Hot Topics Leveraging ERGs to Increase Profitability in

Hot Topics: Leveraging ERGs to Increase Profitability in the Marketplace Facilitator: Nadine Vogel / Springboard Consulting, LLC Presenters: Stephan Klaschka / Boehringer Ingelheim Pharmaceuticals, Inc. Nancy Calderon / KPMG LLP

Boehringer Ingelheim More than 125 Years of Innovating for Patients and Families • Human Pharmaceuticals and Animal Health • Founded 1885 in Ingelheim, Germany • Privately-held for 125 -years • Family-owned global company committed to improving the lives of patients and their families • 42, 000 employees worldwide • 145 affiliated companies in 50 countries • Net sales $16. 7 billion in 2010 • Products marketed in 150+ countries

Nx. Gen ERG Next Generation at the Workplace generation bridge Remote Workers at BI virtual working • Supporter base 500+ employees (with <5% overlap) • Strategic business projects as “business cases” • Establish a business case • Measurable business impact (ROI) • Executive sponsorship • Apply professional project management • Members drive change, hands-on opportunity!

ERG connects! Project Management Executive Sponsors Business Functions or OPUs Organization / Company Nx. Gen Mkt Fin HR . . . R&D Prd IT active ERG members Employee “grass-roots”

The Idea: R&D wiki • Recently joined company as Scientist in a Development dept. • Connect 2 local US dept. : 1 x. R & 1 x. D with 88 users max. • Share knowledge, ideas, laboratory consumables • Synergy through more communication & collaboration How to start? • Approvals? Allies? Technology? • Value proposition? IP Concerns? Kirsten Mease

ERG leverages wiki Nx. Gen seeks business case to continue and fund Yammer Kirsten suggests R&D wiki on Yammer, Nx. Gen helps Kirsten writing a business case • ERG sponsor connects to SVP Development (and secures Yammer funding) • SVP Development is also acting SVP Research; approves 3 month pilot connecting 2 US depts. , one on Research, one in Development • Kirsten uses Yammer to connect with wiki experts, finds tech platform leads to Sharepoint platform; support by R&D/IT/IS committee • SVP visibly adopts pilot installation as early user Nx. Gen promotes R&D wiki, presentations, newsletter • Wiki continues after pilot phase; more content: newsletters, guides, expertise pages • More departments join using R&D wiki as platform; German Development department next; • More users; features : “Idea Catcher” crowd-sourcing forum, “Green Stockroom” • Goal Nx. Gen quickly adopts exploratory Yammer (micro-blog) tool as 1 st ERG • 2011 Nx. Gen founded Kirsten joins; [SVP Development is key-note speaker] • 2010 • • 2009 Kirsten awarded for wiki; R&D IS team (=lean six-sigma) supports metrics • Include all R&D in the US in 2011, add international departments Wiki goes Global!

R&D wiki - Results R&D Wiki Metrics (as of May 3, 2011) Future goal incl. R&D globally: Departments: 2 7 aim: 11 departments Distinct Users: 88 203 aim: 1, 000+ users Pages Visited (past 30 d): 4, 470 Top 5 : Home, Green Stockroom, Flow Cytometry, View All Pages, Idea Forum Reduced development time: tbd. (estimate in millions $ per month)

Key Points Leverage the ERG to get business results! • Nx. Gen ERG provides a framework to connect people • ERG designed as a business model • Members initiate and drive results • ERG facilitates execution, communication • Executive buy-in is crucial • Dream big! Start small to build credibility. Scale-up! “Luck favors the prepared!”

BACKUP SLIDES

Nx. Gen on Yammer

Nx. Gen on Yammer Nx. Gen Yammer group created Nx. Gen Official Kick-off

Sample wiki page

Leveraging ERGs to Increase Profit in the Marketplace Nancy Calderon Chief Administrative Officer, KPMG Americas and U. S. National Partner in Charge, Operations

KPMG Network of Women • Women’s Advisory Board (WAB) – Established in 2003 – Enhance career opportunities to attract and retain women • KPMG Network of Women (KNOW) – 60 chapters across country • Model for five other affinity networks – African-American, Asian Pacific Islander, Disabilities, Hispanic/ Latino, pride@KPMG • 2011 – more than 18 percent of partners are women – Tied for first place among Big 4 firms – National recognition as employer of choice

National Recognition Honor Roll

Women to KNOW Strategic Market Relationships • Women Corporate Directors – – – Founding sponsor Member of Advisory board of directors Involved in 23 chapters worldwide Position KPMG women as thought leaders Brand recognition with influential group • Women’s Forum for the Economy and Society – Links KPMG WCD chapter chairs with board directors – Thought leadership – Global branding and networking

Women to KNOW Strategic Market Relationships • ION (Inter. Organization Network) – – Advances women to boards and C-suite Founding sponsor Member of board of directors KPMG liaisons in all 14 regional groups • ATHENA International – Links women leaders with tomorrow’s leaders – Underwrite ATHENA Young Professional Leadership Award • 25 markets in the U. S. – Member of board of directors – Local branding and networking

Women to KNOW Strategic Market Relationships • KPMG Executive Leadership Institute for Women – Professional Development series – Leadership training in local markets • KPMG women and external executives • Networking and branding • Women’s Business Enterprise National Council – National leading advocate of women-owned businesses – Member since established – Board member since 1998

Questions