Hi Path 3000 V 8 0 Unified Communications

Hi. Path 3000 V 8. 0 Unified Communications Solutions for SMBs Cost cutting, increased productivity, and competitiveness not limited to IP environments May 09 1 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

What’s new? Expanding the reach of Open. Scape Office UC SUITE Hi. Path 3000 V 8 PLATFORM Optimize Hi. Path Open. Office ME PLATFORM Enhance Transform Siemens UC is environment agnostic. Analog, TDM, or IP options are available. Now scales up to 384 users. May 09 2 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

A significant new release for Hi. Path 3000 Building on success Hi. Path 3000 V 8 PLATFORM § Award-winning converged communications platform blending the best technologies (IP, TDM, Analogue) for small and mid-sized companies § Remarkable global installed base: § Over 500, 000 systems § Over 12. 5 million lines § Over 160 countries Opening new horizons q Open. Scape Office UC application q Open. Scape Office Contact Center application q Support for Video-capable SIP Endpoints q Support for dual-mode Wi. Fi. GSM devices May 09 3 q Support of Open. Stage 10 and 15 Devices q Open HTTP Application Interface and SDK (Example) SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Q: Why is V 8. 0 important for customers? A: The hidden cost of communications in the modern workstyle SIS International research indentified the Top 5 hidden communications costs according to 500+ SMBs around the world 1 INEFFICIENT COORDINATION I can’t easily tell when a team member is available for a meeting 2 WAITING FOR INFORMATION I leave multiple messages in multiple ways and can’t make progress 3 UNWANTED CALLS I get low priority calls about other projects that can wait 4 CUSTOMER COMPLAINTS I get complaints from customers who could not contact me in time 5 BARRIERS TO COLLABORATION I don’t have the right tools to easily collaborate with my team Source: SIS International Research, SMB Communications Study, 2008 May 09 4 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Hidden costs are wide spread The results are outrageous § 70% have experienced the top 5 cost scenarios § 17. 5 hours per week is spent addressing the cost scenarios § About 40% of work time is unproductive as a result Average hidden cost numbers § $26, 000 per knowledge worker / year § $5, 000 per employee / year May 09 5 SMB Solutions Mktg / SMB Press & Analyst Presentation Source: SIS International Research, SMB Communications Study, 2008 Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

What Can YOU Gain by Addressing these Costs? NOTE: The calculator results are an estimation of potential productivity savings and is not a guarantee of savings. INSTRUCTIONS 1. Select your country and vertical from the menu. You must be in Presentation Mode to view the calculator. Please make sure you have a current Flash player installed. 2. Enter the number of employees in your company. 3. Move the square orange sliders to enter the amount of time you spend each week on each hidden cost. THE RESULTS The number in the grey box shows how much of your hidden cost can be avoided with Siemens UC solutions. The numbers in the yellow fields show much is wasted on communications barriers and latency per year. May 09 6 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

How does Open. Scape Office deliver these savings? SIS International Research estimates that up to 20% of a knowledge workers’ unproductive time can be avoided with UC technology. 1 Inefficient Coordination 5 Barriers to Collaborate 2 Open. Scape Office can save customers up to $1040/emp/yr Waiting for Information THE FORMULAS 4 Customer Complaints 3 Unwanted Comms Hidden cost/employee/year = time/KW/week X 52 weeks X weighted avg hourly labor rate X. 20 (% emp affected) Avoidable hidden costs = cost/employee/yr *. 20 (avoidable cost%) May 09 7 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office UC SUITE Open. Scape Office UC portals Complete control – even from Microsoft Outlook™! my. Portal Access to your mobile phone, email, IM, contacts, desk phone, visible voicemail, and fax May 09 8 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office Cutting costs. Improving productivity. q Integrated Voice-supported Presence q Mobility (Office Roamer, Road Warrior, Remote Worker, Call. Me!) q Drag and Drop Conference Management q my. Portal Outlook Plug-in Open. Scape Office UC SUITE q Dial from any Application q Directories q Favorites List / Internal IM q Visible Voicemail Some features require additional licenses or are only available on a particular platform q Fax Box q Call Journal q One Number Service q Personal Notifications q Personal Auto. Attendant q Screen Pop and Live Call Recording q my. Attendant q my. Agent (Add-on Contact Center client) NEW! May 09 9 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office UC SUITE Contact Center solution my. Agent on Open. Scape Office Contact Center my. Agent § Inbound Multimedia Contact Center for distribution of voice, fax and e-mail § Seamless integration with Open. Scape Office § Skill-based routing and VIP support § Max. 64 concurrent agents, 50 groups/queues, 64 supervisors May 09 10 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office Contact Center See everyone’s status; improve first contact resolution Open. Scape Office UC SUITE One of your best customers calls your contact center CLIP info used to: § Identify & prioritize VIP callers § Send to a preferred Click arrow to learn more agent (if available) Skill-based Routing ensures that calls automatically go to the most appropriate Agents can see all employees presence status to help improve first call resolution Click arrow to learn more by phone ? i by fax by e-mail May 09 11 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

