of i. TERA customers also use it for data migration projects visionsolutions. com 18

More i. TERA Availability 6 Features 1/2 No production downtime during install i. TERA More i. TERA Availability 6 Features 1/2 No production downtime during install i. TERA is designed so that the implementation and initial synchronization of the backup system can be done without introducing any user down time. Library Analyzer i. TERA analyzes all libraries and objects and provides valuable input to help optimize the mirroring setup (SATLITE Tool) Auto Library & Object Registration Customer who periodically create rename and delete libraries and objects and want them automatically mirrored can do so. Libraries & contents can be defined for mirroring with wild cards. Libraries and contents will be automatically journaled, synchronized and mirrored. Library Auto Sync. Helps eliminate the need for operators to be present during the initial data synchronization. Libraries to be replicated are pre-selected, the journals to which the libraries will be replicated are assigned, and a syncing priority status is assigned. Sophisticated targeting functionality allows for a wide range of unattended syncing possibilities Leaders Have Vision™ visionsolutions. com 19

More i. TERA Availability 6 Features 2/2 MQ / Web. Sphere Support i. TERA More i. TERA Availability 6 Features 2/2 MQ / Web. Sphere Support i. TERA replicates the associated MQ Library. Creates the Queue Manger, if needed. Creates the queue. Replicates the current messages and other IFS objects. Creates the remote journal and receive. Applies the messages to the Backup node, then deletes messages as needed. Menu Fastpaths All menus are logically and consistently laid out following i 5/OS naming conventions and standards to make them familiar and easy to use. In addition a fastpath technique is used to allow operators to navigate faster and communicate easier to others. To access the system monitor for example type ‘ 1. 1’ on any screen…it takes you to menu 1 and then option 1 in a single step. CRC Audit Allows all records in a file to be checked between source and target without sending the records to the target. A CRC code is generated for each record (or block of records) on source and target and only the CRC code needs to be compared. This greatly reduces the time involved. Auto Installation When i. TERA is installed on the source system it sends an copy of itself to all target nodes and auto installs. Journals are automatically created Leaders Have Vision™ visionsolutions. com 20

More New Features in i. TERA Availability 6 1/2 Italian Language Support All screens More New Features in i. TERA Availability 6 1/2 Italian Language Support All screens and messages now available in Italian (from SP 09) In Italy… Role Swap Readiness Monitor Enhanced Formerly called E 2 KG has been renamed and enhanced. Allows customers to always know that they are role swap ready User Profile Replication Enhanced User Profile Replication can now be performed via the i. TERA HA transport journal, which provides a more efficient replication method. Replication using the original exit point method is still available. Option & Function Standardization Changes Options that formerly were alpha characters are now all numeric. Follows CUA/SAA standards. System Value Replication is an advanced feature and is accessible via menu option 5. 8. However, this menu option is not visible unless *SYSVAL is enabled in the Replication Components screen (30. 23, F 20). Vision Auto Validate New common way to receive license keys *(1) Contact your local Vision business partner for more details Leaders Have Vision™ i. TERA Availability 6 has been GA since April 2009 visionsolutions. com 21

More New Features in i. TERA Availability 6 2/2 User Experience Level Allows screens More New Features in i. TERA Availability 6 2/2 User Experience Level Allows screens to be restricted or expanded to use advanced features. IBM i Supports IBM i V 5 R 3 - V 6 R 1+ (v 5. 0 supports V 5 R 2 – V 6 R 1) i. TERA Alert Enhancement i. TERA Alert users now have more control over e-mail recipients. New Audits & Enhancements Preferred run time, Object Attribute Audit, Constraint Audit, Object Existence Audit, Installation Existence Audit, Object Attribute Audit, System Values Audit Pre-Applied i. TERA HA Patches (formerly called PTFs) A new technique is being deployed for v 6. 0 software package distribution. The software product image with the latest cumulative patches pre-applied will be posted regularly to our FTP site (whenever a new PTF Service Pack is released, which is generally monthly). This will benefit business partners by significantly accelerating software installation time. Object Difference Audits Identifies discrepancies of objects between production and recovery systems. Provides a facility for customer to correct the discrepancy Leaders Have Vision™ visionsolutions. com 22

i. TERA 6. 1 New Features 1. Audit & Self Heal 1. 1 Heal i. TERA 6. 1 New Features 1. Audit & Self Heal 1. 1 Heal Boost For Virtual Role Swap Test 1. 2 Best Of Breed Attribute Audits (From MIMIX) 1. 3 Attribute Audit Report 1. 4 Audit Activity Status 1. 5 Stored Procedure Audit 1. 6 Deleted Record Audit GA 2. Replication 2. 1 Retain Receivers On Sync 2. 2 Filter Change Without ENDJRN 2. 3 Rename Library Support 2. 4 Fast Quick-Sync 2. 5 Windows Enrolment Attribute Support, 2. 6 STRJRNLIB Support 3. Installation & Packaging FCS 3. 1 Parallel Installs Via i. Wiz, 3. 2 MIMIX Style Service Pack Protocol Five Areas of Focus Sixteen* New features 4. Help & Documentation 4. 1 Online Help Version 6. 1 5. Configuration *There are sixteen new features. Some of these features can be broken down into more sub features. Leaders Have Vision™ 5. 1 Centralized Policy (Parameter) Maintenance visionsolutions. com 23

i. TERA Support 24 X 7 Support – telephone, e-mail, on-line First level i. i. TERA Support 24 X 7 Support – telephone, e-mail, on-line First level i. TERA support from certified local business partners Second level MIMIX support from support centers in Manchester UK Third level MIMIX support from development labs in Salt Lake City UT and Rochester MN On-line knowledge base On-line incident tracking Regular Service Packs (approx every 2 months) On-line software upgrades On-site assistance (extra cost) Leaders Have Vision™ visionsolutions. com 24

Over 2000 Licenses Sold to over 1000 Customers The Worlds Most Sold HA Solution Over 2000 Licenses Sold to over 1000 Customers The Worlds Most Sold HA Solution To SMB Environments Leaders Have Vision™ visionsolutions. com 25

Thank-you Leaders Have Vision™ visionsolutions. com 26 Thank-you Leaders Have Vision™ visionsolutions. com 26