HUMAN FACTORS GROUP ENGINEERING A STRATEGIC APPROACH TO

HUMAN FACTORS GROUP: ENGINEERING A STRATEGIC APPROACH TO ‘MAKING A DIFFERENCE’ Andy Ebdon Chairman HFG: E

WHAT IS THE HFG: E? RAe. S SPECIALIST GROUPS Aerodynamics Aerospace Medicine Air Law Air Power Air Transport Airworthiness and Maintenance Avionics & Systems Environment Flight operations Flight Simulation Flight Test General Aviation Historical Human Factors Human Powered Licensed Engineers Management Studies Propulsion Rotorcraft Space Structures & Materials UAV Weapons Systems & Technologies

WHO IS THE HFG: E? Andy Ebdon (Chairman) Cliff Edwards (Dep Chairman) Tony Hines (Secretary) Marc Bailey Keven Baines Tony Bisson Alan Eccleston Andy Evans Maj Chris Evans Phil Hall Doug Owen Mick Skinner Jim Rainbow Simon Roberts John Saul Alan Simmons Phil Sleight Tania Wilson Simon Witts RAF Av Hazard Mngt (Ex Shell) Retired (Ex BA) FR Aviation and BBGA Baines Simmons TAG Aviation Rolls Royce Aviate. Q (Ex Bristow) MOD Dir Av Reg & Safety Monarch Ac Eng Ltd Human Engineering (Ex Airbus Design Office CHIRP Independent , Chair A & M Gp (Ex Monarch) CAA International Federation of Airworthiness Retired (Ex AAIB) AAIB Virgin Atlantic Flybe + Corresponding Members

AIM OF THE HFG: E TO PROMOTE AND INFLUENCE THE REDUCTION OF RISKS TO AIRWORTHINESS RESULTING FROM HUMAN PERFORMANCE IN ENGINEERING AND MAINTENANCE

A STRATEGIC APPROACH DATA DESIGN SENIOR INFLUENCE & ACTIVE ENGAGEMENT INTERVENTION STRATEGIES

PROGRESS -DATA • Analysis of Wide Range of Reports and Surveys • Predominant Error Types • Installation Errors • Incorrect Installation • Incorrect Maintenance • Dominated by knowledge-based and rule-based error • Common Performance Shaping Factors • Pressure • Training • Fatigue • Value of Human Factors Programmes • Conclusions? Work in progress, but …. Design …. . Error Prevention …. Error Recovery

PROGRESS - DESIGN Discussion Paper l Suggested Best Practice l Training for Designers in Human Factors l Balancing Conflicting Requirements l HF Expertise in 2 nd/3 rd Tier Suppliers l Regulation not sufficiently definitive l Plenty of Ideas – How to Take Forward? l

PROGRESS – SUCCESSFUL INTERVENTIONS • Methodology for Analysis • Data Dependent • Environment Specific? • More work to do….

PROGRESS – INFLUENCE AND ENGAGEMENT l l Position Paper Common Message ………

We have come a long way, but challenges remain l Regulators focused on compliance rather than effective implementation l Regulators are not looking at the intent of the regulation l Implementation has been very training centric l And that training has focused on cost/compliance …and these organisations are not reaping the benefits and are becoming increasingly frustrated!

Is this an organisation you know? ü HF? We've done that… ü We published our HF procedures ü We trained everyone in HF ü We comply with all current regulations. ü Our regulator audited us and it didn’t result in any findings regarding our HF programme ü We fix problems as they occur

What does a healthy HFEM programme look like? What are the Key Performance Indicators? l A healthy reporting culture indicates: l l Senior Management buy in l A real Just culture l Effective error investigation l Feedback system is working l Effective interventions l A reduction in error costs l If its monitored!

THE MESSAGE l We are heading in the right direction l It’s about changing cultures and behaviours l It’s about effectiveness not just compliance l Our success is measurable ……its going to be a long journey ……. …. . but it is a shared journey

WHAT NEXT? Action Plan? l More Data Analysis l How to Influence Design l Small Operators, Small Manufacturers l Learning from Others l Influencing Senior Management l

WHAT DO YOU THINK? Har-iptl@esair. dlo. mod. uk