A significant new release for Hi. Path 3000 Building on success Hi. Path 3000 V 8 PLATFORM § Award-winning converged communications platform blending the best technologies (IP, TDM, Analogue) for small and mid-sized companies § Remarkable global installed base: § Over 500, 000 systems § Over 12. 5 million lines § Over 160 countries Opening new horizons q Open. Scape Office UC application q Open. Scape Office Contact Center application q Support for Video-capable SIP Endpoints q Support for dual-mode Wi. Fi. GSM devices May 09 12 q Support of Open. Stage 10 and 15 Devices q Open HTTP Application Interface and SDK (Example) SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Built-in Mobility for Every Type of Working Decrease phone bills, office space, and energy use Remote Worker Solutions Office Roamer Solutions § Open. Scape Personal Edition PC client § Cordless Voice (DECT) § One Number Service § WLAN Voice & data § Parallel Ringing (desktop & GSM) § Call. Me! Service § Desk sharing / roaming profiles § Mobility Entry & Pro clients for GSM phones § One mailbox § Secure VPN § Dual-mode GSM-Wi. Fi device support Road Warrior Solutions § Remote presence status control § Personal notification § Full functionality across all of your locations! Branch Office Home Office Regional Office Factory / Warehouse Desk Hi. Path 3000 mobility solutions can enable your company to effectively communicate from any device and any location May 09 13 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Fixed Mobile Convenience Mobility Entry One Number Service Incoming call to One Number § No need to issue mobile and home numbers PSTN Mobility Entry: GSM § Office features on your cell phone to improve productivity § Call handover: active Mobility Entry calls can be picked up on the deskphone Main Office Dual-Mode: § Intelligent switching between Wi. Fi and Cellular networks keeps mobile bills down § Allows you to dial your cell phone contacts through the Hi. Path when you are connected via Wi-Fi for lower mobile charges Hi. Path 3000 Wi-Fi BACK May 09 14 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Hi. Path 3000 V 8 PLATFORM Open. Stage 10 & 15 Exceptional Performance at the Entry Level Open. Stage 10 H/W features: § 12 button keypad § Speaker Key with LED § 3 free programmable keys with LEDs § Plus / minus keys Open. Stage 15 Display: § Display, 2 x 24 characters Audio features: § Open listening Keys: § 12 -keypad and 8 free programmable keys § Speaker, messages and menu key § Full-duplex hands-free talking § Headset support § Support of new Key Module 15 TDM features: IP Phone specific: TDM Phone specific: § Supports all Hi. Path features § 3 rd party CTI § No SW download § 802. 3 af Po. E § 100 b. T Ethernet § G. 722, G. 729 § DLS support § Phone adapter supported May 09 15 SMB Solutions Mktg / SMB Press & Analyst Presentation BACK Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Hi. Path 3000 V 8 PLATFORM SIP Functionality for Hi. Path 3000 Experience SIP Video Communications Today! Full end-to-end SIP video solution for SMBs § Hi. Path 3000 V 8 § HG 1500 Gateway card for SIP functionality § Open. Scape Personal Edition PC client software on a standard PC with webcam BACK May 09 16 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Hi. Path 3000 V 8 PLATFORM Open Interfaces for 3 rd Party App Development HTTP Application Interface & SDK Open interface for application development § Software Development Kit to support programmers and users to make their own applications § Communication between application and Gadget Interface via HTML § Supported features based on a subset of available CSTA features May 09 17 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Hi. Path 3000 V 8 PLATFORM Partners Can Develop Custom Applications Some ideas and examples… Build Apps to Boost Customer Response Agility While Creating an Additional Revenue Source BACK § Voicemail management § Quick dial keys from desktop § Quick contact access § Internet bookmarks to web-based phone directories § Call log § Presence-based call routing May 09 18 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Strategic Fit: Siemens Enterprise Communications Our Company: Our Solutions: We are a leading global provider of unified communications software, networks, devices and services, which we base on our Open Communications approach Voice Hi. Path Unified V 8. 0 Centers 3000 Contact Communications Networks Solution Attributes: Open, Secure, Mobile and Green Our Promise: Services Open. Path Customer Value: May 09 19 Grow Revenue SMB Solutions Mktg / SMB Press & Analyst Presentation Reduce Operating Costs Asset Efficiency Corporate Excellence Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office Enhance Hi. Path Open. Office ME Hi. Path 3000 NOTE: Positioning based on “sweet spot” of product – not maximum capacity. Optimize Open. Path Transform Market Positioning : Siemens Enterprise Communications SMB solutions 25 50 100 150 200 250 300 350+ Number of Phone Users May 09 20 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Upgrade Opportunity: A genuine opportunity for partners Version 8. 0 Open up your office to a new way of working Version 7. 0 Version 6. 0 § Support of XML Phone Services and Com. Scendo on a Button Suite § LIM module in basic configuration Hi. Path 33 x 0/35 x 0 § SIP for subscriber and ITSP § Signaling and Payload Encryption § Small Remote Site scenarios together with Hi. Path 4000 Version 5. 0 § Hi. Path 3800 high performance hardware § Integrated voicemail EVM for Hi. Path 33 x 0/35 x 0 § VPN via Internet connections § Support of opti. Point 420 family § Xpressions Compact used as announcement machine § IP networking of Hi. Path 3000, 4000 and 5000 via Cor. Net-IP Version 4. 0 § Survivable Media Gateway for Hi. Path 5000 § Up to 250 trunk lines (formerly 120) § CSTA Phase III § Hi. Path 5000 RSM Version 3. 0 May 09 21 § Support of Xpressions Compact V 3. 0 (add. features) § SRTP encryption § E 2 E payload to ITSP § T. 38 Fax § Support of Open. Stage phones § Fixed Mobile Convenience § CLIP support on analogue trunks § Phase-out of Hi. Path 37 x 0 § IP convergence platform § IP Payload Switching § Enhanced capacities (notes, workpoints) SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

