HIGHER EDUCATION MANAGEMENT Chair of Production Metrology and

HIGHER EDUCATION MANAGEMENT Chair of Production Metrology and Quality Management Laboratory for Machine Tools and Production Engineering (WZL) RWTH Aachen University © WZL/Fraunhofer IPT

OUTLINE RWTH Aachen, Fraunhofer IPT and PRS Technology Gmb. H Laboratory for Machine Tools and Production Engineering (WZL) RWTH Aachen, Fraunhofer IPT, PRS Technology Gmb. H and WZL Higher Education Management Core Topics Gutech, Oman DAAD funded Project Contact Information Collaboration Cooperation Expertise Example Projects Development Project Content Project Experts Partners © WZL/Fraunhofer IPT Seite 2

RWTH Aachen, Fraunhofer Society and PRS Technology Gmb. H Partnerships for Public & Private Sector Collaborations Fraunhofer Society § Largest organization for applied science in Europe § More than 80 Institutes and facilities in Germany and the world § 24, 000 employees § Research budget over 2 B €, thereof >1. 7 B € contract research § 3 Institutes in Aachen public & private sector collaborations PRS Technology Gmb. H § Private sector partner of RWTH and Fraunhofer for commercial activities § Focusses on technology and education export of German companies and research institutes into the world § Comprehensive network and expertise abroad © WZL/Fraunhofer IPT RWTH Aachen University § Founded in 1870 § Largest technical university in Germany § Repeatedly rewarded as „University of Excellence“ § More than 42, 000 students and 115 study programs § More than 530 Professors and 9, 100 Employees § Budget > 840 M €, thereof > 330 M € 3 rd party funding Seite 3

Laboratory for Machine Tools and Production Engineering (WZL) Cooperations for Basic Research as well as Applied Development Laboratory for Machine Tools and Production Engineering (WZL) § Founded in 1906 § Institute of RWTH Aachen University § Four chairs and six fields of research § More than 800 staff members § More than 10, 600 m² laboratory and office space basic research & applied development Institutes and Professors (from left to right) § Production Metrology and Quality Management (Prof. Dr. -Ing. Robert Schmitt) § Manufacturing Technology (Prof. Dr. -Ing. E. h. Dr. h. c. Fritz Klocke) § Production Engineering (Prof. Dr. -Ing. Dipl. -Wirt. Ing. Günther Schuh) § Machine Tools (Prof. Dr. -Ing. Christian Brecher) © WZL/Fraunhofer IPT Seite 4

Higher Education Management What is Quality Management? Action tracking Vision, Targets, Strategy Control loops Structures Continuous Improvement Resources Customer Satisfaction Close Control Loops Check Target Achievement Strengthen Targets & Values Act responsible Support Key Performance Indicators Audits, Evaluations Quality Circle, Communication © WZL/Fraunhofer IPT Process Documentation Responsibilities Continuing Education Templates, Guides Seite 5

Higher Education Management What are Tasks of Quality Management? o o o o o Alumni Management Innovation Management Needs analysis Feasibility analysis Mission, Vision, Values Strategy o o Accreditation Course/ Program Evaluation Graduate surveys Organizational structure Process landscape Committee structure Capability Building o o Benchmarks Technology Transfer/ Industrialization Partner & Competitor Management Public Funding & Retention Management o o o Organizational control loops Process descriptions and documentation Escalations KPIs © WZL/Fraunhofer IPT Public relations Marketing Brand development o o o Internationalization strategies International cooperation International mobility o o o Compliance in study programs Compliance in Administration Risk Management o Compliance in Diversity and Gender Seite 6

Higher Education Management RWTH Aachen University – Quality Management & Accreditation RWTH AACHEN UNIVERSITY Projects ► Development of Quality Management System for Teaching and Learning ► Preparation for System Accreditation Implementation of database and development of custom oriented reports for management reviews DATABASES AND REPORTS QUALITY OBJECTIVES Set of University wide quality objectives for teaching and learning KPIS AND INDICATORS Key performance indicators to gather status quo Adjusted control loops at study program, faculty and university level incl. external reviewers CONTROL LOOPS ACCREDITATION Preparation and accompaniment for accreditation process © WZL/Fraunhofer IPT Seite 7

