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HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Quality Assurance in Higher HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Quality Assurance in Higher Education Institutions BRIEFING OF EXTERNAL EXPERTS … based on ENQA methodology HQA - 2014

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY GREECE: Economic Profile The European crisis has HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY GREECE: Economic Profile The European crisis has hit Greece severely: ■ GDP shrunk by 27%, from € 233 bn in 2008, to € 185 bn today ■ Disposable INCOME dropped by almost 50% ■ UNEMPLOYMENT: climbed from 8% in 2008 to 27% (twice as much among the young) ■ PUBLIC DEBT rose to € 320 bn (177% of GDP) www. hqa. gr

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr HIGHER EDUCATION ■ Number HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr HIGHER EDUCATION ■ Number of HEIs reduced by 15% (in 2012) ■ Teaching staff reduced by 25% from 2008 ■ One recruitment for every five retirements: (Rule 1 to 5) ■ HEIs are under-staffed and under-financed ■ 850 recently elected teaching staff cannot start work. and are seeking jobs elsewhere (Existing teaching staff= 11, 000) ■ Existing organisation and support mechanisms are unable to catch up with a rapidly changing situation

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Hellenic Quality Assurance Agency HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Hellenic Quality Assurance Agency Is an Independent Public Organisation, established in 2005 HQA MISSION To support HEI: s in their effort to improve the quality of their services and inform the State, Academic Institutions and the Public with regard to international practices and trends regarding Quality Assurance HQA’s strategic goal is to design and implement Quality Assurance on the whole of HE in Greece

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Goals of the Evaluation HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Goals of the Evaluation Process 1. Initiate Uniform approach for recording, understanding and assessing HE Institutions 2. Take measures to ensure, validate and improve the quality of work performed in HE Institutions 3. Establish QUALITY CULTURE in Higher Education 5

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Greek HE Institutions: 2012 22 Universities 8 HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Greek HE Institutions: 2012 22 Universities 8 in the Athens Metropolitan Area 2 New, established after 2000 16 Technological Educational Institutes (TEI) 2 in the Athens Metropolitan Area ΤΕΙ: upgraded to University level in 2001 www. hqa. gr

HQA www. hqa. gr HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Greek HE Institutions Development HQA www. hqa. gr HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Greek HE Institutions Development No of Depts: 533 439

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr ΗΕ OVERVIEW: Achieve more HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr ΗΕ OVERVIEW: Achieve more with Less? All Greek HE Institutions are Public Financing: mainly from State Funds & Research income State Support is shrinking by 25% pa 1 to 5 rule also applies to Support and Admin staff. Schemes for further reduction of human resources ■ Bureaucracy still Rules Ok! ■ ■ 8

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr The Evaluation process 1. HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr The Evaluation process 1. Internal Evaluation of each Department (annual) 2. External Evaluation of each Department (4 -yr cycle) with focus on academic performance 3. Evaluation of Institutions, with focus on effectiveness of management 4. Accreditation … (pending)

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY External Report Structure The external Report concentrates HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY External Report Structure The external Report concentrates on the following aspects: 1. 2. 3. 4. Curriculum of all Study Programmes Teaching quality Research activity Supporting Services … and examines the level and quality of: 5. 6. Collaboration with social, cultural and production organisations Strategic Planning www. hqa. gr

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Significance of External Evaluation HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Significance of External Evaluation 1. Findings reveal valuable improvement points 2. Report publicity promotes constructive competition among Academic Units and informs interested parties 3. External Evaluation proposals alone, suffice to motivate towards quality improvement 4. Implementation of Evaluation suggestions will be investigated at the accreditation phase. 5. External Evaluation is a pre-requisite for the continuation of support by European Research Grants (ESPA)

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Benchmarks External experts use their experience in HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Benchmarks External experts use their experience in the formulation of recommendations www. hqa. gr

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Major Challenges ■Possible negative HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Major Challenges ■Possible negative attitude of both academics and students, inspired by: - Ignorance and misconception - Lack of confidence - Suspiciousness ■The Monster of Bureaucracy

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Deliverable & Reimbursement of HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Deliverable & Reimbursement of Expenses ■ The team of experts is expected to deliver their draft report (in Greek or English) before leaving Greece ■ The draft is sent to the evaluated Department for possible comments which are assessed by the evaluation team before they submit their final report. ■ Reimbursement of any outstanding expenses is paid to the members of the External Committee after delivery of the draft report. Please send your receipts & invoices by registered post.

HQA www. hqa. gr HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Legislation (Conflict of Interest) HQA www. hqa. gr HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Legislation (Conflict of Interest) Ο ορισμός των μελών γίνεται με απόφαση της Ολομέλειας της ΑΔΙΠ Ν. 3966/2011, άρθρο 59 Τα μέλη της Επιτροπής Εξωτερικής Αξιολόγησης δεν πρέπει να ανήκουν ή να έχουν οποιαδήποτε εκπαιδευτική, ερευνητική ή υπηρεσιακή σχέση με το ίδρυμα ανώτατης εκπαίδευσης, στο οποίο ανήκει η ακαδημαϊκή μονάδα που αξιολογείται, ή να είχαν κατά την τελευταία πενταετία μια τέτοια σχέση. Νόμος για την Παιδεία 4009 /2011

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr End of Briefing Appendix HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr End of Briefing Appendix …

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Study Programmes Checklist ✓ HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY www. hqa. gr Study Programmes Checklist ✓ Does Curriculum meet the Department’s objectives and needs of the society ✓ Organisation of educational process ✓ Examination System ✓ Support by suitable Infrastructure ✓ Relation to internationally accepted benchmarks and learning requirements

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Teaching Checklist ✓ Organisation and Implementation of HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Teaching Checklist ✓ Organisation and Implementation of Teaching Tasks ✓ Effectiveness of teaching Staff ✓ Study material, Infrastructure and Support ✓ Staff/Student Ratios and Quality of Interaction ✓ Quality of Teaching Outcomes ✓ Link of teaching with Research ✓ Mobility of academic Staff and Students www. hqa. gr

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Research Checklist ✓ Originality and Efficiency of HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Research Checklist ✓ Originality and Efficiency of Research ✓ Research Projects and Partnerships ✓ Research Publications, Citations, etc. ✓ Distinctions, Patents and Awards ✓ Participation of Students ✓ Quality of Research Infrastructure www. hqa. gr

HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Services and Infrastructure ✓ Effectiveness of Administrative HQA HELLENIC QUALITY ASSURANCE & ACCREDITATION AGENCY Services and Infrastructure ✓ Effectiveness of Administrative Support ✓ Services provided to Students ✓ Infrastructure ✓ Cooperation with other educational and research institutions in Greece and abroad www. hqa. gr