A simplified proposition 1 Integrated Software 2 Hardware / Infrastructure 3 Phones What do I want to do? What hardware do I need? Open. Scape Office Options Platform Options q Hi. Path Open. Office ME q Hi. Path 3000 V 8 q q my. Portal Outlook Plug-in my. Attendant Contact Center* q my. Agent * Available on Hi. Path Open. Office V 2 May 09 22 Mobility Infrastructure Options q Hi. Path Wireless Access Points q Hi. Path Wireless Controller q Hi. Path Cordless (DECT) q Hi. Path Cordless IP (IP DECT) SMB Solutions Mktg / SMB Press & Analyst Presentation What phones can I use? Phone Options q Open. Stage 10, 15, 20, 40, 60, 80 q opti. Point WL 2 Professional q opti. Client and Open. Scape PE q opti. Point 410 and 420 q opti. Point 500 q Gigaset Professional q Analog Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Office What customers are saying OSO on HP 3 K § Integrated Hi. Path 3000 V 8 and Open. Scape Office solution § Collaboration across the business enhanced by Unified Communications & Instant Messaging OSO on HP 3 K § Open. Scape Office solution installed by E-Komm § Full integration of OSO into an existing CRM and ERP systems OSO on HOOME § Improved presence management, mobility and call routing § Enhanced responsiveness for clients and consultants § OSO Contact Center’s Intelligent Routing improved responsiveness § Enhanced presentation of the company as an ‘always on’ business partner § Streamlined internal organization and saved costs § Significant time savings for consultants and admin staff “We are delighted with the additional benefits that the new generation equipment brings. The integrated call centre is working very well for us…” “There is no comparison [to Open. Scape Office] on the market. Users in every facet of the business experience improved internal and external communications. ” “[Open. Scape Office] is superb technology and above all, it’s made for people who aren’t technicallyminded. ” Richard Monk Managing Director, MG Owner’s Club Carsten Engel CEO, E-Komm Shaun Springer CEO, Napier Scott § OSO Contact Center helped to improve customer service for spare parts orders May 09 23 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Availability and pricing Incentives for partners and new customers General Availability Germany and UK End of May Rest of Europe End of June Rest of World End of July Pricing Global List Price starts at: € 99 per OSO user € 550 per OSO Contact Center user € 800 for Hi. Path 3000 V 8 upgrade license (needed for OSO) Depending on customer needs, pricing for licenses will vary. Global List Price does not reflect partner discounts. Cash. Back Promotions 1. For Resellers: Replacement of old Siemens systems > 1000 EUR incentive 2. For New Customers: Replacement of rival products > 500 EUR incentive Refer to Go. Forward! Program for details May 09 24 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Thank you! May 09 25 SMB Solutions Mktg / SMB Press & Analyst Presentation Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2009. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG