How can I grow my sales by including

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How can I grow my sales by including China Union Pay as a payment option? Craig Surname Name Andrikonis Transactional Banking Business Unit 19 th November 2013 Date Month Year

Union. Pay Global Presence as of June 2013 142 countries/ markets Global Acquiring Team 300 3. 5 billion 22 million 1. 7 million issuers around the world cards in issued outside China ATMs 15 million merchants

How Chinese prepare for their overseas payments • Exchange RMB into AUD or USD cash - 5, 000 USD limit per trip / 50 K USD per annum - Harder to buy AUD cash due to limited liquidity in China, buying USD will incur double conversion costs • Buying Travellers Cheques - Only very few banks provide travellers cheques • Searching for merchants and attractions which accept Union. Pay RMB card • Many use the Union. Pay websites and information “Be thrifty at home and spend liberally while travelling…” -- Old Chinese saying Global Acquiring Team 3

Chinese Tourists Prefer a familiar payment method • Every single Chinese already has at least one Union. Pay card • Union. Pay provides a direct conversion AUD RMB vs. other schemes AUD USD RMB • Union. Pay offers a PIN + Sign option for greater security • Union. Pay debit cards link to current and saving accounts: no spending limit at POS • Union. Pay payments excluded from the US$50 K Foreign Currency annual quota Chinese tourists preferred way to pay Global Acquiring Team 4

Union. Pay in Australia – signage importance Westfield Sydney Source: Global Acquiring Team NAB Window sticker

Union. Payments In Australia • • Average transaction size – AUD$800 (2011) Biggest single purchase – AUD$1. 5 mil Biggest single meal - AUD$175, 000 Think about US$5, 000 cash per trip & USD 50, 000 quota per annual Source: Union. Pay Shanghai Data Centre 2011 Australia Average Union. Pay Transaction $ Value - by Merchant Category Global Acquiring Team 6

Union. Pay in Australia • 100, 000 merchant outlets, 150, 000 POS -15% • 10, 638 ATMs - 35% OF THE MARKET Global Acquiring Team 7

Union. Pay in Australia - Merchants Global Acquiring Team

Overseas Chinese travelers During 20 Jan to 20 Feb 2013 (CNY), Chinese consumers spent USD 8. 5 billion overseas, 18% increase Yo. Y. About 53% luxury sales went with Chinese consumers. China Market represents: What are they looking for… • 65% of European luxury market • Fine Jewellery and Watches • 87% of HK, TW and Macao • Luxury accessories • 27% of Global Blue DF tax return • Exclusive offers from top brands • Natural skin care products • Nutrition products Global Acquiring Team

Source: 2012 China Online Shopping Report - China Internet Network Information Centre • By end of 2012, internet users reach 564 million, increase 10% from 2011 • 42. 9% of them have shopped online in 2012 – 242 million online shoppers • 11. 37 million shop on overseas Ecommerce website Global Acquiring Team

Source: 2012 China Online Shopping Report - China Internet Network Information Centre • Australia equally ranked the 5 th most desired destination for overseas shopping • 7. 3% of 11 million overseas shoppers have ever shopped in Australian websites: 700 K customers Global Acquiring Team 11

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