Group 2 Metro Public Health MPH Atlanta Georgia

Group 2 Metro Public Health (MPH) Atlanta, Georgia MPH 548: Human Resource Management Students: Nicole Johnson, Costa Ndayisabye, Sharon Mc. Neil, & Norleen Oliver Professor: Dr. Hollie Pavlica August 20, 2015

Presentation Outline v Context of the Presentation v Relevant Legal or Ethical Frameworks to the Organization v Job Description of a Vacant Role in the Organization v Training & Development Needs v Performance Management & Tools v Current Trends in Health Human Resources Relating to the Organization

Context of Presentation Metro Public Health Established in 1962

Context of Presentation Nicole Johnson, Program Specialist Educator v. Non-profit v. HR Responsibilities v. HIV Prevention Research v. HIV by age 4

Legal & Ethics v. Confidentiality: HIPPA v. Patient Protection and Affordable Care Act (PPACA) v. Workplace Hazards v. What can go wrong? v. How likely is a hazard to occur? (Fried & Fottler, 2011) v. Job Hazard Analysis v. Job with the highest rates of injury or illness v. Potential to cause severe or disabling injuries or illness v. One simple human error could lead to severe accident or injury (Fried & Fottler, 2011 v. Occupational Safety and Health Act (OSHA) v. Retention strategies 5

Legal & Ethics v Prevention & disease management v Patient Safety v Technology for communication v Family Organization 6

Job Description As Public Health Educator you will be responsible for providing HIV testing, education and counseling to at-risk youth (ages 12 to 24) at Metro Public Health Department —Georgia’ largest provider of HIV testing services for adolescent to young adult. Furthermore, you will also be responsible for providing health education through community-based activities and grouplevel intermediations. 7

Principle Duties & Responsibilities v. Monitor phone calls and refer caller to applicable programs and/or resources. v. Supply all clients with appropriate registration materials for medical/testing and register them accordingly. v. Make sure all required registration documents are completed accurately and record the registration information into metro public health department management system. v. Schedule new and returning patients according to registration practices in the MPH patient management system. 8

Principle Duties & Responsibilities Cont. v. Provide eligible clients with anonymous risk reduction counseling sessions, administering the testing device, reading and delivering test results, linking HIV-positive youth to care (if necessary), and documenting service delivery in electronic health records v. Conduct client-centered HIV and sexually transmitted disease (STD) testing and counseling, in accordance with agency policies, at MPH and in other community-based settings. 9

Principle Duties & Responsibilities Cont. v. Provide one-on-one and group health education to youth participating in Metro Public Health departments various programs, including but not limited to daily and evening drop-in programming. v Initiate, organize and manage community-based quarterly HIV prevention education workshops, educational health fairs, in addition to testing services targeting high-risk youth. 10

Principle Duties & Responsibilities Cont. v. Maintain accurate HIV data and develop and improve prevention skills by attending regular trainings. v. Advocate health department and program policies and procedures, including confidentiality. v. Attend all required trainings and meetings. 11

Principle Duties & Responsibilities Cont. v. Be responsible for providing administrative assistance to program staff. v. Perform as acting director in emergencies. v. Execute on call administrator duties once a month during the weekend 12

Organizational Development (OD) MPH Performance Management System People MPH OD Conflict Resolution Workforce Planning Process Tools Continuous Quality Imporvement 13

New Hire Orientation 1. Organization-Specific Information v Overview of MPH v Policies 2. Employee-Centered Information v Job Description v Compensation and Benefits v Shadowing and Office Tours 14

New Hire Orientation Cont. v. Employee diversity : Metro Public Health considers diversity as an important asset that contribute to the organization success. v. Workplace safety : MPH employees are responsible to promote safety within the organization. v 3. Workplace sexual harassment: Mutual respect is mandatory among MPH of different gender. Employees are required to respect each other and immediately report to the supervisor on any sexual harassment case. 15

New Hire Orientation Cont. v. Information Technology: Reporting and communication system using MPH software. MPH 16

Performance Management v Define MPH expectations v Employees’ goals are well defined and documented v. Monitoring and Evaluation plan v. Recognition v. Training of well-performed employees plans for poor-performed employees 17

Performance Appraisal (Part One) 18

Performance Appraisal (Part Two) Adapted from HR Florida International University (2007) 19

Current Trends in Health Human Resources v. Increasing Leadership Competencies and Compensations v. Succession v. Physician v. Staff Planning Leadership Engagement (B. E. Smith, 2015) 20

Current Trends in Health Human Resources Cont. v. Utilization of Technology and Software Applications v. Impact v. Aging of the Affordable Care Act Workforce (B. E. Smith, 2015) 21

Impact of Current Trends on MPH All the current trends specified in the previous slides will have an impact on Metro Public Health (MPH). Regardless of the type of organization, governmental, non profit, or privately owned healthcare organization, these trends would still need to be closely managed and MPH being a non profit organization, it is no exception. 22

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