How to Get Campus Buy-In Leading from the Middle
What do you mean, “buyin”? “Wheel of Risk” Risk Management and Insurance - A Handbook of Fundamentals NACUBO 1983
Set the Stage n Create allies among your fellow administrators – Natural allies usually found in public safety, finance, EH&S, human resources – Know your fellow administrative department managers – Support them whenever possible – Call rather than e-mail on sensitive issues or where it appears that your interests diverge
Set the Stage n Know your institution – Values – Resources – Priorities n Help your institution get to know you – – Web site Newsletter Training FAQ’s
Form the Proposal n n n Keep it simple and precise Why is it needed? Tell stories to illustrate. When is it needed? Who / what departments will be affected? What will be the affects of the program -financial, programmatically, administrative? What are consequences of not doing?
Analyze the Issues n Who has ultimate control for the project? – President? Treasurer? Dean of the College? n Are there any potential stoppers? – Trustees? Faculty? Others? What flexibility is there in implementation? n Can participating departments share ownership? n
Communicate n Be a resource, not a dictator n Test on allies first – refine as needed n Bring in key depts who will be impacted – be open to suggestions to help “make it their idea” n Help affected depts see benefits n Collaborate on how to announce policy change to campus
Implement n n n When full consensus is achieved, “make it so” Get the message out – e-mail, memo and/or web Follow up on departments that are implementing – build ownership if applicable Remind departments if process is repetitive Refine process as needed
Monitor and Refine n Report on how it went/is going to concerned managers n Refine processes based on results n Remind departments as needed if program is ongoing
Remember n Never ask for unnecessary administrative activity n Build consensus before launching a project !! Good Luck !!
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