Hach Water Information Management Solution WIMS Overview 1

Hach Water Information Management Solution (WIMS) Overview 1

Use Data to Reduce Costs Overview Troubleshoot Issues Compile Data Easily Monitor & Improve Performance Automate Complex Calculations Prepare Regulatory & Internal Reports 2

Hach: Water Quality Experts Flow & Sampling Homeland Security Technology Information Management Laboratory Field Process • 75+ years of water analytics expertise • Industry innovator: 500+ patents over 130 patent families • Local service, online chat, life-time technical support On-line instrumentation High-quality prepared reagents Information management software Accurate laboratory & portable devices 3

Hach Integrates Information Management Hach LAB Cal Hach JOB Cal Affordable, Effective Lab Data Management Easy to set up Easy to learn Easy to use Lab data sample scheduling and tracking Hach WIMS Accurate Information Informed Decisions Maintenance scheduling and tracking Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring 4

Buried in Data? Don’t get slowed down by: • Piles of paperwork • Time-consuming reports • Mind-numbing calculations Make it Meaningful! Hach Water Information Management Solution 5

“The system has resolved our key issues of data consolidation and integrity. It is currently used by all treatment plant managers in their daily analysis of plant operations and produces all required federal and state regulatory reports. ” Bob Zinkl Information Systems Metropolitan St. Louis Sewer District, MO 6

Make Performance Decisions Confidently See the complete picture of your water and / or waste water system Hach Water Information Management Solution (Hach WIMS) • • • Tailor-made for the water industry Data is accurate & secure Easy-to-understand dashboards Trends analysis charts What-if models Internal and regulatory reports 7

Water Industry Data Management Current Solutions – LIMS & SCADA LIMS • First created for pharmaceutical industry • Used by Labs, not generally tied to data outside the Lab • Used to organize and analyze data from a wide number of lab data sources • Reports can be highly customized LIMS & SCADA are the most common Data Management systems in the Water industry • Each is designed to manage different aspects of the operation • Neither can easily provide the overall view of the Water operation Plus – not all facilities need or can afford either solution SCADA • Designed for process control & data acquisition • Controls processes & provides excellent overview of data acquired from the processes • Not designed to acquire and track data that is not part of the process (ex. Lab or Field data) • Requires programming to create reports 8

Water Industry Data Management Current Solutions - Excel LIMS Excel • First created for pharmaceutical industry • Commonly available software program • Used by Labs, not generally tied to data outside the Lab • Used to organize and analyze data from a wide number of lab data sources • Easy to manually enter data from different sources (lab, field, & sometimes SCADA) • Easy for standard formats that can be shared with others • Can graph data without separate programming • Reports can be highly customized Many facilities try to fill data management gaps with Excel, but this has issues too… SCADA • Designed for process control & data acquisition • Controls processes & provides excellent overview of data acquired from the processes • Not designed to acquire and track data that is not part of the process (ex. Lab or Field data) • Requires programming to create reports 9

Why Excel is not Good Enough Some things to consider • It’s easy to overwrite cells in Excel: – – • Excel has limitations on the amount of data it can hold: – • How is your data added to your Excel file and how long does it take? If the data being imported needed to change, who will be able to make the change? Manipulating and reorganizing data once it is loaded into Excel can be difficult: – – – • Do you have different files for your current and historical data? Excel can import data but requires advanced programming to format it: – – • How are you protecting your data and formulas to prevent an accidental change? Do you have any audit trails on the data to indicate when and why a cell had been changed? How long does it take to pull together your data when you need a non-standard report? Are you able to get all the value from your data because it’s too difficult to further analyze? How often do you want to look at the same data in different ways (e. g. different time frames, different comparisons)? Excel does not automatically back up data or provide version control: – – What would happen if someone accidently deleted your file? How do you assure revision control? ØHow do you make sure that you have and are using accurate information? ØHow do you manage changes to the file or files? ØHow much effort is needed to do a non-standard analysis or report? 10

