Скачать презентацию How the Global Gopher service works Global Gophers Скачать презентацию How the Global Gopher service works Global Gophers

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How the Global Gopher service works… Global Gophers LLC How the Global Gopher service works… Global Gophers LLC

Agenda • Making a Request – Customer makes request – Auto responder emails customer Agenda • Making a Request – Customer makes request – Auto responder emails customer – Email sent to you (the “Gopher”) • Other points – Financial – Shipping regulations – Regular customers • SC – Fedex Global Gophers LLC

Making a Request Customer selects a country: Customer selects “Make a Request”: Global Gophers Making a Request Customer selects a country: Customer selects “Make a Request”: Global Gophers LLC

Customer Fills in Request Form …and hits “Send USA Request” Global Gophers LLC Customer Fills in Request Form …and hits “Send USA Request” Global Gophers LLC

Customer Sent to “Thank You” screen: Global Gophers LLC Customer Sent to “Thank You” screen: Global Gophers LLC

Customer automatically receives email: Global Gophers LLC Customer automatically receives email: Global Gophers LLC

Gopher receives request: Global Gophers LLC Gopher receives request: Global Gophers LLC

Sourcing Items: • If request is from an online store or website: – Visit Sourcing Items: • If request is from an online store or website: – Visit the website and do a dummy order to find out how much the items, tax and shipping costs to you will be. – Request full amount from customer in advance • Plus shipping costs to the customer – if known • If request is from a traditional store: – Visit a few websites and confirm that item is available – If expensive, ask for part payment – If not, ask for the Gopher fee of $20 USD (or equivalent) Then… Global Gophers LLC

Request Payment: • Useful Tips: – On the USA site at least there is Request Payment: • Useful Tips: – On the USA site at least there is an invoice template you can use. – You can also download from Pay. Pal a useful “Pay Now” button that you can add to emails from Outlook – A Pay. Pal credit card gives you 1% cash back on all purchases (useful when transaction fees are 4. 5%) Global Gophers LLC

Go-pher-it! • Once deposit/ payment received - purchase the item (s) – Calculate shipping Go-pher-it! • Once deposit/ payment received - purchase the item (s) – Calculate shipping – If necessary, request final payment – Once payment received… • Ship the items! (yes it is that simple) Global Gophers LLC

Agenda • Making a Request – Customer makes request – Auto responder emails customer Agenda • Making a Request – Customer makes request – Auto responder emails customer – Email sent to you (the “Gopher”) • Other points – Financial – Shipping regulations – Regular customers • SC – Fedex Global Gophers LLC

Other Points: • If requests come to more than $100 USD add 5% to Other Points: • If requests come to more than $100 USD add 5% to the amount over $100 – this is to cover Pay. Pal transaction charges • Visit http: //pe. usps. gov/text/Immctry. html for information on restrictions on shipping items • Customs forms must be completed – in the USA it is form 2976 for packages under 4 Ib and 2976 -A for packages 4 Ib + – Visit your local post office for further info Global Gophers LLC

Repeat Customers: • Of course, customers can simply email you a request rather than Repeat Customers: • Of course, customers can simply email you a request rather than filling in the form. – The process is exactly the same • I have a customer in South Korea who makes a monthly request – I give him a discount of 10% so the service fee is $18. 00 Global Gophers LLC

Agenda • Making a Request – Customer makes request – Auto responder emails customer Agenda • Making a Request – Customer makes request – Auto responder emails customer – Email sent to you (the “Gopher”) • Other points – Financial – Shipping regulations – Regular customers • SC – Fedex Global Gophers LLC

(SC) • A shopping center in the Middle East uses the Gopher Service. – (SC) • A shopping center in the Middle East uses the Gopher Service. – They will send an email with request • They usually send an image also – Email them back with a quote – They will advise if to proceed with purchase – Shipping is always by Fed. Ex - SC provides address and account number • This means there are no shipping fees for us to recover – The service fee for the SC is $15 – Fill in Fed. Ex forms and ship Here is an example… Global Gophers LLC

Sample email from SC: Global Gophers LLC Sample email from SC: Global Gophers LLC

SC image… • The request was for Noni Juice and SC sent us an SC image… • The request was for Noni Juice and SC sent us an image… Global Gophers LLC

SC • See if you can source the Noni Juice • I sent an SC • See if you can source the Noni Juice • I sent an email back saying I can buy it online for $50 • Complete the invoice and send to me every two weeks (before the 15 th and last day of the month). I will send the money to you via Pay. Pal. • Purchase item Global Gophers LLC

Ship via Fed. Ex • Once item is purchased SC will provide you with: Ship via Fed. Ex • Once item is purchased SC will provide you with: – The address to ship the items to – The Fed. Ex account number • Check if the item(s) contain pork or alcohol – These items are prohibited in Kuwait – do not send!! • Check that addressee not on blocked list (link below has a list of names) – http: //www. ustreas. gov/offices/enforcement/ofac/sdn/ • Fill out the Fed. Ex “International Air Waybill” – Tick Fed. Ex Intl. Priority – Fill in details • Also fill in “commercial invoice” (in triple) – Be sure to fill in the company name Global Gophers LLC

Ship via Fed. Ex • All forms and boxes/ envelopes are available free at Ship via Fed. Ex • All forms and boxes/ envelopes are available free at Fed. Ex locations • Take the package or request a pickup from Fedex – Once shipped email the Fed. Ex Tracking number to Sultan Center Global Gophers LLC