Higher Education Management RWTH Aachen University – Time Schedule 2014 2013 2015 2016 2017 Quality Targets Criteria and Key Figures Development and Setting-Up of Data Cockpit Development of Control Loops Development Best Practices, Target Strategies for Further Development Passing through Pilot Study Program Workshops with university-wide working group Roll Out Agreement Faculties, Committees © WZL/Fraunhofer IPT Seite 8

The first footprint in the Gulf or key figures of a success story? German University of Technology in Oman n 1. 100 students n 15% international students n 150 employees n 70% European teachers n Four faculties: Business and Economics, Engineering and Computer Science, Science und Urban Planning and Architecture n Foundation Program n Seven Bachelor and one Master Program The development of innovative structures in teaching is a strategic objective of the young university. © WZL/Fraunhofer IPT Seite 9

Rapid Growth since the University was founded in 2007 GUtech – Student Numbers and Gender Distribution 1200 1100 1000 female students 900 male students 800 32% 700 68% 500 400 300 200 100 0 2007 /2008/2009/2010 Foundation Program © WZL/Fraunhofer IPT 2010/2011/2012 Bachelor Programs 2012/2013/2014/2015 Master Program Seite 12

Rich and diversified set of Study Opportunities GUtech – Student`s Distribution by Program Logistics 4% Applied Geosciences 17% Urban Planning and Arch. Design 24% 6% 10% Environmental Engineering Sustainable Tourism and Reg. Devpt. 2% 22% Process Engineering © WZL/Fraunhofer IPT Applied IT/CS 16% Mechanical Engineering Seite 13

DAAD funded Projects GUtech – Overview of Activities GUTECH IN OMAN Projects ► Development of Management System ► Conduction of Market Research Studies ► Development of Study Programs ► International Workshops Standardized guideline for Case Study based learning TEACHING AND LEARNING METHODS Guideline for development of study programs MANAGEMENT SYSTEM Development and implementation of management system and process landscape on Q. Wiki basis © WZL/Fraunhofer IPT MARKET RESEARCH Market research for new master programs, to develop portfolio and reach market demands STUDY PROGRAMS PHD PROGRAM Development of Ph. D Model Seite 14

Management System GUtech – Framework for University Governance Adapted for GUtech © WZL/Fraunhofer IPT Seite 15

Market Research in the GCC Region GUtech – Strategic Development of Study Programs Results of the Survey n In almost two thirds of the organizations more than half of the employees have a bachelor's degree. n However, in more than 40% of the surveyed organizations surveyed less than 10% of employees have a Master's degree. n In nearly 60 % of the participating organizations advanced training is offered, but only 30% of the training focuses on soft skills. Approach Conduction of the Survey Analysis Assessment and Evaluation n Current education and Personal Interviews n Additional detailed training status of employees interviews with experts on selected topics n Aspired future education and training status of employees 743 Organizations (GCCregion) Rate of Returns >15% © WZL/Fraunhofer IPT → Strategic development of study programs 10 In-Depth. Interviews Seite 17

Structures in accordance with the organizational Maturity Level GUtech – Profile Building of a young University Maturity Level Mature Young Start-Up Time ► Structures & Processes (Macro Level) Learning & Teaching Formats (Micro Level) © WZL/Fraunhofer IPT Seite 18

Thank You! Dr. -Ing. Dipl. -Wirt. Ing. Lisa Graßler Executive Chief Engineer Six Sigma Black Belt Leader Business Unit Six Sigma Black Belt ( +49 (0) 241 / 80 -26339 * P. Beaujean@wzl. rwth-aachen. de © WZL/Fraunhofer IPT Dipl. -Wirt. -Ing. Patrick Beaujean ( +49 (0) 241 / 80 -20492 * L. Grassler@wzl. rwth-aachen. de Seite 19