Water Industry Data Management The “Right” Solution Hach Water Information Management Solution™ • Designed specifically for water management with 100+ common Drinking Water and Wastewater calculations and report templates for the most common regulatory reports such as SWTR, NPDES, DMRs… • Data captured from all types of data sources including SCADA, Lab, Field • Data secured in a centralized database that can be accessed locally or via a web interface • Audit trails and historical records are safe and available for easy viewing • Custom dashboards display your key information with shortcuts to the data and reports you need. • Easily configure graphs for trend analysis, correlations, and control charting. LIMS SCADA Excel • First created for pharmaceutical industry • Designed for process control & data acquisition • Commonly available software program • Used by Labs, not generally tied to data outside the Lab • Controls processes & provides excellent overview of data acquired from the processes • Easy to manually enter data from different sources (lab, field, & sometimes SCADA) • Not designed to acquire and track data that is not part of the process (ex. Lab or Field data) • Easy for standard formats that can be shared with others • Used to organize and analyze data from a wide number of lab data sources • Reports can be highly customized • Requires programming to create reports • Can graph data without separate programming 11

Looking to the Next Few Years… • • • 45% utilities report 60% workforce retirement over next 5 years Increasing desire to optimize operations, not just meet regulatory compliance Mandates for integrated water information management – Already a mandate by CH 2 MHill/OMI, United Water & Veolia – Engineering firms have engineers focused exclusively on data management – Excel will not be acceptable as a primary data repository • • • Growing need to have information (rather than just data) to make decisions and be proactive and predictive Instruments connected directly to PCs or web-hosted software to provide bidirectional control, data visualization, process optimization and reporting Increasing importance of water distribution system quality and growing prevalence of smart water grid Data information management systems are better equipped to handle these new requirements 12

Key Features Summary Designed to be Easy to Use • Data entry forms designed to look just like your paper forms • Templates for regulatory reports such as SWTR, NPDES, DMRs… • Wizards help easily design additional reports, forms and graphs Data at your fingertips • Data readily available for reports and analysis • No more unsecured spreadsheets, islands of data, duplicate entries • WIMS automatically transfers data from SCADA and LIMS systems Powerful Business Information • Easily monitor operations with dashboards and other analysis tools • Optimize Operations with accurate historical and short term data • Manage with relevant data by setting up “exception” reports 13

Integrated with Water Market Leaders • Aligned with Leading SCADA manufacturers – Electronic data transfers from GE, Wonderware, Rockwell, etc. • Partnership with ATL Sample Master – 30% of US LIMS water market • Integrated with Hach Process and Lab Instrumentation – Industry leader for water quality instrumentation • Recommended and sold by E&C’s and SCADA Integrators – Includes CDM, HDR, CH 2 M Hill, and IPS • Contracts with major water companies – Veolia, United Water, American Water, etc. Water market leaders value comprehensive data information management systems for comprehensive analysis and data security 14

Hach Integrated Information Management has a strong foundation • Based on OPS Systems 30 years of experience developing software for the water industry • The only patented web-based delivery of water focused information management solutions (based on patents acquired from Water. Eye) • • Hach’s wide array of instruments, water analysis expertise, and commitment to customer service 15

Hach Integrates Information Management Hach LAB Cal Hach JOB Cal Affordable, Effective Lab Data Management Easy to set up Easy to learn Easy to use Lab data sample scheduling and tracking Hach WIMS Accurate Information Informed Decisions Maintenance scheduling and tracking Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring 16

Hach LAB Cal – Lab Data Management • Schedule and track lab samples • Assure data security and with a visual calendar secure data access • Enter data with electronic • Use Reporting & analysis tools benchsheets • Get simplicity for managing lab • Use built-in standard methods tasks libraries 17

LAB Cal Regulatory & Laboratory Reports Available Reports: ü Chain of Custody ü Certificate of Analysis ü Quality Analysis/Control ü Missing Sample ü Exception Reports Reporting made easy only a mouse click away 18

Hach Integrates Information Management Hach LAB Cal Hach JOB Cal Affordable, Effective Lab Data Management Easy to set up Easy to learn Easy to use Lab data sample scheduling and tracking Hach WIMS Accurate Information Informed Decisions Maintenance scheduling and tracking Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring 19

Hach JOB Cal – Maintenance Scheduling & Tracking Designed for maintenance people • Easy to set up • Easy to learn • Easy to use • Status at a glance • Familiar format and process JOB Cal Basic JOB Cal Plus • Automatically builds an interactive, colorcoded calendar for easy management of job activities • Tracks just the basics of work order • Allows you to track more detail – Inventory, vendors and purchasing – Who did the work and how long did it take • Display equipment drawings or pictures. 20

JOB Cal: At a Glance Calendar Shows… Easy to understand color codes What’s due: What’s done: What’s late: What’s really late: Skip it: 21

Compile Data Easily More data is not better unless you can do something with it 22

“The Hach WIMS product has been instrumental in the collection of relevant data. Its data capture and reporting capabilities have provided us a comprehensive analysis of our wetlands pilot project. ” Stephanie Eisner Natural Reclamation System Proj. Coordinator City of Salem, WA 23

See Your Whole Operation: Combine Data From Field, Lab & Operations • Instant access to data, reports, entry forms, audit information • Data organized for easy interpretation • Track dosages, flows, concentration, summarized data like daily average flow, 15 minute turbidity maxi, hourly DO min 24

Easy Data Entry Organizes Information for Fast Access and Analysis Manual Data Entry: • • Built-in templates for data entry Screens that match spreadsheet , daily log and benchsheet formats Automated Data Entry: • • • SCADA Dataloggers LIMS Commercial Laboratory Reports Download data from portable field devices 25

Accurate Information - Securely Stored • Data comes together in a central database – Easy access, local or over secure Web • • • Safe and secure storage of historical records Data entered one time, minimizing errors Audit trails maintained 26

Automate Complex Calculations With 100+ built-in formulas, you can stop worrying about making mistakes in complex calculations 27

“We love this software. I have the time to give this reference because I have the software!” James Grandstaff Division Director Henrico County Water Reclamation Facility, VA 28

You Don’t Need to Be a Statistician • Built-in equations and verification engines • Easily additional formulas • Calculate and track just about anything • Error and worry free • Get consistent results based on EPA requirements • • Troubleshoot system upsets 100+ common Analyze cost overruns water/ Check compliance issues waste Identify opportunities for cost reduction water industry- specific formulas Error and worry free built-in calculations provide data consistency 29

Example of Built-in Complex F-to-M Ratio This cell result based on this formula 30

Impact of Quick & Accurate Calculations ü Trust that data is accurate and consistent. ü Decisions are based on accurate data Find errors in formulas üTroubleshoot system upsets üAnalyze cost overruns üCheck compliance issues üIdentify opportunities for cost reduction Edit or alter formulas if needed or required 31

Troubleshoot Issues Intelligent alerts, modeling tools and audit trails all help you resolve, predict and prevent disruptions 32

“Hach WIMS is central to everything that the LEWWTP does. Each system that the LEWWTP has provides data into Hach WIMS. It is essential to our process decisions. ” Brenna Durkin DBA Specialist Littleton/Englewood Wastewater Treatment Plant 33

Let Software do the Detective Work • Assimilate information and find answers to: – – System upsets Cost overruns Compliance issues Customer complaints • Use predictive modeling tools to prevent future issues from occurring – Develop "what if" scenarios • Perform simple or complex search queries – Find the exact information you need 34

Automatically Compare & Verify All Info Flags problems so you know exactly where they occurred Immediately identifies change in the system 35

Maintain Accurate Records with Audit Trails Audit trails show who touched the data 36

Data Exception Reports Help Manage Anomalies Run report for data outside: • Entry limits • Daily limits • QC limits • Forced entries Output to Screen, Excel, HTML or Email 37

Sample report output to screen quickly helps identify issues 38

Event Reports Provide Highlight Key Information Generated automatically: • Monthly report for all violations • QC control limit flags • Entry limit flags 39

Monitor & Improve Performance Get the data you need instantly in easy-to-read formats so you can make decisions quickly 40

“Hach WIMS has fostered analysis beyond regulatory data. Information on pumping stations, energy usage, material usage, and cost analysis are just a few of the trends performed to enhance ‘optimization. ’ The new question is not ‘Can we analyze the data? ’ but ‘Which data do you want to analyze? ’” Gwinnett County, GA 41

Get Your Data Fast for Faster Decisions • Personalized dashboards let you monitor key data – – Immediately shows the information you need to know Provides shortcuts to other parts of the software Allows quick access to reports, graphs, entry forms Can be customized to the user 42

Graph Pac Provides Visual System-wide Overview Multiple graphs for your key performance indicators generated with a click of a button 43

Chart Data Points for Easy Analysis • Reporting and graphing tools – Configure graphs for trend analysis, correlations, and control charting – Easily compare different sets of data to identify cost reduction opportunities – Use preprogrammed templates, wizards, and built-in calculation tools – Simplify report generation and data analysis Ex. Raw Turbidity Daily Avg, Daily Min, Daily Max 44

Example Monthly Average Report for Specified Variable Automatically calculates for specified variable for fast analysis 45

Data Views Provide Easiest Visualization Easy visualization of data against daily limits Formats that best aid in understanding the data 46

Prepare Regulatory & Internal Reports Create reports in seconds and then schedule them to print or email automatically 47

“The biggest advantage in our implementation of Hach WIMS is the automation of our reports. Reports that typically would take weeks at a time to prepare, now only take us a matter of a few hours. Additionally Hach WIMS fills a much needed gap. Our Operations Department now has access to data that allows them to make adjustments within their operational parameters in hours – instead of days. ” Peter Chang, System Engineer III King County, WA 48

Turn Raw Data into Actionable Information • Eliminate reams of paper • Create business and regulatory reports in seconds • Schedule automatic report output to the screen, printed or by email • Utilize EPA and state report templates: SWTR, DBR, NPDES, DMR, e. DMR, MOR, SDWA, CCR, industrial pretreatment compliance, and more • Configure standard reports with a few keystrokes using templates and wizards • Develop ad-hoc reports in minutes 49

Accurate Regulatory & Process Reports & Graphs Drinking Water Create paper and electronic reports for Waste Water and Drinking Water for each state 50

Powerful Information at your Fingertips Waste Water Example Discharge Monitoring Report Example Inflow/ Infiltration Study 51

Case Studies 52

Case 1: Improving Aeration Efficiency Oxygen transfer efficiency is a function of bubble size. The smaller the bubble, the higher the efficiency. Ceramic or membrane diffusers will foul in time, causing the bubble size to increase. To minimize energy used and reduce downtime, it is important to determine when diffusers need to be cleaned. Clients use WIMS™ to determine cleaning cycle by benchmarking pounds of BOD removed per KW of electricity used. 53

Case 2: Lowering Chemical Costs In the chart of raw and settled water turbidity against alum dosage (obtained by using graphing tools in WIMS™), the client recognized that increased alum dosing (circled) did not improve settled water turbidity. This led to an opportunity to save up to 10 percent in alum dosage. 54

Case 3: Real-time estimation of BOD The time-lag in obtaining BOD results, a 5 -day lab test, make it challenging for plant operations to adjust treatment processes to adverse levels of BOD. By using powerful statistical tools built into WIMS™, a site-specific correlation between on-line UV absorbance against lab BOD measurements was obtained. The client can now estimate BOD in real-time, allowing for the optimization for treatment processes and avoid potential violations. 55